Australia Tech News Archives

Metcash Launches AI-Driven Search for Its B2B Marketplace

Matthew Miller on March 19, 2026

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Metcash Advances B2B Marketplace with AI-Driven Search

Brief Overview

Metcash incorporates AI into its Sorted B2B marketplace to enhance searching and product visibility.
The platform links 3500 product suppliers with independent supermarkets like IGA and Foodland.
AI integration is focused on providing hyper-personalised search outcomes.
Sorted manages approximately 48,000 transactions weekly.

AI Integration within Metcash’s B2B Marketplace

Metcash is transforming its SAP-based B2B ecommerce platform, Sorted, by integrating artificial intelligence to enhance search effectiveness and product visibility. This strategic initiative aims to promote connections between around 3500 product suppliers and independent retailers such as IGA, Foodland, Friendly Grocer, and Eziway.

Metcash enhances AI search in B2B marketplace

The Function of AI in Product Visibility

The Sorted marketplace, built on the SAP Commerce Cloud, leverages AI to offer retailers insights into successful products within the network that they might consider stocking. This AI-driven methodology utilizes Coveo’s AI‑Relevance platform, delivering hyper-personalised search results and a more streamlined ecommerce experience.

Advantages for Independent Retailers

As stated by Simon Williams, Metcash’s general manager of B2B ecommerce, the integration enables independent businesses throughout Australia to source products and services more proficiently. With AI, the search function becomes an essential tool for busy proprietors who heavily rely on it, with over 75 percent employing it to uncover new products.

Transaction Quantity and Effectiveness

Sorted handles an impressive figure of around 48,000 transactions weekly. The AI features are poised to further augment this efficiency, ensuring that the platform remains crucial for independent grocery, liquor, and hardware stores across the country.

Conclusion

Metcash’s implementation of AI in its Sorted B2B marketplace represents a significant advancement toward improved operational efficiency and tailored service delivery for independent retailers. By capitalizing on AI, Metcash is not just enhancing search functionalities, but also facilitating smarter product recommendations, which are vital for retailers in a dynamic market.

Q&A

Q: What is the main objective of integrating AI into the Sorted marketplace?

A: The main objective is to improve search efficiency and product visibility, offering a more customised shopping experience for users.

Q: In what way does AI enhance product visibility on the platform?

A: AI evaluates sales data and user behavior to recommend relevant products, assisting retailers in identifying popular items they may wish to stock.

Q: Which types of businesses gain from Sorted’s AI functions?

A: Independent grocery, liquor, and hardware stores throughout Australia gain from the improved product sourcing and search functionalities.

Q: How does the integration affect transaction efficiency?

A: AI integration simplifies the search process, facilitating quicker and more accurate product discovery, which enhances the platform’s high transaction volume.

Q: How extensively is the search bar utilised by Sorted’s customers?

A: Over 75 percent of customers use the search bar to discover new products, underscoring the importance of effective search functionality.

NVIDIA DLSS 5: Transforming Gaming Visuals or Exceeding Creative Limits?

Matthew Miller on March 19, 2026

Brief Overview

NVIDIA launches DLSS 5, a revolutionary advancement in graphics technology.
DLSS 5 features comprehensive neural rendering, delivering cinematic visuals on consumer-grade equipment.
Worries emerge regarding AI’s impact on original artistic concepts, igniting discussions within the gaming community.
DLSS 5 equips developers with creative tools to uphold distinctive game styles.
Notable gaming companies such as Bethesda and Ubisoft back DLSS 5 for their future releases.
DLSS 5 gains popularity online, becoming a meme for its radical visual changes.
The technology is set to debut in Australia in spring, optimized for cutting-edge Blackwell architecture.
Gamers are encouraged to wait for benchmarks before upgrading, as DLSS 5 remains optional for users.

NVIDIA DLSS 5: A New Chapter in Gaming Graphics

NVIDIA has officially launched DLSS 5, signifying a noteworthy transformation in gaming graphics technology. Unlike its earlier versions, DLSS 5 advances into complete neural rendering, altering the way pixels appear on screens. This breakthrough was announced during the GTC 2026 keynote by Jensen Huang, the founder and CEO of NVIDIA, who emphasized its significant potential to enhance visual realism in games.

What is DLSS 5?

DLSS 5 utilizes a real-time neural rendering model, injecting pixels with lifelike lighting and material properties. By analyzing fundamental data from game engines, it forecasts high-quality frames similar to those in film production. This AI-facilitated process enriches photorealism, allowing for cinematic graphics at elevated frame rates on standard hardware.

The Debate: Generative Visual Changes

Despite its technological prowess, DLSS 5 has ignited discussions surrounding visual authenticity. Detractors contend that AI-enhanced character designs could stray from their original artistic vision, possibly resulting in more generic aesthetics. This issue has been demonstrated in titles like Resident Evil Requiem, where character models underwent subtle modifications.

Developers’ Perspective on Creative Control

For developers, DLSS 5 presents a mixed bag. While it broadens access to high-quality visuals for smaller studios, it raises questions about artistic integrity. NVIDIA addresses these concerns by embedding DLSS 5 within the Streamline framework, providing developers with tools to regulate AI enhancements and maintain game aesthetics.

Industry Support from Gaming Titans

Leading gaming studios such as Bethesda and Ubisoft have accepted DLSS 5, recognizing its potential to boost visual fidelity in future titles. Bethesda intends to incorporate it into Starfield and Oblivion Remastered, while Ubisoft seeks to utilize the technology for immersive world development in Assassin’s Creed Shadows.

The DLSS Memes

The online community has rapidly adopted DLSS 5, transforming it into a meme sensation. Users comically contrast low-resolution digital images with the AI-enhanced visuals, often amplifying the transformative effects.

Cost and Availability in Australia

DLSS 5 is anticipated to roll out in Australia during the spring season, alongside the latest GeForce RTX hardware. While the software update comes at no charge, optimal performance demands high-end Blackwell architecture, such as the RTX 5090 and RTX 5080, which are expected to have high price points.

General Sentiment and Recommendations for Gamers

The gaming community remains cautiously optimistic about DLSS 5, weighing excitement against skepticism regarding AI-rendered visuals. While the technology promises lifelike graphics, traditionalists concerned with maintaining original artistic intent may find it controversial. NVIDIA assures that DLSS 5 will remain a choice, enabling gamers to select their favored rendering techniques.

Conclusion

NVIDIA’s DLSS 5 signifies a revolutionary leap in gaming graphics, introducing complete neural rendering for exceptional visual realism. Despite its transformative promise, concerns regarding artistic authenticity linger. As major gaming studios integrate the technology, its influence on the industry is poised to evolve.

Q: What distinguishes DLSS 5 from earlier versions?

A: DLSS 5 features full neural rendering, delivering cinematic graphics by predicting high-quality frames through AI, unlike earlier versions that focused on resolution upscaling and frame production.

Q: How does DLSS 5 influence game aesthetics?

A: DLSS 5 has triggered discussions about visual authenticity, with worries that AI-driven modifications might stray from original artistic concepts, potentially resulting in more generic aesthetics.

Q: Is DLSS 5 available in Australia?

A: Indeed, DLSS 5 is scheduled to launch in the Australian spring, coinciding with the introduction of the latest GeForce RTX hardware, optimized for high-end Blackwell technology.

Q: What hardware is required for DLSS 5?

A: DLSS 5 is best suited for high-end Blackwell architecture, including the RTX 5090 and RTX 5080, which are anticipated to carry elevated price tags. Mid-range alternatives like the RTX 5070 Ti may provide a budget-friendly option.

Q: Can gamers choose not to use DLSS 5?

A: Yes, NVIDIA confirms that DLSS 5 will be optional, allowing gamers to select between traditional DLSS, native rendering, or the new neural rendering method.

Q: How have gaming studios reacted to DLSS 5?

A: Prominent studios like Bethesda and Ubisoft have demonstrated support for DLSS 5, intending to weave it into future titles to enhance visual quality and world-building potential.

CBA Creates Two AI Agents to Strengthen Cybersecurity

Nicholas Webb on March 19, 2026

CBA’s AI Solutions Transform Cybersecurity

Brief Overview

The Commonwealth Bank has created two AI solutions to enhance cybersecurity.
The “threat detection agent” speeds up the identification of threats, easing the burden on human analysts.
The “reaction agent” aids in recognizing and addressing potential cyber threats.
Utilizing AI shortens the average detection time, boosting overall efficiency.
Partnership between cybersecurity experts and data scientists was essential to the project’s success.
Continued training is improving personnel skills in AI application.

CBA creates two AI solutions to strengthen cyber security

Overview

In a notable advancement in technology, the Commonwealth Bank of Australia (CBA) has launched two artificial intelligence (AI) solutions aimed at improving the efficiency and effectiveness of its cybersecurity efforts. These AI solutions highlight the bank’s dedication to autonomous security measures, bridging the divide between new threats and conventional vendor-reliant options.

Executing AI Solutions

The Threat Detection Agent

The first AI solution, referred to as the “threat detection agent,” is meant to relieve up to 70% of the responsibilities that have traditionally belonged to the bank’s security specialists. This agent intelligently processes threat information, generates hypotheses, and starts proactive investigations in a fraction of the time formerly required by human analysts. Through the automation of these tasks, CBA has significantly cut down the time needed to execute in-depth threat hunts from days to just minutes.

The Reaction Agent

The second AI solution, known as the “reaction agent,” centers on contextual analysis. It supports determining whether specific signals signify malicious actions or are simply false alarms. This AI-enhanced contextualization decreases the average time to identify potential cybersecurity threats, enabling quicker and more informed actions.

Cooperation and Skill Enhancement

Andrew Pade, the general manager of cyber defense operations and security integration at CBA, stressed the significance of teamwork between senior security responders and data scientists in creating these AI solutions. This collaboration was vital for customizing the AI tools to cater to the bank’s particular operational needs.

Additionally, Pade noted the ongoing initiatives to upskill cybersecurity staff, empowering them to collaborate more effectively with AI technologies. This commitment to training is anticipated to foster broader AI integration within the bank’s cybersecurity framework, leading to improved working conditions and higher retention rates among security personnel.

Conclusion

Commonwealth Bank’s forward-thinking application of AI in its cybersecurity operations marks a significant advancement in threat detection and response. The development of the threat detection and reaction agents not only strengthens its security framework but also allows staff to concentrate on more critical endeavors. This initiative highlights the bank’s proactive stance in cybersecurity, establishing a standard for the industry.

Frequently Asked Questions

Q: What are the primary functions of the AI solutions created by CBA?

A: The AI solutions aim to enhance threat detection and response capabilities. The “threat detection agent” automates threat identification processes, therefore lessening the burden on human analysts, while the “reaction agent” aids in contextual evaluation to ascertain the nature of potential threats.

Q: How do the AI solutions affect the average time taken to identify cybersecurity problems?

A: The introduction of AI solutions has drastically reduced the average time needed to recognize potential issues, with reductions of several hours noted, facilitating quicker and more effective responses.

Q: What role did teamwork play in the creation of these AI solutions?

A: The collaboration between senior security responders and data scientists was essential in crafting AI solutions that fulfill CBA’s operational requirements. This collaborative effort ensured the AI applications were both effective and practical.

Q: How is CBA addressing the necessity for upskilling its cybersecurity personnel?

A: CBA is focusing on the training of its cybersecurity staff to facilitate effective collaboration with AI technologies. This continuous skill enhancement is directed at improving AI integration and increasing job satisfaction among security personnel.

SUBCO to Split Sydney-Melbourne Segment of East-West Cable Using Marine and Terrestrial Pathways

Vanessa May on March 18, 2026

SUBCO Introduces Strategic Improvements to Sydney-Melbourne Cable Segment

SUBCO to divide Syd-Melb segment of east-west cable between sea and land

Highlights

SUBCO upgrades Sydney-Melbourne cable segment with maritime and terrestrial pathways.
New framework targets improved capacity and redundancy.
SMAP and Indigo Central initiatives are crucial for transcontinental connectivity.
Australia Connect project aims to connect Darwin and the Sunshine Coast.
APX East to create direct Sydney-US connection by 2028.

Resilience and Redundancy in Sydney-Melbourne Route

SUBCO has declared substantial enhancements to the Sydney-Melbourne part of its east-west transcontinental cable network. By implementing distinct subsea and land routes, SUBCO seeks to enhance the resilience and variety of its system, in line with its larger goal of improving connectivity between Australia’s eastern and western shores.

Strategic Investments in System Diversity

SUBCO’s dedication to system diversity is reflected in its Sydney-Perth-Singapore Indigo Central underwater cable, which supports the SMAP network to protect against possible single-point failures. This forms part of a comprehensive strategy to deliver completely integrated, diverse connectivity solutions.

Extensive Fibre Cable Development

The SMAP and Indigo Central initiatives are components of a broader fibre cable investment strategy. This plan extends from the US mainland to Australia and further into Asia and beyond, establishing a robust southern capacity route.

Australia Connect: Enhancing Domestic Connectivity

SUBCO is a member of the Australia Connect consortium, focused on connecting Darwin and the Sunshine Coast via a terrestrial pathway. This link will integrate with current systems, improving the network’s scope and reliability.

Future Outlook: APX East and More

In the future, SUBCO plans to unveil APX East by 2028, establishing a direct undersea fibre connection from Sydney to the US. This cable will provide the most efficient latency route available, reinforcing Australia’s status as a secure data center in the Indo-Pacific area.

Conclusion

SUBCO is enhancing its network infrastructure by upgrading the Sydney-Melbourne cable section with separate sea and land routes. This initiative, along with its strategic investments and collaborations, aims to fortify transcontinental connectivity, positioning Australia as a crucial data link in the Indo-Pacific region.

Questions & Answers

Q: What is the importance of the new Sydney-Melbourne cable routes?

A: The new routes improve network resilience and redundancy, providing increased reliability for data transfer across this heavily trafficked corridor.

Q: How does the SMAP project align with SUBCO’s overarching strategy?

A: SMAP is central to SUBCO’s mission to offer fully integrated and diverse connectivity solutions, minimizing the need for customers to deal with numerous providers.

Q: What is Australia Connect’s role in regional connectivity?

A: Australia Connect connects Darwin and the Sunshine Coast, completing a network loop that incorporates existing systems and boosts domestic connectivity.

Q: What are SUBCO’s future objectives for network expansion?

A: SUBCO plans to introduce APX East by 2028, establishing a direct link from Sydney to the US with the lowest latency, positioning Australia as a key data hub in the region.

Companies House in the UK Offers Apology for Data Breach and Access Problems

Nicholas Kinports on March 17, 2026

Quick Read

UK’s Companies House faced a data leak because of a flaw in the website.
Confidential company data was exposed to unauthorized individuals.
Data leak permitted changes to company records.
The issue was identified as an insecure direct object reference (IDOR).
Companies House has notified the appropriate authorities about the event.
Registrants are encouraged to confirm their company information for precision.

Data Leak at UK Companies House Raises Security Alarm

UK's Companies House apologises for access and data breach

Companies House Issues Apology

The CEO of the UK’s Companies House, Andy King, has expressed regret over a major security breach that revealed sensitive company data to unauthorized access. The flaw in the WebFiling service enabled users to view and change information of unrelated companies, prompting grave privacy and security worries.

Identification and Effects

The flaw, first highlighted by UK tax analyst Dan Neidle, was revealed via a tip-off. This security weakness uncovered sensitive information such as birth dates, home addresses, and email addresses, affecting the integrity of records for more than 5 million registered businesses.

Details of the Vulnerability

To exploit the weakness required minimal technical ability. Users with valid access could modify records by merely inputting a company’s registration number. The authentication process of the WebFiling system could be circumvented by using the browser’s back button, taking advantage of a vulnerability known as insecure direct object references (IDOR).

Reactions and Actions

In response to media reports, Companies House promptly shut down the WebFiling system. The problem arose from an update implemented in October 2026. The occurrence has been reported to the Information Commissioner’s Office (ICO) and the National Cyber Security Centre (NCSC) for further examination.

Future Considerations

Companies House is presently reviewing its data for any irregularities and has advised registrants to check the accuracy of their filing history. This situation emphasizes the crucial need for strong security protocols in handling sensitive business data.

Conclusion

The data leak at the UK’s Companies House has raised major alarms regarding data security and the safeguarding of sensitive company information. While swift actions have been implemented to remedy the vulnerability, the incident highlights the necessity for ongoing vigilance and enhancement of cybersecurity protocols.

Q&A

Q: What led to the data leak at Companies House?

A: The leak was due to a vulnerability in the WebFiling system that granted unauthorized access to company information.

Q: How was the flaw taken advantage of?

A: The vulnerability enabled users to bypass authentication by utilizing a company’s registration number and the browser’s back button.

Q: What kind of information was compromised in the breach?

A: Sensitive details, including birth dates, home addresses, and email addresses, were compromised.

Q: What steps have been undertaken by Companies House?

A: Companies House has deactivated the WebFiling system, reported the matter to authorities, and urged registrants to verify their information.

Q: How many companies were impacted by the leak?

A: More than 5 million registered businesses were potentially impacted by the breach.

Q: What is insecure direct object reference (IDOR)?

A: IDOR is a type of security flaw that allows unauthorized access to objects due to inadequate access controls.

Samsung introduces its 2026 lineup of OLED TVs: it’s time to upgrade

Nicholas Kinports on March 17, 2026

Concise Overview

Samsung marks two decades as the top TV brand with its 2026 OLED collection.
The OLED S95H series introduces world-first Art Store integration.
The S90H series comes with certified Glare-Free technology for glare-prone spaces.
Diverse screen sizes and styles address different preferences and financial plans.
Next-gen AI-enhanced processors improve watching and gaming experiences.
Prices begin at A$1,999 for the 42-inch S90H option.

Overview

Samsung’s 2026 OLED TV lineup signifies a remarkable achievement for the brand as it celebrates 20 years as the leading TV producer globally. This year’s offerings are intended to serve a variety of Australian households, featuring innovative capabilities, generous screen sizes, and elegant aesthetics.

Highlights of the 2026 OLED Collection

Top Model: OLED S95H Series

The OLED S95H series represents the pinnacle of Samsung’s 2026 range, showcasing the world’s debut Art Store integration on an OLED television. This feature enables users to exhibit over 5,000 exceptional art pieces, turning the TV into a vibrant gallery. The FloatLayer Design allows the TV to sit flush against the wall for a cohesive appearance.

Improved Accessibility: OLED S90H Series

The S90H series now presents certified Glare-Free technology, making it perfect for well-lit Australian homes. Additionally, this series offers a 165Hz variable refresh rate, ideal for gamers seeking an agile and smooth experience.

Affordable Choice: OLED S85H Series

Samsung reintroduces the S85H series to provide a wide array of pricing options, enhancing access to OLED technology. This series is tailored for viewers desiring high-quality performance without overspending.

More Sizes for Everyone

The 2026 OLED collection provides an extensive selection of screen sizes ranging from 42” to an impressive 83”, ensuring an ideal match for any room or viewing preference. Both the S95H and S90H deliver Real Black performance and PANTONE Validation for vibrant colors, enriching the viewing experience.

Design and Connectivity

Samsung presents three distinct design approaches for its 2026 OLED collection. The S95H’s FloatLayer Design, the S90H’s Laser-Slim silhouette, and the S85H’s Contour Design offer varieties suited for different home aesthetics. Moreover, the Wireless One Connect Box facilitates a tidy connectivity solution.

AI and Entertainment Improvements

Equipped with the NQ4 AI Gen3 Processor, the S95H and S90H models provide the Vision AI Companion experience, enhancing content selection and personalization. AI Soccer Mode Pro refines sports watching, while the AI Sound Controller guarantees coherent dialogue.

Gaming and Audio Features

Featuring support for NVIDIA G-SYNC, AMD FreeSync Premium Pro, and Motion Xcelerator 165Hz, Samsung’s 2026 OLED collection is optimized for gamers. The TVs also incorporate Q-Symphony technology and Object Tracking Sound for an engaging audio experience.

Unlimited Entertainment and Lasting Value

Samsung promises up to seven years of One UI Tizen OS platform upgrades, ensuring the 2026 OLED TVs stay up-to-date. The Samsung Gaming Hub and Google Photos integration expand the extensive entertainment options available.

Australian Pricing and Release Information

The 2026 OLED collection is currently available, with prices starting from A$1,999 to A$9,999, based on model and size. This tiered pricing model reflects the unique features and advancements of each series.

Conclusion

Samsung’s 2026 OLED TV collection establishes a new benchmark in home entertainment, merging creativity, technology, and design. With selections that accommodate every requirement and budget, this lineup is set to revolutionize the viewing experience for Australians.

Q: What sets the OLED S95H series apart?

A: The S95H series includes the world’s first Art Store integration on an OLED TV, enabling users to showcase over 5,000 art pieces.

Q: How does the S90H series accommodate brightly lit Australian homes?

A: The S90H series features certified Glare-Free technology, minimizing reflections and enhancing viewing in well-lit environments.

Q: What gaming capabilities does the 2026 OLED collection offer?

A: The collection supports NVIDIA G-SYNC, AMD FreeSync Premium Pro, and Motion Xcelerator 165Hz for fluid gameplay.

Q: How does Samsung ensure lasting value for its 2026 OLED TVs?

A: Samsung commits to up to seven years of One UI Tizen OS platform upgrades, ensuring ongoing feature enhancements and support.

Q: What design styles are offered in the 2026 OLED collection?

A: The collection includes the S95H’s FloatLayer Design, the S90H’s Laser-Slim silhouette, and the S85H’s Contour Design.

Q: What screen sizes are available in the 2026 OLED collection?

A: Screen sizes range from 42” to 83”, catering to different room dimensions and viewing preferences.

ACCC’s Wi-Fi Challenges Continue Even After Increasing Access Points

Matthew Miller on March 17, 2026

ACCC Encounters Wi-Fi Difficulties Despite Increase in Access Points

Quick Overview

The ACCC is confronted with ongoing wi-fi challenges despite a notable increase in access points.
A heat mapping initiative is scheduled to identify and resolve these challenges.
The network employs HPE Routers Aruba WLAN and HP Procurve switching technology.
The ACCC operates a total of 168 access points across nine offices.
The ACCC has not provided specific troubleshooting information.

Summary of Wi-Fi Challenges at ACCC

The Australian Competition and Consumer Commission (ACCC) is wrestling with ongoing wi-fi performance difficulties, such as interruptions in connection, inadequate connectivity, and inconsistent signal strength, even after a recent enhancement of access points throughout its offices. The commission has revealed plans to implement a heat mapping initiative to pinpoint the underlying causes of these troubles and suggest improvements.

Increase in Access Points

To improve user experience and wireless connectivity, the ACCC added 60 new wireless access points last year, raising the total to 168 across its nine offices. This marked a 55% increase in access points, yet widespread performance issues persist.

Network Infrastructure

The ACCC’s network setup consists of HPE Routers Aruba WLAN and HP Procurve switching gear. Despite being classified as “OFFICIAL: Sensitive,” the deployment has not yet alleviated the connectivity difficulties encountered by the agency.

Response from ACCC

The ACCC has chosen not to disclose specific troubleshooting measures that have been implemented thus far, asserting that it is standard practice not to share details of ongoing procurements. This stance aims to maintain fairness in the procurement procedure.

Conclusion

In spite of a significant addition of wireless access points, the ACCC continues to confront wi-fi connectivity challenges at its offices. A heat mapping initiative is anticipated to uncover the foundational issues and direct necessary enhancements. The existing network framework, featuring HPE Routers Aruba WLAN and HP Procurve switching hardware, has yet to resolve the problems. The commission remains reserved concerning its current troubleshooting activities.

Q&A

Q: What primary issue is the ACCC facing?

A: The ACCC is dealing with wi-fi performance issues, which include connection disruptions, inadequate connectivity, and unreliable signal strength.

Q: How many access points does the ACCC currently operate?

A: The ACCC manages 168 access points across its nine offices.

Q: What technologies are utilized in the ACCC’s network?

A: The network incorporates HPE Routers Aruba WLAN and HP Procurve switching equipment.

Q: Has the ACCC provided any insights regarding its troubleshooting efforts?

A: The ACCC has not shared specific insights into its troubleshooting process, referencing ongoing procurement activities.

Q: What approach is the ACCC taking to tackle the wi-fi issues?

A: The ACCC intends to carry out a heat mapping exercise to diagnose and address the wi-fi performance challenges.

Griffith University Takes Control of Student Recruitment Plan

Matthew Miller on March 16, 2026

Griffith University Boosts Student Recruitment through Salesforce

Quick Overview

Griffith University implements Salesforce’s Agentforce Education cloud to enhance student interactions.
Integration seeks to facilitate a smooth experience for prospective students by linking multiple systems.
Bringing the contact centre in-house is a crucial initiative to boost recruitment effectiveness.
AI technologies are being investigated to improve digital experiences while preserving human interaction.

Transforming Student Engagement

Griffith University takes charge of its student recruitment

Director of CRM and experience, Christopher Dell.

Griffith University has made a notable advancement in its student recruitment approach by incorporating Salesforce’s Agentforce Education cloud into its contact centre, marketing communications, and advancement teams. This initiative is intended to enhance how students and prospects interact with the university.

Establishing Consistent Engagement

Chief digital officer Sandie Matthews underscored the significance of delivering consistent engagement experiences for students. She pointed out that unconnected systems can lead to difficulties and that minor points of friction can escalate into substantial problems. In response, Griffith University is actively working to unify its marketing technology stack to guarantee a smooth experience for students.

Enhancing Recruitment Methods

Christopher Dell, Director of CRM and experience, stressed the necessity for systems to operate cohesively. Previously, the university’s disjointed systems resulted in fragmented engagement with prospective students. By streamlining their data and communication channels via Salesforce, they are now in a better position to engage in meaningful dialogues and boost student conversions.

Insourcing the Contact Centre

Up until April of last year, Griffith University had outsourced its student recruitment operations. However, acknowledging the necessity for full ownership of the student experience, they have since insourced their contact centre. This alteration has enhanced the visibility of their recruitment pipeline and is vital for increasing revenue.

The Impact of AI on Recruitment

With Salesforce’s Agentforce platform, Griffith University is examining how AI can further improve digital experiences. While AI technology can aid in event organization and facilitate student-advisor connections, the university asserts that human interaction is indispensable in the recruitment process.

Conclusion

Griffith University is utilizing Salesforce’s technology to forge a more integrated and efficient student recruitment manner. By insourcing their contact centre and employing AI, they aspire to deliver a smooth and personalized experience for prospective students, ultimately increasing student engagement and conversion rates.

Q: What is the primary objective of Griffith University’s revised strategy?

A: The primary objective is to enhance student engagement and recruitment efficiency through system integration and insourcing their contact centre.

Q: How does Salesforce’s Agentforce platform benefit Griffith University?

A: It enables the university to streamline communication channels, consolidate data, and provide a cohesive experience for prospective students.

Q: Why did Griffith University choose to insource their contact centre?

A: Insourcing empowers the university to manage the student experience comprehensively and enhances visibility of their recruitment pipeline.

Q: What function does AI serve in Griffith University’s recruitment approach?

A: AI is employed to enhance digital interactions and support human recruitment efforts, ensuring harmony between technological and personal engagement.

Q: What obstacles did Griffith University encounter with their previous systems?

A: Previously, unconnected systems resulted in fragmented student engagement and ineffective recruitment practices.

Review: Gozney Arc Lite – Prepare 12″ Pizzas in a 12kg Mobile Oven

David Leane on March 16, 2026

Gozney Arc Lite delivers a high-quality, portable pizza oven experience.
Perfectly suited for city residents and individuals with restricted outdoor areas.
Requires practice and skill for the best cooking outcomes.
Showcases a distinctive lateral rolling flame and 12mm cordierite stone.
Offered at a competitive price point within the premium sector.
Comes with optional accessories and bundles to elevate the cooking experience.

Introduction

The Gozney Arc Lite is gaining attention as a compact, user-friendly counterpart to the well-known Arc and Arc XL lines. Crafted to produce restaurant-grade 12-inch pizzas, this 12kg portable oven is ideal for individuals with space limitations, providing a deluxe live-fire experience without an oversized configuration.

Design

In line with Gozney’s contemporary, stylish design philosophy, the Arc Lite features a fully insulated exterior that exudes more quality than many rivals. Weighing only 12kg, it is convenient to transport and store, making it suitable for home settings and outdoor events. However, its compact size results in certain compromises, such as a basic flame dial instead of a digital thermometer and a thinner 12mm stone.

Performance

Successfully mastering the Arc Lite requires a solid understanding of heat control. The formidable lateral rolling flame can easily scorch toppings if not handled with care. It’s essential to preheat for a minimum of 30 minutes and adjust the flame after placing the pizza inside. The 12mm stone has inconsistent thermal distribution, necessitating several rotations to ensure an even cook.

Features

The Arc Lite includes key technologies from the Arc series, which feature:

Distinctive lateral rolling flame: Mimics the look and heat of a wood-fired oven.
High-efficiency 12mm stone: Achieves temperatures up to 500°C for perfectly crispy pizza crusts.
Front-facing flame control: Convenient dial for adjusting burner intensity.
Completely insulated body: Retains heat and ensures a safer exterior.
Streamlined gas connection: Compatible with standard Australian LPG tanks.

Issues and Opportunities

Despite its advantages, the Arc Lite’s uneven heat distribution is a concern. A thicker stone or an improved burner design could enhance user experience. While self-cleaning is advertised, manual scrubbing might be necessary for residue near the entrance. Adding accessory options like a sturdy peel could facilitate the launch process.

Price and Availability

In Australia, the Arc Lite is attractively priced below the regular Arc, available at major retail outlets. Accessories such as a cover and turning peel, or the Arc Lite Essential Bundle, provide added value.

Overall

The Gozney Arc Lite serves as a durable, portable choice for those in search of a high-end pizza-making experience. Although it requires a hands-on approach, it presents outstanding value for individuals with limited space who enjoy honing their culinary skills.

Summary

The Gozney Arc Lite stands out as an excellent option for pizza lovers desiring portability and high performance in a compact format. While it does necessitate some learning, it fulfills expectations in quality and aesthetics, making it a worthwhile investment for outdoor cooking enthusiasts.

Q: What distinguishes the Gozney Arc Lite?

A: Its compact form, portability, and premium features like the lateral rolling flame make it unique.

Q: Is the Arc Lite appropriate for novices?

A: It requires some learning, particularly in heat management, but provides rewarding results for those ready to master it.

Q: How does the Arc Lite stack up against other Gozney models?

A: It’s more compact and portable, with certain limitations in features like stone thickness and digital controls.

Q: What common challenges arise with the Arc Lite?

A: Notable challenges include uneven heat distribution and the need for manual cleaning, alongside mastering the cooking process.

Q: Is the Arc Lite a good investment?

A: For those prioritizing portability and willing to learn, it delivers exceptional value and quality.

Q: Where can I find the Arc Lite in Australia?

A: It is available through major outdoor and BBQ retailers nationwide.

Atlassian to Cut Around 1,600 Positions

Nicholas Kinports on March 16, 2026

Atlassian’s Strategic Transition: AI and Enterprise Sales

Quick Read

Atlassian plans to terminate approximately 10% of its staff, affecting 1,600 employees.
Emphasis shifts toward artificial intelligence and enterprise sales.
Layoffs anticipated to incur expenses between $315 million and $331 million.
Restructuring expected to be finalized by the end of the fourth quarter.
Executive positions will see changes with new CTO appointments.

Introduction

In a major development, Atlassian has revealed intentions to reduce its workforce by roughly 10%, impacting 1,600 employees worldwide. This choice complements the company’s strategic shift towards artificial intelligence (AI) and enterprise sales, marking a transformative period for the Australian enterprise software leader.

Atlassian to eliminate approximately 1600 jobs

Financial Impact

Atlassian foresees expenses ranging from $315 million to $331 million due to the layoffs and reduction of office spaces. These costs are expected to primarily be accounted for in the third quarter. The strategic decision to “rebalance” resources is directed toward investing in AI and enterprise sales, as articulated by CEO Mike Cannon-Brookes.

Market Reaction

In spite of the layoffs, Atlassian’s stock saw a nearly two percent increase in after-hours trading. This reaction indicates investor assurance in the company’s forthcoming path, which emphasizes the evolution of teamwork in the age of AI. However, the software sector is facing heightened scrutiny from investors wary of AI’s disruptive capabilities.

Executive Changes

As part of the reorganization, Rajeev Rajan will resign as Chief Technology Officer (CTO) by March 31. In his stead, Taroon Mandhana will assume the position of CTO of Teamwork, while Vikram Rao will take on the role of CTO of Enterprise and Chief Trust Officer, managing the AI-centered strategy.

Summary

Atlassian’s choice to lay off 1,600 employees signifies a crucial transition towards AI and enterprise sales. With significant financial repercussions and a reshuffle in executive roles, the company is set to respond to the changing technological environment. The restructuring process is anticipated to wrap up by the end of the fourth quarter.

Q: Why is Atlassian reducing its workforce?

A: The layoffs are a component of Atlassian’s initiative to concentrate on artificial intelligence and enterprise sales, necessitating resource reallocation.