Australia Tech News Archives

Google Introduces New Plan to Evade EU Antitrust Fine

Matthew Miller on July 6, 2025

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Google’s Strategic Initiative to Fulfill EU Antitrust Standards

Quick Read

Google has suggested modifications to its search results to tackle EU antitrust issues.
The initiative features a box at the top of the page for vertical search services.
Google is under EU scrutiny for prioritising its services over those of its competitors.
The Digital Markets Act seeks to regulate major tech firms and encourage competition.
The new initiative from Google will be reviewed in an upcoming EU workshop.

Google’s New Initiative to Address EU Issues

Alphabet’s Google has launched a fresh initiative to alter its search results, aiming to ease the increasing scrutiny from EU authorities. This action responds to accusations from competitors that Google preferentially supports its own services, like Google Shopping, Hotels, and Flights.

Google's recent strategy to evade EU antitrust penalties

The Digital Markets Act and Its Impact

The EU’s Digital Markets Act represents a crucial legislative framework aimed at controlling the influence of major tech firms and ensuring equitable competition. Under these stipulations, Google and others are subject to limitations intended to prevent market dominance. The act sets forth a range of rules that tech giants must follow, encouraging consumer choice and competitive equity.

Google’s Vertical Search Service Proposal

In reaction to EU allegations, Google has put forward the idea of a vertical search service (VSS) box displayed at the top of its search results. This functionality would link users to niche search engines, along with additional services like hotels and flights, to provide consumers with more alternatives and create a more level playing field for competitors.

Future Meetings and Industry Feedback

Google’s initiative will be a central topic at the forthcoming EU workshop scheduled for July 7-8 in Brussels. This gathering will involve Google, its industry competitors, and the European Commission to discuss the proposed modifications. The results of these talks could greatly influence Google’s operations within the European market.

Big Tech Under EU Observation

Google is not the only tech giant facing EU antitrust measures; Apple has also been ordered to improve rival interactions with its devices. This reflects a broader EU effort to dismantle monopolistic behaviors and cultivate a fair technological landscape.

Conclusion

Google’s latest initiative aims to tackle EU antitrust challenges by altering how search results are displayed to foster equity and competition. The results of the forthcoming discussions in Brussels will be crucial for Google’s future in Europe, echoing wider regulatory trends impacting the tech sector.

Q: What is the primary objective of Google’s new initiative?

A: The main goal is to address EU antitrust issues by adjusting search results to guarantee fair competition.

Q: What is the Digital Markets Act?

A: It is an EU legislative framework aimed at regulating major tech firms, fostering competition and consumer choice.

Q: What feature has Google proposed to introduce in its search results?

A: Google has suggested a vertical search service (VSS) box at the top of its search results to provide links to specialized search engines and additional services.

Q: When will Google’s initiative be discussed?

A: The initiative will be under discussion at a workshop in Brussels on July 7-8.

Q: How does the EU perceive the power of major tech firms?

A: The EU aims to limit the power of major tech companies to ensure fair competition and more options for consumers.

Q: Has any other technology corporation been impacted by similar EU rules?

A: Yes, Apple has also been directed to enhance competitor interactions with its devices as part of EU regulations.

Vector Returns: Exclusive Hands-on Experience with the New OSKR Robot Companion

Matthew Miller on July 5, 2025

Vector Returns: An In-Depth Look at the OSKR Robot Companion

Brief Overview

Vector robot returns with OSKR, featuring open-source functionalities.
Enhanced specifications encompass a Qualcomm 200 Platform processor and a 2MP HD camera.
New subscription model enhances capabilities such as voice commands.
OSKR facilitates personalization and richer user engagement.
Better battery longevity increases interaction time by 30%.

Familiar Look, Advanced Technology

The OSKR Vector keeps its signature design, showcasing its compact structure and animated digital eyes. Internally, it has undergone modifications to overcome past drawbacks.

Specifications

The Vector comes with a Qualcomm 200 Platform processor, a 2MP HD camera featuring a 120-degree ultra-wide view, a beamforming quad-microphone array, an infrared laser scanner, a 6-axis IMU, a high-resolution colour IPS display, and WiFi support. It also boasts a more efficient battery, providing 30% additional runtime.

Vector OSKR robot with upgraded functionalities and open-source features.

Initial Setup

Starting with Vector requires a mobile application. While the initial connection was challenging, subsequent interactions were seamless. Vector independently maps its surroundings, revealing its character through lively eyes and movements.

The Subscription Essential

To unlock Vector’s full capabilities, a Vector AI Subscription is required. This provides access to voice commands and supplementary features. The subscription is priced at $16.99 monthly, with a complimentary one-year subscription included upon purchasing the OSKR.

Vector AI Subscription

The subscription grants access to voice commands, enabling users to set timers, check the forecast, and much more. Customization through the OSKR enhances user experience, allowing adjustments to Vector’s animations and behaviors.

Vector OSKR robot displaying its customization and interactive features.

Vector OSKR robot navigating the workspace with upgraded functionalities.

Conclusion

The latest OSKR Vector keeps the allure of its predecessor while introducing notable technological advancements. With upgraded components and open-source possibilities, it presents an exciting opportunity for technology aficionados. Though minor setup issues and subscription considerations exist, Vector’s engaging interactions render it a charming addition to any environment.

Questions & Answers

Q: What are the key upgrades in the new Vector OSKR?

A: The OSKR Vector features a Qualcomm 200 Platform processor, a 2MP HD camera, a 30% increase in battery life, and open-source capabilities for personalization.

Q: Is a subscription required for full features?

A: Yes, the Vector AI Subscription is essential for utilizing voice commands and other interactive functions. A year of subscription is included with the OSKR model.

Q: How does the open-source feature benefit users?

A: The Open Source Kit for Robots (OSKR) empowers users to tailor Vector’s animations and behaviors, resulting in a more individualized experience.

Q: Are there any difficulties in setting up the Vector OSKR?

A: Some users might face initial connectivity hurdles with the mobile app, but once the connection is established, the process becomes smoother.

Q: Where can I buy the new Vector OSKR?

A: More details and purchasing options can be found at anki.bot/products/vector-robot.

Microsoft to Cut 4% of Workforce as AI Funding Surges

wpengine on July 5, 2025

Microsoft Job Cuts During AI Growth

Brief Overview

Microsoft to eliminate nearly 4% of its workforce, translating to around 9,000 positions.
Significant layoffs in sales and gaming sectors.
US$80 billion committed for AI infrastructure in fiscal year 2025.
AI spending pressures financial margins and cloud operations.
Comparable job losses occurring at tech leaders like Meta, Google, and Amazon.
Economic challenges prompt companies to optimize processes.

Microsoft to reduce approximately four percent of jobs amid significant AI investments

Microsoft’s Job Reduction Plan

Microsoft has announced it will lay off almost 4 percent of its workforce as the technology powerhouse seeks to manage expenses amidst considerable investments in artificial intelligence infrastructure. The firm, which had approximately 228,000 employees globally as of June 2024, is implementing these reductions to refine operations, especially in sales and its gaming sector.

Financial Consequences of AI Spending

The corporation has earmarked US$80 billion (A$122 billion) for capital expenditures in fiscal year 2025 to boost its AI capabilities. This major spending, however, has exerted pressure on Microsoft’s financial margins, particularly impacting its cloud services which are anticipated to experience smaller margins in the June quarter compared to the prior year.

Organisational Reorganization

To increase operational efficiency, Microsoft intends to streamline its organizational structure by reducing the number of managerial positions and refining its products, processes, and roles. These strategic initiatives are designed to enhance the company’s agility and competitiveness within the fast-changing technology landscape.

Job Cuts in the Gaming Division

Microsoft’s gaming division, which includes its King unit located in Barcelona known for developing the Candy Crush video game, is also experiencing layoffs, with around 10 percent of its employees facing job loss. While the gaming sector is being affected, it does not represent the majority of the workforce reductions.

Widespread Layoffs in the Tech Industry

Microsoft is part of a broader trend; other technology giants such as Meta, Alphabet’s Google, and Amazon have similarly declared job reductions as they respond to economic uncertainties and escalating operational expenses. These layoffs signal a wider industry trend towards optimizing operations and effectively managing financial stresses.

Conclusion

Microsoft’s move to reduce nearly 4% of its workforce is a strategic effort to control escalating costs linked to significant AI investments and economic uncertainties. The company’s focus on refining operations aims to preserve its competitive advantage while facing financial hurdles.

Q&A

Q: What number of employees will Microsoft lay off?

A: Microsoft plans to lay off nearly 4% of its workforce, amounting to approximately 9,000 employees.

Q: What is the main rationale behind these layoffs?

A: The layoffs are chiefly motivated by Microsoft’s necessity to manage expenses amid significant investments in artificial intelligence infrastructure.

Q: Which Microsoft divisions are predominantly affected by the layoffs?

A: The sales and gaming divisions, including the King unit known for Candy Crush, are significantly impacted.

Q: How much is Microsoft investing in AI?

A: Microsoft has committed US$80 billion (A$122 billion) for its AI infrastructure for fiscal year 2025.

Q: Are other tech firms also reducing their workforce?

A: Yes, other key players in technology such as Meta, Google, and Amazon have also reported job cuts in light of economic challenges and climbing costs.

Q: What approach is Microsoft taking to enhance efficiency?

A: Microsoft’s strategy includes minimizing organizational layers, reducing managerial roles, and refining products, processes, and duties.

Microsoft Exchange 2016 and 2019 Retirement: Approaches for Privacy-Centric Organizations to Secure Email Systems for the Future

Nicholas Webb on July 5, 2025

End of Microsoft Exchange 2016 and 2019: Approaches for Privacy-Conscious Organisations to Safeguard Email Infrastructure

Brief Overview

Microsoft Exchange Server 2016 and 2019 will become unsupported in October 2025.
Organisations must decide whether to move to cloud services or implement the new Exchange Server Subscription Edition.
Cloud services provide scalability but raise issues regarding compliance and cost control.
On-premise solutions ensure better data sovereignty and security, vital for regulated industries in Australia.
Contemporary self-hosted platforms can serve as cost-effective replacements for outdated systems.

Microsoft Exchange Phase-Out: A Strategic Decision

As support for Microsoft Exchange Server 2016 and 2019 nears its conclusion in October 2025, organisations are faced with a critical choice. This transition is not merely an update; it necessitates a strategic decision that will influence communication, compliance, and data sovereignty. Companies must determine whether to switch to cloud-centric solutions like Exchange Online or Microsoft 365, or remain on-premises with the new Exchange Server Subscription Edition.

Choosing Between Cloud and On-Premise Solutions

The transition from supported versions of Exchange necessitates prompt decision-making. While cloud services provide flexibility and scalability, they also introduce concerns linked to compliance, cost management, and vendor reliance. SaaS expenses have surged by 27% in the past two years, averaging $7,900 per user each year, presenting sustainability issues for cost-sensitive industries, particularly in Australia, where data sovereignty is essential.

Emphasis on Privacy and Data Sovereignty in Australia

In Australia, the significance of privacy and data sovereignty is heightened, especially with forthcoming reforms to the Privacy Act. Recent breaches in major industries have intensified the focus on digital sovereignty. For public institutions and regulated sectors, exerting control over sensitive data is crucial, prompting many to prefer on-premise solutions.

Advantages of On-Premise Solutions

On-premise solutions empower organisations to have complete oversight of their data and infrastructure, conforming to local and sector-specific compliance requirements such as GDPR and HIPAA. These solutions offer improved data governance, enabling full visibility into data management processes, critical in the face of growing regulatory pressures.

Affordable Self-Hosted Platforms

Modern self-hosted platforms such as Synology MailPlus provide alternatives to outdated email systems. They offer predictable pricing structures and facilitate integration with existing systems, addressing cost issues for IT departments managing large infrastructures.

Conclusion

As Microsoft Exchange 2016 and 2019 arrive at their end-of-support, organisations in Australia face important choices regarding their email systems. Striking a balance between privacy, compliance, and cost considerations, many are exploring on-premise solutions for improved control and security. Whether they choose cloud services or self-hosted platforms, the decision will define the future of business communications.

Q&A

Q: What are the risks of using unsupported versions of Exchange?

A: Continuing with unsupported versions leaves organisations vulnerable to security threats, lack of vendor assistance, and compatibility challenges with other Microsoft products.

Q: What makes on-premise solutions increasingly attractive in Australia?

A: On-premise solutions are appealing due to superior data sovereignty, privacy protections, and adherence to local compliance regulations, which are crucial for regulated industries.

Q: How do cloud solutions measure up against on-premise options in terms of cost?

A: Cloud services provide scalability but may be expensive, with SaaS costs rising significantly. On-premise solutions often offer more reliable costs and control over ownership.

Q: Are there contemporary platforms that serve as cost-effective alternatives to traditional email systems?

A: Yes, platforms like Synology MailPlus offer affordable, self-hosted options with lifetime licensing, ideal for organisations seeking stable and predictable costs.

Approaches for Organisations as Microsoft Exchange 2016 and 2019 Reach End-of-Support

Dyson Launches Airwrap 2x: Twice the Strength and Improved Styling Options

David Leane on July 4, 2025

Dyson unveils the Airwrap Co-anda 2x with improved styling capabilities

Brief Overview

Dyson launches the Airwrap Co-anda 2x, featuring a new Hyperdymium 2 motor.
Provides a 6-in-1 styling device: dry, curl, wave, straighten, smooth, volumise.
Incorporates smart technology for optimal styling.
Available in Ceramic Pink and Jasper Plum starting July 30th for A$999.

Presenting the Dyson Airwrap Co-anda 2x

Dyson’s latest breakthrough, the Airwrap Co-anda 2x, represents a major step forward in the field of hair styling technology. It is equipped with the most powerful hair care motor from the company to date, the Hyperdymium 2, which produces double the air pressure compared to its earlier model.

Unrivaled Power and Accuracy

The Hyperdymium 2 motor rotates at a remarkable 150,000rpm, resulting in quicker drying times and decreased heat damage. This innovation enables users to create longer-lasting curls and straighter styles while ensuring hair health is safeguarded. Dyson’s mastery in motors, fluid dynamics, and materials is evident in this sophisticated tool.

Versatile Styling Functions

The Airwrap 2x serves as an adaptable 6-in-1 tool that can dry, curl, wave, straighten, smooth, and volumise without excessive heat. Its compact and lightweight structure improves user control and user-friendliness during styling sessions.

Advanced Technology for Smarter Styling

The Airwrap 2x features state-of-the-art technology that streamlines the styling process.

Attachment Recognition

Every attachment comes with an RFID chip, enabling the styler to automatically modify settings for temperature and airflow to suit each tool optimally.

Customised Curling

Through the MyDyson app, users can establish a tailored curling routine, modifying heat and airflow for the ideal curl at the touch of a button.

Smart Heat Management

Thermistors monitor air temperature 1,000 times every second to ensure consistent heat levels that avert hair damage.

Reinvented Attachments for Superior Styling

The Airwrap 2x includes a collection of reimagined attachments that cater to diverse styling requirements.

Co-anda2x Curling Barrels

Offered in 30mm and 40mm sizes, these barrels employ potent airflow to form either voluminous or loose curls that can be created in both directions.

Anti-snag Loop Brush 2x

Specially designed loop bristles reduce snagging, ensuring a smoother finish, with enhanced control provided by new hook bristles.

AirSmooth2x Attachment

This device utilises high-velocity air to straighten hair with reduced frizz, featuring arms that release hair automatically.

Fast Dryer 2x

Delivers drying capabilities akin to the Dyson Supersonic hair dryer, rapidly transitioning hair from wet to damp.

Product Availability and Pricing

The Dyson Airwrap Co-anda 2x multi-styler will be released in Ceramic Pink and Jasper Plum on July 30th at a price of A$999. While it’s a premium offering, this is an investment that promises enduring value for professional-level results at home.

Conclusion

Dyson’s Airwrap Co-anda 2x merges innovative technology with versatile styling functions, offering users salon-worthy results while preserving hair health. Featuring an advanced motor, smart capabilities, and newly designed attachments, it establishes a new benchmark in hair styling devices.

Q: What distinguishes the Airwrap Co-anda 2x motor?

A: The Hyperdymium 2 motor provides double the air pressure, rotates at 150,000rpm, and enables quicker drying with minimal heat damage.

Q: In what way does the Airwrap 2x protect hair?

A: It employs intelligent heat management and RFID technology to sustain optimal temperatures, thereby minimizing heat damage risk.

Q: Is the Airwrap 2x effective for all hair types?

A: Yes, it presents versatile styling alternatives that accommodate all hair types, such as curling, waving, and straightening.

Q: What are the updates on the Airwrap 2x attachments?

A: Updated attachments feature Co-anda2x curling barrels, Anti-snag Loop Brush 2x, and AirSmooth2x for enhanced styling capabilities.

Q: When will the Airwrap Co-anda 2x become available?

A: It will be released on July 30th, available in both Ceramic Pink and Jasper Plum.

Q: What is the cost of the Airwrap Co-anda 2x?

A: It is priced at A$999, reflecting its premium features and lasting value.

El Jannah Adopts Salesforce Martech Stack to Accelerate Store Growth

Nicholas Kinports on July 4, 2025

El Jannah Utilizing Salesforce Martech for Growth

Quick Overview

El Jannah is swiftly growing in Australia, opening a new outlet every 12-15 days.
The brand has adopted Salesforce’s martech ecosystem to improve customer engagement.
El Jannah experienced a 180% boost in purchase frequency and a 60% increase in average spending per visit.
The martech tools enable tailored marketing journeys and customer segmentation.
El Jannah brought back a previously phased-out product using insights from customer data.
Salesforce’s Agentforce AI is employed to evaluate the effectiveness of marketing campaigns.

Overview of El Jannah’s Growth Plan

El Jannah capitalizes on Salesforce martech for development

El Jannah is making significant strides in Australia’s fast service restaurant sector, bolstered by an extensive martech ecosystem from Salesforce. This tactical initiative aims to enhance customer interaction and increase revenue as the chain persists in its expansion. Adam Issa, the marketing head, emphasized the firm’s shift from a sparse digital footprint to a refined marketing structure.

Leveraging Salesforce for Customer Interaction

In light of a new store launching every 12 to 15 days, El Jannah has adopted technology to keep up with its rapid expansion. The firm has integrated Salesforce’s martech tools to track interactions, merging point-of-sale systems, mobile applications, loyalty incentives, and online ordering into a cohesive view. This effort facilitates 14 marketing journeys that vary from simple greetings to intricate churn management and lead acquisition methodologies.

Personalization and Segmentation

By establishing RFM (recency, frequency, and monetary) segments, El Jannah can differentiate between individual and corporate clients, customizing messages and offers accordingly. This segmentation has yielded remarkable outcomes, such as a 180% surge in purchase frequency and a 60% increase in average spending per visit.

Reintroducing Phased-Out Products

El Jannah leveraged its martech capabilities to examine customer feedback related to a previously discontinued fried chicken offering. Upon confirming a legitimate demand, the item was effectively reintroduced through a multi-channel marketing tactic. This strategy showcases how data-driven methodologies can synchronize product availability with consumer preferences.

Innovative Usage of Salesforce’s Agentforce AI

The brand has also incorporated Salesforce’s Agentforce AI to assess campaign performance. El Jannah is leading the way in restaurant industry applications of this technology, with the goal of consolidating customer insights from reviews, app usage, and sentiment evaluations. Plans for the future include personalizing web and app interactions via dynamic menus and tailored advertising.

Conclusion

El Jannah is tapping into Salesforce’s martech tools to drive its swift growth across Australia. By prioritizing customer engagement, personalization, and data-informed choices, the company is setting innovative benchmarks in the fast service restaurant market.

Q: What technology is El Jannah utilizing to aid its growth?

A: El Jannah is employing Salesforce’s martech tools to enhance customer engagement and optimize operations across multiple channels.

Q: How frequently is El Jannah launching new outlets?

A: El Jannah is opening a new store approximately every 12 to 15 days.

Q: What influence has the martech tools had on customer expenditure?

A: The introduction of the martech tools has led to a 180% uptick in purchase frequency and a 60% increase in average spending per visit.

Q: How is El Jannah utilizing data to shape its product offerings?

A: By analyzing customer data, El Jannah was able to recognize demand for a previously discontinued item and successfully reintroduce it.

Q: What significance does AI hold in El Jannah’s marketing approach?

A: Salesforce’s Agentforce AI is utilized to evaluate campaign performances and consolidate customer insights from diverse channels.

Q: In what ways is El Jannah customizing customer interactions?

A: El Jannah is focused on personalizing web and app experiences with dynamic dining options, customized promotions, and consistent messaging across channels.

TeamViewer Incorporates AI into IT Assistance Processes with Groundbreaking Intelligence Platform

David Leane on July 3, 2025

Brief Overview

TeamViewer unveils AI-driven functionalities to enhance IT support.
TeamViewer Intelligence boosts task automation and provides immediate insights.
CoPilot, a contextual AI tool, improves remote assistance sessions.
Session Insights & Analytics delivers thorough documentation of support activities.
Assist AR broadens AI offerings for field service personnel and remote workers.
Offered as additional features for TeamViewer Corporate and Tensor licenses.
Yearly subscription in Australia begins at about A$2,455.

Transforming IT Support with TeamViewer Intelligence

AI-Enhanced IT Support with TeamViewer Intelligence

TeamViewer has launched TeamViewer Intelligence, an innovative platform driven by artificial intelligence (AI) meant to improve IT support workflows. This cutting-edge solution seeks to support IT professionals by automating repetitive tasks, providing instantaneous insights, and delivering in-session assistance to hasten problem resolution efforts.

The Impact of AI on Contemporary IT Support

By 2025, the use of large language models (LLMs) for IT support has become quite prevalent. Yet, TeamViewer has advanced this concept by embedding AI directly into its products. This incorporation aims to simplify troubleshooting and speed up solutions, minimizing the manual burden on IT teams and expediting support ticket resolution.

Meet TeamViewer CoPilot

TeamViewer CoPilot, a contextual AI assistant, is integrated directly into remote support sessions. It allows IT agents to engage with it in real-time, access device information, diagnose issues, create workflows, and even automate routine tasks such as launching the Task Manager or gathering system logs.

Improving Processes with Session Insights & Analytics

Session Insights & Analytics offers IT managers an extensive overview of their support operations. This functionality automatically documents and summarizes support sessions, employing smart tags to create a detailed account of how challenges were resolved. This supports team transitions, performance assessments, and knowledge transfer, thus boosting overall operational productivity.

AI-Driven Session Summaries in Assist AR

TeamViewer’s AI features are accessible to field service technicians and deskless personnel through Assist AR. This offering provides AI-generated session summaries that promptly transcribe and encapsulate the key outcomes of remote video support calls, ensuring efficient documentation without interrupting workflow.

Access and Pricing in Australia

TeamViewer Intelligence functionalities are now accessible as add-ons for users with TeamViewer Corporate and Tensor licenses. In Australia, a TeamViewer Corporate annual subscription can be acquired from local vendors, starting at around A$2,455.

Conclusion

TeamViewer Intelligence signifies a crucial step forward in IT support technology. By incorporating AI into its platform, TeamViewer equips IT professionals with tools to automate tasks, gather real-time insights, and improve support processes. With features like CoPilot and Assist AR, the platform delivers a holistic solution to optimize workflows and enhance productivity.

Q: What is TeamViewer Intelligence?

A: TeamViewer Intelligence is an AI-powered platform aimed at improving IT support through task automation, real-time insights, and in-session assistance.

Q: What role does TeamViewer CoPilot play?

A: TeamViewer CoPilot serves as a contextual AI assistant that enriches remote support sessions by enabling real-time interaction, diagnosing issues, and automating standard tasks.

Q: What advantages does Session Insights & Analytics offer IT managers?

A: Session Insights & Analytics delivers an in-depth overview of support operations, automatically documenting and summarizing support sessions to aid team transitions and knowledge sharing.

Q: What is Assist AR, and who can benefit from it?

A: Assist AR brings AI capabilities to field service technicians and deskless workers by providing AI-generated session summaries for remote video support calls, ensuring smooth documentation.

Q: How can Australian customers access TeamViewer Intelligence features?

A: Australian customers can subscribe to TeamViewer Intelligence features as add-ons with a TeamViewer Corporate or Tensor license, available from local vendors starting at around A$2,455 annually.

NBN Co Poised to Revamp and Discontinue Specific Access Technologies

Vanessa May on July 3, 2025

Quick Read

NBN Co intends to streamline access technologies by 2030, cutting down from seven.
Full fibre services anticipated to achieve 70% customer adoption by 2030.
FTTN and FTTC are probable candidates for discontinuation due to obsolescence threats.
Technology budget allocated at $345 million from FY27 to FY29.
Enhancements in service standards planned with a $72 million investment over five years.
Expected 19.2% decrease in personnel expenses through AI and automation investments.

NBN Co’s Technological Evolution

NBN Co is undertaking a major revamp of its technology framework, aiming to consolidate the range of access technologies it provides by 2030. This move arises as the organization confronts equipment obsolescence issues. Presently, NBN Co utilizes seven different access technologies, but with full fibre services projected to become the preferred option for 70% of customers by 2030, a consolidation of these technologies is forthcoming.

FTTN’s Upcoming Discontinuation

The fibre-to-the-node (FTTN) technology is currently witnessing a decline, influenced by an upgrade initiative. Nevertheless, forecasts indicate that over a million FTTN services will remain operational by FY29. NBN Co is anticipated to eliminate both FTTN and fibre-to-the-curb (FTTC) technologies due to heightened obsolescence risks that could escalate expenses.

Financial Allocations and Technological Commitment

NBN Co plans to allocate $345 million for technological investment from FY27 to FY29, concentrating on technology, automation, and AI. The organization also expects operating costs for IT and software to reach $558 million during the same timeframe. Efforts will be directed at simplifying engagements with internet providers by standardizing customer and network procedures while adopting a cohesive customer information view.

Effects on Workforce and Expenses

Through investments in data, AI, and automation, NBN Co aims to reduce staffing expenses by 19.2%, focusing on both field and corporate positions. This strategy aligns with the company’s vision to enhance operations and reduce expenses over the upcoming years.

Improving Service Quality

In an effort to elevate its service quality, NBN Co intends to invest $72 million over five years in new or enhanced benchmark standards. While specifics are still limited, the emphasis is on refining every aspect of the customer experience. However, major transformations will depend on further network upgrades to fibre, which presents enhanced reliability compared to older technologies.

NBN Co's initiative to consolidate access technologies

Conclusion

NBN Co’s transformational path seeks to simplify and advance its technological infrastructure by diminishing the number of access technologies. With an emphasis on full fibre services, the organization is preparing to phase out outdated technologies like FTTN and FTTC, paving the way for more efficient and cost-effective operations. Significant investments in technology, AI, and workforce optimization are poised to reshape NBN Co’s service delivery by 2030.

Q: Why is NBN Co decreasing the number of access technologies?

A: NBN Co’s goal is to streamline its network infrastructure, lower costs, and reduce risks associated with equipment obsolescence.

Q: Which technologies are likely to be discontinued?

A: Fibre-to-the-node (FTTN) and fibre-to-the-curb (FTTC) are the main candidates for discontinuation due to their elevated obsolescence risks.

Q: What impact will the changes have on customers?

A: Customers can look forward to enhanced service standards and improved reliability as NBN Co transitions to more contemporary fibre-based technologies.

Q: What benefits are expected from AI and automation investments?

A: Investments in AI and automation are projected to cut staff costs by 19.2% and refine operational processes.

Q: What is the timetable for these modifications?

A: NBN Co aims to execute these changes by 2030, with significant advancements anticipated over the upcoming years.

Q: How much is NBN Co dedicating to service standards?

A: NBN Co plans to allocate $72 million over five years to improve service standards throughout the customer journey.

Aussies Can Now Easily Purchase Crypto on Coinbase Using PayPal

Matthew Miller on July 3, 2025

Quick Overview

Australians can now purchase crypto on Coinbase using PayPal.
This integration streamlines the buying process, eliminating the need to enter bank details.
More than 5 million Australians are currently cryptocurrency owners.
PayPal offers a well-known and secure payment option.
It’s simple and quick to connect PayPal to your Coinbase account.

Enhanced Crypto Purchases for Australians

Coinbase has added PayPal as a new payment option for Australians, making cryptocurrency purchases more accessible. This integration responds to the need for easier entry into the crypto space and marks a significant stride toward enhancing digital asset accessibility.

A Reliable Payment Method

Integrating PayPal provides a reliable and commonly accepted payment system. Australians who regularly use PayPal for online purchases can now utilize this familiarity to acquire cryptocurrencies like Bitcoin and Ethereum on Coinbase.

Recognizable Process

With PayPal’s established role in Australia, users enjoy a smooth and recognizable payment experience, appealing to both new and experienced crypto investors.

Swift and Convenient

Linking your PayPal account with Coinbase facilitates rapid transactions. Once linked, subsequent purchases can be completed in just a few clicks, positioning it as one of the quickest available methods.

Reliable Security

Both Coinbase and PayPal are recognized for their robust security practices. By using PayPal, customers can purchase crypto without disclosing sensitive banking details, thus improving transaction security.

Steps to Connect PayPal to Your Coinbase Account

Access the ‘Settings’ section in your Coinbase account and click on ‘Add a payment method’.
Select PayPal and log into your PayPal account when prompted.
Verify that your account details are consistent across both platforms for successful linking.
After linking, choose PayPal as your payment method for upcoming crypto purchases.

Support from Industry Leaders

“At PayPal, we’re committed to making digital commerce straightforward, secure, and seamless. As Australia’s most trusted online payment solution, we enable consumers to transact with confidence. Our alliance with Coinbase – a frontrunner in promoting crypto adoption in Australia – reflects our shared dedication to innovation and enhancing financial options. Together, we’re offering Australians a reliable and effortless payment experience to engage with the crypto economy.”Simon Banks, Managing Director, PayPal Australia

Transparency in Fee Structure

While Coinbase has not specified the exact fees associated with PayPal transactions, users will view all charges on the trade preview screen prior to confirming a purchase. Historically, card payments tend to incur higher fees compared to bank transfers.

Final Thoughts

This recent integration signifies a major leap for Australian crypto enthusiasts, improving the security and ease of entering the digital asset market. As traditional finance continues to merge with cryptocurrency, such collaborations are essential for expanding mainstream acceptance.

Discover more on Coinbase’s website

Overview

Coinbase’s partnership with PayPal presents Australians with a more straightforward, secure way to acquire cryptocurrencies. By tapping into the familiarity and reliability of PayPal, this initiative is expected to foster greater adoption of digital currencies in Australia.

Q: What does the PayPal partnership mean for Australian users?

A: It streamlines the crypto buying process by enabling payments through a secure and familiar platform.

Q: How do I connect my PayPal account to Coinbase?

A: Go to ‘Settings’ in Coinbase, choose ‘Add a payment method’, select PayPal, and log into your PayPal account.

Q: Are there any security issues with using PayPal on Coinbase?

A: Both PayPal and Coinbase are recognized for their strong security protocols, providing an additional layer of safety for transactions.

Q: Will using PayPal result in higher fees than other payment methods?

A: Fees are shown on the trade preview screen, and historically, card payments may carry higher charges than bank transfers.

Qantas Struck by Significant Data Violation After Cyber Assault

Vanessa May on July 2, 2025

Qantas Encounters Data Breach Following Cyber Attack

Brief Overview

Qantas suffers a major data breach affecting 6 million customer records.
Compromised data includes names, email addresses, phone numbers, birth dates, and frequent flyer IDs.
No financial data or passwords were compromised.
Incident reported to the Australian Cyber Security Centre and Australian Federal Police.
Qantas provides assistance through a specialized hotline and website.

Grasping the Qantas Data Breach

Recently, Qantas, the national airline of Australia, faced a cyber attack that led to a significant data breach. This event has endangered the personal details of millions of customers, raising alarms about data safety and privacy.

Overview of the Breach

The breach was linked to a call center located in Manila, Philippines, where a cybercriminal achieved access to a “third-party servicing platform.” This platform contained around 6 million customer service records, which were infiltrated by the attacker.

Qantas faces data theft after cyber attack

Which Data Was Compromised?

The compromised data encompasses customer names, email addresses, phone numbers, birth dates, and frequent flyer IDs. Thankfully, Qantas has confirmed that credit card information, personal financial data, and passport information were not saved in the compromised system and, therefore, remain unaffected.

Actions and Precautions Taken

In response to the breach, Qantas has swiftly implemented measures to control the situation and lessen its effects. The airline has reported the incident to the Australian Cyber Security Centre, the Office of the Australian Information Commissioner, and the Australian Federal Police. Additionally, Qantas has established a dedicated customer support hotline and webpage to help impacted customers.

“We sincerely apologise to our customers, and we acknowledge the anxiety this will create. Our customers trust us with their personal information, and we treat that duty with utmost seriousness,” commented Qantas CEO Vanessa Hudson.

Cooperation with Cyber Security Agencies

Qantas is collaborating closely with the national government’s National Cyber Security Coordinator, the Australian Cyber Security Centre, and independent specialized cyber security professionals to manage the breach and strengthen its security protocols.

Conclusion

The Qantas data breach emphasizes the increasing risk of cyber attacks on large corporations, underscoring the necessity for strong security measures. While Qantas seeks to address the issue, customers are encouraged to stay alert and report any suspicious behavior concerning their accounts.