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Prepare for Daring Concepts: TEDx is on the Verge of Coming to Albury


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  • The inaugural TEDx event in Albury is scheduled for 25th October 2025.
  • It will take place at the Albury Entertainment Centre from 2:00 PM to 5:00 PM.
  • Details on speakers and ticket availability will be shared shortly.
  • Local and national speakers will have the chance to present innovative ideas.

Exciting Concepts to Be Featured in Albury

Upcoming TEDx Event in Albury

The internationally acclaimed platform for disseminating “ideas worth sharing” is coming to Albury with the launch of the inaugural TEDxAlbury event. This is a remarkable advancement for the area, set to introduce a variety of speakers and stimulating ideas to a community stage.

The Spirit of TEDx

The abbreviation ‘TED’ indicates Technology, Entertainment, and Design. Over time, it has evolved into the foremost global platform for illustrating future developments, innovative ideas, and the exceptional minds pioneering the future, with technology usually at the core of discussions. This principle extends to local, independently organized TEDx events, offering a space for innovators, developers, and scholars to present their projects in areas such as AI, robotics, MedTech, and eco-friendly innovation.

Event Information

The event is set to occur on Saturday, 25th October 2025, at the Albury Entertainment Centre. The current plan indicates that it will run from 2:00 PM to 5:00 PM. Although the speaker lineup is yet to be confirmed, TEDx events are known for featuring a wide array of subjects. It is quite probable that we will see speakers actively engaged in the technology industry, whether they represent a local startup, an educational institution, or a prominent corporation with regional influence.

Ticket Details

Details regarding ticket prices and availability are forthcoming. We anticipate this information will be disclosed as the event date nears along with the announcement of the speaker lineup and final arrangements. The arrival of a TEDx event in Albury marks a pivotal moment for the local community, encouraging innovation and establishing a forum for intellectual exploration. It offers an excellent chance to highlight the skills and ideas generated within the region. We will provide updates on the speaker roster, event focus, and ticketing information as it becomes available.

For further information, visit https://www.ted.com/tedx/events/64593

Overview

The upcoming TEDxAlbury event signifies a vital opportunity for the Albury community to engage with groundbreaking ideas and partake in an international dialogue on technology, entertainment, and design. Excitement builds as the date approaches, promising a stage for both local and national innovators to excel.

Q: What is the date and venue for TEDxAlbury?

A:

The event is set for 25th October 2025 at the Albury Entertainment Centre.

Q: What are the timings for the TEDxAlbury event?

A:

The event will take place from 2:00 PM to 5:00 PM.

Q: When can we expect the speaker lineup to be unveiled?

A:

The speaker roster will be revealed as the event date approaches.

Q: How can tickets for TEDxAlbury be purchased?

A:

Information about ticket prices and availability will be disclosed soon.

Q: What kinds of topics will be addressed at TEDxAlbury?

A:

Topics are anticipated to encompass technology, AI, robotics, MedTech, and sustainable innovations.

Q: Where can I access more details about TEDxAlbury?

A:

For more information, please visit https://www.ted.com/tedx/events/64593.

Defence Finalizes $495m Agreement for an Extra Five Years with Azure


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Defence Strengthens Azure Partnership with $495m Agreement

Brief Overview

  • Defence engages in a $495 million agreement with Microsoft Azure for five years.
  • The contract enhances Defence’s SAP-based ERP system and broadens its Microsoft 365 platform.
  • This deal comes after a prior $107 million Azure agreement.
  • Defence continues to make use of Amazon Web Services along with Azure for classified operations.
  • Recent technology agreements include services from Citrix and Oracle.

New Azure Alliance for Defence

Defence has forged a significant partnership with Microsoft Azure, committing $495 million for the next five years. Commencing on September 1, this fresh agreement constitutes a notable investment compared to the former $107 million Azure contract that lapsed in June. Data#3 facilitated the arrangement through the government’s Software and ERP Marketplace Panel.

Azure cloud services supporting Defence operations

Azure’s Contribution to Defence’s Cloud Initiative

In spite of a $2 billion allocation to Amazon Web Services (AWS) for a classified cloud service assisting the Australian Signals Directorate (ASD), Defence will leverage Azure for critical enterprise functions. The Azure services will chiefly bolster Defence’s SAP-based Enterprise Resource Planning (ERP) platform, which has recently become operational with logistics, maintenance, finance, and procurement modules.

Broadening Microsoft’s Ecosystem

In addition to the ERP platform, Defence is upgrading its Microsoft 365 framework, known as Vera. Defence CIO Chris Crozier has articulated a vision for enhancing cloud-based productivity and collaboration through the M365 environment. While interested in adopting Microsoft Copilot, Crozier noted that the current infrastructure isn’t yet optimal for the tool.

Additional Technology Commitments

Apart from the Azure engagement, Defence has recently finalized technology contracts totaling $59 million for Citrix services over three years and $11 million for a one-year engagement with Oracle. These commitments illustrate Defence’s strategic focus on modernizing its IT framework.

Conclusion

Defence’s $495 million arrangement with Microsoft Azure represents a pivotal advancement in its cloud strategy, complementing its ongoing AWS investments. Focused on enhancing its SAP ERP platform and expanding its Microsoft 365 ecosystem, Defence is prepared to elevate its technological capabilities. Further contracts with Citrix and Oracle reinforce its dedication to a sophisticated IT structure.

Q: What is the worth of the new Azure agreement?

A: The new Azure agreement is worth $495 million over five years.

Q: What will Azure mainly support for Defence?

A: Azure will mainly support Defence’s SAP-based ERP platform and broaden its Microsoft 365 environment.

Q: How does this Azure agreement compare to the earlier one?

A: The new agreement is significantly larger, at $495 million compared to the earlier $107 million agreement.

Q: Is Defence utilizing other cloud services apart from Azure?

A: Yes, Defence has also invested over $2 billion in AWS for a classified cloud solution supporting the ASD.

Q: What other technology contracts has Defence acquired recently?

A: Defence has acquired a $59 million contract for Citrix services and an $11 million contract for Oracle services.

Q: What is Defence’s CIO’s vision for the Microsoft 365 platform?

A: Defence CIO Chris Crozier envisions a shift to more cloud-based productivity, unified communications, and collaboration tools within the M365 environment.

Discovering the Xpeng P7+: An Exclusive Glimpse into the Future of High-End Electric Sedans


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Quick Overview

  • The Xpeng P7+ made its entry in Australia at the Melbourne EV Show.
  • TrueEV is assessing the potential of introducing the P7+ in the local market.
  • The P7+ showcases an elegant design with a drag coefficient of 0.206Cd.
  • The cabin is opulent, equipped with advanced technology and high-end materials.
  • The rear seating provides top-tier comfort with massage capabilities.
  • The P7+ does not feature a front trunk (frunk), which might be a drawback for some buyers.
  • It employs sophisticated AI technology that adapts to your driving behavior.
  • Fast-charging features are supported by an 800V electrical system.

Overview

At the Melbourne EV Show, the Xpeng P7+ captivated audiences, offering a sneak peek into the luxury electric sedan of the future. TrueEV is currently contemplating a possible launch in Australia, aiming to redefine standards in the premium electric sedan market.

Exterior Appearance

The Xpeng P7+ is an eye-catching automobile, measuring over five meters in length. Its streamlined design, with a drag coefficient of 0.206Cd, plays a vital role in boosting range. Featuring seamless lines, retractable handles, and a fastback-style rear, the P7+ exudes a sophisticated and modern look.

Interior Appearance

Within the P7+, the cabin is both minimalist and lavish, showcasing top-notch materials and embedded technology. The dashboard features expansive digital displays, complemented by a premium 20-speaker sound system and a large panoramic roof that enhances the feeling of space.

Seating Comfort

The P7+ emphasises comfort with soft, supportive front seating. Passengers in the rear are treated to a first-class atmosphere with outer seats that are electrically adjustable, offering heating, ventilation, and massage functions—a luxury often reserved for high-end limousines.

Innovative Technology

Xpeng claims the P7+ is the world’s first “AI-defined” vehicle. Its sophisticated driver assistance systems, bolstered by the brand’s Turing chip, learn from and adapt to your driving style. The 800V electrical structure provides rapid charging, achieving a charge from 10% to 80% in merely 12 minutes.

Lack of Frunk

Even with its substantial size, the P7+ does not include a front trunk (frunk), which may disappoint those who prefer the extra storage commonly found in rival vehicles.

Conclusion

The Xpeng P7+ marks a remarkable advancement in the luxury electric sedan segment, showcasing state-of-the-art technology and unmatched comfort. While its debut in Australia remains undecided, the P7+ exemplifies Xpeng’s role in AI-oriented mobility.

Questions & Answers

Q: What distinguishes the P7+?

A: The P7+ is distinguished by its stylish design, cutting-edge AI technology, and luxurious interior features.

Q: What are the charging features of the P7+?

A: The P7+ incorporates an 800V electrical setup, allowing for charging from 10% to 80% in about 12 minutes.

Q: Is there a front trunk in the P7+?

A: No, the P7+ lacks a front trunk, which might be a limitation for those accustomed to additional storage space at the front.

Q: What might be the pricing strategy for the P7+ in Australia?

A: If it reaches the market, the P7+ is projected to be priced below the Luxury Car Tax limit, currently set at A$91,387 for fuel-efficient cars.

Google Introduces New Plan to Evade EU Antitrust Fine


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Google’s Strategic Initiative to Fulfill EU Antitrust Standards

Quick Read

  • Google has suggested modifications to its search results to tackle EU antitrust issues.
  • The initiative features a box at the top of the page for vertical search services.
  • Google is under EU scrutiny for prioritising its services over those of its competitors.
  • The Digital Markets Act seeks to regulate major tech firms and encourage competition.
  • The new initiative from Google will be reviewed in an upcoming EU workshop.

Google’s New Initiative to Address EU Issues

Alphabet’s Google has launched a fresh initiative to alter its search results, aiming to ease the increasing scrutiny from EU authorities. This action responds to accusations from competitors that Google preferentially supports its own services, like Google Shopping, Hotels, and Flights.

Google's recent strategy to evade EU antitrust penalties

The Digital Markets Act and Its Impact

The EU’s Digital Markets Act represents a crucial legislative framework aimed at controlling the influence of major tech firms and ensuring equitable competition. Under these stipulations, Google and others are subject to limitations intended to prevent market dominance. The act sets forth a range of rules that tech giants must follow, encouraging consumer choice and competitive equity.

Google’s Vertical Search Service Proposal

In reaction to EU allegations, Google has put forward the idea of a vertical search service (VSS) box displayed at the top of its search results. This functionality would link users to niche search engines, along with additional services like hotels and flights, to provide consumers with more alternatives and create a more level playing field for competitors.

Future Meetings and Industry Feedback

Google’s initiative will be a central topic at the forthcoming EU workshop scheduled for July 7-8 in Brussels. This gathering will involve Google, its industry competitors, and the European Commission to discuss the proposed modifications. The results of these talks could greatly influence Google’s operations within the European market.

Big Tech Under EU Observation

Google is not the only tech giant facing EU antitrust measures; Apple has also been ordered to improve rival interactions with its devices. This reflects a broader EU effort to dismantle monopolistic behaviors and cultivate a fair technological landscape.

Conclusion

Google’s latest initiative aims to tackle EU antitrust challenges by altering how search results are displayed to foster equity and competition. The results of the forthcoming discussions in Brussels will be crucial for Google’s future in Europe, echoing wider regulatory trends impacting the tech sector.

Q: What is the primary objective of Google’s new initiative?

A: The main goal is to address EU antitrust issues by adjusting search results to guarantee fair competition.

Q: What is the Digital Markets Act?

A: It is an EU legislative framework aimed at regulating major tech firms, fostering competition and consumer choice.

Q: What feature has Google proposed to introduce in its search results?

A: Google has suggested a vertical search service (VSS) box at the top of its search results to provide links to specialized search engines and additional services.

Q: When will Google’s initiative be discussed?

A: The initiative will be under discussion at a workshop in Brussels on July 7-8.

Q: How does the EU perceive the power of major tech firms?

A: The EU aims to limit the power of major tech companies to ensure fair competition and more options for consumers.

Q: Has any other technology corporation been impacted by similar EU rules?

A: Yes, Apple has also been directed to enhance competitor interactions with its devices as part of EU regulations.

Vector Returns: Exclusive Hands-on Experience with the New OSKR Robot Companion


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Vector Returns: An In-Depth Look at the OSKR Robot Companion

Brief Overview

  • Vector robot returns with OSKR, featuring open-source functionalities.
  • Enhanced specifications encompass a Qualcomm 200 Platform processor and a 2MP HD camera.
  • New subscription model enhances capabilities such as voice commands.
  • OSKR facilitates personalization and richer user engagement.
  • Better battery longevity increases interaction time by 30%.

Familiar Look, Advanced Technology

The OSKR Vector keeps its signature design, showcasing its compact structure and animated digital eyes. Internally, it has undergone modifications to overcome past drawbacks.

Specifications

The Vector comes with a Qualcomm 200 Platform processor, a 2MP HD camera featuring a 120-degree ultra-wide view, a beamforming quad-microphone array, an infrared laser scanner, a 6-axis IMU, a high-resolution colour IPS display, and WiFi support. It also boasts a more efficient battery, providing 30% additional runtime.

Vector OSKR robot with upgraded functionalities and open-source features.

Initial Setup

Starting with Vector requires a mobile application. While the initial connection was challenging, subsequent interactions were seamless. Vector independently maps its surroundings, revealing its character through lively eyes and movements.

The Subscription Essential

To unlock Vector’s full capabilities, a Vector AI Subscription is required. This provides access to voice commands and supplementary features. The subscription is priced at $16.99 monthly, with a complimentary one-year subscription included upon purchasing the OSKR.

Vector AI Subscription

The subscription grants access to voice commands, enabling users to set timers, check the forecast, and much more. Customization through the OSKR enhances user experience, allowing adjustments to Vector’s animations and behaviors.

Conclusion

The latest OSKR Vector keeps the allure of its predecessor while introducing notable technological advancements. With upgraded components and open-source possibilities, it presents an exciting opportunity for technology aficionados. Though minor setup issues and subscription considerations exist, Vector’s engaging interactions render it a charming addition to any environment.

Questions & Answers

Q: What are the key upgrades in the new Vector OSKR?

A: The OSKR Vector features a Qualcomm 200 Platform processor, a 2MP HD camera, a 30% increase in battery life, and open-source capabilities for personalization.

Q: Is a subscription required for full features?

A: Yes, the Vector AI Subscription is essential for utilizing voice commands and other interactive functions. A year of subscription is included with the OSKR model.

Q: How does the open-source feature benefit users?

A: The Open Source Kit for Robots (OSKR) empowers users to tailor Vector’s animations and behaviors, resulting in a more individualized experience.

Q: Are there any difficulties in setting up the Vector OSKR?

A: Some users might face initial connectivity hurdles with the mobile app, but once the connection is established, the process becomes smoother.

Q: Where can I buy the new Vector OSKR?

A: More details and purchasing options can be found at anki.bot/products/vector-robot.

Microsoft to Cut 4% of Workforce as AI Funding Surges


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Microsoft Job Cuts During AI Growth

Brief Overview

  • Microsoft to eliminate nearly 4% of its workforce, translating to around 9,000 positions.
  • Significant layoffs in sales and gaming sectors.
  • US$80 billion committed for AI infrastructure in fiscal year 2025.
  • AI spending pressures financial margins and cloud operations.
  • Comparable job losses occurring at tech leaders like Meta, Google, and Amazon.
  • Economic challenges prompt companies to optimize processes.
Microsoft to reduce approximately four percent of jobs amid significant AI investments

Microsoft’s Job Reduction Plan

Microsoft has announced it will lay off almost 4 percent of its workforce as the technology powerhouse seeks to manage expenses amidst considerable investments in artificial intelligence infrastructure. The firm, which had approximately 228,000 employees globally as of June 2024, is implementing these reductions to refine operations, especially in sales and its gaming sector.

Financial Consequences of AI Spending

The corporation has earmarked US$80 billion (A$122 billion) for capital expenditures in fiscal year 2025 to boost its AI capabilities. This major spending, however, has exerted pressure on Microsoft’s financial margins, particularly impacting its cloud services which are anticipated to experience smaller margins in the June quarter compared to the prior year.

Organisational Reorganization

To increase operational efficiency, Microsoft intends to streamline its organizational structure by reducing the number of managerial positions and refining its products, processes, and roles. These strategic initiatives are designed to enhance the company’s agility and competitiveness within the fast-changing technology landscape.

Job Cuts in the Gaming Division

Microsoft’s gaming division, which includes its King unit located in Barcelona known for developing the Candy Crush video game, is also experiencing layoffs, with around 10 percent of its employees facing job loss. While the gaming sector is being affected, it does not represent the majority of the workforce reductions.

Widespread Layoffs in the Tech Industry

Microsoft is part of a broader trend; other technology giants such as Meta, Alphabet’s Google, and Amazon have similarly declared job reductions as they respond to economic uncertainties and escalating operational expenses. These layoffs signal a wider industry trend towards optimizing operations and effectively managing financial stresses.

Conclusion

Microsoft’s move to reduce nearly 4% of its workforce is a strategic effort to control escalating costs linked to significant AI investments and economic uncertainties. The company’s focus on refining operations aims to preserve its competitive advantage while facing financial hurdles.

Q&A

Q: What number of employees will Microsoft lay off?

A: Microsoft plans to lay off nearly 4% of its workforce, amounting to approximately 9,000 employees.

Q: What is the main rationale behind these layoffs?

A: The layoffs are chiefly motivated by Microsoft’s necessity to manage expenses amid significant investments in artificial intelligence infrastructure.

Q: Which Microsoft divisions are predominantly affected by the layoffs?

A: The sales and gaming divisions, including the King unit known for Candy Crush, are significantly impacted.

Q: How much is Microsoft investing in AI?

A: Microsoft has committed US$80 billion (A$122 billion) for its AI infrastructure for fiscal year 2025.

Q: Are other tech firms also reducing their workforce?

A: Yes, other key players in technology such as Meta, Google, and Amazon have also reported job cuts in light of economic challenges and climbing costs.

Q: What approach is Microsoft taking to enhance efficiency?

A: Microsoft’s strategy includes minimizing organizational layers, reducing managerial roles, and refining products, processes, and duties.

Microsoft Exchange 2016 and 2019 Retirement: Approaches for Privacy-Centric Organizations to Secure Email Systems for the Future


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End of Microsoft Exchange 2016 and 2019: Approaches for Privacy-Conscious Organisations to Safeguard Email Infrastructure

Brief Overview

  • Microsoft Exchange Server 2016 and 2019 will become unsupported in October 2025.
  • Organisations must decide whether to move to cloud services or implement the new Exchange Server Subscription Edition.
  • Cloud services provide scalability but raise issues regarding compliance and cost control.
  • On-premise solutions ensure better data sovereignty and security, vital for regulated industries in Australia.
  • Contemporary self-hosted platforms can serve as cost-effective replacements for outdated systems.

Microsoft Exchange Phase-Out: A Strategic Decision

As support for Microsoft Exchange Server 2016 and 2019 nears its conclusion in October 2025, organisations are faced with a critical choice. This transition is not merely an update; it necessitates a strategic decision that will influence communication, compliance, and data sovereignty. Companies must determine whether to switch to cloud-centric solutions like Exchange Online or Microsoft 365, or remain on-premises with the new Exchange Server Subscription Edition.

Choosing Between Cloud and On-Premise Solutions

The transition from supported versions of Exchange necessitates prompt decision-making. While cloud services provide flexibility and scalability, they also introduce concerns linked to compliance, cost management, and vendor reliance. SaaS expenses have surged by 27% in the past two years, averaging $7,900 per user each year, presenting sustainability issues for cost-sensitive industries, particularly in Australia, where data sovereignty is essential.

Emphasis on Privacy and Data Sovereignty in Australia

In Australia, the significance of privacy and data sovereignty is heightened, especially with forthcoming reforms to the Privacy Act. Recent breaches in major industries have intensified the focus on digital sovereignty. For public institutions and regulated sectors, exerting control over sensitive data is crucial, prompting many to prefer on-premise solutions.

Advantages of On-Premise Solutions

On-premise solutions empower organisations to have complete oversight of their data and infrastructure, conforming to local and sector-specific compliance requirements such as GDPR and HIPAA. These solutions offer improved data governance, enabling full visibility into data management processes, critical in the face of growing regulatory pressures.

Affordable Self-Hosted Platforms

Modern self-hosted platforms such as Synology MailPlus provide alternatives to outdated email systems. They offer predictable pricing structures and facilitate integration with existing systems, addressing cost issues for IT departments managing large infrastructures.

Conclusion

As Microsoft Exchange 2016 and 2019 arrive at their end-of-support, organisations in Australia face important choices regarding their email systems. Striking a balance between privacy, compliance, and cost considerations, many are exploring on-premise solutions for improved control and security. Whether they choose cloud services or self-hosted platforms, the decision will define the future of business communications.

Q&A

Q: What are the risks of using unsupported versions of Exchange?

A: Continuing with unsupported versions leaves organisations vulnerable to security threats, lack of vendor assistance, and compatibility challenges with other Microsoft products.

Q: What makes on-premise solutions increasingly attractive in Australia?

A: On-premise solutions are appealing due to superior data sovereignty, privacy protections, and adherence to local compliance regulations, which are crucial for regulated industries.

Q: How do cloud solutions measure up against on-premise options in terms of cost?

A: Cloud services provide scalability but may be expensive, with SaaS costs rising significantly. On-premise solutions often offer more reliable costs and control over ownership.

Q: Are there contemporary platforms that serve as cost-effective alternatives to traditional email systems?

A: Yes, platforms like Synology MailPlus offer affordable, self-hosted options with lifetime licensing, ideal for organisations seeking stable and predictable costs.

Approaches for Organisations as Microsoft Exchange 2016 and 2019 Reach End-of-Support

Dyson Launches Airwrap 2x: Twice the Strength and Improved Styling Options


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Dyson unveils the Airwrap Co-anda 2x with improved styling capabilities

Brief Overview

  • Dyson launches the Airwrap Co-anda 2x, featuring a new Hyperdymium 2 motor.
  • Provides a 6-in-1 styling device: dry, curl, wave, straighten, smooth, volumise.
  • Incorporates smart technology for optimal styling.
  • Available in Ceramic Pink and Jasper Plum starting July 30th for A$999.

Presenting the Dyson Airwrap Co-anda 2x

Dyson’s latest breakthrough, the Airwrap Co-anda 2x, represents a major step forward in the field of hair styling technology. It is equipped with the most powerful hair care motor from the company to date, the Hyperdymium 2, which produces double the air pressure compared to its earlier model.

Unrivaled Power and Accuracy

The Hyperdymium 2 motor rotates at a remarkable 150,000rpm, resulting in quicker drying times and decreased heat damage. This innovation enables users to create longer-lasting curls and straighter styles while ensuring hair health is safeguarded. Dyson’s mastery in motors, fluid dynamics, and materials is evident in this sophisticated tool.

Versatile Styling Functions

The Airwrap 2x serves as an adaptable 6-in-1 tool that can dry, curl, wave, straighten, smooth, and volumise without excessive heat. Its compact and lightweight structure improves user control and user-friendliness during styling sessions.

Advanced Technology for Smarter Styling

The Airwrap 2x features state-of-the-art technology that streamlines the styling process.

Attachment Recognition

Every attachment comes with an RFID chip, enabling the styler to automatically modify settings for temperature and airflow to suit each tool optimally.

Customised Curling

Through the MyDyson app, users can establish a tailored curling routine, modifying heat and airflow for the ideal curl at the touch of a button.

Smart Heat Management

Thermistors monitor air temperature 1,000 times every second to ensure consistent heat levels that avert hair damage.

Reinvented Attachments for Superior Styling

The Airwrap 2x includes a collection of reimagined attachments that cater to diverse styling requirements.

Co-anda2x Curling Barrels

Offered in 30mm and 40mm sizes, these barrels employ potent airflow to form either voluminous or loose curls that can be created in both directions.

Anti-snag Loop Brush 2x

Specially designed loop bristles reduce snagging, ensuring a smoother finish, with enhanced control provided by new hook bristles.

AirSmooth2x Attachment

This device utilises high-velocity air to straighten hair with reduced frizz, featuring arms that release hair automatically.

Fast Dryer 2x

Delivers drying capabilities akin to the Dyson Supersonic hair dryer, rapidly transitioning hair from wet to damp.

Product Availability and Pricing

The Dyson Airwrap Co-anda 2x multi-styler will be released in Ceramic Pink and Jasper Plum on July 30th at a price of A$999. While it’s a premium offering, this is an investment that promises enduring value for professional-level results at home.

Conclusion

Dyson’s Airwrap Co-anda 2x merges innovative technology with versatile styling functions, offering users salon-worthy results while preserving hair health. Featuring an advanced motor, smart capabilities, and newly designed attachments, it establishes a new benchmark in hair styling devices.

Q: What distinguishes the Airwrap Co-anda 2x motor?

A: The Hyperdymium 2 motor provides double the air pressure, rotates at 150,000rpm, and enables quicker drying with minimal heat damage.

Q: In what way does the Airwrap 2x protect hair?

A: It employs intelligent heat management and RFID technology to sustain optimal temperatures, thereby minimizing heat damage risk.

Q: Is the Airwrap 2x effective for all hair types?

A: Yes, it presents versatile styling alternatives that accommodate all hair types, such as curling, waving, and straightening.

Q: What are the updates on the Airwrap 2x attachments?

A: Updated attachments feature Co-anda2x curling barrels, Anti-snag Loop Brush 2x, and AirSmooth2x for enhanced styling capabilities.

Q: When will the Airwrap Co-anda 2x become available?

A: It will be released on July 30th, available in both Ceramic Pink and Jasper Plum.

Q: What is the cost of the Airwrap Co-anda 2x?

A: It is priced at A$999, reflecting its premium features and lasting value.

El Jannah Adopts Salesforce Martech Stack to Accelerate Store Growth


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El Jannah Utilizing Salesforce Martech for Growth

Quick Overview

  • El Jannah is swiftly growing in Australia, opening a new outlet every 12-15 days.
  • The brand has adopted Salesforce’s martech ecosystem to improve customer engagement.
  • El Jannah experienced a 180% boost in purchase frequency and a 60% increase in average spending per visit.
  • The martech tools enable tailored marketing journeys and customer segmentation.
  • El Jannah brought back a previously phased-out product using insights from customer data.
  • Salesforce’s Agentforce AI is employed to evaluate the effectiveness of marketing campaigns.

Overview of El Jannah’s Growth Plan

El Jannah capitalizes on Salesforce martech for development

El Jannah is making significant strides in Australia’s fast service restaurant sector, bolstered by an extensive martech ecosystem from Salesforce. This tactical initiative aims to enhance customer interaction and increase revenue as the chain persists in its expansion. Adam Issa, the marketing head, emphasized the firm’s shift from a sparse digital footprint to a refined marketing structure.

Leveraging Salesforce for Customer Interaction

In light of a new store launching every 12 to 15 days, El Jannah has adopted technology to keep up with its rapid expansion. The firm has integrated Salesforce’s martech tools to track interactions, merging point-of-sale systems, mobile applications, loyalty incentives, and online ordering into a cohesive view. This effort facilitates 14 marketing journeys that vary from simple greetings to intricate churn management and lead acquisition methodologies.

Personalization and Segmentation

By establishing RFM (recency, frequency, and monetary) segments, El Jannah can differentiate between individual and corporate clients, customizing messages and offers accordingly. This segmentation has yielded remarkable outcomes, such as a 180% surge in purchase frequency and a 60% increase in average spending per visit.

Reintroducing Phased-Out Products

El Jannah leveraged its martech capabilities to examine customer feedback related to a previously discontinued fried chicken offering. Upon confirming a legitimate demand, the item was effectively reintroduced through a multi-channel marketing tactic. This strategy showcases how data-driven methodologies can synchronize product availability with consumer preferences.

Innovative Usage of Salesforce’s Agentforce AI

The brand has also incorporated Salesforce’s Agentforce AI to assess campaign performance. El Jannah is leading the way in restaurant industry applications of this technology, with the goal of consolidating customer insights from reviews, app usage, and sentiment evaluations. Plans for the future include personalizing web and app interactions via dynamic menus and tailored advertising.

Conclusion

El Jannah is tapping into Salesforce’s martech tools to drive its swift growth across Australia. By prioritizing customer engagement, personalization, and data-informed choices, the company is setting innovative benchmarks in the fast service restaurant market.

Q: What technology is El Jannah utilizing to aid its growth?

A: El Jannah is employing Salesforce’s martech tools to enhance customer engagement and optimize operations across multiple channels.

Q: How frequently is El Jannah launching new outlets?

A: El Jannah is opening a new store approximately every 12 to 15 days.

Q: What influence has the martech tools had on customer expenditure?

A: The introduction of the martech tools has led to a 180% uptick in purchase frequency and a 60% increase in average spending per visit.

Q: How is El Jannah utilizing data to shape its product offerings?

A: By analyzing customer data, El Jannah was able to recognize demand for a previously discontinued item and successfully reintroduce it.

Q: What significance does AI hold in El Jannah’s marketing approach?

A: Salesforce’s Agentforce AI is utilized to evaluate campaign performances and consolidate customer insights from diverse channels.

Q: In what ways is El Jannah customizing customer interactions?

A: El Jannah is focused on personalizing web and app experiences with dynamic dining options, customized promotions, and consistent messaging across channels.

TeamViewer Incorporates AI into IT Assistance Processes with Groundbreaking Intelligence Platform


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Brief Overview

  • TeamViewer unveils AI-driven functionalities to enhance IT support.
  • TeamViewer Intelligence boosts task automation and provides immediate insights.
  • CoPilot, a contextual AI tool, improves remote assistance sessions.
  • Session Insights & Analytics delivers thorough documentation of support activities.
  • Assist AR broadens AI offerings for field service personnel and remote workers.
  • Offered as additional features for TeamViewer Corporate and Tensor licenses.
  • Yearly subscription in Australia begins at about A$2,455.

Transforming IT Support with TeamViewer Intelligence

AI-Enhanced IT Support with TeamViewer Intelligence

TeamViewer has launched TeamViewer Intelligence, an innovative platform driven by artificial intelligence (AI) meant to improve IT support workflows. This cutting-edge solution seeks to support IT professionals by automating repetitive tasks, providing instantaneous insights, and delivering in-session assistance to hasten problem resolution efforts.

The Impact of AI on Contemporary IT Support

By 2025, the use of large language models (LLMs) for IT support has become quite prevalent. Yet, TeamViewer has advanced this concept by embedding AI directly into its products. This incorporation aims to simplify troubleshooting and speed up solutions, minimizing the manual burden on IT teams and expediting support ticket resolution.

Meet TeamViewer CoPilot

TeamViewer CoPilot, a contextual AI assistant, is integrated directly into remote support sessions. It allows IT agents to engage with it in real-time, access device information, diagnose issues, create workflows, and even automate routine tasks such as launching the Task Manager or gathering system logs.

Improving Processes with Session Insights & Analytics

Session Insights & Analytics offers IT managers an extensive overview of their support operations. This functionality automatically documents and summarizes support sessions, employing smart tags to create a detailed account of how challenges were resolved. This supports team transitions, performance assessments, and knowledge transfer, thus boosting overall operational productivity.

AI-Driven Session Summaries in Assist AR

TeamViewer’s AI features are accessible to field service technicians and deskless personnel through Assist AR. This offering provides AI-generated session summaries that promptly transcribe and encapsulate the key outcomes of remote video support calls, ensuring efficient documentation without interrupting workflow.

Access and Pricing in Australia

TeamViewer Intelligence functionalities are now accessible as add-ons for users with TeamViewer Corporate and Tensor licenses. In Australia, a TeamViewer Corporate annual subscription can be acquired from local vendors, starting at around A$2,455.

Conclusion

TeamViewer Intelligence signifies a crucial step forward in IT support technology. By incorporating AI into its platform, TeamViewer equips IT professionals with tools to automate tasks, gather real-time insights, and improve support processes. With features like CoPilot and Assist AR, the platform delivers a holistic solution to optimize workflows and enhance productivity.

Q: What is TeamViewer Intelligence?

A: TeamViewer Intelligence is an AI-powered platform aimed at improving IT support through task automation, real-time insights, and in-session assistance.

Q: What role does TeamViewer CoPilot play?

A: TeamViewer CoPilot serves as a contextual AI assistant that enriches remote support sessions by enabling real-time interaction, diagnosing issues, and automating standard tasks.

Q: What advantages does Session Insights & Analytics offer IT managers?

A: Session Insights & Analytics delivers an in-depth overview of support operations, automatically documenting and summarizing support sessions to aid team transitions and knowledge sharing.

Q: What is Assist AR, and who can benefit from it?

A: Assist AR brings AI capabilities to field service technicians and deskless workers by providing AI-generated session summaries for remote video support calls, ensuring smooth documentation.

Q: How can Australian customers access TeamViewer Intelligence features?

A: Australian customers can subscribe to TeamViewer Intelligence features as add-ons with a TeamViewer Corporate or Tensor license, available from local vendors starting at around A$2,455 annually.