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Yinyoo KZ Carol Pro Wireless Earbuds Review


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Qantas Revamps Architecture of API Management Platform


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Qantas Revitalizes API Management Platform

Quick Overview

  • Qantas updates its API management platform to version 4.1, boosting reliability.
  • The airline adopts an event-hub architecture to enhance scalability.
  • Containerization aligns the platform with Qantas’ strategy for immutable infrastructure.
  • Improved observability and logging aid in better error detection and troubleshooting.
  • A consolidated API lifecycle management interface provides governance and security.

Qantas Upgrades API Management Platform

Qantas implements architectural improvements to its API management platform

API Platform Development

While addressing WSO2Con Asia 2025 in Sri Lanka, Waleed Ahmed, principal engineer at Qantas IT, emphasized the development of their API management platform. Since 2018, Qantas has utilized the open-source WSO2 API Management platform, undergoing several updates to keep pace with new features.

Shift to Event-Hub Architecture

The update to version 4.1 acted as a trigger for Qantas to shift to an event-hub architecture, removing reliance on disk storage and centralized databases. This transition has empowered Qantas to roll out nimble, stateless platforms and seamlessly expand their data planes.

Containerization and Immutable Infrastructure

Qantas adopted containerization to synchronize with its strategy of immutable infrastructure. This modification led to notable enhancements in security and maintainability, mitigating risks and boosting operational efficiency.

Improved Observability and Security

The platform now boasts advanced observability and logging, delivering richer insights into API traffic and behavior. This improvement assists developers and engineers in troubleshooting and detecting trends or errors proactively.

Integrated API Lifecycle Management

An integrated API lifecycle management interface has been implemented to guarantee that all onboarded APIs comply with governance and security standards. This strategy prevents new APIs from being exposed to the internet until they undergo security evaluations, protecting against potential vulnerabilities.

Conclusion

The thorough modernization of Qantas’ API management platform has produced a highly durable and dependable system, capable of enduring component failures and database challenges. With no outages and minimal critical incidents in the past two years, the platform significantly supports robust community-building endeavors.

Q&A

Q: Why did Qantas decide to revamp its API management platform?

A: The necessity to enhance reliability, scalability, and security drove the revamp, as well as the chance to incorporate new features in WSO2 API Management version 4.1.

Q: How has the event-hub architecture benefited Qantas?

A: It removed the reliance on disk storage and centralized databases, allowing for a more agile, scalable, and resilient platform.

Q: What benefits does containerization provide to the platform?

A: Containerization aligns with Qantas’ immutable infrastructure strategy, improving security, maintainability, and lowering operational risks.

Q: How does enhanced observability optimize platform operations?

A: It offers greater visibility into API traffic, facilitating proactive error detection and trend analysis that help with effective troubleshooting.

Q: What security precautions are implemented for new APIs?

A: New APIs are restricted from internet exposure until they complete security evaluations, ensuring compliance and protection against vulnerabilities.

Google Pixel Buds Pro 2 Review


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Telstra Assumes Control of My Health Record’s Data Framework Overhaul


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  • Telstra Health secures a contract worth $33.2 million to redesign the data architecture of My Health Record.
  • This initiative will improve data interoperability by utilizing the global FHIR standard.
  • Telstra is partnering with Leidos Australia and Smile Digital Health for this endeavor.
  • The project intends to address shortcomings in the exchange of healthcare data.
  • This transformation is part of ADHA’s overall digital infrastructure plan.

Redesigning My Health Record’s Data Architecture

Telstra’s digital health branch has been granted a $33.2 million contract to redesign the data architecture of the My Health Record system managed by the Australian government. This important project will follow a model for global interoperability aimed at changing the way health data is accessed and shared.

Telstra to spearhead My Health Record data architecture redesign

The Function of FHIR in Healthcare Interoperability

The revamped data architecture will employ Fast Healthcare Interoperability Resources (FHIR), an international standard aimed at making healthcare data modular, accessible, and shareable. This will enable FHIR-based data exchanges within My Health Record, complementing existing Clinical Document Architecture (CDA) formats. The goal of this integration is to support both traditional and modern healthcare systems, ensuring fluid information exchange.

Partnership and Expertise

In this comprehensive project, Telstra Health will join forces with Leidos Australia and Smile Digital Health from Canada. The Australian Digital Health Agency (ADHA) states that this project is designed to tackle existing inefficiencies in deriving actionable data from CDA documents, which have hampered seamless data exchange between various systems.

“This announcement underscores Telstra Health’s proficiency and innovative approach to building a health data infrastructure that is ready for the future for Australians,” said ADHA CEO Amanda Cattermole. The collaboration is anticipated to establish a foundation for a more efficient healthcare system within the country.

Transforming Digital Infrastructure

The announcement aligns with ADHA’s tender to unify My Health Record and its API Gateway into a single support and maintenance contract. This action is part of a larger plan to revamp its digital infrastructure and reassess its enduring National Infrastructure Operator (NIO) arrangement, which has been in place with Accenture since 2012. This major tender marks the first competitive bidding process for the $788 million digital infrastructure contract in more than ten years.

Conclusion

Telstra Health’s effort to redesign My Health Record’s data architecture is a crucial move towards modernizing Australia’s healthcare data systems. By harnessing FHIR standards and working with industry specialists, the project aims to improve data interoperability and address existing inefficiencies, ultimately leading to a more effective healthcare ecosystem.

Q: What is the monetary value of the contract given to Telstra Health?

A: Telstra Health has received a contract valued at $33.2 million.

Q: What technology will serve as the foundation for the new data architecture?

A: The new architecture will utilize Fast Healthcare Interoperability Resources (FHIR) to enhance data sharing.

Q: Who are the partners of Telstra Health in this initiative?

A: Telstra Health is partnering with Leidos Australia and Canada’s Smile Digital Health.

Q: What are the primary objectives of the data architecture redesign?

A: The redesign aims to address data extraction inefficiencies and enhance the seamless flow of healthcare information.

Q: What larger strategy is the ADHA implementing in conjunction with this project?

A: The ADHA is reforming its digital infrastructure, which includes a tender to merge My Health Record and its API Gateway into a singular support contract.

UGL Revamps Work Order Planning through Digital Transformation After Securing Significant Electricity Contract


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UGL’s Digital Revolution in Work Order Management

Quick Overview

  • UGL implements a digital work order management platform using SAP FSM.
  • The new system boosts effectiveness and clarity in electricity maintenance tasks.
  • Power BI integrated for superior reporting and analytics.
  • Future advancements in automation and AI are anticipated.
  • Possible growth into additional sectors such as construction.
  • Cutting-edge data gathering techniques being tested with vehicle cameras.

UGL’s Digital Revamp in Work Order Management

UGL digitized work order management after securing electricity contract

Optimizing Operations with SAP FSM

The engineering services company UGL has initiated a robust digital work order management framework, utilizing SAP field service management (FSM) to improve operations under an electricity maintenance contract in Western Australia. Quality and systems manager Dean Engelbrecht presented the system’s features at the SAP NOW AI summit in Melbourne, emphasizing its function in synchronizing numerous teams statewide to efficiently handle the maintenance and replacement of power poles.

Immediate Monitoring and Intelligent Data Collection

The system enables comprehensive management of work orders, from inception in SAP ECC to planning jobs and dispatching crews. It features a dispatch board for real-time monitoring, permitting back-office teams to track job acceptance, travel, and work conditions through a centralized interface. In the field, digital smart forms are employed for data collection, ensuring proof of completed tasks and streamlining administrative activities.

Improved Reporting and Client Clarity

UGL has embedded sophisticated reporting and analytics capabilities with Power BI, granting clients clear visibility into job advancement and results. This openness has been positively embraced by clients, enhancing trust and collaboration.

Future Opportunities: Automation and AI Integration

In the future, UGL aims to integrate automation within the system to refine job scheduling. This includes utilizing AI capabilities via SAP Joule to further boost productivity. Transitioning from ECC to S/4HANA is planned to facilitate these upgrades.

Innovative Strategies for Asset Maintenance

UGL is also investigating tech-driven methodologies for asset maintenance, including the use of vehicle-mounted cameras for automatic data acquisition of power pole conditions, with the goal of enhancing accuracy and efficiency in identifying and addressing defects.

Conclusion

UGL’s digital transformation in work order management represents a major advancement in enhancing operational efficiency, client clarity, and data management. With ambitions for automation and AI integration, UGL is positioned to broaden its capabilities, potentially influencing other sectors beyond utilities.

Q&A

Q: What is the primary technology defining UGL’s new system?

A: The system is founded on SAP field service management (FSM), interlinked with SAP ECC for complete work order management.

Q: In what way does the system improve client transparency?

A: Clients gain read-only access to real-time dashboards through Power BI, offering clear reporting and analytics of ongoing tasks.

Q: What upcoming enhancements are planned for the system?

A: UGL plans to incorporate automation and AI features, particularly utilizing SAP Joule, to refine job scheduling and operational efficiency.

Q: How is UGL innovating in terms of asset maintenance?

A: UGL is piloting vehicle-mounted cameras for automatic data gathering on power poles, aiming to better defect identification and maintenance precision.

Wireless Earbuds Bluetooth 5.3 Headphones with 4 Mic HiFi Stereo Sound, Review


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Chief Information Officer of Parliamentary Services Poised to Leave


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DPS Experiences Leadership Shift

Quick Overview

  • James Lawson, DPS’s CIO, exits after 11 years with the organization.
  • Temporary arrangements are currently established until a new leader is appointed.
  • Lawson’s leadership was marked by significant cloud advancements and cost efficiencies.
  • Announcement for the new CIO anticipated by late August.
  • Lawson highlighted achievements on LinkedIn, including a zero-trust project.

Leadership Shift in the Technology Division of DPS

CIO of Parliamentary Services announces departure

The Department of Parliamentary Services (DPS) is currently undergoing a notable leadership change due to the resignation of its Chief Information Officer (CIO), James Lawson. After over ten years with the organization, Lawson, who has been on leave since March, has formally resigned. Temporary measures are in place to handle the CIO responsibilities as the department plans to announce a full-time successor by the end of August.

James Lawson’s Contributions at DPS

In his role as CIO, Lawson commended the Information Services Division (ISD) team for their creative methods, moving beyond conventional practices and adopting evidence-driven strategies and modern technologies. Key milestones during his leadership include an impressive 85 percent drop in virtual machines due to a cloud transformation initiative, an 18 percent decrease in operational costs, progress towards a zero-trust security model across the government, and acquiring $90 million in new funding for ICT projects.

Achievements in Cloud Migration and Cost Savings

Lawson’s time was characterized by significant progress in upgrading the digital infrastructure of the department. The successful 85 percent reduction in virtual machines through cloud migration stands out as a major accomplishment, reflecting a dedication to efficiency and modernization. Furthermore, the department experienced a considerable cut in operational expenses, emphasizing the favorable effects of these changes.

Future of Leadership in DPS’ Technology Sector

With Lawson’s exit, the department is looking forward to selecting a new CIO who can enhance these accomplishments and sustain the ongoing momentum. The announcement for the new CIO is slated for before the end of August, representing a crucial juncture for the technological direction of DPS.

Conclusion

The exit of James Lawson as CIO signifies a transitional phase for the Department of Parliamentary Services. His leadership resulted in considerable advancements in cloud technology and cost management, establishing a robust foundation for future development. As DPS prepares to reveal a new CIO, expectations are high for continued innovation and enhancements.

Q: Who is James Lawson?

A: James Lawson was the Chief Information Officer at the Department of Parliamentary Services, serving for more than 11 years.

Q: What accomplishments were noted during Lawson’s time?

A: Notable accomplishments include an 85% reduction in virtual machines, an 18% decrease in operating expenses, advances towards zero-trust, and securing $90 million for ICT initiatives.

Q: What is the current status of the CIO position at DPS?

A: The CIO position is presently covered through interim measures, with a permanent appointment anticipated by the end of August.

Q: What does zero-trust mean, and why is it significant?

A: Zero-trust is a security framework demanding that all users be verified and authorized, enhancing security across governmental functions.

Q: How has the department gained from cloud migration?

A: The cloud migration resulted in an 85% decline in virtual machines, boosting efficiency and lowering costs.

Q: What is the next step for DPS regarding technology leadership?

A: DPS is expected to appoint a new CIO before the end of August to carry forward the enhancements and developments in the technology framework.

PRISMXR in-Ear Gaming Headphones Review


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CBA Keeps Positions After AI Bot Evaluation


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Commonwealth Bank Maintains Jobs Post AI Assessment

Quick Overview

  • Commonwealth Bank maintains 45 customer service positions after AI bot evaluation.
  • The AI bot was initially designed to eliminate certain positions, prompting an assessment.
  • Staff were presented with options for redeployment or voluntary departure.
  • Finance Sector Union regards this as a victory but cautions about persistent automation risks.

AI Bot Implementation and Employment Security

CBA to retain roles it had assessed after implementing AI bot

The Commonwealth Bank of Australia (CBA) has chosen to preserve 45 customer service positions following an extensive review of its newly launched AI ‘voice bot’. Initially, the bank viewed these positions as unnecessary due to the bot’s goal of optimizing incoming call management.

Outcome of Review and Employee Choices

After a three-week analysis, CBA acknowledged that the initial review was flawed and opted against eliminating the roles. Employees holding these positions are now provided the opportunity to remain in their current roles, explore redeployment options within the bank, or select voluntary departure from the company.

Union’s View and Future Consequences

The Finance Sector Union (FSU) celebrated the decision as a substantial win for employees, underscoring the persistent difficulties posed by job automation. The FSU stressed the necessity for employee participation in conversations surrounding technological advancements in the banking industry, along with the critical importance of offering training as job demands change.

Conclusion

The Commonwealth Bank’s choice to retain 45 positions in light of an AI bot review highlights the challenges of balancing technological integration with job security. Though the bank has reversed its prior stance, the larger dialogue on automation and employment persists, carrying substantial implications for the workforce of the future.

Q&A

Q: Why did Commonwealth Bank choose to retain the 45 positions?

A: The bank determined that its initial review did not adequately reflect all business considerations, resulting in the decision to keep the positions.

Q: What options are available to the employees affected?

A: Employees may decide to stay in their current roles, seek redeployment within CBA, or choose voluntary exit.

Q: How did the Finance Sector Union respond to this decision?

A: The FSU regarded the decision as a notable achievement for workers, while also cautioning about the ongoing dangers of job automation in the industry.

Q: What is the wider effect of AI on job security in the banking sector?

A: AI presents challenges to job security by potentially replacing traditional roles, but it also creates opportunities for employees to engage in more strategic roles and enhance their skills.