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Tesla Launches Robotaxi Service: Prepared for Operation with State-of-the-Art Technology


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Tesla’s Robotaxi Initiative Launches in Austin

Quick Overview

  • Tesla initiates its Robotaxi service in Austin, Texas.
  • Exclusive Early Access extended to a chosen group of individuals.
  • The service utilizes Tesla Model Y vehicles without extra hardware alterations.
  • The initial launch is confined to a geofenced region with defined service hours.
  • A Tesla employee will ride along during initial trips for safety precaution.
  • Input from passengers is essential for enhancing the service.
  • Tesla intends to broaden the service throughout the US by 2025.

First Public Rides in Austin

Today signifies a pivotal moment for Tesla as it officially rolls out its Robotaxi service in Austin, Texas. This landmark occasion provides the public with the opportunity to ride in Tesla’s self-driving vehicles on public streets.

Tesla reveals autonomous Robotaxi service set for action with cutting-edge technology

Early Access Program

A handpicked group of individuals has received Early Access to the service. This group consists of 15 individuals, many of whom participated in the early stages of Tesla’s Full Self-Driving (FSD) Beta. These early users are expected to contribute invaluable feedback as the service progresses.

Participation Costs

Early users are not just paying for their Robotaxi rides but are also responsible for their travel costs to Austin. This investment highlights the excitement surrounding Tesla’s launch.

Personalised Experience

Tesla has contacted invitees to gather their cloud profile preferences, ensuring a customised experience. Preferences regarding climate control and music choices will eventually sync with the Robotaxi rides.

Dedicated Robotaxi Application

Presently, Tesla is employing a dedicated Robotaxi App for the service. Nonetheless, there are plans to merge this with the current Tesla app, creating a unified experience for all users in the Tesla ecosystem.

Geofenced Operations

For the initial phase, the Robotaxi service functions within a designated geofenced area in Austin. This controlled setting will aid Tesla in managing the fleet and ensuring a smooth introduction before broader expansion.

Operational Hours

The service operates from 6:00 AM to 12:00 AM, every day of the week. Tesla indicates that these hours could be adjusted, particularly during severe weather conditions.

Safety Measures

A Tesla employee will be seated in the front passenger position during initial rides to ensure safety and compliance with regulations. This initiative will also manage vehicle charging needs until the arrival of Tesla’s Cybercab wireless charging.

Sharing Experiences

Riders are encouraged to document and share their Robotaxi experiences, contributing to the clarity and enthusiasm surrounding the service’s launch.

Plans for Future Expansion

This launch is merely the start of Tesla’s ambitious vision for its Robotaxi network. With successful operations, Tesla seeks to extend the service throughout the US by the end of 2025, with global expansions expected in 2026.

Conclusion

The launch of Tesla’s Robotaxi service in Austin signifies a new chapter in autonomous driving. With an emphasis on safety, rider feedback, and gradual expansion, Tesla is positioned to transform urban transportation.

Q: What is the importance of Tesla’s Robotaxi launch?

A: It represents the first public use of Tesla’s autonomous vehicles, highlighting the readiness of their technology for a wider deployment.

Q: Who can access the initial Robotaxi rides?

A: A select group of individuals, including early testers of Tesla’s FSD Beta, have been permitted Early Access.

Q: What are the operational constraints of the Robotaxi service?

A: The service functions within a geofenced region in Austin with specified service hours, and a Tesla employee is present for safety.

Q: How does Tesla intend to grow the Robotaxi service?

A: Tesla plans to expand the service across the US by 2025 and aims for international expansions by 2026.

Q: What role does feedback play in the Robotaxi service?

A: Rider feedback is vital for enhancing the service and facilitating a smooth transition to broader deployment.

Q: How does Tesla create a personalised experience for riders?

A: Tesla collects cloud profile preferences to customise the ride experience, with intentions for complete integration into the Tesla app.

Q: Why is a Tesla employee present during the rides?

A: The employee ensures safety, compliance with regulations, and manages vehicle charging needs.

Microsoft to Cut Thousands of Sales Positions in Significant Workforce Restructuring


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Microsoft Workforce Overhaul: AI Funding and Job Reductions

Brief Overview

  • Microsoft is gearing up to eliminate thousands of roles, primarily in sales.
  • The organization is amplifying its investments in artificial intelligence.
  • Earlier layoffs in May impacted around 6000 staff members.
  • A capital outlay of US$80 billion ($123 billion) is anticipated for data centre development.
  • Job reductions are predicted to be revealed at the start of next month.
  • These alterations are part of Microsoft’s plan to maintain its competitive stance in AI.

Microsoft’s Workforce Strategy Realignment

Microsoft plans significant workforce reorganization with job reductions in sales

Microsoft is set to carry out a considerable workforce reorganization, cutting down thousands of jobs chiefly within its sales division. This strategy is a component of its larger framework to escalate investments in artificial intelligence (AI). The tech titan, with a workforce tally of 228,000 as of June the previous year, intends to bolster its competitive position by more thoroughly embedding AI within its operations and services.

AI Investment: The Catalyst

As sectors globally increasingly weave AI into their offerings, Microsoft is reaffirming its commitment to AI investments. With a proposed capital expenditure of US$80 billion ($123 billion) for the ongoing fiscal year, most of these resources will concentrate on the growth of data centres. This development is crucial for alleviating capacity constraints, enabling Microsoft to fulfill the rising demand for AI offerings.

Broader Impact

Although the downsizing primarily targets the sales department, the repercussions are likely to extend to additional divisions as well. The timing of these job cuts coincides with the end of Microsoft’s fiscal year, although the precise timing remains adaptable.

AI Adoption Across the Industry

Microsoft’s strategic transition reflects a larger trend within the industry. Recently, Amazon’s CEO Andy Jassy emphasized that the application of generative AI and automated agents could result in a decrease in its corporate workforce in the coming years. This highlights a significant shift towards AI-enhanced efficiencies throughout the technology sector.

Conclusion

In an effort to solidify its role as a frontrunner in AI, Microsoft is reorganizing its workforce, with substantial job cuts within the sales division. This initiative aligns with considerable investments in AI and expansions of data centres, mirroring a broader trend in the industry toward AI integration.

Q: What is the rationale behind Microsoft’s job cuts?

A: Microsoft is reducing its workforce to optimize operations as it enhances its investments in artificial intelligence, ensuring readiness for future expansion.

Q: How many workers were impacted by the last wave of layoffs?

A: Approximately 6000 employees were affected by the previous layoffs in May.

Q: Where will Microsoft’s current capital expenditures be directed?

A: Microsoft’s capital expenditure of US$80 billion ($123 billion) will largely be aimed at the development of data centres to facilitate AI services.

Q: Are the job reductions limited to the sales department?

A: While the sales division will see substantial impacts, job cuts are expected to influence other departments as well.

Q: How does Microsoft’s strategy compare to that of other technology firms?

A: Similar to Microsoft, other technology firms like Amazon are also concentrating on AI integration, which could lead to workforce reductions.

Q: What is the expected timeline for the job cuts announcement?

A: The announcement regarding layoffs is anticipated to occur early next month, coinciding with the conclusion of Microsoft’s fiscal year.

Snap’s Upcoming Generation of Spectacles Scheduled to Launch in 2026 as Independent AR Devices


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Quick Read

  • Snap’s upcoming Spectacles, referred to as Specs, will launch in 2026.
  • Completely autonomous AR computer without the need for a phone.
  • Features cutting-edge dual 3D waveguide displays.
  • AI integration through collaborations with OpenAI and Google’s Gemini.
  • A developer community of 400,000 backed with new resources.
  • Significant collaboration with Niantic for AR experiences based on location.
  • Specifics on Australian launch date and pricing still pending announcement.

Snap’s Bold Move into Augmented Reality

Snap Inc. is poised to transform augmented reality with its next-gen Spectacles, known simply as Specs, set for release to the public in 2026. This milestone follows over ten years of advancements and a substantial investment surpassing A$4.5 billion.

An Independent AR Computer

In contrast to current smart glasses dependent on external devices, Specs are entirely self-sufficient. Driven by Snap OS, they deliver a genuinely wearable computing experience free of wires.

Innovative Optics and Display

At the heart of Specs are dual 3D waveguide displays that project digital information onto the physical environment. With enhancements in the optical engine, the device achieves a dynamic brightness of up to 2000 nits, providing vivid AR visuals in any context.

AI as a Fundamental Component

Artificial intelligence serves as a foundational element of Specs, featuring multimodal functions through OpenAI and Google’s Gemini. Users can access functionalities such as object detection, language translation, and smart recipe ideas, all in real-time.

A Robust Developer Framework

Snap empowers its extensive developer network with advanced resources like the Depth Module API and Automated Speech Recognition API, facilitating the development of engaging AR experiences.

Snap's upcoming standalone AR glasses

Designed for Shared Engagement

Focusing on social engagement, Snap is crafting tools for multiplayer gaming and cooperative AR experiences, leveraging the advantages of Snapchat’s social ecosystem.

Location-Based AR Unleashed

Through a collaboration with Niantic, Specs will incorporate a shared, AI-enhanced map for continuous, location-centric AR interactions, enriching real-life engagement.

Release and Pricing Information

While Specs target the consumer market for a 2026 launch, precise details regarding availability and pricing in Australia have yet to be revealed.

For additional details, visit https://www.spectacles.com/

Overview

Snap Inc.’s Specs signify a major advancement in AR technology, boasting standalone functionality, sophisticated optics, and extensive AI incorporation. Their anticipated 2026 launch aims to position Snap ahead of large tech firms in the AR domain, providing a thriving developer environment and a strong emphasis on social interaction.

Q&A Section

Q: What distinguishes Snap’s Specs from other smart glasses?

A: Specs function as completely autonomous AR devices, unlike others that depend on smartphone connections or additional equipment.

Q: In what way does Snap utilize AI within Specs?

A: AI is infused through partnerships with OpenAI and Google’s Gemini, providing instantaneous features such as object analysis and language translation.

Q: What assistance is offered to developers?

A: Developers can access new tools including the Depth Module API and Automated Speech Recognition API for crafting engaging AR experiences.

Q: When will Specs launch in Australia?

A: An exact date and pricing for the Australian market remain unannounced.

Q: How does Snap intend to boost social engagement with Specs?

A: Snap is developing tools for multiplayer gaming and joint experiences, tapping into Snapchat’s social platform advantages.

Q: What is the importance of Snap’s collaboration with Niantic?

A: This partnership allows for shared, location-aware AR experiences through a collaborative AI-driven map.

Adairs Introduces State-of-the-Art Technological Framework to Transform Supply Chain


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Adairs Revolutionizes Supply Chain with Advanced Technology

Quick Overview

  • Adairs has transitioned from a third-party logistics framework to managing its supply chain directly.
  • This change brings enhanced oversight of costs, efficiency, and customer interactions.
  • Implemented Manhattan Scale warehouse management solution over the past year.
  • Realized a 24% boost in ecommerce order fulfillment rates.
  • Handled 17% more inbound volume, supplying one million additional units to retailers.

Adairs’ Strategic Transformation in Supply Chain Management

The Australian homewares and decor retailer Adairs has made a significant move by shifting from a third-party logistics (3PL) framework to overseeing its supply chain internally. This strategic alteration aims to improve operational oversight, cost efficiency, and customer service.

Adairs implements technology framework in supply chain overhaul

Image credit: Adairs

The Impact of Manhattan Scale

To support this transition, Adairs adopted the Manhattan Scale warehouse management system over a 12-month timeframe, going live in July of the previous year. This system has been crucial in optimizing operations, enhancing inventory management, and adapting to peak demand.

Noteworthy Achievements and Cost Efficiency

Post-transformation, Adairs has reported an additional one million units delivered to retail locations compared to the prior year. Ecommerce order fulfillment surged by 24%, and the volume of inbound goods processed increased by 17%. Centralizing order fulfillment in a single distribution center has also resulted in considerable cost efficiencies.

Conclusion

Adairs’ initiative to regain oversight of its supply chain has proven to be transformative, delivering enhanced efficiency, notable cost reductions, and improved customer satisfaction. By utilizing state-of-the-art technology, the retailer has positioned itself to more effectively meet customer needs and manage increased demand.

Q: What was the main reason for Adairs altering its supply chain model?

A: The main reason was to gain improved operational oversight, enhance efficiency, and elevate the customer experience.

Q: Which technology did Adairs adopt to facilitate this change?

A: Adairs adopted the Manhattan Scale warehouse management system to assist the transition.

Q: What advancements were noticed following the supply chain transformation?

A: Adairs reported delivering one million additional units to stores, a 24% rise in ecommerce fulfillment, and a 17% increase in processed inbound volume.

Q: How has this change affected Adairs’ cost savings?

A: By fulfilling orders from a single distribution center, Adairs has realized substantial cost savings.

Q: When did the new warehouse management system become operational?

A: The system became operational in July of the previous year after a year-long deployment.

Q: How has the customer experience benefitted from the transition?

A: The transition has enabled Adairs to enhance inventory management and streamline operations, thereby improving the overall customer experience.

Q: What is the function of the single distribution center in Adairs’ updated supply chain model?

A: The center centralizes order fulfillment for all channels, resulting in cost effectiveness and improved operational efficiency.

Transurban Explores the Incorporation of Advanced AI into Its Chatbot


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Brief Overview

  • Transurban is improving its AI chatbot, Lex, by incorporating contextual customer data.
  • The chatbot, embedded within the Linkt app, is aimed at fostering proactive customer service.
  • Initial enhancements prioritize delivering personalized replies based on account information.
  • Future aspirations entail developing agentic AI abilities for proactive problem-solving.
  • Amazon Bedrock guarantees safety and proper interactions throughout the chatbot’s functionalities.

Advancements in Transurban’s AI Chatbot

Transurban is poised to elevate its AI customer service chatbot, Lex, which was first introduced in August of last year on the Linkt app and website. Leveraging Anthropic’s Claude large language model, this cutting-edge chatbot is built to manage customer inquiries around the clock by consulting the ‘help’ resources on the app and site.

Amazon Bedrock’s Contribution

A vital element of Lex’s functioning is Amazon Bedrock, which offers crucial guidelines that dictate when the chatbot should refer a matter to a human representative. This aspect is crucial for delicate matters such as financial struggles or domestic violence, ensuring customers obtain the necessary support.

Enhancing Customer Engagement

One of Lex’s notable advantages is its capacity to connect customers to live agents more effectively than conventional menu-driven systems. By identifying when a query necessitates human intervention, Lex minimizes the time customers spend navigating intricate menus, thereby improving the overall customer experience.

Prospective Developments for Lex

Transurban is concentrating on forthcoming versions of Lex that will integrate contextual details regarding customers. This encompasses information such as account balance, account status, and product type, facilitating more personalized interactions and recommendations.

Proactive Customer Interaction

The primary ambition is for Lex to transform into an agentic AI, proficient in proactive customer service. This would entail recognizing potential problems with a customer’s account and reaching out with solutions, like suggesting more suitable products or verifying eligibility for offers based on travel behaviors.

Obstacles in AI Engagement

Despite the substantial potential benefits, Transurban recognizes the hurdles of proactive AI engagement. Ensuring that customers feel at ease with AI-initiated communication and upholding transparency regarding the nature of these interactions are essential factors.

Conclusion

Transurban is ready to augment its AI chatbot, Lex, by embedding contextual customer information for more customized and proactive assistance. By strategically employing Amazon Bedrock and pursuing advancements in agentic AI, the company seeks to simplify customer service while addressing the intricacies of AI-driven communication.

Q: What functionalities currently define Lex?

A:

Lex presently responds to customer inquiries 24/7 by utilizing the help resources available on the Linkt app and website, and it can effectively guide customers to human agents when necessary.

Q: In what way does Amazon Bedrock enhance Lex’s capabilities?

A:

Amazon Bedrock offers a solid framework that establishes guidelines, ensuring the chatbot can recognize when to escalate situations to human agents, particularly concerning sensitive issues.

Q: What are the short-term objectives for Lex’s evolution?

A:

The immediate objective is to incorporate contextual customer information into Lex, enabling it to provide more personalized and precise responses.

Q: What does agentic AI mean, and how will it influence Lex?

A:

Agentic AI pertains to AI systems that can provide proactive service. For Lex, this signifies the capability to detect potential issues and proactively engage with customers to offer solutions, thereby enhancing the overall customer experience.

Q: What challenges confront Transurban regarding proactive AI?

A:

Challenges include ensuring customer comfort with AI-driven outreach and maintaining clarity regarding the nature of these interactions.

Tesla Distributes Robotaxi Invitations to Customers: Discover the Details


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Quick Read

  • Tesla commences its Robotaxi service, with the first location in Austin, Texas.
  • Exclusive Early Access invitations have been dispatched to chosen users in the Tesla community.
  • The service operates within a designated geofenced zone, not including airports.
  • Operating hours are from 6:00 AM to 12:00 AM, seven days a week.
  • Safety personnel will accompany riders during the early access phase.
  • Users are encouraged to document and share their experiences.
  • Possibility of paid rides, with fees displayed in U.S. dollars.

Tesla’s Robotaxi Service: A New Chapter Unfolds

Tesla has officially launched its eagerly anticipated Robotaxi service, beginning its rollout in Austin, Texas. Invitations emailing select Tesla community members for Early Access have been sent, signifying a major advancement in the realm of autonomous vehicle technology.

Exclusive Access

Involvement in the Robotaxi service is presently restricted to those invited, who are required to download a specific Robotaxi App to schedule rides. This selective environment allows Tesla to enhance the user experience throughout this critical stage.

Established Service Zone

Rides are accessible within a defined geofenced area of Austin, excluding airports. Riders can access a comprehensive map of the service region through the app.

Operation Schedule

The Robotaxis will function every day from 6:00 AM to midnight. Nevertheless, service hours might change due to weather factors.

Accompanying Safety Rider

To guarantee a seamless experience, a Tesla representative will be present with passengers during the early access period, illustrating Tesla’s careful methodology.

Dedicated Robotaxi App

Notably, Tesla has created an independent Robotaxi App for ride requests, instead of enhancing the current Tesla App. This may be temporary, akin to the presence of safety riders.

Agreements Required

Before their inaugural ride, users must consent to several documents, including the Terms of Service, Rider Guidelines, a Robotaxi Rider Privacy Notice, and a Service Animal Policy. A valid payment method is also necessary.

Importance of Feedback

Riders are invited to provide star ratings and constructive feedback following each trip, which will assist Tesla in enhancing the service for broader public use.

Encouragement to Share

Tesla motivates participants to document and share their experiences, showcasing confidence in the system and a wish to create public interest.

Paid Rides?

While the initial rollout timeline hinted at the introduction of paid Robotaxi rides, the invitations do not clarify pricing. However, the fine print suggests the potential for revenue generation starting this month.

Tesla Robotaxi service invitations sent to consumers

Overview

By launching its Robotaxi service in Austin, Tesla is making a substantial move toward a future without drivers. Early Access participants will play a key role in shaping the service’s evolution, offering critical feedback and stimulating public interest through shared stories. The results of this limited launch will be vital in deciding when this technology may extend to Australia.

Q: What is the extent of the Robotaxi service in Austin?

A: The service is confined to a specific geofenced region in Austin, excluding airports, with rides available from 6:00 AM to midnight.

Q: Who was invited to the Early Access?

A: Invitations were extended to selected members of the Tesla community, many of whom had engaged in the original FSD Beta program.

Q: Is the Robotaxi service complimentary or charged?

A: Although the invitations do not mention fees, the service is predicted to produce revenue, with charges indicated in the Robotaxi App.

Q: How can users give feedback?

A: Riders are expected to submit star ratings and thorough feedback after each journey to facilitate service improvement.

Q: Are there safety protocols established?

A: Yes, a Tesla staff member will accompany riders during the early access period to ensure a positive experience.

Q: Are users allowed to share their experiences?

A: Tesla encourages users to document and share images and videos of their Robotaxi journeys.

Maile Carnegie of ANZ to Leave Next Month


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Maile Carnegie to Leave ANZ as Digital Leader

Maile Carnegie to Leave ANZ as Digital Leader

Maile Carnegie leaving ANZ

Quick Overview

  • Maile Carnegie will exit ANZ next month.
  • She plans to concentrate on non-executive positions after her departure.
  • Carnegie was crucial in ANZ’s digital and retail overhaul.
  • Bruce Rush, the current CEO of Suncorp, has been designated as interim successor.
  • A worldwide search is underway for a permanent successor.

Carnegie’s Contributions and Influence at ANZ

Maile Carnegie, a key player at ANZ Banking Group, is set to leave her position next month to explore non-executive career paths. As the group executive for Australia retail, she significantly influenced the direction of digital advancements. Her journey at ANZ began in 2016, following her tenure as managing director at Google ANZ.

Leadership and Change at ANZ

Carnegie assumed responsibility for ANZ’s comprehensive transformation in 2019. This role included overseeing the bank’s digital strategies alongside her other duties. Her efforts in areas such as payments, marketing, and digitization were highlighted by ANZ’s CEO, Nuno Matos, who praised her contributions to the bank’s retail sector in Australia.

Leadership Transition and Acting Head

As Carnegie prepares to depart, Bruce Rush, the CEO of Suncorp Bank, has been appointed as the acting group executive for Australia retail and Suncorp Bank. ANZ is on a global hunt for Carnegie’s permanent replacement, emphasizing the significance of this role in the bank’s ongoing strategy.

Conclusion

Maile Carnegie’s exit signifies an important change for ANZ Banking Group. Her guidance in digital transformation has created a lasting legacy within the bank’s framework. With Bruce Rush stepping in as interim leader, ANZ is entering a new phase while searching for Carnegie’s successor.

Q: What is the reason behind Maile Carnegie’s departure from ANZ?

A: Carnegie is leaving to focus on non-executive roles beyond the banking sector.

Q: What position did Carnegie hold at ANZ?

A: She served as the group executive for Australia retail, overseeing digital innovation and transformation strategies.

Q: Who will assume Carnegie’s duties?

A: Bruce Rush, the current Suncorp Bank CEO, has been named the interim group executive.

Q: What will occur following Carnegie’s exit?

A: ANZ is conducting a worldwide search for her permanent successor to ensure the continuity of digital and retail projects.

ASD Secures $70 Million Agreement with AWS for Cloud Solutions


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ASD Collaborates with AWS in Groundbreaking Cloud Agreement

Quick Review

  • The Australian Signals Directorate (ASD) has formalized a $70 million agreement with AWS.
  • This arrangement is part of a broader $364 million government-wide contract with AWS.
  • AWS is set to create a Top Secret Cloud for national security purposes.
  • The project is anticipated to improve Australia’s cyber defence over the upcoming decade with an estimated $2 billion expenditure.
  • Federal agencies have already secured $364 million in contracts with AWS since April 2025.

ASD Finalizes Historic $70 Million Agreement with AWS

ASD embraces $70 million AWS cloud partnership

The Australian Signals Directorate (ASD) has entered into a significant $70 million contract with Amazon Web Services (AWS), marking a notable achievement in Australia’s cloud service arena. This agreement is part of a larger, renegotiated government-wide deal with AWS, now worth approximately $364 million.

Cloud Solutions for Enhanced National Security

This new deal significantly surpasses the $6.3 million total value of ASD’s previous 13 contracts with AWS, reaching back to 2017. AWS is entrusted with the creation of a Top Secret (TS) Cloud, specifically tailored for ASD’s applications in national security. The initiative is projected to incur a minimum cost of $2 billion over the next decade, with the goal of substantially enhancing Australia’s cyber defence capabilities.

Transforming Cloud Services Across Government

The three-year agreement was facilitated via the Digital Transformation Agency’s renewed whole-of-government contract with AWS for public cloud services, which was originally established in 2019. The initial contract valued at $39 million, grew to $390.8 million over three years. The government renewed this contract in 2022 for an additional three years at $174.1 million, reflecting the increasing dependence on AWS’s cloud infrastructure.

Cloud Investments by Federal Agencies

An examination of contracts released on AusTender shows that since the latest renewal became effective on April 1, 2025, federal agencies have entered into agreements totaling $364 million in just over two months. The Australian Taxation Office (ATO) leads with a $147 million contract, followed by the Digital Transformation Agency at $64.7 million, the Australian Securities and Investments Commission at $23 million, the Australian Bureau of Statistics at $19.2 million, and the Department of Home Affairs at $14 million. Furthermore, the Department of Health and Aged Care allotted AWS a $22.9 million contract under a separate agreement.

Recap

The ASD’s $70 million contract with AWS signifies a crucial turning point in Australia’s digital overhaul and cyber defence strategy. As AWS continues to grow its data centre operations in Sydney and Melbourne, the collaboration is set to strengthen the country’s security framework through innovative cloud solutions. The significant investments from various federal bodies further highlight the government’s dedication to integrating cloud technology for enhanced operational effectiveness and security.

Q&A: Clarifying the AWS-ASD Cloud Agreement

Q: What is the financial value of the agreement between ASD and AWS?

A: The agreement is valued at $70 million.

Q: What is the function of the Top Secret Cloud?

A: The Top Secret Cloud is designed to improve national security applications and enhance Australia’s cyber defence capabilities.

Q: How has the government-wide AWS agreement changed over the years?

A: The original $39 million contract from 2019 has expanded to $390.8 million over three years and $364 million in federal agency contracts since April 2025.

Q: Which federal agency holds the largest contract with AWS?

A: The Australian Taxation Office (ATO) possesses the largest contract, amounting to $147 million.

Q: What are AWS’s future plans for its data centres in Australia?

A: AWS plans to extend its data centres in Sydney and Melbourne.

South32 Employs AI to Predict Employee Achievement


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South32 Adopts AI for Improved Employee Insights

Brief Overview

  • South32 employs AI to improve employee safety, performance, and cultural evaluations.
  • The organization revamped its engagement systems in 2021 for enhanced real-time insights.
  • AI intends to offer predictive metrics throughout the employee journey.
  • South32 aims to pinpoint critical metrics that foster superior performance.

Improving Employee Experience with AI

South32, a leading mining and metals company located in Western Australia, is embracing artificial intelligence (AI) to strengthen forecasts concerning safety, performance, and cultural aspects of its workforce. With personnel located globally in cities such as Perth, Singapore, London, and Vancouver, as well as in more remote regions, the company is actively transforming its employee engagement strategies.

South32 implementing AI for predicting employee success

Revamping Engagement Systems

In 2021, South32 restructured its employee engagement and evaluation systems. Previously dependent on traditional methods such as standard surveys, the pandemic underscored the demand for more immediate insights. This transition seeks to harness AI for improved predictive analytics, providing a deeper understanding across the employee lifecycle.

Concentrating on High Performance and Core Values

At the Qualtrics X4 conference in Sydney, Dave Vile, South32’s head of culture and capability, emphasized the power of AI to uncover hidden insights. “Everyone’s addressing AI … what can it reveal that is unknown to us?” he remarked. The aim is to identify leading indicators that can forecast future results.

Lincoln Cox, general manager for HR strategy performance and culture, reaffirmed South32’s dedication to evolving into a high-performance, values-driven organization. “We assess numerous aspects. We implement several filters. The subsequent step is to determine what genuinely influences change,” Cox mentioned.

Conclusion

South32 is pioneering the integration of AI within its employee management strategies, aiming to extract actionable insights that can improve safety, performance, and cultural coherence. By transforming its engagement platforms, the organization is set to utilize predictive analytics for optimized workforce management.

Q&A

Q: What does South32 aim to accomplish with AI?

A: South32 seeks to enhance predictions regarding employee safety, performance, and cultural dimensions using AI.

Q: Why did South32 upgrade its engagement platforms?

A: The upgrade was motivated by the need for immediate insights, particularly emphasized during the pandemic.

Q: In what way does AI assist in forecasting employee success?

A: AI provides predictive metrics that can help anticipate future employee performance and outcomes.

Q: What is the company’s focus concerning employee performance?

A: South32 is focused on evolving into a high-performance, values-driven enterprise.

Q: What significant challenges is South32 addressing with AI?

A: The organization is aiming to uncover metrics that meaningfully quantify and influence performance.