Australia Tech News Archives

Starlink’s Swift Growth Triggers Heightened Examination by ACCC

Nicholas Webb on August 8, 2024

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Starlink’s Swift Growth Triggers Increased Oversight from ACCC

Quick Read

Starlink’s user base in Australia has surpassed 200,000 services.
ACCC seeks to add Starlink to the internet activity record keeping rule (RKR).
ACCC’s RKR was established in 2018 when the ABS halted its broadband statistics collection.
Starlink’s expansion is fueled by migrations from traditional services and efforts by Telstra to resell its offerings.
Public feedback on the proposal is accepted until the month’s end.
ACCC intends to release a revised RKR by September.

Starlink’s Climbing Popularity in Australia

The Australian Competition and Consumer Commission (ACCC) is closely monitoring SpaceX’s Starlink as its customer count in Australia grows rapidly. Having exceeded 200,000 services by March of this year, Starlink has established itself as a key player in the satellite internet marketplace.

ACCC’s Internet Activity Record Keeping Rule (RKR)

The ACCC plans to integrate Starlink within its internet activity record keeping rule (RKR) enacted in 2018. This rule was put in place when the Australian Bureau of Statistics (ABS) ceased the gathering of broadband subscriber and usage statistics. The RKR requires telecommunications firms to provide thorough data about their offerings to assist the ACCC in overseeing and regulating the market efficiently.

Shift from Traditional Services

The increase in Starlink’s customer base is largely due to users transitioning from older services like Telstra DSL, geostationary satellite services, and copper-based USO (universal services obligation) solutions. Especially in regional and remote areas, Starlink’s satellite internet has established itself as a credible choice, delivering faster and more dependable connectivity.

Telstra’s Collaboration with Starlink

Telstra, the leading telecommunications provider in Australia, has recently started reselling Starlink services, further enhancing its customer numbers. This partnership highlights the increasing acceptance of satellite internet as a mainstream alternative, even among established telecom providers.

Future Outlook and ACCC’s Involvement

The ACCC is poised for continued growth in Starlink’s customer base as more individuals shift from legacy systems to modern technologies. By adding Starlink as a reporting entity, the ACCC aims to gain a thorough overview of the retail and wholesale broadband landscape in Australia, thereby strengthening its regulatory capabilities.

Suggested Modifications and Public Input

In addition to monitoring Starlink’s expansion, the ACCC plans to observe the resale of low Earth orbit (LEO) satellite services. The commission is inviting public feedback on these proposals until the month’s conclusion, with intentions to implement an updated RKR by September.

Summary

As Starlink’s user base in Australia continues to rise, the ACCC is aiming to include the satellite internet provider under its rule for internet activity record keeping. This initiative seeks to clarify the broadband market landscape and enhance regulatory efforts. With Telstra reselling Starlink services and the public encouraged to express their opinions, the ACCC is preparing to unveil a revised RKR by September.

Q&A

Q: What motivates the ACCC’s interest in Starlink’s customer growth?

A:

The ACCC’s goal is to effectively monitor and regulate the broadband market. By bringing Starlink under its RKR, the ACCC can collect thorough data on internet services and usage, ensuring fair competition and protecting consumer interests.

Q: What is the Internet Activity Record Keeping Rule (RKR)?

A:

Established in 2018, the RKR requires telecom companies to submit detailed information about their broadband offerings. This rule was initiated to address the data gap created when the Australian Bureau of Statistics (ABS) discontinued its broadband statistics collection.

Q: In what ways has Starlink’s growth influenced the Australian broadband landscape?

A:

Starlink’s swift expansion, spurred by transitions from traditional services and its partnership with Telstra, has made it a pivotal entity in the satellite internet arena. This development has prompted the ACCC to pursue more comprehensive data to better understand market dynamics.

Q: What forthcoming actions will the ACCC take regarding the proposed changes?

A:

The ACCC has opened the stage for public comments on the proposed changes until the month’s end. After reviewing the feedback, the commission plans to release a revised RKR by September, which will encompass Starlink and other LEOsat-based services.

SpaceX Launches Starlink Mini in Australia: $80/month for 100Mbps, but is 50GB Sufficient?

David Leane on August 8, 2024

Quick Summary

Starlink Mini launches in Australia at a monthly rate of A$80.
Provides speeds reaching up to 100Mbps.
Includes a 50GB data limit, with extra data priced at A$1.50 per GB.
Small and lightweight, perfect for users on the go.
Initial setup fee of A$799 for the dish.
Possible substitute for NBN, particularly in rural locations.
Low latency optimal for gaming and video calls.

Starlink Mini: Closing the Affordability Divide

SpaceX’s satellite internet service Starlink has transformed internet connectivity for many Australians, especially in isolated and rural regions. The newly introduced Starlink Mini in Australia aims to broaden this reach by providing a more budget-friendly and compact option.

Specifications and Costs

Starlink Mini sets out to establish satellite internet as a feasible choice for more Australians with a cost-effective solution that does not sacrifice much on speed and quality. Here are the main specifications and pricing:

Compact Dish: The dish is more compact and lighter, allowing for easier setup and use.
Fast Internet: Users can anticipate download speeds ranging from 25-100 Mbps.
Minimal Latency: Essential for gaming and video conferencing.
Cost-Effective Pricing: The dish has an upfront cost of A$799, with a monthly subscription set at A$80.
Portability: Perfect for travelers and campers needing internet on the go.
Data Limits: The 50GB plan is A$80 monthly, with extra data available at A$1.50 per GB. An unlimited plan can be subscribed for A$174 monthly.

Technical Details

Speed: 25-100 Mbps download
Latency: 25-60 ms
Dish Size: Width: 29.84 cm, Length: 25.91 cm, Height: 3.68 cm
Weight: 1.1 kg (dish only), 6.73 kg (complete package)
Energy Use: Typically 25-40W
Operating Conditions: -30°C to 50°C
Features: Integrated Wi-Fi router, single Ethernet port, IP67 dust and water resistance rating
Included Items: Dish, stand, pipe adapter, power supply, and USB-C cable with barrel jack
Device Connectivity: Can connect up to 128 devices

Who Should Look Into Starlink Mini?

Starlink Mini is perfect for Australians who:

Reside in rural or isolated areas where access to conventional broadband is restricted.
Need an internet solution that’s portable for travel or work.
Are budget-conscious yet desire quick, reliable internet.
Wish to move away from traditional internet service providers.

Key Considerations

Although Starlink Mini presents many advantages, potential customers should consider several aspects:

Obstructions: Signal quality may decline due to obstructions like trees and buildings.
Network Load: Speeds can fluctuate based on the user load in certain regions.
Service Availability: Starlink Mini is being introduced progressively throughout Australia. Verify the availability in your locality on the Starlink website.
Installation Recommendations: For best outcomes, professional installation is suggested, although DIY options exist for those with the necessary skills.

Final Thoughts

The launch of Starlink Mini in Australia signifies a major advancement towards providing more affordable and accessible internet options everywhere. Nonetheless, the 50GB base plan may be inadequate for many, particularly for families. A more balanced data plan option, such as a new A$100 plan for 100GB, could better serve the preferences of most users.

Overview

SpaceX has introduced the Starlink Mini in Australia, presenting an economical satellite internet option with speeds up to 100Mbps for A$80 per month. The compact dish is portable, making it suitable for those in remote areas or needing flexible internet access. However, the 50GB data restriction may pose a challenge for some, yet the service offers a feasible alternative to conventional broadband choices.

Questions & Answers

Q: What is the price of the Starlink Mini service?

A:

The Starlink Mini service is available for A$80 per month, plus an upfront fee of A$799 for the dish.

Q: What are the internet speed expectations with Starlink Mini?

A:

Users can expect to receive download speeds ranging from 25-100 Mbps, which may vary based on network congestion and geographical location.

Q: Can the Starlink Mini dish be used portably?

A:

Absolutely, the Starlink Mini dish is designed to be smaller and lighter for convenient portability, making it suitable for activities like camping or road trips.

Q: What are the data limits associated with Starlink Mini?

A:

The primary plan offers 50GB of data per month. Any extra data will incur a charge of A$1.50 per GB. An unlimited data plan can also be subscribed to for A$174 per month.

Q: Who might benefit from using Starlink Mini?

A:

Starlink Mini is particularly well-suited for individuals in rural or remote areas, those requiring a portable internet option, or anyone seeking a cost-effective high-speed internet solution.

Q: What limitations should users be aware of with Starlink Mini?

A:

Performance may be hindered by obstructions like trees and buildings. Network speeds can also fluctuate based on user traffic in the area.

Q: Is it necessary to have professional installation for Starlink Mini?

A:

While professional installation is advised for improved performance, those with technical know-how can opt for DIY installation.

Balancing Act: Protecting Contemporary Businesses and Enabling Remote Work

Matthew Miller on August 7, 2024

Balancing Act: Protecting Contemporary Enterprises and Enhancing Remote Work

Quick Read

The prevalence of remote work has intensified, particularly among younger individuals.
Accessing company data in public settings raises security vulnerabilities.
Transitioning to the cloud introduces new issues and necessitates enhanced security protocols.
Vodafone’s Secure Connected Enterprise emphasizes adaptability and modular features.
Establishing single sign-on (SSO) and data loss prevention (DLP) strategies is vital.
Investing in secure internet options boosts productivity, staff contentment, and adherence to regulations.

Balancing Act: Protecting Contemporary Enterprises and Enhancing Remote Work

The Remote Work Dilemma

The increase in remote work represents a major transformation for businesses globally. “Even prior to the pandemic, there was a rise in flexible remote working,” stated Andy Linham, Principal Strategy Manager at Vodafone Business. “However, post-pandemic, this trend has escalated, especially among younger generations who appreciate the freedom to work from any location. While this flexibility enhances employee satisfaction and engagement, it also presents considerable risks.”

Linham pointed out the risks associated with accessing company data from public venues. “Whether in a hotel, café, or at the airport, the threat of data theft is considerable. Someone may easily glance at your screen and capture confidential information.”

Cloud Migration

Another significant development is the shift towards cloud-focussed infrastructures. “For at least a decade and a half, gradual cloud migration has been taking place,” Linham noted. “Currently, many operations for countless customers are hosted in the public cloud, meaning they lie beyond your immediate physical control. This trend renders traditional security measures inadequate and heightens dependence on cloud-based security frameworks.”

This change has fostered a “perfect storm” of challenges, such as a considerable shortage of security engineering skills and the relative ease of executing cyberattacks. “The availability of threats, coupled with a lack of trained experts, makes it a challenging period for network managers and security specialists,” Linham remarked.

Conquering Challenges

To effectively address these issues, Vodafone’s Secure Connected Enterprise prioritizes flexibility and modularity. “Our solution is crafted to integrate seamlessly with current systems, whether by introducing a firewall on a cloud platform or evaluating the security requirements of the entire network,” explained Bhupinder Singh, President of Vodafone Business for Asia Pacific and the Middle East.

Linham also stressed the significance of user experience and DLP strategies. “Implementing single sign-on (SSO) is essential. It streamlines user access and bolsters security by allowing only authorized personnel to view sensitive information,” he stated. “DLP mechanisms are crucial to prevent unauthorized data transfers, which can often occur as simply as sharing sensitive details in an Amazon review.”

Importance of Secure Internet Solutions

Singh presented compelling data to emphasize the value of secure internet solutions. “Remarkably, 70% of businesses investing in secure internet solutions reported significant boosts in remote work productivity and employee contentment,” Singh noted. Furthermore, Cisco indicated a 45% rise in operational efficiency for firms utilizing secure internet infrastructures.

“Adopting these solutions is also beneficial for compliance,” Singh added. “Around 82% of organizations saw improved compliance and decreased legal risks upon implementing secure internet solutions.”

“Utilizing top-notch secure technologies and collaborating with suitable technology providers is key to navigating the complexities of the modern digital environment.”

For further insights, register to view the on-demand webinar here.

Conclusion

The growth of remote working and cloud migration is creating substantial hurdles for contemporary enterprises, underscoring the need for robust data security. Vodafone’s Secure Connected Enterprise provides adaptable and modular solutions to confront these challenges, emphasizing user experience and DLP solutions. Investing in secure internet options not only enhances productivity and employee satisfaction but also improves compliance with regulations.

FAQs

Q: What contributes to growing security threats with remote work?

A:

Remote work elevates security risks due to the regular access of corporate information from unprotected public venues, leading to increased possibilities of data theft and various cyber threats.

Q: How does migrating to the cloud complicate security measures?

A:

Cloud migration shifts data handling outside an organization’s direct oversight, making traditional security protocols less effective and heightening the dependence on cloud-centric security measures.

Q: What offerings does Vodafone’s Secure Connected Enterprise provide?

A:

Vodafone’s Secure Connected Enterprise delivers adaptable and modular solutions that integrate with existing systems, prioritizing user experience and preventing data loss.

Q: What advantages come with integrating single sign-on (SSO) and data loss prevention (DLP) strategies?

A:

SSO facilitates user access while enhancing security by restricting sensitive information to authorized personnel, and DLP strategies mitigate unauthorized data transfers.

Q: What is the impact of secure internet solutions on business efficiency and compliance?

A:

Secure internet solutions largely boost remote work productivity, staff satisfaction, and operational efficiencies, alongside improving regulatory compliance and lessening legal issues.

Google’s Antitrust Verdict Might Endanger Apple with a Potential AU$31 Billion Loss

David Leane on August 7, 2024

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Quick Read

Google’s antitrust verdict may influence its profitable arrangement with Apple.
Apple receives US$20 billion (AU$30.7 billion) each year from Google for default search positioning.
This ruling might compel Apple to provide other search engine options like Microsoft Bing.
Apple is shifting focus towards AI-driven search solutions, including OpenAI’s ChatGPT.
Advancements in AI could create new revenue opportunities for Apple despite current challenges.

Google’s Antitrust Verdict Could Alter Apple’s Search Revenue Stream

Google antitrust decision may create US$20 billion risk for Apple

The Financial Consequences for Apple

Apple’s highly profitable relationship with Google may be jeopardized after a US judge determined that the Alphabet-led company was managing an illegal monopoly. According to Morgan Stanley analysts, Google compensates Apple US$20 billion (AU$30.7 billion) per year, which constitutes roughly 36 percent of its search advertising revenue generated via the Safari browser.

Possible Solutions and Results

A feasible approach for Google to dodge antitrust consequences could involve ending the deal that designates its search engine as the default on Apple devices. Analysts have projected that if this agreement is annulled, the iPhone manufacturer could endure a four-to-six percent decline in profits. The agreement is in place until at least September 2026, and Apple has the option to extend it independently for an additional two years, based on media reports from May referencing a document submitted by the US Department of Justice related to the antitrust case.

Regulatory and Legal Developments

The “remedy” phase may be protracted, possibly leading to expected appeals to the US Court of Appeals, the District of Columbia Circuit, and even the US Supreme Court. This legal dispute could extend into 2026. “The most probable outcome at this point is a ruling that Google can no longer pay for default placement or that companies like Apple must actively encourage users to select their search engine instead of having it preset, allowing users to modify settings if they wish,” noted analysts from Evercore ISI.

AI-Driven Alternatives and Future Opportunities

Nevertheless, if the partnership crumbles, Apple has various alternatives, including offering users choices like Microsoft Bing or possibly introducing a new search service powered by OpenAI. Analysts concur that the verdict will expedite Apple’s transition towards AI-enhanced search functionalities, having recently announced plans to incorporate OpenAI’s ChatGPT into its devices.

As part of a strategy to distance itself from exclusive agreements that may attract regulatory attention, the firm also stated it is negotiating with Google to integrate the Gemini chatbot and aims to introduce additional AI models. Furthermore, Apple is upgrading Siri with AI capabilities to improve its handling of tasks that have proven difficult previously, such as email composition and message interactions. While these initiatives are not projected to yield substantial revenue in the near term, they could help leverage emerging technologies.

Conclusion

Apple’s significant earnings from its arrangement with Google are threatened by a recent antitrust ruling. The decision could urge Apple to provide different search engine options and shift towards AI-augmented search services. Though this might present a short-term financial challenge, it could pave the way for new revenue possibilities through innovative AI technologies.

Q&A

Q: What is the principal reason for the antitrust ruling against Google?

A:

The ruling indicates that Google was maintaining an illegal monopoly by establishing its search engine as the default on multiple devices, restricting competition.

Q: How much does Google compensate Apple each year for the default search engine position?

A:

Google compensates Apple US$20 billion (AU$30.7 billion) each year to have its search engine set as default on Apple devices.

Q: What would be the financial repercussions for Apple if the agreement with Google ends?

A:

Analysts project that Apple could face a profit reduction of four to six percent if the arrangement with Google ceases.

Q: What options does Apple have if the agreement with Google is terminated?

A:

Apple could present users with alternative search engines like Microsoft Bing or potentially create a new search offering powered by OpenAI.

Q: How will the ruling affect Apple’s strategy regarding AI-enhanced search services?

A:

The ruling is expected to hasten Apple’s transition to AI-supercharged search services, including the rollout of OpenAI’s ChatGPT and other AI models.

Q: What updates are anticipated for Siri due to Apple’s AI initiatives?

A:

Apple is enhancing Siri with AI capabilities to better manage tasks such as writing emails and interacting with messages, offering more sophisticated functionalities.

“`

New Technology Leadership Assumes Control at Bendigo and Adelaide Bank

Matthew Miller on August 6, 2024

New Tech Leadership Assumes Role at Bendigo and Adelaide Bank

Quick Read

Nathalie Moss named as interim CIO at Bendigo and Adelaide Bank.
Moss takes over from Andrew Cresp, who held the position for over four-and-a-half years.
Moss possesses a robust background in technology roles at NAB and Bendigo and Adelaide Bank.
Cresp earned accolades for his contributions to cloud transformation and application modernization.
The bank is committed to technology and transformation as a core part of its strategy.

New Tech Leadership Assumes Role at Bendigo and Adelaide Bank

Bendigo and Adelaide Bank welcomes new tech leadership

Leadership Transition

Bendigo and Adelaide Bank has revealed the appointment of Nathalie Moss as the acting Chief Information Officer (CIO), succeeding Andrew Cresp, who held the CIO position for more than four-and-a-half years. This change signifies a crucial step in the bank’s ongoing technology and transformation initiatives.

Background of Nathalie Moss

Moss has been a part of Bendigo and Adelaide Bank for four years, previously working as the Practice Lead for Lending Technology. During her time at the bank, she has been instrumental in rolling out the Bendigo Bank Broker lending platform, implementing a document management system that consolidates 15 million documents, and providing enterprise collateral management capabilities.

Before her tenure at Bendigo and Adelaide Bank, Moss spent nearly seven years in various technology roles at National Australia Bank (NAB), contributing significant experience to her new position.

Contributions of Andrew Cresp

Andrew Cresp, who has now departed from the bank, also had a remarkable tenure. His previous experience includes a role at NAB and leading IT infrastructure initiatives at Insurance Australia Group (IAG). Cresp was a finalist in the Finance & Professional Services Technology Leader category at this year’s TechBest Benchmark Awards. His leadership facilitated considerable advancements in cloud transformation and application modernization at the bank.

Technological Evolution at Bendigo and Adelaide Bank

The bank has been concentrating on technological evolution as a vital element of its strategy. During Cresp’s leadership, significant cloud migration projects were executed and generative AI was utilized to modernize applications. These initiatives have played a key role in enhancing the bank’s technological capabilities.

Looking Ahead

With Nathalie Moss now leading the way, Bendigo and Adelaide Bank is set to persist on its journey towards technological excellence. The bank’s dedication to innovation and transformation remains steadfast, and Moss’s expertise and leadership are anticipated to propel further advancements.

Summary

Bendigo and Adelaide Bank has announced Nathalie Moss as the acting CIO, succeeding Andrew Cresp. Moss’s extensive background in technology roles at NAB and Bendigo and Adelaide Bank positions her effectively to guide the bank’s continuing technology transformation efforts. The bank is committed to leveraging technology to enhance its operational capabilities and services.

Questions and Answers

Q: Who has been appointed as the new acting CIO of Bendigo and Adelaide Bank?

A:

Nathalie Moss has been designated as the acting CIO of Bendigo and Adelaide Bank.

Q: What is Nathalie Moss’s experience in technology?

A:

Nathalie Moss has been with Bendigo and Adelaide Bank for four years and has nearly seven years of experience in various technology roles at NAB.

Q: What were some of Andrew Cresp’s key contributions as CIO?

A:

Andrew Cresp spearheaded major initiatives in cloud transformation and application modernization. He also received recognition as a finalist in the Finance & Professional Services Technology Leader category at the TechBest Benchmark Awards.

Q: What are the forthcoming plans for Bendigo and Adelaide Bank’s technology strategy?

A:

With Nathalie Moss at the forefront, the bank aims to maintain its focus on technology and transformation, utilizing innovative solutions to improve its services and capabilities.

Aussie Governments Advocate for Microservices Instead of Monolithic Systems

Nicholas Webb on August 5, 2024

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Quick Read

Australian authorities are shifting from traditional systems to architectures based on microservices.
Microservices provide adaptability, allowing smaller, agile companies to compete for government contracts.
IT funding is decreasing while cybersecurity risks are increasing, driving this transition.
Modernizing government involves reapplying microservices across departments to mitigate technological debt.
Cutting-edge technologies such as AI and adaptive security are leading government IT spending.
It is vital to retrain employees for digital functions to effectively deploy new technologies.

Australian Governments Embrace Microservices Over Traditional Systems

In the next five years, government operations could predominantly utilize agile microservices architectures, stated a prominent official from a Commonwealth agency at a recent assembly of peers.

Transitioning from Traditional to Microservices

“We are transitioning from a traditional tech framework to a collection of microservices,” Peter O’Halloran, chief digital officer of the Australian Digital Health Agency, conveyed during last month’s Tech in Gov conference in Canberra. This movement towards software systems built from targeted, manageable code segments is transforming governmental IT operations.

This trend is also visible in procurement activities. With dwindling budgets, escalating expectations, and cybersecurity concerns, Australian governments are searching for straightforward, ‘bite-sized’ technology solutions from nimble enterprises.

“The era of huge IT projects costing billions is over,” O’Halloran remarked. “Those days are behind us — and that’s likely a positive change.”

Modernization Challenges

O’Halloran highlighted that it is essential for government to modernize its systems, especially as disruptors like artificial intelligence (AI) and increasing citizen demands press agencies amid shrinking IT budgets. “Government was among the first to digitize numerous processes … thus, we carry a substantial amount of tech debt,” he stated during a panel discussion launching TechBest’s Public Sector Tech Report.

His observations echoed findings from the TechBest report, which indicated that, despite Australia’s impressive fifth place in the OECD’s 2023 Digital Government Index, two decades of legacies now hinder its future transformation.

Breaking Down IT Systems

To address these challenges, the public sector, including ADHA, aims to “break down” its IT systems, gradually dismantling legacy, traditional setups while reusing the same microservices across various agencies, O’Halloran explained. “You keep utilizing that function for similar applications so that over time, you create a singular tool for functions like authentication or user management. And keep enhancing those so that each time you secure funding for a new system, you can integrate with pre-existing elements you’ve modernized.

“After five years, you might realize, ‘Wow, our traditional tech architecture is halved’.” He expressed that the “next four or five procurements” for ADHA are pivotal: “And we’ll continue this on an annual basis until we eliminate the outdated tech debt we carry.”

New IT Philosophy Opens Doors for SMBs

A significant outcome of this newfound IT awareness is that smaller, agile companies previously excluded from large-scale government IT contracts can now compete for projects. IT market analyst, Gartner, noted that Australian governments could allocate as much as $27 billion for IT this year — about 60 percent at the federal level — with an annual increase of approximately 10 percent, making it collectively Australia’s largest purchaser.

O’Halloran mentioned that agencies are now open to engaging smaller, innovative suppliers with expertise in specific technologies. “We are trying to expand our supply base – looking for small enterprises that provide innovation as well as larger firms with experience in diverse products,” he stated. “Our goal is to unite the sector, harnessing innovation from all.”

Natalie Legg, CEO of Canberra systems integrator A23 and a former senior project manager at Treasury, shared O’Halloran’s perspective. She proposed that increased opportunities for smaller Australian enterprises could be a silver lining amid tightening government budgets.

“Large projects typically lead to a shortlist of just five companies capable of executing them. And we’ve seen — we are aware — of the consequences that result from this.”

Legg articulated that government agency buyers should demand evidence of competency from their suppliers: “Who has successfully executed that ‘task’ previously?” She added, “We rarely question: ‘Did they accomplish the ‘task’ they were engaged to deliver? Is it the ‘Emperor’s New Clothes’; are people ignoring the naked project in the room?”

She advised agencies to, “invest in small, agile firms that excel in these specific tasks and make that their primary focus.”

Predictions for Government Tech in 2024 – Insights Beyond AI

Gartner highlights that the emerging technologies for government procurement include adaptive security, digital identity, digital platform responsiveness, programmatic data management — alongside AI. The latter is particularly relevant for government leaders, as AI offers enhanced service delivery through various applications like chatbots, apps, and improved cybersecurity, yet agencies need personnel with advanced skills to effectively implement it.

O’Halloran stated that ADHA is retraining individuals with hands-on healthcare experience for digital roles. “They may not become expert programmers [but] as business analysts, change facilitators, and service designers, they are exceptional; they grasp our environment,” O’Halloran expressed. “Hence, I’m aiming to avoid recruitment from other organizations and instead cultivate our workforce … through individuals making mid-career transitions.”

Marcus D’Castro praised the public sector for its proactive stance compared to private sector counterparts, as it braces for an AI-driven future. “One area that stands out is data management — the consolidation, optimization, access, security, governance of data,” mentioned D’Castro, general manager at Nomura Research Institute (NRI).

“The old adage, ‘garbage in, garbage out’ has never been more applicable — if you supply Generative AI poor data, expect poor results.” He elaborated that the public sector’s approach to archival management places it “in a favorable position” to capitalize on upcoming opportunities. “The technical aspects are relatively straightforward; preparing your data to be ready and accessible is the more challenging endeavor.”

Summary

The Australian government is strategically shifting from traditional IT systems to microservices-based architectures, motivated by the need for adaptability, financial constraints, and escalating cybersecurity challenges. This transformation allows smaller, agile firms to secure government contracts and fosters a more innovative IT atmosphere. Focus on emerging technologies like AI, adaptive security, and digital identity are essential for future government IT investments.

Q: What are the primary drivers for the transition from traditional systems to microservices?

A: The transition is motivated by the necessity for adaptability, financial limitations, and increasing cybersecurity risks. Microservices facilitate more straightforward and versatile systems that can be easily modified and expanded.

Q: What impact does this shift have on smaller enterprises?

A: Smaller, agile firms that were previously excluded from comprehensive government contracts can now successfully pursue projects. This creates opportunities for innovation and diversity in government IT initiatives.

Q: Which emerging technologies are government agencies concentrating on?

A: Government agencies are emphasizing adaptive security, digital identity, digital platform agility, programmatic data management, and AI. These technologies promise significant advancements in service delivery.

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South Australia Transforms Education through Okta’s Digital Identity Solution

Vanessa May on August 5, 2024

Quick Overview

The South Australian Department for Education has teamed up with Okta to improve security and connectivity in schools.
The EdPass project streamlines login procedures, boosting security and the overall experience for both educators and learners.
A collaborative approach has ensured customized solutions that cater to the needs of education.
The department is adopting AI technologies to facilitate personalized learning and lessen administrative workloads.

South Australia Transforms Education with Okta’s Digital Identity Solutions

Revolutionising Educational Technology

The South Australian Department for Education is leading the way in digital innovation, addressing the challenges of school security, connectivity, and user experience, while ensuring “equitable access to digital tools and learning opportunities,” as stated by CIO Daniel Hughes.

EdPass: A Transformative Initiative for School Security

As per Hughes, the EdPass program, which utilizes Okta’s single sign-on technology, has transformed security and access management within schools. “This has increased security while also instilling confidence in educators and school leaders to embrace technology,” he remarked.

By minimizing login effort—requiring teachers to sign in once instead of fifteen times—Okta has fostered a more efficient and secure digital atmosphere. “It has streamlined the digital experience for both students and teachers, enabling them to concentrate on learning rather than administrative chores,” Hughes noted.

Key to this initiative was striking a balance between security and usability. “If it becomes overly restrictive, staff are unlikely to use it. But the technology was simplified enough that we didn’t have to engage in that discussion,” Hughes elaborated, leading to a more secure and user-friendly setting that lets teachers concentrate on their core responsibilities.

Collaborative Strategy

Reflecting on project achievements, Hughes mentioned the success stemmed from a collaborative strategy with Okta, which prioritized cooperation over merely selling a product, focusing on practical solutions that meet educational requirements.

“Unlike conventional commercial partnerships, Okta showed a genuine desire to understand our needs and explore what a meaningful solution would look like for our students and staff throughout the state. Their sincere interest in making a difference was refreshing,” Hughes remarked.

Furthermore, Okta’s head of public sector, James Enoch, noted that this collaborative strategy has improved teachers’ login experiences—providing them with smooth and secure access—and has also balanced the resources available across all schools in the state. “We have implemented a unified authentication system for students in 900 schools, ensuring uniform access to digital resources, whether they are from a large urban school or a small rural one. This uniformity directly enhances their learning experience,” Enoch stated.

“These advantages are substantial and mark a significant step forward for educational technology on a national scale. The department has truly established a new benchmark for what can be achieved in this sector,” Enoch added.

Innovations and Future Visions with AI

Simultaneously, the department’s adoption of AI technologies, like EdChat, highlights its commitment to innovative education, Hughes noted. “These tools facilitate personalized learning and help alleviate teachers’ administrative tasks, allowing them more time for individual instruction,” he explained.

Enoch from Okta concurred, underscoring the transformational potential of these innovations: “AI and wearable technology are not merely trends. They are tools which, when implemented thoughtfully, can greatly enhance the learning experience and give educators more time to address individual student needs.”

Listen to the Complete Podcast

For more insights into the digital transformation journey of the South Australian Department for Education, tune into the full podcast featuring Daniel Hughes and James Enoch here.

Also check out previous episodes:

Conclusion

The South Australian Department for Education, in collaboration with Okta, has made significant improvements in school security, connectivity, and user experience through initiatives like EdPass. The emphasis on collaboration and the integration of AI technologies reflect the department’s commitment to providing equitable access to digital resources and innovative educational experiences.

Q&A

Q: What is EdPass?

A: EdPass is an initiative powered by Okta’s single sign-on solution that simplifies login procedures for educators and students, thereby enhancing security and user experience within schools.

Q: How has Okta advanced the digital environment in South Australian schools?

A: Okta has optimized authentication processes, reducing the time teachers dedicate to logging in and facilitating a more efficient and secure digital setting.

Q: What distinguishes the partnership between the South Australian Department for Education and Okta?

A: The uniqueness lies in the collaborative approach. Okta engaged with the department to comprehend their specific context and requirements, leading to customized and impactful solutions.

Q: How is AI being utilized by the South Australian Department for Education?

A: AI technologies, including EdChat, are employed to support personalized learning and lessen administrative tasks, enabling teachers to dedicate more time to individual instruction.

Q: What advantages have been observed from the unified authentication system?

A: The unified authentication system guarantees that students across both metropolitan and rural schools have equal access to digital resources, thus enhancing their educational experience.

Q: What future aspirations does the South Australian Department for Education have for digital innovation?

A: The department intends to continue adopting AI and wearable technologies to improve the learning experience and provide educators with additional time to focus on student needs.

Microsoft’s Cloud Growth Slows: AI Benefits to Take More Time

Vanessa May on August 4, 2024

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Microsoft’s Cloud Growth Slows: AI Returns Expected to Take Longer

Quick Read

Microsoft plans to enhance its investment in AI infrastructure despite the slower growth of its cloud services.
Capital investments surged by 77.6%, reaching US$19 billion for the fiscal fourth quarter.
Cloud growth in Azure is anticipated to gain momentum in the latter half of fiscal 2025.
AI services added 8 percentage points to the revenue growth of Azure in the June quarter.
CEO Satya Nadella noted a nearly 60% year-on-year rise in Azure AI usage.
Overall revenue for Microsoft climbed 15% to US$64.7 billion in the fourth quarter.

Microsoft's decelerating cloud growth suggests AI returns will require more time

Boosted AI Investments Despite Sluggish Cloud Growth

Microsoft has revealed its plans to substantially increase spending on AI infrastructure this fiscal year, even though growth in its cloud services shows signs of slowing. This decision implies that the rewards from its significant investments in AI technology may take longer to materialize than early projections by Wall Street investors suggested.

Market Response

After the announcement, Microsoft shares dipped by seven percent initially but rebounded slightly to close down by four percent. The company suggested that growth in Azure cloud services is set to pick up in the second part of fiscal 2025.

Major Tech Companies Investing Heavily in AI

Microsoft isn’t the only tech giant pouring resources into AI. Alphabet, Google’s parent company, has recently cautioned that its capital spending will remain high throughout the year. Microsoft reported a 77.6% increase in capital expenditures to US$19 billion for its fiscal fourth quarter concluding June 30, with cloud and AI-focused investments constituting a significant portion of this expense. For fiscal year 2024, total capital expenditure reached US$55.7 billion.

Investor Perspectives

Even with the increased outlay, investors who have driven Microsoft’s stock up nearly 25 percent over the past year on AI optimism were left dissatisfied with the slower growth reported for Azure. Microsoft forecasts that Azure’s growth will range between 28 percent and 29 percent for the July-September quarter, slightly falling short of the 29.7 percent growth expectation.

The Growing Role of Azure AI

Although overall Azure growth has slowed, AI services have contributed more significantly to revenue growth in the June quarter, contributing 8 percentage points compared to 7 percentage points in the prior quarter. CEO Satya Nadella stated that more than 60,000 customers are now utilizing Azure AI, reflecting an almost 60% year-on-year increase, with average spending per customer also on the rise.

AI Integration in Microsoft’s Offerings

Nadella has been advocating for the incorporation of AI into nearly all Microsoft products, from the Bing search engine to productivity applications like Word. A substantial portion of these efforts is powered by technology from OpenAI, in which Microsoft has invested around US$13 billion.

Financial Overview

Microsoft’s productivity segment, which encompasses the Office suite, LinkedIn, and 365 Copilot, experienced an 11 percent growth, exceeding the 10 percent expectations. Revenue from the Intelligent Cloud segment increased by 19 percent to US$28.5 billion, slightly missing analysts’ projections of US$28.68 billion. Overall, Microsoft’s total revenue grew by 15 percent to US$64.7 billion in the fourth quarter, surpassing analysts’ predictions.

Performance of Personal Computing Division

The personal computing division, covering Windows, Xbox, and Surface devices, recorded a 14 percent growth, benefiting from recovering PC sales. IDC indicated that the PC market witnessed growth for the second consecutive quarter during the April-June period.

Conclusion

Microsoft’s bold initiative to enhance its AI infrastructure, despite the deceleration in its cloud services, highlights the company’s long-term strategy and dedication to AI-centric solutions. While market reactions have been mixed, the potential for future growth remains robust, particularly as Azure AI gains increased traction among users.

Q: Why is Microsoft boosting its AI infrastructure investment?

A: Microsoft is increasing its AI investments to address the rising demand for AI solutions and to leverage the burgeoning interest in generative AI technologies.

Q: What was the market’s reaction to Microsoft’s announcement?

A: Initially, Microsoft’s shares dropped seven percent but later slightly recovered, settling down four percent after the company hinted at future Azure cloud growth.

Q: How did AI services impact Azure’s revenue growth?

A: AI services provided 8 percentage points to Azure’s revenue growth in the June quarter, an increase from 7 percentage points in the earlier quarter.

Q: How significant is Microsoft’s investment in OpenAI?

A: Microsoft has invested about US$13 billion in OpenAI, which has played a crucial role in enabling AI functionalities across Microsoft’s products.

Q: What are expectations for Azure’s upcoming growth?

A: Microsoft projects that Azure’s cloud growth will pick up in the latter half of fiscal 2025, predicting growth rates between 28 and 29 percent in the pending quarters.

Q: How did the productivity and personal computing sectors perform?

A: The productivity sector expanded by 11 percent, surpassing forecasts, while the personal computing sector grew by 14 percent, benefiting from stabilising PC sales.

Q: What does the overall financial outlook look like for Microsoft?

A: Microsoft’s total revenue increased by 15 percent to US$64.7 billion in the fourth quarter, exceeding analysts’ expectations, reflecting strong financial health.

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Australian Unity Successfully Executes 7 of 78 AI Initiatives

Nicholas Webb on August 4, 2024

Australian Unity Achieves Success with 7 Out of 78 AI Initiatives

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Australian Unity’s Careful AI Integration: A Pragmatic yet Effective Strategy

Quick Read

Australian Unity has moved seven AI initiatives into production from 78 potential use cases.
The organization employs a reserved strategy towards AI integration due to its cautious nature.
A significant AI resource, BigID, assists in identifying and managing sensitive data across different departments.
Distinct data management regulations are in place across Australian Unity’s various sectors.

Australian Unity AI project implementation

The Thoughtful Embrace of AI at Australian Unity

Australian Unity, a member-owned entity operating in banking, financial advisory, retirement living, and private health insurance, has successfully deployed seven AI applications from a total of 78 recognized opportunities. During the Gartner Data & Analytics Summit, general manager of data and analytics, Craig Rowlands, announced this achievement.

Rowlands pointed out that the organization traditionally takes a conservative stance and is proceeding with AI integration judiciously. “For us, typically we would look to do things in-house first of all, make sure that we’ve got them to an appropriate level before sharing them wider with members and customers,” Rowlands mentioned.

AI Integration Process

The strategy for AI integration at Australian Unity employs a ‘funnel’ methodology. Currently, 78 use cases are under examination, with seven successfully creating value. The other initiatives are at various phases, from business case formulation to minimum viable product (MVP) progression towards production readiness.

BigID: An Essential AI Resource

A significant AI resource employed is BigID, a machine learning-powered tool that scans the organization’s realm for sensitive information. This encompasses personally identifiable information, health records, financial details, commercially sensitive information, and intellectual property.

Rowlands clarified that BigID allows organizations to pinpoint sensitive data in both originating systems and data replicas within the environment. Recently, it enabled the identification of sensitive data in a newly created folder on a shared drive, thereby facilitating remediation actions.

Data Management Across Varied Operations

The diverse operations of Australian Unity require distinctly tailored data management and lifecycle regulations. For example, the retention protocols for health insurance data vary significantly from those applicable to wealth management data. The utilization of AI tools like BigID aids in complying with these diverse mandates, ensuring adherence and data integrity across all divisions.

Conclusion

Australian Unity’s measured yet tactical method to AI integration has led to the successful deployment of seven AI initiatives out of 78 identified opportunities. By leveraging tools such as BigID for sensitive data management and following various data regulations across its diverse operations, the organization is making meaningful advancements in harnessing AI technology.

Q&A

Q: Why is Australian Unity prudent regarding AI adoption?

A: The organization has a history of risk aversion, favoring the development and refinement of AI solutions internally before broader implementation to ensure they meet established standards.

Q: What does the ‘funnel’ strategy involve?

A: The funnel strategy includes assessing 78 AI use cases, with seven already delivering value and the rest in various phases of development, ranging from conception to MVP and readiness for production.

Q: In what ways does BigID assist Australian Unity?

A: BigID is a machine learning-based tool that identifies sensitive data, aiding in its remediation and ensuring compliance with different data management protocols across the organization’s sectors.

Q: What varieties of data does BigID identify?

A: BigID is capable of identifying multiple types of sensitive information, including personally identifiable information, health data, financial records, commercially sensitive data, and intellectual property.

Q: How does Australian Unity handle data across its various sectors?

A: The organization utilizes AI tools like BigID to comply with distinct data management and lifecycle regulations required by its varied operations, including health insurance and wealth management.

Q: What are the next steps for the remaining AI projects?

A: The remaining AI initiatives are progressing through different development stages, evolving from business case formulation to MVP advancement and ultimately towards production rollout.

Figure 02 Humanoid Robot Reveals Significant Enhancements

David Leane on August 3, 2024

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Figure 02 Humanoid Robot Introduces Significant Enhancements

Recently, the robotics firm Figure has unveiled a new trailer showcasing their forthcoming Figure 02 robot.

Summary

The Figure 02 robot highlights substantial hardware improvements, including foot, hips, legs, and hand design.
New actuators provide specific torque and movement range for greater efficiency.
Revolutionary bendable structures enhance safety and versatility.
Advanced hand design closely resembling human manipulation capabilities.
Teaser illustrates a preview of the head and battery configuration, with the complete reveal scheduled for August 6th.

Foot

The video begins with a detailed view of the robot’s foot, exhibiting a completely reinvented approach to how the robot engages with the ground.

In the side view, we observe a foot that mimics the shape of a human foot, tapering down to the toes in a manner that would comfortably fit a shoe.

What truly sets this foot apart from human prototypes is the rear, featuring a space between the ankle and the heel. As the camera rotates to showcase the back, we see the foot lift, initiating the walking motion.

From this angle, the gap and the angled joint enable the foot to rotate, imitating the movement of human feet and ankles in a remarkably natural manner.

The underside of the foot reveals textured protrusions, clearly designed to enhance grip as the robot traverses various surfaces. Materials like tiles or wet concrete could be slippery, and this grip should aid in stabilizing the foot as the robot progresses. However, it does raise concerns about potential wear over time.

Hips and Legs

The video ascends the body, unveiling a collection of new actuators. The following list details the capabilities of each actuator featured in the video. These actuators are integrated throughout the knees and hips of the Figure 02 robot.

A2 – Torque 50Nm, Range of Movement (ROM) – 48°
L4 – Torque – 150Nm, ROM 135°
L1 – Torque – 150Nm, ROM 195°

As the video progresses, we notice the legs are designed symmetrically, swapping positions from left to right. Standardizing components on both sides minimizes manufacturing complexity and costs, allowing software to adapt for usage on either side of the body.

Actuators

Figure 02 Humanoid Robot Introduces Significant Enhancements

The competition in the humanoid robot sector is intensely fierce, and actuator design is a crucial differentiator. Purchasing ready-made solutions isn’t feasible, and Figure showcases a disassembled actuator, illustrating components often hidden from view, which I believe is crucial in the design process.

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