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TeamViewer Accuses Russia-Associated Hackers of Major Cyberattack


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TeamViewer Accuses Russia-Linked Hackers in Significant Cyberattack Claims

TeamViewer Claims Cyberattack by Hackers Linked to Russia

TeamViewer Targets Russia-Linked Hackers in Major Cyberattack Allegation

Quick Read

  • TeamViewer was targeted in a cyberattack, reportedly by the Russian group APT29.
  • APT29, also referred to as “Cozy Bear,” has connections to the Russian foreign intelligence service.
  • No customer information or product area was compromised.
  • The incident underscores the persistent cybersecurity threats facing global organizations.

TeamViewer’s Cyberattack Ordeal

German software firm TeamViewer disclosed a cyberattack earlier this week, blaming the breach on the Russian hacker group APT29, which is also referred to as “Cozy Bear” or Midnight Blizzard. This group is infamous for its connections to Russia’s foreign intelligence agency.

Who is APT29?

APT29 is an advanced cyber espionage organization thought by Western intelligence to be working on behalf of Russia’s foreign intelligence service. This group has been associated with numerous significant cyberattacks, such as the notorious SolarWinds breach.

Previous Involvements

In March, Alphabet’s Mandiant cyber unit discovered that APT29 was trying to trick significant German political figures with phishing emails. This event highlights the group’s ongoing attempts to penetrate high-value targets.

Impact on TeamViewer

TeamViewer focuses on cloud-based technologies that facilitate remote computer access and control. They reported that hackers breached their corporate IT infrastructure, but did not reach the product environment or any customer information. This containment averted potentially disastrous outcomes for the company and its users.

Implications for Cybersecurity

This attack underscores the persistent danger presented by hacking groups backed by nation-states. Organizations globally need to continually improve their cybersecurity protocols to safeguard sensitive data and uphold the integrity of their operations.

Summary

The recent cyberattack on TeamViewer, executed by the Russian-linked hacker group APT29, highlights the ongoing and evolving threats within the digital realm. Although TeamViewer managed to control the breach, the event emphasizes the critical need for strong cybersecurity strategies for organizations worldwide.

Frequently Asked Questions: Essential Inquiries Addressed

Q: Can you explain what TeamViewer is?

TeamViewer, a German software firm, offers cloud-based solutions for remote access, control, and support across multiple computing devices.

APT29, also known as Cozy Bear, is a Russian cyber espionage group affiliated with the Russian intelligence agencies, specifically the SVR (Foreign Intelligence Service) and the FSB (Federal Security Service). This group is known for its sophisticated and persistent cyber operations targeting government, military, security, and other organizations globally, with the intent to gather intelligence and conduct cyber espionage.

APT29, also known by the names “Cozy Bear” or Midnight Blizzard, is a hacker organization suspected to be connected to Russia’s foreign intelligence service and is engaged in various cyber-espionage operations.

Q: In what way did APT29 infiltrate TeamViewer?

Group members accessed TeamViewer’s corporate IT infrastructure but did not breach the product environment or jeopardize customer information.

Q: What makes this attack important?

The assault emphasizes the ongoing risk from state-backed hacking groups and underscores the necessity for strong cybersecurity protocols for organizations globally.

Q: What measures can organizations take to safeguard themselves?

Organizations ought to allocate resources toward robust cybersecurity strategies, consistent monitoring, employee education on phishing threats, and prompt updates of software and systems.

Nokia Unveils Ambitious AU$3.6 Billion Offer to Acquire Infinera


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Nokia’s AU$3.6 Billion Offer for Infinera: A Tactical Decision in the Age of AI

Quick Read

  • Nokia reveals a AU$3.6 billion offer for the American optical networking equipment manufacturer Infinera.
  • The goal of the acquisition is to take advantage of the rapidly growing market for AI-powered data centers.
  • The agreement would position Nokia as the second largest supplier in the optical networking sector.
  • The acquisition is anticipated to result in €200 million in cost savings by the next year.
  • Nokia shares increase by four percent, reflecting shareholder optimism.

Nokia’s Strategic Initiative to Harness the AI Trend

Nokia has unveiled an ambitious AU$3.6 billion proposal to purchase the US-based optical networking equipment manufacturer Infinera. This strategic action places the Finnish telecom leader in a prime position to capitalize on the substantial investments flowing into data centres, spurred by the growth of artificial intelligence (AI).

Nokia makes AU$3.6 billion Infinera bid

Positioning in the Market and Competitive Advantage

Through this acquisition, Nokia intends to overtake Ciena and become the second-largest provider in the optical networking industry, capturing a 20% market share. This strategy positions Nokia just behind Huawei, which enjoys a dominant market presence due to the limited competition from Western companies in China.

Exploration of Alternatives in Light of Decreasing 5G Sales

Telecom equipment manufacturers, such as Nokia, are experiencing a decrease in sales for 5G products. Diversification into burgeoning sectors like AI has become strategically essential. By acquiring Infinera, Nokia can broaden its product range to cater to major tech firms like Amazon, Alphabet, and Microsoft, which are significantly investing in new data centers to enable AI initiatives.

Optimal Timing

“This is an excellent time for a deal like this, as it coincides with the anticipated market recovery,” Nokia CEO Pekka Lundmark stated in an interview with Reuters. “AI is fueling major investments in data centers… a major advantage of this acquisition is that it greatly enhances our presence in the data center sector,” he added.

Technological Harmonies and Cost Reductions

The acquisition is projected to result in cost savings of €200 million ($320.7 million) by the next year. While the purchase multiple may appear high given Infinera’s inconsistent growth, realizing these synergies will validate the investment. Infinera’s expertise in intra-data center communications complements Nokia’s extensive market reach, making this a mutually advantageous deal.

Summary

Nokia’s AU$3.6 billion acquisition proposal for Infinera represents a crucial strategic endeavor to leverage the AI-induced surge in data center investments. This purchase places Nokia as a strong competitor in the optical networking industry, coming in just behind Huawei. The acquisition not only broadens Nokia’s market presence amid decreasing 5G sales but also paves the way for technological synergies and potential cost reductions.

Q&A Section

Why is Nokia purchasing Infinera?

Nokia seeks to leverage the increasing investments in data centers spurred by AI, expand its market presence despite falling 5G sales, and solidify its standing in the optical networking sector.

Q: What advantages will this acquisition bring to Nokia?

The acquisition is anticipated to position Nokia as the second largest provider in the optical networking sector, enhance its presence in data centers, and result in substantial cost savings of €200 million by the following year.

Q: What are the financial details of the agreement?

Nokia plans to pay 70 percent of the AU$3.6 billion acquisition price in cash, while the remaining 30 percent will be paid in stock. The transaction is expected to be finalized next year, with anticipated cost savings of €200 million.

What effect will this have on Nokia’s stock?

Nokia shares increased by four percent after the announcement, signaling shareholder confidence in the potential advantages of the deal.

Q: In what ways does Infinera enhance Nokia’s current operations?

Infinera holds a significant position in intra data center communications. This complements Nokia’s broader market presence in Europe and Asia, rendering the transaction mutually beneficial.

Are any layoffs anticipated as a result of the acquisition?

It is premature to discuss possible layoffs since the main emphasis right now is on realizing synergies and cost reductions from the acquisition.

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Meta is considering blocking news content on Facebook for users in Australia.


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Meta May Block News Content for Australian Users

Meta May Restrict News Content for Australian Users

Quick Read

  • Meta might prevent access to news content in Australia if mandated to pay licensing fees.
  • In 2023, the company implemented a comparable measure in Canada.
  • Meta has current agreements with Australian media, however, it will not extend them past 2024.
  • Australia’s assistant treasurer is contemplating the implementation of the law.
  • Significant Australian television networks are reducing their workforce as a result of revenue declines linked to the expiration of agreements with Meta.
  • Meta argues that it adheres to other laws and claims it would follow media laws in a different manner.
Meta says it may block news from Facebook in Australia

Background

Meta, the owner of Facebook, is contemplating the removal of news content from its Australian platform if the government mandates licensing fees. This information was disclosed by Mia Garlick, Meta’s regional policy director, at a parliamentary session.

Political and Regulatory Environment

The possible action arises from an untested law enacted in 2021, which gives the Australian government the authority to impose fees on US tech companies for linking to domestic media content. Garlick noted that Meta is awaiting Canberra’s decision on whether this law will be put into effect.

Comparisons to Canada

This strategy reflects Meta’s response in Canada in 2023 when a comparable law was enacted. The technology corporation adopted a stringent position by restricting news sharing to evade the licensing fees.

Effect on Media in Australia

Although Meta had earlier established agreements with Australian media organizations such as News Corp and the ABC, these contracts will conclude by the end of 2024, and Meta does not plan on extending them. As a result, Australia’s two major free-to-air TV broadcasters, Nine Entertainment and Seven West Media, have declared job reductions owing to projected revenue declines.

Official Statements

Australia’s assistant treasurer is still consulting on whether to implement the law. He suggested that Meta seems to only follow laws that are in its favor. In reaction, Garlick mentioned that restricting news content would also be a way of complying with the law, though it would differ from adherence to other rules such as tax and privacy laws.

Misinformation and Scams

Garlick stood up for Meta’s methods in handling complaints related to harmful misinformation or scams. However, she pointed out that all content moderation centers are based outside of Australia. This issue gained significance in light of the ongoing lawsuit by Australian mining billionaire Andrew Forrest, who is suing Meta for displaying cryptocurrency scam ads that used his image.

Advertising Ethics

At the hearing, Greens Senator Sarah Hanson-Young challenged Meta’s classification as an advertising company, given that some advertisements spread misinformation. Garlick replied that Meta uses policies and tools designed to prevent misleading ads.

Summary

Meta is considering the possibility of restricting news content on Facebook in Australia if required to pay licensing fees mandated by a 2021 law. This mirrors a strategy previously employed in Canada in 2023. The ultimate decision lies with Australia’s assistant treasurer, who is currently gathering recommendations on the issue. In the interim, leading Australian television networks are experiencing financial strain due to the impending expiration of their existing agreements with Meta.

Frequently Asked Questions

Q: What reasons is Meta considering for potentially blocking news content on Facebook in Australia?

Meta might prohibit news content if the Australian government implements a law mandating tech companies to pay licensing fees for linking to domestic media content.

Has Meta implemented similar measures in other countries?

A: Yes, Meta adopted a similar strategy in Canada in 2023 when confronted with analogous legislation.

What effect might this have on Australian media organizations?

Significant broadcasters, including Nine Entertainment and Seven West Media, have already disclosed layoffs in anticipation of revenue declines following the expiration of agreements with Meta.

What responsibility does Australia’s assistant treasurer hold in this context?

The assistant treasurer will determine whether to implement the 2021 legislation mandating Meta to pay licensing fees for news material.

Q: What measures does Meta take to address grievances related to false information and fraudulent activities?

Although Meta has measures to tackle these problems, all its content moderation centers are situated outside of Australia.

Q: Which ethical issues have been highlighted concerning Meta’s advertising methods?

Critics, such as Greens Senator Sarah Hanson-Young, have raised concerns about how Meta can be regarded as an advertising company when certain ads disseminate false information.

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UE Boom Durable Outdoor Speakers Receive USB-C Update and Environmentally Conscious Redesign


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UE Boom’s Rugged Outdoor Speakers Now Feature USB-C and an Eco-Friendly Design Overhaul

UE Boom Rugged Outdoor Speakers Get USB-C Upgrade and Eco-Friendly Makeover

Quick Read

  • UE Boom speakers are now equipped with USB-C ports to facilitate faster and more efficient charging.
  • The newest models incorporate environmentally friendly materials.
  • The UE BOOM app has a Megaphone feature that enables users to project their voice using the speaker.
  • Possible misuse of the Megaphone feature in public areas.

USB-C Upgrade

Ultimate Ears (UE) has enhanced its well-liked Boom outdoor speakers by equipping them with USB-C ports, improving the charging experience. This contemporary connector takes the place of the outdated Micro-USB, offering quicker charging times and increased convenience for users. The USB-C connector is recognized for its reversible design, simplifying the process of plugging it in, even in dim lighting.

Eco-Friendly Makeover

To minimize environmental impact, UE has used eco-friendly materials in the design of its latest Boom speakers. These materials consist of recycled plastics and sustainable fabrics, reflecting global trends in eco-friendly technology products. This strategy aims to attract environmentally aware consumers.

New Megaphone Feature

The new Megaphone feature in the UE BOOM app converts compatible speakers into voice amplifiers. By tapping a button in the app and speaking into their phone, users can project their voice through the speaker. While perfect for gatherings and outdoor events, this feature may also be misused in public areas, potentially causing disturbances.

Availability and Compatibility

The latest features are accessible on all speakers that are compatible with the UE BOOM app. This pertains to both current models via a software upgrade and newly launched speakers that have these features already installed.

Summary

Ultimate Ears has substantially upgraded their Boom series of durable outdoor speakers by integrating USB-C charging ports and utilizing sustainable materials. Furthermore, the addition of the Megaphone feature through the UE BOOM app offers a distinct method to amplify your voice, despite possible drawbacks in public environments.

Q&A Section

What is the primary benefit of transitioning to USB-C for UE Boom speakers?

The main benefit is quicker and more efficient charging, coupled with the ease of a reversible plug.

What sustainable materials are incorporated in the latest UE Boom speakers?

The latest models include recycled plastics and eco-friendly fabrics.

Q: Can you explain how the Megaphone feature functions?

Users have the option to enable the Megaphone feature by tapping a button within the UE BOOM app and speaking into their phone, after which their voice is broadcasted through the speaker.

Q: Are there any issues associated with the Megaphone feature?

A: Yes, there is a possibility of improper use in public areas, which might cause disruptions.

Q: Can the Megaphone feature be used on all UE Boom speakers?

The feature is accessible on all speakers compatible with the UE BOOM app, available via a software update for existing models and pre-installed on new ones.

Q: Is the USB-C upgrade available for previous versions of UE Boom speakers?

A: No, older models won’t get a hardware upgrade to USB-C, but they can still take advantage of software updates such as the Megaphone feature.

Question: In what ways does the shift towards sustainable materials correspond with contemporary trends?

The adoption of recycled and sustainable materials is in line with global trends favoring environmental sustainability and attracts eco-conscious consumers.

To stay informed about the latest tech products and innovations, check out TechBest.

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Hackers Infiltrate Microsoft: Customer Emails Exposed


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Microsoft Security Incident: User Emails Exposed

Quick Read

  • Russian hackers breached Microsoft’s systems and gained access to customer emails.
  • Microsoft revealed that the breach took place approximately six months ago.
  • The breach has resulted in heightened regulatory examination of Microsoft’s security measures.
  • A purported Chinese hacking group had earlier broken into Microsoft, aiming at emails from the US government.
  • Microsoft is actively informing impacted customers and distributing compromised emails.
  • The company is revamping its security procedures in response to the breaches.
Microsoft informs customers that hackers spied on emails

Summary of the Security Violation

Earlier this year, Russian hackers who breached Microsoft’s systems not only monitored employee inboxes but also exfiltrated emails from customers. This incident, revealed roughly six months after it first took place, has subjected Microsoft to heightened regulatory inspection.

Regulatory Scrutiny

The extensive nature of the breach has led regulators to worry about the safety of Microsoft’s software and systems in relation to foreign threats. This event comes after a different breach attributed to a purported Chinese hacking group last year, which resulted in the compromise of thousands of US government emails.

Information About the Breach

The Russian authorities have yet to address the hacking accusations, but Microsoft has reported that the hackers aimed at cybersecurity researchers examining the group’s actions. Microsoft has been alerting clients whose emails were breached by the Midnight Blizzard threat actor.

Customer Notifications

Microsoft is still providing updates on compromised emails to the affected customers. While it hasn’t revealed the total number of impacted customers or the amount of stolen emails, the company remains dedicated to maintaining transparency as the investigation goes on.

Ongoing Security Concerns

In January, Microsoft disclosed that Midnight Blizzard had infiltrated a minor portion of its corporate email accounts. Despite ongoing efforts to fortify its systems, the hackers persisted in their intrusion attempts, raising concerns among security experts and customers.

Microsoft’s Response

Due to the ongoing security violations, including the Chinese cyberattack from the previous year, there was a Congressional hearing in which Microsoft President Brad Smith announced that the company is revamping its security protocols to avert future breaches.

Summary

The latest breaches at Microsoft by hackers from Russia and China have revealed major weaknesses in the company’s security framework. As Microsoft undergoes regulatory investigation and strives to improve its security measures, impacted customers are being informed and provided with access to their affected emails. This incident highlights the escalating necessity for strong cybersecurity practices as the world becomes more digital.

Can you explain the details of the incident involving the Microsoft security breach?

Russian hackers breached Microsoft’s systems, gaining access to employee and customer emails. The incident was revealed approximately six months after it took place.

How many customers were impacted by the breach?

Microsoft has yet to reveal the specific number of customers affected or the amount of emails stolen, but they are in the process of informing those affected.

Q: Can you explain what Midnight Blizzard is?

The Russian hacking group known as Midnight Blizzard is behind the breach of Microsoft’s systems, leading to the compromise of customer emails.

Q: Has Microsoft responded to the breach in any way?

A: Yes, Microsoft is in the process of revamping its security procedures and has been informing impacted customers about the breached emails.

Q: What additional data breaches has Microsoft encountered lately?

Furthermore, an alleged Chinese hacking group infiltrated Microsoft last year, compromising thousands of US government emails, in addition to the Russian cyberattack.

Q: What effect has this breach had on Microsoft’s reputation?

The breach has subjected Microsoft to heightened regulatory examination and sparked concerns among its security peers and customers regarding the susceptibility of its systems.

OPPO Australia Introduces Reno12 Smartphones and Luxurious Watch X


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OPPO Australia is introducing its new Reno12 Series mid-range smartphones and Watch X with an attractive launch promotion from June 27 to July 25, 2024.

  • Orders for the Reno12 Pro come with a complimentary OPPO Watch X (valued at $699).
  • Purchasing a Reno12 entitles you to a complimentary OPPO Pad Neo worth $449.

OPPO Australia Introduces Reno12 Smartphones and Luxurious Watch X - techAU

Naturally, AI is highlighted as the trending term for 2024. OPPO stated that these gadgets signify their dedication to integrating AI functionality into mid-range smartphones and broadening their product ecosystem in Australia. The firm mentioned that AI characteristics might differ according to local regulations and necessitate an internet connection.

Quick Read

  • Pre-orders for the Reno12 Pro include a complimentary OPPO Watch X, which is valued at $699.
  • Pre-orders for the Reno12 come with a complimentary OPPO Pad Neo worth $449.
  • The Reno12 Series features a 6.7-inch OLED screen with a 120Hz refresh rate.
  • Both models are equipped with the MediaTek Dimensity 7300-Energy processor.
  • AI functionalities encompass AI Eraser and AI Studio.
  • The Watch X offers a battery life of up to 100 hours in Smart Mode and is certified with MIL-STD-810H standards.

Reno12 Series Specifications

The latest Reno12 Series is available in two different models:

  • Models: Reno12 priced at $799 and Reno12 Pro priced at $999
  • Screen: 6.7-inch OLED, 120Hz refresh rate, 1.07 billion colors
  • Processor: MediaTek Dimensity 7300-Energy, 4nm
  • Battery: 5,000mAh with 80W SUPERVOOC rapid charging
  • Camera: The primary camera features a Sony LYT-600 sensor; the Reno12 Pro includes an additional 50MP telephoto camera and a 50MP front-facing camera for selfies.
  • Design: “Wavy Water Pattern” on the back panel
  • Colors: Reno12 – Astro Silver, Black Brown; Reno12 Pro – Nebula Silver, Nebula Black

AI Features

Artificial intelligence (AI) is a significant emphasis for OPPO in the Reno12 Series. The AI functionalities encompass:

  • AI Eraser: Eliminates undesired elements from images.
  • AI Studio: Generates digital avatars and artistic representations
  • Enhancements for group photos: Eye-opening and facial detail improvement

OPPO Watch X Specifications

The OPPO Watch X provides premium features:

  • Price: $699
  • Operating System: Wear OS version 4
  • Battery: Lasts up to 100 hours in Smart Mode and up to 12 days in Power Saver Mode.
  • Charging: VOOC Flash Charge for Watch (Full charge in 60 minutes)
  • GPS: Dual-frequency
  • Durability: Certified with MIL-STD-810H, IP68 for dust resistance, and 5ATM for water resistance
  • Processor: Dual-engine design (Snapdragon W5 Gen 1 and BES2700 MCU)

The ATO to Obtain Daily Medicare Information for Improved Levy Exemption Monitoring


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The ATO to Obtain Daily Medicare Information for Improved Levy Exemption Monitoring

Quick Read

  • The ATO will transition from receiving data biannually to daily data ingestion from Services Australia beginning next month.
  • The goal of the initiative is to speed up the processing of Medicare levy exemption claims.
  • This modification is a component of the “specified benefits and entitlements data-matching initiative” that was first introduced in 2016-17.
  • During the 2021-22 period, data-matching verified 99% of Medicare Exemption Statements (MES).
  • The ATO expects to handle approximately 180,000 MES checks each year.
  • Ingesting data on a daily basis will tackle inefficiencies arising from exemption claims made at various times during the financial year.

Transitioning to Daily Data Ingestion

Starting next month, the Australian Taxation Office (ATO) will change from receiving data from Services Australia twice a year to a daily basis. This move is intended to speed up the processing of returns involving claims for Medicare levy and surcharge exemptions. The data is vital for the ATO’s discrepancy detection models, which analysts use to confirm the validity of exemption claims.

Qualifications and Requests for Exemptions

Individuals who were not eligible for Medicare for the entire financial year may request an exemption from the Medicare levy, as stated on the Services Australia website. This exemption applies to certain citizens, permanent residents, New Zealanders, and specific visa holders, particularly those who have not applied for permanent residency or are not covered by Medicare under their country’s reciprocal healthcare agreement.

Benefits of Collecting Data Daily

An ATO representative informed TechBest that gathering data daily would enhance client services by allowing more prompt processing of Medicare levy exemption claims. The ATO originally introduced the “specified benefits and entitlements data-matching program” in the 2016-17 financial year. As an example, during the 2021-22 period, 133,151 individuals had an MES, with 99% being verified through data-matching.

Expected Growth in Data Volume

The ATO anticipates a significant increase in the number of checks to be conducted—approximately 180,000 each year—highlighting the growing importance of daily access to MES data. The projected data population has increased due to the rise in temporary residents and their awareness of their eligibility for an MES.

Enhancing Data Precision and Processing Efficiency

Modifying the discrepancy detection models to receive daily MES data will also address inefficiencies arising from exemption claims made at varying times during the financial year. For instance, a claim for the 2022-23 financial year can be submitted within the 2023-24 and 2024-25 financial years. The ATO has revised its collection process to enhance the timeliness of information for validation, consequently reducing the need to reach out to taxpayers.

Additional Data-Matching Initiatives by the ATO

The Australian Taxation Office (ATO) website identifies 26 active data-matching programs with different purposes, data ingestion intervals, data retention durations, data sources, and timeframes for the external records. For example, a recently renewed initiative focuses on landlords who fail to declare or underreport rental income and operates on a biannual basis. The majority of the ATO’s discrepancy detection systems involve data-sharing agreements with other government agencies, but some also include private sector collaborators such as Tyro Payments, Westpac, and the Commonwealth Bank of Australia (CBA).

Summary

The Australian Taxation Office’s initiative to transition to daily data collection from Services Australia intends to greatly improve the accuracy and efficiency of processing Medicare levy exemption claims. This adjustment is part of a larger strategy that includes various data-matching programs aimed at ensuring compliance and simplifying tax-related procedures.

Q&A

Why is the ATO transitioning to daily data ingestion?

The ATO seeks to enhance both the speed and precision of processing Medicare levy exemption claims by accessing more current information.

Who is eligible to request an exemption from the Medicare levy?

Individuals who are not eligible for Medicare for the entire financial year may include certain citizens, permanent residents, New Zealanders, and holders of specific visas.

How successful was the former twice-yearly system?

In the 2021-22 period, 99% of Medicare Exemption Statements (MES) were confirmed through biannual data-matching. Nonetheless, the anticipated implementation of daily data collection could improve efficiency even more.

Q: What is the expected annual number of MES checks that the ATO plans to process?

The ATO expects to handle approximately 180,000 MES checks annually.

What other data-matching programs are operated by the ATO?

The ATO runs 26 active data-matching programs that involve diverse use cases, ingestion frequencies, and third-party data providers. These programs target landlords who underreport their rental income and include collaborations with financial institutions to match credit and debit card data.

This article, styled like a magazine piece, offers a comprehensive examination of the Australian Taxation Office’s (ATO) new effort to shift from biannual to daily data intake from Services Australia. It features a Quick Read segment that highlights the main points for readers and adheres to search engine optimisation best practices, including suitable headings and well-organized content.

Services Australia Announces New Access to Veterans’ Services via myGov App


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Veteran Services Now Available on the myGov App, Announces Services Australia

Services Australia has recently enhanced the myGov app to include veteran services, thanks to a substantial funding increase in the federal budget. This addition aims to provide veterans with a more streamlined and efficient way to access crucial services.

Improved Digital Access for Veterans

In collaboration with the Department of Veterans’ Affairs (DVA), around 300,000 former military personnel can now access their veteran cards digitally via myGov’s digital wallet. These cards enable access to funded treatments for medical and mental health conditions, injuries, and other support services.

Comprehensive Service Management

The integration includes more than just digital wallets. DVA’s MyService platform, enabling veterans to apply for and manage pensions as well as submit health claims, is now accessible through myGov. This consolidated platform ensures veterans can manage all their service needs in one place.

Simplified Digital Wallet

Veteran cards—both white and gold—will be displayed alongside other essential services such as Medicare, Centrelink, and international COVID-19 vaccination certificates within the myGov app. This integrated approach simplifies the access and management of various government services.

Official Statements and Funding Details

During a recent doorstop interview, Minister for Veteran Affairs Matt Keogh described the integration as a “significant change” and noted that 250,000 veteran cardholders have already linked MyService to myGov.

The recent federal budget has allocated $580 million over four years for maintaining and developing myGov, which translates to about $145 million annually. This funding aims to provide ongoing stability and development for a key component of national service delivery infrastructure.

National Digital ID Initiative

Additionally, $288.1 million has been allocated for the rollout of a national digital ID. Minister for Government Services Bill Shorten highlighted the progress made recently but did not provide a specific timeline for when digital IDs would be integrated into myGov.

Summary

The recent updates to the myGov app mark a major advancement in providing streamlined digital services for veterans. The integration of veteran services into the app, supported by substantial federal funding, aims to simplify access to vital healthcare and pension management for former military personnel. Future developments may include the addition of a national digital ID, further increasing the app’s utility.

Q&A Session

1. What is the purpose of integrating veteran services into myGov?

The integration aims to provide veterans with easier and more efficient access to essential services such as healthcare, pension management, and support for injuries and mental health conditions.

2. How many veterans will benefit from this integration?

Approximately 300,000 former military personnel stand to benefit from this integration.

3. What services are available through the new integration?

Veterans can access their veteran cards digitally through myGov’s digital wallet and use DVA’s MyService platform to apply for and manage pensions and submit health claims.

4. How does this integration simplify service access for veterans?

By consolidating multiple services into a single platform, veterans can manage their healthcare and pension needs more efficiently without needing to navigate multiple websites or applications.

5. What other services are available through the myGov app?

Besides veteran services, myGov also provides access to Medicare, Centrelink, and international COVID-19 vaccination certificates.

6. What is the significance of the $580 million funding?

This funding ensures ongoing development and maintenance of the myGov platform, ensuring it remains a stable and essential element of national service delivery infrastructure.

7. What is the national digital ID initiative?

The national digital ID initiative aims to create a unified digital identity system that simplifies access to various government services. A funding of $288.1 million has been allocated for this rollout.

8. When will the national digital ID be integrated into myGov?

While significant progress has been made, there is currently no specific timeline for when the national digital ID will be integrated into myGov.

For more information on these updates and other tech news, visit [TechBest](https://techbest.com.au).

AFL and Okta Collaborate to Transform Digital Security and Identity Management


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AFL and Okta Collaborate to Transform Digital Security and Identity Management

The Australian Football League (AFL) has made considerable headway in protecting its digital identities and sensitive data. Partnering with Okta, the AFL has boosted both its security and operational effectiveness, serving as a model for other organizations in the digital realm.

Addressing Complex Security Issues

Rob Pickering, the AFL’s CTO, and Phil Goldie, Okta ANZ’s Vice-President and Managing Director, shared insights into this transformative journey during a recent podcast. Pickering discussed the intricate security issues the AFL encountered prior to adopting Okta’s solutions.

“We encounter the same challenges as many organizations, with swiftly changing threats and numerous business applications that need securing,” remarked Pickering. As the AFL moved towards cloud-based applications and a more dispersed workplace, it became vital to understand who was accessing systems and when.

The transition to using Okta was driven by the need for a seamless employee experience alongside strong security measures. “Our staff need only one portal to log into,” Pickering elaborated. “This simplifies onboarding and ensures all applications are accessible with a single click, improving both security and user experience.”

A Unified Digital Identity for AFL Fans

A crucial AFL initiative is creating a single digital identity for its 11 million fans, aimed at enhancing fan interactions with the AFL’s digital resources.

“We aim for all fans to have a seamless experience when interacting with AFL’s digital assets,” Pickering emphasized. By merging multiple digital identities into a single AFL ID, the organization can provide personalized experiences and gain valuable insights into fan preferences.

“Friction hinders adoption,” added Goldie from Okta. “When implementing additional security layers, it’s essential to maintain a smooth user experience. Cloud-based identity platforms like Okta effectively balance security and usability.”

‘Adaptive MFA’ Ensures Security and Usability

The AFL now benefits from Okta’s multifactor authentication (MFA) and identity governance, which simplify user account management and enhance security. “MFA is arguably the most crucial step in protecting your environment,” Pickering stated. With MFA, even if a username and password are compromised, an additional factor is required for system access.

Adaptive MFA specifically balances security and usability, ensuring users encounter minimal friction while maintaining strong security. “Cloud-based identity platforms add intelligence to MFA, facilitating technology adoption,” said Goldie.

Gaining a Competitive Edge

Goldie also pointed out that beyond adaptive MFA, Okta’s commitment to independence and neutrality provides a competitive edge. “This has been a core principle since our inception and continues to be a central focus going forward,” he stated.

Organizations, including the AFL, appreciate the importance of clear boundaries between applications while maintaining robust security and governance. Okta emphasizes identity isolation as a standalone, neutral platform compatible with various technologies, applications, and devices.

Future Technologies

Looking ahead, both Pickering and Goldie foresee emerging technologies like biometric authentication and behavioral analytics playing pivotal roles in identity management. “Technologies like pass keys and biometrics are gaining traction, offering more secure and user-friendly authentication methods,” Goldie noted.

These advancements are expected to further enhance the security and efficiency of identity management systems, marking significant progress for organizations like the AFL.

For more insights into the AFL’s digital transformation journey, visit [TechBest](https://techbest.com.au).

Summary

The AFL and Okta partnership marks a significant leap in digital security and identity management. Through Okta’s innovative solutions, the AFL has streamlined its operations while implementing robust security measures. This collaboration not only improves the employee experience but also significantly enhances fan engagement by consolidating multiple digital identities into a single AFL ID.

Q&A Session

What are the main benefits of the AFL’s partnership with Okta?

Key benefits include enhanced digital security, streamlined operations, improved employee and fan experiences, and simplified user account management through features like multifactor authentication (MFA).

How does Okta’s multifactor authentication (MFA) enhance security?

MFA requires multiple forms of identification before accessing systems. Even if a username and password are compromised, an additional factor (e.g., a code sent to a mobile device) is needed, adding an extra security layer.

What is ‘adaptive MFA’?

Adaptive MFA adjusts the authentication process dynamically based on factors such as user behavior and location. It ensures minimal user friction while maintaining robust security measures.

Why is it important to have a single digital identity for AFL fans?

A single digital identity simplifies interactions with the AFL’s digital resources, delivering a more personalized and seamless experience. It also enables the AFL to collect valuable insights into fan preferences, enhancing engagement strategies.

What future technologies are expected to impact identity management?

Emerging technologies like biometric authentication and behavioral analytics are expected to play significant roles. These advancements offer more secure and user-friendly authentication methods, further improving the efficiency of identity management systems.

How does Okta maintain its competitive edge?

Okta’s independence and neutrality allow it to provide identity solutions compatible with various technologies, applications, and devices. This approach gives organizations robust security measures while ensuring broad compatibility.

For additional information on digital transformations like this, visit [TechBest](https://techbest.com.au).