Techbest – Top Tech Reviews In Australia
The best in Australian gadgets and technology
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Panasonic B110 True Wireless Bluetooth Earbuds with Built-in Mic, Compact Design and Charging Case (RZ-B110WDE-K)
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
“`html
In an effort to transform customer interaction, ANZx is upgrading the complexity of its backend system that supports the ANZ Plus digital-only service. This project seeks to provide customized and prompt communications by utilizing the features of the Pega customer decision hub (PegaCDH).
Karan Mehta, the Marketing Technology Lead at ANZx, disclosed at the PegaWorld Inspire 2024 conference that the bank had incorporated PegaCDH right from the start. Mehta clarified, “Our aim was for Pega to serve as the central intelligence, managing all customer touchpoints, with mobile being our main distribution channel.”
ANZx leverages real-time customer interactions and behaviors as prompts for communication. This strategy guarantees that customers’ first experiences with ANZ Plus are smooth. For example, if a welcome pack is not received, the deviation from anticipated communication is identified for corrective measures.
Communications that are driven by events focus on ‘next-best actions,’ a method designed to send the appropriate message at the most opportune moment through the best possible channel. Mehta notes that 47% of customers interact with at least one financial wellbeing next-best action, demonstrating successful customization of messages.
The next phase of ANZx’s development includes enabling business teams to develop their own next-best actions and access performance insights. By permitting these teams to contribute to the customer data model, known as the Customer Analytical Record (CAR), ANZx is promoting a more decentralized approach to data management and decision-making.
In accordance with data mesh principles, ANZx seeks to decentralize data management. Each domain within ANZ Plus will oversee its own data products, ensuring they are accessible throughout the organization. This approach allows business users and analysts to obtain insights tailored to their specific requirements.
ANZx is elevating customer engagement standards by leveraging PegaCDH technology and implementing data mesh principles. This approach not only customizes customer interactions but also enables internal teams to design and assess their strategies with greater efficiency.
The objective of ANZx is to provide highly customized and timely communications to users of its ANZ Plus digital-only service, enhancing customer engagement and satisfaction.
PegaCDH functions as the central intelligence, analyzing real-time customer interactions and behaviors to initiate appropriate communications and optimal subsequent actions.
Event-driven communications, known as next-best actions, are customized to deliver the appropriate message at the optimal moment through the most suitable channel, thereby improving customer experience and engagement.
By integrating steps such as templating and testing directly within PegaCDH instead of relying on external tools, ANZx has managed to cut the lifecycle duration of next-best actions by 60%.
Business teams are being given the tools to devise their own optimal actions and view performance metrics by filling the customer analytical record (CAR) with pertinent data from various sources within the bank.
The principles of a data mesh promote decentralized data management, where each domain is responsible for its own data products or datasets. This approach ensures these data assets are available throughout the organization, thereby preventing bottlenecks.
The data mesh configuration enables business users and analysts to access a variety of datasets throughout ANZ Plus, allowing them to create customized perspectives and obtain insights that are specific to their requirements.
“`
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Sennheiser MOMENTUM True Wireless 3 Noise Cancelling Headphones, White
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Technics HiFi True Wireless Multipoint Bluetooth Earbuds with Noise Cancelling, 3 Device Multipoint Connectivity, Wireless Charging, Impressive Call Quality, LDAC Compatible, Silver (EAH-AZ60M2ES)
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Sony WF-C500 True Wireless Headphones – Up to 20 Hours Battery Life with Charging case – Voice Assistant Compatible – Built-in mic for Phone Calls – Reliable Bluetooth® Connection – Orange
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
“`html
Insignia Financial, a superannuation fund listed on the ASX, is making substantial progress in its cyber security initiatives by allocating resources to a thorough upgrade of technology and procedures. This ambitious action marks the onset of a renewed dedication to enhanced security and resilience within the company.
Insignia Financial is seeking a new head of cyber security strategy and governance as part of its forward-thinking approach. The chosen candidate will be responsible for designing the company’s cyber security framework, with the support of a dedicated budget and an approved operating model.
The job listing emphasizes this position as a chance for a new beginning, allowing the incoming leader to influence the future direction of cyber security at Insignia Financial.
Appointed as the general manager of cyber security in October, James Ng is currently spearheading the overall strategy. His leadership ensures that the cyber team plays a crucial role in protecting the organisation’s information assets and reducing cyber risks.
The newly appointed head of cyber security will play a crucial role in developing a strong framework that enhances resilience against cyber threats. This position involves not only upholding current standards but also advancing the company’s abilities to tackle future challenges.
The company’s proactive approach underscores its commitment to upholding the highest standards of security and safeguarding its members’ information and assets.
Insignia Financial’s commitment to a new wave of cybersecurity signifies a major advancement in boosting resilience and defense. By recruiting fresh leadership and designating specific resources, the firm is well-prepared to tackle and surmount upcoming cyber threats adeptly.
“`
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Nothing Ear (a) Earbuds White, with ChatGPT integration, 45 db ANC, Bass Enhance Algorithm, Up to 42.5 Hours Listening Time
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
One of the main challenges related to the ACSC’s Essential Eight framework is the increased cost. Research conducted by Andrew Milroy at Focus Network revealed that 38% of IT leaders anticipate a rise in their cyber security budgets for 2024. The Security Leader’s Peer Report by Panaseer indicates that enterprise security teams typically utilize an average of 76 security tools. In Australia, most companies are positioned between stage one (“focus on prevention alone”) and stage two (“limited access management and visibility across the network”) on the four-stage path to achieving cyber security maturity.
This could result in an increase in tools aimed at enhancing cyber security maturity, which could introduce complexity and inefficiencies amid Australia’s unprecedented shortage of cyber security professionals. Businesses need to implement a strategic plan to comply with the Essential Eight framework and advance their cyber security maturity rapidly.
Meeting the requirements of the Essential Eight should extend past merely fulfilling checklists or using compliance as a strategy. For instance, numerous elements of the Essential Eight encourage organizations to adopt a zero-trust mentality concerning identity, emphasizing the principle of least privilege. Instead of taking a minimalistic approach, implementing Privileged Access Management (PAM) can offer enhanced visibility, enable secure remote access, satisfy compliance criteria, and streamline user management as the organization grows.
Adopting a zero trust approach not only satisfies compliance requirements but also increases the IT environment’s value to the business, enabling organizations to be prepared for future compliance needs.
PwC research indicates that Australian organizations are more confident than the global average about possessing the “appropriate quantity of cyber security technology solutions.” Nevertheless, they still rank low on the maturity scale. A deficiency in strategic planning could result in a quickly expanding and expensive environment that becomes challenging to manage efficiently.
Taking a platform-based strategy for cyber security, where one provider handles various elements of the Essential Eight, can avert future projects aimed at consolidating vendors. This method centralizes critical security management tasks, thereby requiring fewer resources and minimizing possible coverage gaps. It provides a more transparent view of the overall cyber security expenses and aids in enhancing cost efficiency.
Having fewer vendors and platforms can accelerate incident responses, which is a critical goal of the Essential Eight and sound business practice. Consolidated identity security data enables faster incident correlation, evaluation, and reaction, thereby reducing potential harm from breaches.
Platforms also enhance agility by seamlessly integrating with existing tools such as Microsoft controls. With regular updates from a reliable platform provider, organizations can stay ahead of new threats, consistently maintaining a strong security stance.
The Essential Eight framework has motivated numerous enterprises to rapidly enhance their cyber security maturity for compliance purposes. Nonetheless, simply fulfilling the minimum standards may turn the cyber security setup into a sunk cost.
On the other hand, organizations that approach the Essential Eight as an opportunity for a comprehensive and strategic framework will not only stay compliant but also acquire a valuable asset that continuously benefits the entire organization.
The ACSC’s Essential Eight framework provides Australian businesses with the chance to excel in global cyber security. By focusing on strategic implementation instead of merely fulfilling requirements, using technologies such as PAM, and adopting a platform approach to prevent future integration challenges, organizations can substantially improve their cyber security maturity. This comprehensive perspective not only ensures compliance but also offers lasting benefits, turning cyber security from an expense into a strategic advantage.
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
Skullcandy Push Active True Wireless Bluetooth Earbuds for iPhone and Android with Charging Box and Microphone, Ideal for Gym, Sports and Gaming, IP55 Waterproof – Orange/Black
We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!
“`html
Labour officials from India inspected a Foxconn facility in Southern India this week to probe accusations of discriminatory recruitment practices. This investigation was prompted by a Reuters report alleging that Foxconn deliberately excluded married women from iPhone assembly positions because of family obligations.
A five-member delegation from the regional labour department of the federal government visited the plant located near Chennai, Tamil Nadu, on July 1. They engaged with the directors and human resources officials of the company to gather information and documents, encompassing company policies, recruitment practices, and adherence to labour laws.
“We are gathering data and have requested the company to provide documents such as company policies and recruitment guidelines,” stated A. Narasaiah, the regional labour commissioner. Narasaiah mentioned that Foxconn has 41,281 employees, with 33,360 of them being women, and approximately 8% of these women are married.
The Reuters investigation revealed that Foxconn excluded married women from assembly positions due to perceived increased family responsibilities, pregnancy, and higher rates of absenteeism. Nevertheless, during interviews with labor inspectors, married women at the plant did not report any discrimination.
Foxconn and Apple admitted to shortcomings in their hiring procedures in 2022 and stated that they had resolved these problems. Nonetheless, the discriminatory practices reported by Reuters took place in 2023 and 2024, and neither company has publicly responded to them yet.
Foxconn asserted that it “strongly denies accusations of employment discrimination based on marital status, gender, religion, or any other criteria.” Concurrently, Apple highlighted that it performs monthly audits to confirm that all its suppliers maintain high standards.
Notably, Indian law does not prevent companies from discriminating on the basis of marital status. Nonetheless, Apple and Foxconn have internal regulations that strictly forbid such practices in their supply chains.
The recent visit by Indian labor officials to Foxconn’s iPhone production plant highlights continuous worries about discriminatory hiring practices. Although both Foxconn and Apple have admitted to past shortcomings and asserted that they have made improvements, recent reports suggest these problems remain. This scrutiny signifies an increasing awareness and call for fairness in workplace practices throughout India.
The inquiry was initiated following a Reuters report alleging that Foxconn was methodically preventing married women from obtaining assembly positions at its iPhone production plant in Tamil Nadu.
The authorities gathered data and paperwork concerning company policies and adherence to labor regulations. Additionally, they spoke with married women at the facility, none of whom reported experiencing discrimination.
Both corporations admitted to shortcomings in their hiring processes in 2022 and asserted that they had made enhancements. Nevertheless, they have yet to tackle the discriminatory practices reported in 2023 and 2024.
No, Indian law does not prevent companies from discriminating based on marital status. Nonetheless, both Apple and Foxconn have implemented internal policies that forbid such practices within their supply chains.
“`
