TfNSW obtains $190m network services agreement with Datacom
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Quick Read
- Transport for NSW extends its network services agreement with Datacom to $190 million.
- Datacom continues as the exclusive vendor under the master managed network services panel.
- The contract encompasses 24/7 monitoring, incident management, and enhancements to infrastructure.
- New projects feature SD-WAN and virtual networks to upgrade services.
- An extra $15 million has been allocated to HCL Australia for application support and cybersecurity improvements.
Datacom Secures Significant Contract Expansion
Transport for NSW (TfNSW) has markedly enhanced its collaboration with Datacom, increasing its managed network services agreement to an impressive $190.1 million. Initially obtained in July 2022 for $119 million, the agreement has expanded by an additional $71 million to incorporate advanced third-party solutions, including Cisco technologies.
Significant Role in Digital Infrastructure
This expanded agreement bolsters TfNSW’s ambitious digital infrastructure goals, ensuring reliable and secure network connectivity for its diverse digital projects. Although a “master managed network services panel” exists, Datacom serves as the sole service provider under this contract.
Extensive Service Offering
The contract, effective until May 2027, assigns Datacom the responsibility of providing continuous monitoring, incident management, service administration, and substantial support for infrastructure upgrades. These offerings address all of TfNSW’s IT network requirements, including data centers, WAN, LAN, SD-WAN, and network services extending across office locations, depots, and campuses.
Heritage and Transition
Prior to this, DXC Technology managed these services after winning the contract in 2012, a role they fulfilled for ten years. The shift to Datacom is part of a broader effort to implement SD-WAN and virtual networks, continuing modernization initiatives that began during DXC’s period of service.
Additional Funding with HCL Australia
Simultaneously, TfNSW has increased its five-year contract with HCL Australia by $15 million, bringing the overall value to $142 million. This agreement supports more than 200 applications and now features enhancements in cybersecurity to fortify and optimize TfNSW systems.
Summary
Transport for NSW has strengthened its digital infrastructure plan by boosting its network services agreement with Datacom to $190 million. The contract includes comprehensive network services that support ongoing modernization efforts. Concurrently, TfNSW has augmented its investment with HCL Australia to further improve application support and cybersecurity.
Q: What is the total value of the Datacom agreement with TfNSW?
A: The total value of the agreement with Datacom is $190.1 million.
Q: What services does Datacom offer under this agreement?
A: Datacom provides 24/7 monitoring, incident management, service administration, and assists with infrastructure upgrades and network platform enhancements.
Q: Until when is the Datacom agreement valid?
A: The agreement with Datacom is valid until May 2027.
Q: How has the collaboration with HCL Australia been modified?
A: The collaboration with HCL Australia has been increased by $15 million to enhance cybersecurity and support over 200 applications.
Q: What key technologies are introduced in the Datacom agreement?
A: The agreement features the adoption of SD-WAN and virtual networks as part of TfNSW’s modernization efforts.
Q: Who was the previous provider of network services before Datacom?
A: DXC Technology was the previous provider, having originally won the contract in 2012.
