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SA Water names new cybersecurity chief during leadership transition


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SA Water Enhances Cybersecurity Through New Leadership Appointment

Brief Overview

  • SA Water introduces Neil Bray as the latest senior manager for cyber security and resilience.
  • Bray takes over from Kim Valois, who held the CISO position for close to two years.
  • Bray comes with substantial experience from roles at GFG Alliance, Adelaide Airport, and Cochlear.
  • This leadership transition aligns with SA Water’s continuous emphasis on cyber resilience.
  • Bray is anticipated to spearhead cybersecurity strategies and integrate IT with business objectives.

SA Water Embraces New Cybersecurity Leadership

SA Water hires new cybersecurity leadership for improved resilience

Leadership Evolution in Cybersecurity

SA Water has unveiled a significant shift in its cybersecurity leadership, naming Neil Bray as the new senior manager for cyber security and resilience. This change follows the exit of Kim Valois, who was the chief information security officer (CISO) for almost two years.

Bray, an Adelaide-based IT professional, offers a rich background from prior positions, such as leading IT at GFG Alliance, serving as head of technology at Adelaide Airport, and working as a cybersecurity manager at Cochlear. His skills in cyber risk management and IT strategy are expected to enhance SA Water’s defenses against changing digital threats.

Significance of This Appointment

Cybersecurity has gained notable attention among Australia’s critical infrastructure providers, with water utilities particularly vulnerable to cyber threats. SA Water’s decision to bring on Bray reflects a strategic effort to fortify its digital security posture and ensure alignment between cybersecurity initiatives and business priorities.

An Australian Cyber Security Centre (ACSC) report indicates that cyber threats targeting Australian utilities are on the rise, underscoring the need for a proactive approach to digital security. Bray’s leadership is likely to emphasize strengthening SA Water’s cybersecurity frameworks and upholding compliance with national cyber standards.

Bray’s Vision for Cybersecurity at SA Water

In a statement, a spokesperson for SA Water praised Bray’s capabilities in crafting cybersecurity strategies and promoting collaboration within IT teams. His experience in extensive cyber resilience planning will be vital in protecting SA Water’s digital framework from potential cyber events.

During his time at GFG Alliance, Bray managed IT security throughout a complex industrial network, an experience that will prove beneficial as SA Water advances its digital initiatives. His background in aviation and healthcare cybersecurity further diversifies his expertise, providing unique insights into safeguarding essential systems.

Cybersecurity Environment for Australian Utilities

Australia has been enhancing its cybersecurity regulations for critical services, with the government rolling out new policies under the Security of Critical Infrastructure Act. These guidelines require utilities such as SA Water to establish comprehensive cybersecurity frameworks to guard against national security risks.

Bray’s induction occurs at a pivotal moment when Australian infrastructure operators are under increasing pressure to bolster their cyber resilience. With escalating cyber threats, SA Water’s proactive leadership transition is a crucial move to reinforce its defenses and secure the longevity of its operations.

Conclusion

SA Water has appointed Neil Bray as the new senior manager for cyber security and resilience, taking over from Kim Valois. Bray’s expertise in IT security across multiple sectors positions him as a pivotal figure in enhancing SA Water’s cybersecurity strategy. His appointment highlights SA Water’s dedication to advancing cyber resilience in light of rising digital threats to critical infrastructure.

Q&A: Essential Information

Q: Who is Neil Bray?

A:

Neil Bray is a seasoned IT and cybersecurity professional who has held roles as head of IT at GFG Alliance, head of technology at Adelaide Airport, and cybersecurity manager at Cochlear.

Q: Why did SA Water select a new cybersecurity leader?

A:

SA Water chose Neil Bray to succeed Kim Valois following her exit after nearly two years as CISO. This decision complements the agency’s continuous efforts to strengthen its cybersecurity framework.

Q: What will be Bray’s main roles at SA Water?

A:

Bray will focus on formulating cybersecurity strategies, synchronizing IT security with business objectives, and nurturing a culture of cyber resilience within SA Water.

Q: What cybersecurity challenges face Australian utilities?

A:

Australian utilities confront rising cyber threats, including ransomware and data breaches. Government regulations necessitate these organizations to adopt robust cybersecurity measures to mitigate potential hazards.

Q: How does this leadership change affect SA Water?

A:

This leadership transition introduces fresh expertise to the agency, ensuring that SA Water remains prepared against cyber threats while adapting to changing industry norms.

Q: What regulations govern cybersecurity for Australian utilities?

A:

Utilities such as SA Water are required to comply with the Security of Critical Infrastructure Act, which mandates comprehensive cybersecurity precautions to safeguard national infrastructure.

Q: What broader implications does this appointment have?

A:

Bray’s appointment underscores the increasing significance of cybersecurity leadership within Australia’s utilities domain, ensuring that water infrastructure stays secure and resilient against digital threats.

Amazon to Discontinue Support for Chime in 2025


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Amazon to Phase Out Chime by 2025: Implications for Businesses

Amazon plans to sunset Chime by 2025

Quick Overview

  • Support for Amazon’s unified communications service, Chime, will officially end by February 20, 2026.
  • Starting this week, no new clients will be onboarded.
  • Chime was a popular platform for video conferencing, messaging, and business communication at Amazon.
  • This decision comes on the heels of Amazon discontinuing Inspire, its short video and photo sharing service.
  • Amazon is pivoting towards AI-centric innovations, including an upcoming Alexa Generative AI feature.
  • AWS recorded revenues of US$28.79 billion ($45 billion) for Q1 2024, which was slightly below the forecast.
  • This strategy is consistent with trends observed in the cloud marketplace among major providers like Microsoft and Google, who are also reporting weaker cloud performance.

Amazon Chime Set to Be Discontinued

Amazon Web Services (AWS) has revealed that support for Amazon Chime, its unified communications tool, will end by February 20, 2026. Additionally, the acceptance of new users has ceased as of this week.

Chime, which enabled users to engage in chat, conduct video conferences, and make business calls, was extensively utilized by Amazon’s workforce. Nevertheless, AWS has opted to retire the platform, indicating a shift in strategic direction.

Reasons Behind Amazon’s Decision to Retire Chime

While Amazon has not provided a thorough explanation for this move, analysts believe that Chime faced challenges competing against established platforms like Zoom, Microsoft Teams, and Google Meet.

Moreover, AWS appears to be concentrating more on artificial intelligence and cloud solutions, as demonstrated by the upcoming release of its Alexa Generative AI service.

Consequences for Businesses Using Chime

For businesses relying on Chime, this transition means they must seek alternative communication solutions ahead of the February 2026 deadline. As of now, AWS has not offered any migration directives.

Companies currently utilizing Chime should begin assessing other options such as:

  • Microsoft Teams: An extensive collaboration platform integrated with Office 365.
  • Zoom: A highly popular video conferencing service with various enterprise communication capabilities.
  • Google Meet: A dependable and scalable solution for video meetings.

Amazon’s Larger Strategic Direction

The choice to discontinue Chime is part of a broader trend. Amazon has been consolidating its services, including the recent closure of Inspire, its short-form video and photo sharing platform.

Additionally, the preparation for a new AI-driven Alexa voice service indicates a commitment to artificial intelligence as a primary focus for the business moving forward.

AWS’s Financial Performance and Cloud Industry Dynamics

AWS has reported a 19% year-over-year increase in revenue for Q1 2024, totaling US$28.79 billion ($45 billion). However, this figure fell marginally short of analysts’ expectations.

Amazon’s experience mirrors those of other cloud leaders like Microsoft and Google, who are also witnessing subdued growth in their cloud sectors, hinting at a wider trend within the industry.

Conclusion

The decision to retire Chime by 2026 signifies a pivotal shift in Amazon’s business approach, likely motivated by increased competition and a heightened emphasis on AI. Organizations currently using Chime should proactively strategize their move to alternative communication channels.

Q&A: Essential Information

Q: When will Amazon Chime be completely phased out?

A:

Support for Amazon Chime will cease after February 20, 2026.

Q: Are new customers still able to register for Amazon Chime?

A:

No, Amazon has halted the onboarding of new customers for Chime.

Q: What alternatives exist for Amazon Chime?

A:

Businesses might consider options like Microsoft Teams, Zoom, or Google Meet.

Q: Why is Amazon ending Chime?

A:

Although Amazon has not specified a reason, it’s likely that competitive pressures and a focus on AI advancements influenced this decision.

Q: What other services has Amazon recently discontinued?

A:

Amazon has recently retired Inspire, its TikTok-like short-form video platform.

Q: How is AWS’s financial standing?

A:

AWS announced revenues of US$28.79 billion ($45 billion) for Q1 2024, which is just under market expectations.

Q: Will Amazon assist Chime users with migration?

A:

As of now, Amazon has not indicated any migration assistance, so organizations should begin looking for alternatives independently.

Q: How does this affect Amazon’s long-term vision?

A:

This strategy suggests that Amazon is emphasizing AI-driven solutions and cloud infrastructure over standalone communication services.

ALDI’s Mobile EV Charger Now Available for Only $199 – Is It Worth the Price?


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Quick Overview: Aldi’s Affordable EV Charger – A Smart Purchase or a Gamble?

  • Aldi is set to release a compact EV charger for just A$199 as part of its Special Buys event on 26th February 2025.
  • This charger is a Type 2 model equipped with a 5m cable, real-time monitoring features, and a 2.4-inch display.
  • Produced by Ningbo Hondy Technology Co., Ltd, it can be found on Alibaba at wholesale pricing ranging from A$72 to A$78.
  • There are apprehensions about the charger’s adherence to Australian safety regulations.
  • Options from EVSE (A$325) and Tesla (A$550) might provide greater reliability and certification.
  • EV owners should consider the balance between price and potential safety hazards before making a purchase.

Aldi Unveils an Affordable EV Charger

Aldi is famous for its Special Buys, showcasing a variety of products from kitchen necessities to electronic devices at attractive prices. Their newest offering is a portable EV charger, which will be available on 26th February 2025 for only A$199. With the rising adoption of electric vehicles in Australia, cost-effective charging solutions are in great demand, making this Special Buy a compelling choice for EV owners.

Highlighted Features of Aldi’s Portable EV Charger

The charger from Aldi provides multiple features intended to enhance the EV charging experience:

  • EV Connector: Rated IP65 for protection against water and dust.
  • Function Box: Rated IP68 for improved durability.
  • Cable Length: 5 metres, providing flexibility during charging.
  • Plug Type: IEC 62196 Type 2, the standard for most electric vehicles in Australia.
  • Safety Features: Protection against over-temperature and plug temperature issues.
  • Display: 2.4-inch screen allowing for real-time data monitoring.
  • Charging Controls: Option to set a reservation time for scheduled charging sessions.

Where Aldi Obtains Its Portable EV Charger?

Upon research, the charger seems to be sourced from Ningbo Hondy Technology Co., Ltd, a manufacturer from China that markets the same model under the name ‘Carmust Portable Level 2 TYPE 2 EV Charger’ on Alibaba. The unit’s wholesale cost is between A$72 to A$78, based on the quantity ordered. This indicates that Aldi has a considerable markup, but it still stands out as one of the most affordable EV chargers available in Australia.

Safety Issues – Is It a Wise Choice?

A significant issue with low-cost EV chargers revolves around their compliance with Australian electrical safety norms. Although Aldi is known for quality oversight, it remains unclear if this charger has received local certification and testing. Subpar charging equipment could pose risks such as overheating, electrical malfunctions, or fire dangers.

Options Worth Considering

For those prioritizing quality and safety, there are various other portable EV chargers on the market:

These alternatives come from reputable companies that are likely to adhere to Australian safety standards.

Functionality of Aldi’s Charger

If you are considering the purchase of Aldi’s charger, here’s a brief on how the three primary buttons operate:

  • I/D: Pause/Resume the charging process.
  • R: Make adjustments to charging reservations.
  • T: Adjust the timing for charging.

Conclusion

Aldi’s A$199 portable EV charger presents an appealing choice for EV owners watching their budgets. Nonetheless, its origins and the absence of clear certifications in Australia raise concerns regarding safety and longevity. While it may act as a temporary or supplementary charging option, those valuing dependability might lean towards established brands like EVSE or Tesla. As electric vehicle usage escalates in Australia, ensuring the availability of safe and efficient charging solutions becomes increasingly important.

Q&A: Aldi’s Portable EV Charger

Q: Is Aldi’s EV charger safe for use in Australia?

A:

While Aldi typically maintains product quality, there’s no definitive certification showing the charger aligns with Australian electrical safety regulations. Buyers should confirm compliance prior to utilization.

Q: Which EVs are compatible with Aldi’s charger?

A:

The charger is built with an IEC 62196 Type 2 plug, making it compatible with the majority of electric vehicles in Australia, including Tesla (with an adapter), Hyundai, Renault, and BMW models.

Q: How does Aldi’s charger stack up against Tesla’s Mobile Connector?

A:

The Tesla Mobile Connector (A$550) is considerably pricier but boasts superior build quality, official support, and recognized adherence to Australian safety regulations.

Q: Can Aldi’s EV charger be used outdoors?

A:

Yes, the EV connector has an IP65 rating, indicating it can withstand dust and moisture. However, prolonged exposure to outdoor elements may impact its durability.

Q: Does Aldi’s charger offer fast charging?

A:

No, it is classified as a Level 2 charger, providing moderate charging speeds instead of DC fast charging.

Q: Are there other affordable EV charging options in Australia?

A:

Indeed, brands such as EVSE provide portable EV chargers starting at A$325, which may offer an alternative with potentially higher quality assurance.

Q: Should I purchase Aldi’s portable EV charger?

A:

It depends on your priorities. If cost-effectiveness is essential and you are open to taking risks, it might be a feasible option. However, for guaranteed safety and performance, investing in a certified charger is recommended.

Amazon Will Cease Support for Chime in 2025


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Amazon Set to Retire Chime by 2025: Implications for Users

Amazon to retire Chime by 2025

Quick Overview

  • Amazon has revealed it will cease support for Chime in February 2026.
  • New customer sign-ups are halted as of this week.
  • Chime offered a unified communications experience including video calls, chat, and business calling.
  • The decision is part of Amazon’s larger strategy to simplify its service offerings.
  • Recently, Amazon also terminated its short-form video platform, Inspire.
  • AWS reported a 19% rise in revenue, though it slightly missed projections.
  • This decision coincides with slower cloud growth reported by Microsoft and Google.

Amazon to Phase Out Chime by 2026

Amazon Web Services (AWS) has announced the impending discontinuation of its unified communications platform, Amazon Chime, by February 20, 2026. The company has already ceased accepting new customers starting this week, marking the commencement of the winding down process.

What Was Amazon Chime?

Amazon Chime was launched as a cloud-based communication solution aimed at providing video conferencing, chat, and business calling functionalities. It was predominantly used within organizations, including Amazon itself, for both internal and external communication.

Despite its features, Chime faced challenges in competing against dominant players like Microsoft Teams, Zoom, and Google Meet, which have firmly established their presence in the enterprise communication sector.

Reasons Behind the Discontinuation of Chime

Amazon’s choice to end Chime appears to be a strategic move to optimize its product lineup. While AWS remains a frontrunner in cloud computing, the company may feel that further competition in the saturated video conferencing and business communication arena does not align with its future objectives.

This action is part of Amazon’s ongoing trend of discontinuing underperforming or non-essential services. Just earlier this week, Amazon also announced the termination of Inspire, a TikTok-like short-form video feature integrated into its mobile app.

The Outlook for Amazon’s Cloud Services

Even with the phase-out of Chime, AWS is still committed to broadening its cloud services. The firm registered a 19% revenue growth in the first quarter of the year, reaching US$28.79 billion (AU$45 billion), although this fell slightly short of analyst expectations.

Additionally, Amazon is preparing to debut its highly anticipated Alexa generative AI voice service, which aims to improve its smart assistant capabilities. A press event to announce further details has been planned for later this month.

Cloud Market Experiencing Slower Growth

Amazon’s cloud services are not alone in facing challenges. Competitors Microsoft and Google have also noted slower-than-expected growth in their cloud sectors. This indicates the cloud computing industry may be transitioning to a more mature phase, characterized by gradual yet stable expansion.

Next Steps for Chime Users

For current users of Amazon Chime, the platform will continue to be operational until February 2026. However, businesses that depend on Chime should begin investigating alternative communication and collaboration platforms such as Microsoft Teams, Zoom, or Google Meet.

Amazon has yet to disclose migration plans or support for users wanting to switch to other services; therefore, businesses should proactively prepare for the transition.

Conclusion

Amazon’s choice to phase out Chime represents another effort in its strategy to refine service offerings. With the competitive landscape in enterprise communication intensifying, AWS seems to be reassigning resources towards more promising endeavors like AI-enhanced voice services. While Chime users have close to two years to make the switch, it is prudent for businesses to start assessing alternative options immediately.

Common Questions

Q: When will Amazon Chime officially go offline?

A:

Amazon Chime will officially cease its operations on February 20, 2026. However, new customer registrations have already been suspended.

Q: What is the reason behind Amazon discontinuing Chime?

A:

Amazon has not provided detailed reasons, but this appears to align with a broader recent strategy to streamline services and concentrate on priority areas like artificial intelligence and cloud computing.

Q: What are the alternatives for Chime users?

A:

Users can explore alternatives like Microsoft Teams, Zoom, Google Meet, and Cisco Webex, which provide similar features for video conferencing and business communication.

Q: Will there be migration support for existing Chime users?

A:

Amazon has yet to announce any formal migration aid or plans for current Chime users. Businesses should proactively consider transitioning to alternative platforms.

Q: Does this indicate AWS is in trouble?

A:

Not necessarily. AWS continues to grow, showcasing a 19% revenue increase in the last quarter. However, the firm appears to be narrowing its focus by phasing out underperforming services.

Q: What other services has Amazon recently closed down?

A:

Amazon recently discontinued Inspire, a short-form video platform akin to TikTok, that was previously featured within its mobile application.

Q: What future focuses does Amazon have?

A:

Amazon is set to launch its generative AI voice service for Alexa, aiming to enhance its smart assistant functionalities.

Q: Will this affect other AWS services?

A:

No, AWS will persist in offering cloud computing services. The decision to discontinue Chime appears to be an isolated action rather than part of a larger restructuring of AWS’s offerings.

DJI Introduces Osmo Mobile 7 Series to Elevate Your Smartphone Videography Experience


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Brief Overview

  • DJI Osmo Mobile 7 Series: The newest smartphone stabilizers from DJI, offering improved stabilization and sophisticated tracking capabilities.
  • Two Variants on the Market: The Osmo Mobile 7P and Osmo Mobile 7, both featuring advanced seventh-generation stabilization.
  • Compact & Travel-Friendly: Weighing only 300 grams, the foldable design allows for hassle-free transport.
  • High-Tech Features: Equipped with ActiveTrack 7.0, gesture controls, a multifaceted module (7P), and compatibility with Apple Watch.
  • Extended Battery Life: Provides up to 10 hours of operation for long filming sessions.
  • Pricing in Australia: The Osmo Mobile 7P retails at A$219, while the Osmo Mobile 7 is available for A$159.
  • Now Available: Shop from DJI’s official store and certified Australian merchants.

DJI Enhances Smartphone Videography with Osmo Mobile 7 Series

DJI has introduced the Osmo Mobile 7 Series, a new selection of smartphone gimbals crafted for top-tier video stabilization. Utilizing the latest technology, this series seeks to provide cinematic-quality footage to content creators, vloggers, and mobile filmmakers.

Compact and Easy to Travel With

A key highlight of the Osmo Mobile 7 Series is its lightweight structure. Weighing around 300 grams, both units offer exceptional portability—ideal for travelers, vloggers, and individuals creating content on the go. The foldable design significantly boosts convenience, making it simple to tuck away in pockets or bags.

Essential Characteristics of the Osmo Mobile 7 Series

Seventh-Generation Stabilization

DJI’s latest stabilization technology guarantees remarkably smooth videos, minimizing shake and yielding professional-quality outcomes.

Exclusive Features of the Osmo Mobile 7P

The Osmo Mobile 7P incorporates a multifunctional module that includes:

  • Integrated light control to enhance lighting conditions.
  • A microphone receiver for superior audio capture.
  • A USB-C port for charging and external audio hook-up.

These attributes make it an enticing option for vloggers and creators seeking additional features.

ActiveTrack 7.0 for Enhanced Subject Tracking

DJI’s most sophisticated tracking technology, ActiveTrack 7.0, allows users to seamlessly follow moving subjects with high accuracy. Whether capturing fast-paced events or simple vlogs, the AI-driven tracking guarantees steady and focused shots.

Gesture Control for Hands-Free Use

Creators can initiate recording, modify tracking, or capture images using hand gestures, making it perfect for solo users who require a hands-free approach.

Side Wheel Controls

A dedicated side wheel allows users to manage zoom, alter focal length, and manually focus, providing greater creative versatility.

Apple Watch Integration

For convenience, the Osmo Mobile 7 Series can be controlled wirelessly via an Apple Watch, enabling operation of the gimbal without direct access to the smartphone.

Long-lasting Battery Performance

Both models feature an outstanding 10-hour battery life, guaranteeing continuous shooting for long periods.

Pricing and Availability in Australia

The Osmo Mobile 7 Series is presently up for grabs via DJI’s official website and authorized Australian retailers. Pricing is as follows:

  • Osmo Mobile 7P: A$219
  • Osmo Mobile 7: A$159

Additionally, a selection of accessories, including a magnetic quick-release mount, microphone transmitter, and tracking kit, are available to enhance the filming adventure.

Conclusion

DJI’s Osmo Mobile 7 Series establishes a new standard for smartphone videography in Australia. With its lightweight design, advanced stabilization, and intelligent tracking features, it meets the needs of both casual users and professional creators. Whether recording travel vlogs, social media clips, or high-end cinematic shots, the Osmo Mobile 7 Series promises a smooth and professional filming experience.

Q&A: Key Information You Need

Q: What distinguishes the Osmo Mobile 7 from the Osmo Mobile 7P?

A:

The Osmo Mobile 7P comes with a multifunctional module that features built-in light control, a microphone receiver, and a USB-C port for enhanced audio input. The standard Osmo Mobile 7 lacks these extra features but still provides excellent stabilization and tracking.

Q: How does ActiveTrack 7.0 enhance video quality?

A:

ActiveTrack 7.0 facilitates precise subject tracking, ensuring that your footage stays focused even in fast-moving situations. The AI-driven system boosts accuracy, making it suitable for action and dynamic filming.

Q: Is the Osmo Mobile 7 Series compatible with Android devices?

A:

Yes, both models work with Android and iOS devices. However, features like Apple Watch integration are exclusive to iOS.

Q: Is the Osmo Mobile 7 suitable for vlogging?

A:

Certainly! With features such as gesture control, stabilization, and high-quality tracking, the Osmo Mobile 7 Series is a fantastic pick for vloggers looking to elevate their video production quality.

Q: What is the battery lifespan on a single charge?

A:

Both models deliver up to 10 hours of battery life, making them dependable for lengthy recording periods.

Q: Are there optional accessories for purchase?

A:

Yes, users can acquire various accessories like a magnetic quick-release mount, microphone transmitter, tracking kit, and grip tripod for enhanced functionality.

Q: Where can I buy the Osmo Mobile 7 Series in Australia?

A:

The gimbals are accessible through DJI’s official website and authorized Australian retailers, with prompt shipping available.

Q: Does DJI provide warranty or accidental damage protection?

A:

Yes, DJI Care Refresh is offered, covering accidental damage for added reassurance.

How Devonport City Council Adopted Digital Transformation


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How Devonport City Council is Pioneering Digital Advancement in Tasmania

Quick Overview

  • Devonport City Council has completely migrated to cloud services and mobile operations.
  • The council has introduced AI chatbots and call analytics to enhance customer support.
  • IoT devices have been implemented throughout the city, improving waste management and flood control.
  • The council is constructing a smart indoor sports venue equipped with digital facilities.
  • AI and automation remain a key priority, with specific roles and policies established.

Devonport City Council’s Digital Advancement Trail

Situated in the northwest of Tasmania, Devonport City Council has experienced a significant digital transformation lately. The ‘Living City’ initiative, one of the largest urban revitalization projects in the state, has incorporated cutting-edge technologies like AI chatbots, cloud services, and IoT systems to improve experiences for both employees and the community.

Devonport City Council embraces AI and cloud technology

Cloud Services and Mobility

Since 2018, Devonport City Council has adopted cloud services, shifting from conventional desktops to a fully mobile workforce utilizing laptops. This transition enabled staff to continue supporting the community seamlessly during the COVID-19 lockdowns, guaranteeing uninterrupted service delivery.

ERP System and Microsoft 365 Integration

The council revamped its enterprise resource planning (ERP) framework and incorporated Microsoft 365, allowing staff to operate more effectively. Digital services, including online electronic forms, have simplified interactions between the council and its residents.

Smart City Programs and IoT Implementation

Devonport has deployed extensive IoT technology to enhance city governance. Sensors have been installed in areas such as public bins, barbecue spots, water bodies, and drainage systems.

Improving Waste Management

Intelligent sensors in bins alert staff when they reach 75% capacity, initiating an automatic work order for collection, preventing overflow and optimizing waste collection paths.

Flood Mitigation and Water Monitoring

Sensors placed in rivers and drainage systems deliver real-time data, aiding in flood prevention and ensuring infrastructure upgrades are informed by data.

Elevating Customer Support with AI

AI-driven solutions have substantially improved customer support for residents of Devonport. The council was among the pioneers to roll out a chatbot on its website, enabling residents to swiftly access information and services.

AI-Driven Call Analytics

Implementing AI call recording technology has allowed the council to analyze customer sentiment across interactions, measuring feelings and pinpointing areas for service enhancement.

Emphasis on Self-Service

As self-service transactions rise, phone inquiries have decreased, enabling staff to concentrate on higher-value tasks that better serve the community.

Designing a Smart Indoor Sports Venue

As part of its ongoing digital projects, Devonport City Council is creating a $60 million indoor sports arena featuring smart capabilities.

Intelligent Parking and Seating

Guests will have access to real-time information on parking availability and seat occupancy through digital platforms, enriching the event experience.

Digital Kiosk Features

Smart kiosks will deliver event updates, offers, and other pertinent information, increasing convenience for attendees.

The Future of AI in Devonport

As they look forward, Devonport’s leadership envisions a more significant role for AI in modernizing council services. The council has already designated an AI and automation officer and established guidelines for the ethical deployment of AI.

Conversational AI for Improved Customer Support

Planned developments involve integrating AI-powered chatbots with call recording insights, enabling smarter and automated customer interactions.

Data-Driven Strategic Planning

With the use of AI and automation, Devonport aims to bolster efficiency while preserving high standards of service for residents.

Conclusion

Devonport City Council’s dedication to digital advancement has positioned it as a frontrunner in smart city endeavors. By harnessing cloud services, AI, and IoT technologies, the council has enhanced service provision, optimized city infrastructure, and elevated customer interaction. As AI continues to progress, Devonport remains at the cutting edge of innovation, ensuring a future-ready community.

Q&A: Important Questions Addressed

Q: Which technologies has Devonport City Council adopted in its digital advancement?

A:

The council has embraced cloud services, AI chatbots, IoT devices, and an updated ERP system to modernize operations and enhance community offerings.

Q: How has AI improved customer support for Devonport residents?

A:

AI chatbots provide prompt responses to inquiries, while AI call recording technology assesses customer sentiment, aiding the council in refining its service delivery.

Q: What advantages have IoT devices brought to city management?

A:

IoT devices have optimized waste collection, improved flood prevention efforts, and allowed real-time monitoring of public infrastructure.

Q: How is Devonport City Council incorporating AI into future initiatives?

A:

The council plans to broaden AI application in customer support through conversational AI and embed AI-driven analytics for improved decision-making.

Q: What defines Devonport’s indoor sports arena as a smart facility?

A:

The arena will incorporate intelligent parking, real-time seat availability updates, and digital kiosks to enhance the experience for visitors.

Q: How has cloud computing benefited the council’s operations?

A:

Transitioning to the cloud has provided the council with flexibility, improved collaboration among employees, and ensured smooth service delivery even during lockdowns.

Q: Is digital transformation an ongoing process for Devonport?

A:

Yes, the council views digital transformation as a continuous endeavor, consistently seeking advancements through emerging technologies and innovations.

Q: How has the community reacted to these digital upgrades?

A:

Residents have enjoyed improved service efficiency, increased self-service capabilities, and upgraded city infrastructure, reflecting strong community support.

**Australian Children Effortlessly Circumventing Social Media Age Restrictions, eSafety Discloses**


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Australian Children Easily Navigating Social Media Age Restrictions, eSafety Reports

Quick Overview

  • Children in Australia are effectively circumventing age limitations on social media.
  • A new governmental regulation will restrict social media access for individuals under 16 by the end of 2025.
  • 80% of kids aged 8-12, and 95% of minors under 16, engage with social media despite age barriers.
  • Many services depend on users to provide their birthdates, allowing children to bypass age rules easily.
  • YouTube is the sole platform permitting under-13s with parental oversight.
  • Some platforms like TikTok, Snapchat, and YouTube employ AI to spot underage users, but implementation remains inadequate.
  • The eSafety Commissioner of Australia advocates for more robust age verification protocols.

Prevalent Underage Use of Social Media in Australia

A new study from the Australian eSafety Commission has disclosed that minors can readily bypass age limitations set on social media platforms. This revelation arises in advance of Australia’s forthcoming social media prohibition for users under 16, scheduled for enactment by the close of 2025.

Australian children circumventing social media age regulations, eSafety findings indicate

Essential Insights from the eSafety Study

The report merges findings from a nationwide survey of youngsters aged 8-15 and feedback from eight significant social media platforms, including YouTube, TikTok, Facebook, Instagram, and Twitch.

  • 80% of children aged 8-12 actively use social media, despite a baseline age of 13 set by platforms.
  • 95% of adolescents under 16 possess at least one social media profile.
  • YouTube, TikTok, Instagram, and Snapchat rank as the most preferred services among younger users.
  • YouTube is the only major service allowing users under 13 through supervised familial accounts.

How Are Kids Evading Age Limitations?

The majority of social media services do not implement stringent age verification processes. Instead, they depend on users to honestly declare their birthdate during registration. The report highlighted that:

  • Only Reddit does not require a birthdate upon account creation.
  • Most platforms depend entirely on user self-declarations without supplementary validation.
  • Some platforms, including TikTok, Twitch, Snapchat, and YouTube, utilize AI systems to identify underage participants.

The Government’s Proposed Social Media Restriction

In November 2023, the Australian government sanctioned a significant restriction prohibiting children under the age of 16 from accessing social media. Scheduled for enforcement by the end of 2025, this law intends to shield young users from online threats such as cyberbullying and inappropriate materials.

Julie Inman Grant, the eSafety Commissioner, has called for social media companies to enhance their age verification processes. “There is still considerable work to be accomplished,” she stated, cautioning that platforms relying solely on self-reported birthdates will face challenges in meeting the new laws.

Complications in Enforcing Age Limitations

While some platforms boast AI technologies to pinpoint underage users, implementation is inconsistent. Numerous companies are exploring strategies to refine their age verification methods, yet few have established stringent protocols.

Industry specialists suggest that mandating government-issued identification or parental consent could help minimize underage access. Nevertheless, concerns regarding privacy and technological hurdles hinder large-scale execution.

What Lies Ahead for Online Safety in Australia?

As the 2025 deadline approaches, social media companies might need to introduce more rigorous age-assurance protocols. The government could also consider imposing penalties on platforms failing to adhere to the under-16 prohibition.

Parents and educational institutions are also anticipated to play a vital role in instructing children about online safety and responsible internet practices.

Conclusion

The eSafety Commission’s study emphasizes the pervasive engagement of social media among underage Australian youth, unveiling deficiencies in existing age verification measures. As the government gears up to enforce a ban on social media access for those under 16, platforms must fortify their regulations to comply with the new mandates. Meanwhile, parents and educators should remain watchful of children’s online interactions.

Common Questions

Q: Why is Australia prohibiting social media for individuals under 16?

A:

The restriction is aimed at safeguarding children from online hazards such as cyberbullying, inappropriate content, and privacy vulnerabilities. The government believes that stricter age limitations will foster a safer online atmosphere for young users.

Q: How are minors bypassing age restrictions on social platforms?

A:

Most platforms permit users to self-report their birthdate without verification, making it easy for kids to falsely represent their age and create accounts.

Q: When will the new social media restrictions go into effect?

A:

The restrictions are expected to be implemented by the end of 2025, allowing social media platforms the necessary time to enforce more stringent age verification protocols.

Q: Are there any platforms employing strict age verification procedures?

A:

Certain platforms like TikTok, Snapchat, and YouTube utilize AI technology to identify underage users, but enforcement remains erratic. YouTube permits users under 13 only if they are operating via a monitored family account.

Q: What can parents do to safeguard their children online?

A:

Parents can supervise their child’s social media use, implement parental controls, select age-appropriate platforms, and educate them on internet safety and the potential risks associated with social media.

Q: How will the government enforce the social media restriction?

A:

The government may introduce fines for platforms that do not comply and mandate more stringent age verification systems. However, specifics regarding enforcement strategies are still being finalized.

Q: Will the restriction apply to every social media platform?

A:

Yes, the restriction is anticipated to encompass all significant social media platforms available in Australia, including Facebook, Instagram, TikTok, Snapchat, and YouTube.

Q: Is there a possibility that this restriction could face opposition from social media companies?

A:

Some social media businesses may contest the restriction due to worries about user expansion and revenue. However, considering the government’s firm position on online safety, platforms will likely need to comply to maintain operations in Australia.

Ford F-150 Lightning Now Up for Rent in Sydney for $200 Daily


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Quick Overview

  • Ford F-150 Lightning Now for Rent in Sydney: Lease the all-electric ute through Evee at a special introductory rate of $200 per day.
  • Imported & Adapted: The F-150 Lightning isn’t officially offered in Australia but is imported and modified to right-hand drive by AusEV.
  • Rental Fees & Conditions: The actual daily rental fee is approximately $252, which includes taxes and insurance. The minimum age of the driver is 30, and there is a daily limit of 150km (additional km are billed at $0.80/km).
  • Power & Specs: 337 kW horsepower, 0-100 km/h in 5 seconds, 2.5-tonne towing capability, and an extended-range version offering up to 515 km.
  • Base Location: The vehicle is located in Mascot, NSW, and can be rented through Evee.
  • Experience Before Purchase: Starting at $169,900, renting the F-150 Lightning provides a budget-friendly way to test it out prior to buying.

Ford F-150 Lightning Arrives in Sydney for Hire

The Ford F-150 Lightning, an electric variant of America’s top-selling pickup truck, is now available for rental in Sydney. While it hasn’t been officially released by Ford Australia in local dealerships, those enthusiastic about these vehicles can still get the chance to drive one thanks to AusEV’s import and right-hand drive adaptation services.

Steps to Rent the Ford F-150 Lightning in Australia

Australian motorists can now rent the Ford F-150 Lightning via Evee, a platform specializing in electric vehicle rentals. The starting rental price is $200 per day as part of a limited-time introductory offer, although total daily costs, including taxes and insurance, average around $252.

Prospective renters must satisfy certain criteria, including:

  • A minimum age of 30 for drivers.
  • A daily driving limit set at 150km, with excess kilometres costing $0.80 each.
  • The vehicle needs to be returned with at least 50% charge to evade extra charges.

Reasons to Rent the Ford F-150 Lightning

The F-150 Lightning is not just any ute. Engineered for both utility and leisure, it boasts an impressive combination of power, performance, and usefulness:

  • Electric Power: Delivers 337 kW, capable of going from 0-100 km/h in merely 5 seconds.
  • Towing Power: Can tow up to 2.5 tonnes, ideal for transporting trailers, boats, or work gear.
  • Long-Lasting Battery: The base model provides a range of 386 km per charge, while the extended model can achieve up to 515 km.
  • Spacious Cargo Area: Generous storage options in both the frunk (front trunk) and rear bed for equipment and recreational items.
  • Instant Acceleration: With 1,050 Nm of torque, it ensures swift acceleration and refined handling.

How the Ford F-150 Lightning Made Its Way to Australia

Despite its acclaim in the United States, Ford hasn’t yet launched the F-150 Lightning in Australia. Nevertheless, AusEV has taken the initiative to import these trucks and convert them to right-hand drive, making it possible for local users to enjoy this electric utility vehicle.

With an initial price point of $169,900 before additional charges (or $184,900 for the extended-range variant), investing in an F-150 Lightning requires serious consideration. Renting one beforehand offers would-be buyers the chance to assess its functionality and adaptation to Australian conditions.

Where to Rent the F-150 Lightning in Sydney

The F-150 Lightning is available for rent through Evee and is located in Mascot, NSW. Interested renters can reserve the vehicle directly through Evee’s website.

Ford F-150 Lightning electric ute available for rent in Sydney

Conclusion

The Ford F-150 Lightning is now open for Australian drivers via a special rental scheme in Sydney. With AusEV’s efforts in importing and modifying the vehicle, locals can experience the thrills of this all-electric ute without the financial burden of ownership. Given the attractive rental pricing and impressive features, this is a remarkable opportunity to test drive one of the most discussed electric vehicles in today’s market.

Q&A: Key Information You Should Know

Q: Is the Ford F-150 Lightning sold officially in Australia?

A:

No, the F-150 Lightning has not been released by Ford in Australia. However, AusEV imports and modifies these vehicles for right-hand drive for local use.

Q: What is the rental fee for the Ford F-150 Lightning in Sydney?

A:

The introductory rental price is $200 per day, but including all taxes and insurance, it averages around $252 per day.

Q: Where can I rent the Ford F-150 Lightning in Australia?

A:

The F-150 Lightning can be rented via Evee, a platform dedicated to electric vehicle rentals. The vehicle in Sydney is stationed in Mascot, NSW.

Q: What are the conditions for renting the F-150 Lightning?

A:

Renters must be at least 30 years old, adhere to a 150km daily driving cap, and return the vehicle with a minimum of 50% battery charge. Extra kilometres incur a fee of $0.80 per km.

Q: What is the driving range of the Ford F-150 Lightning?

A:

The regular model provides a maximum range of 386 km per charge, while the extended-range model goes up to 515 km.

Q: How powerful is the Ford F-150 Lightning?

A:

This vehicle produces 337 kW of power and 1,050 Nm of torque, allowing it to accelerate from 0-100 km/h in just 5 seconds.

Q: Can the Ford F-150 Lightning tow loads?

A:

Yes, the F-150 Lightning is capable of towing up to 2.5 tonnes, making it ideal for transporting heavy items like trailers and boats.

Q: How does renting the F-150 Lightning stack up against buying?

A:

Starting at a price of $169,900, buying the F-150 Lightning is a major financial outlay. Renting allows potential buyers to experience the vehicle firsthand before deciding to commit to a purchase.

For the latest tech and automotive news, keep an eye on TechBest!

Australian IVF Provider Genea Affected by Cyber Event


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Cyber Incident Targets Prominent Australian IVF Provider Genea

Overview

  • Genea, a prominent IVF provider in Australia, has been impacted by a cyber incident.
  • Systems and servers were taken offline, disrupting phone communications and its application.
  • Confirmation has been made regarding unauthorised data access by an external party.
  • Ongoing investigations are in place to assess the scale of compromised personal information.
  • Genea’s clinics continue to operate with minimal impact.
  • The ongoing threat of cyberattacks remains a significant risk for Australia’s healthcare industry.

Details of the Genea Cyber Incident

Genea, a major IVF provider with 21 facilities across Australia, recently encountered a cyber incident that necessitated the offline status of several systems and servers. The situation was revealed following the identification of unusual activity within its network. Consequently, the organization has acknowledged that an “unauthorised third party” accessed certain information.

Scope of the Data Breach

While Genea continues to explore the full ramifications of the breach, the organization has indicated that personal information may have been compromised. Given the sensitive nature of fertility treatment records, this raises significant concerns for patients and underscores the increasing susceptibility of healthcare data to cyber threats.

Effects on Genea’s Operations

In spite of the cyber incident, Genea has reassured patients that the clinics are experiencing “minimal disruption.” Employees are diligently working to uphold treatment schedules, and recovery efforts for affected systems are in progress. However, the phone lines and application experienced downtime for around five days prior to the company’s public announcement of the breach.

Persistent Cybersecurity Issues in Healthcare

The Genea cyber incident forms part of a wider trend influencing the healthcare sector in Australia and globally. Cybercriminals often target medical facilities due to the high worth of patient data on the dark web. Personal health information can be misused for identity theft or ransom requests, highlighting the critical need for robust cybersecurity protocols.

In recent years, Australian healthcare providers have faced escalating cyber threats, leading governmental bodies to advocate for stricter data protection regulations and enhanced security measures. The Australian Cyber Security Centre (ACSC) has consistently advised medical organizations to strengthen their defenses against ransomware and unauthorized data breaches.

Genea’s Response

Genea has indicated that it is urgently investigating the specifics of the unauthorized access while focusing on restoring its systems. The company has emphasized that safeguarding patient personal information is a priority.

As healthcare entities encounter continuously evolving cyber threats, experts advise that organizations should invest in improved security frameworks, carry out regular vulnerability assessments, and educate staff regarding potential cyber risks.

Conclusion

Genea, a significant IVF provider in Australia, has experienced a cyber incident resulting in unauthorized data access. The company is currently evaluating the breadth of the breach while implementing measures to manage the situation and restore compromised systems. This incident highlights the persistent cybersecurity challenges within the Australian healthcare sector and the urgent necessity for enhanced protective measures against data breaches.

Q: What type of information might have been accessed during the Genea cyber incident?

A:

Genea has not revealed specific details about the accessed data; however, considering its role as an IVF provider, personal information such as patient records, contact information, and medical histories could be at risk.

Q: Are Genea’s services still functional?

A:

Yes, Genea has verified that its clinics are functioning with minimal disruption, and staff are working to ensure treatment schedules are maintained.

Q: How long were Genea’s phone lines and application affected?

A:

Genea’s Instagram account indicates that the phone lines and application were non-operational for approximately five days before the company’s formal announcement of the cyber incident.

Q: What measures can patients take to safeguard their personal data following this breach?

A:

Patients are advised to monitor their accounts for any unusual activities, update passwords for online services, and remain cautious of potential phishing attempts that could result from leaked information.

Q: What actions is Genea undertaking to address the situation?

A:

Genea has initiated an investigation into the breach, is working on restoring affected systems, and is likely reinforcing its cybersecurity strategies to avert future occurrences.

Q: Are cyber incidents against healthcare providers prevalent in Australia?

A:

Indeed, there has been a surge in cyber incidents targeting healthcare providers due to the significant value of medical data. Numerous Australian healthcare institutions have encountered similar breaches in recent years.

Q: What lessons should other healthcare providers derive from this event?

A:

This event underscores the necessity for robust cybersecurity strategies, regular system monitoring, and proactive incident response plans to protect sensitive patient data.

Ramsay Health Care Tests AI-Driven Tool to Optimize Clinical Documentation


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Ramsay Health Care Launches AI-Enhanced Clinical Documentation Solution

Quick Overview

  • Ramsay Health Care is testing an AI-empowered clinical documentation solution called Ramsay Scribe.
  • The initiative seeks to alleviate the administrative load on healthcare providers by streamlining medical note-taking.
  • The trial is currently underway at St Andrew’s Ipswich Private Hospital located in Queensland.
  • Created in partnership with T-Pro, the solution focuses on increasing efficiency and maintaining compliance.
  • Preliminary findings show enhanced workflows, diminished burnout, and improved patient interaction.
  • Ramsay Health Care intends to broaden the deployment to more hospitals and medical specialties.
  • Future updates might incorporate real-time summarisation as well as predictive text features.
Ramsay Health Care AI-assisted documentation tool in testing

Photo credit: Ramsay Health Care/LinkedIn.

Transforming Clinical Documentation with AI

Ramsay Health Care has initiated an important digital transformation with the launch of Ramsay Scribe, a clinical documentation tool driven by AI. Aimed at simplifying the notetaking process, Ramsay Scribe allows healthcare providers to concentrate more on patient care by minimizing administrative demands.

Functionality of Ramsay Scribe

Ramsay Scribe employs cutting-edge AI and speech-to-text technology for real-time transcription of clinical notes. This automation not only boosts accuracy but guarantees that patient documentation is both thorough and well-organized. The solution adheres to industry documentation requirements, enabling clinicians to stay compliant while enhancing operational flow.

Initial Testing at St Andrew’s Ipswich Private Hospital

The AI-driven tool is presently in a trial at St Andrew’s Ipswich Private Hospital in Queensland. This stepwise approach allows Ramsay Health Care to gather essential insights from healthcare professionals on the frontlines, making necessary adjustments before a wider launch.

Collaboration with T-Pro for Enhancement

To guarantee that Ramsay Scribe caters to the specific needs of clinical settings, Ramsay Health Care has teamed up with T-Pro, a top provider of AI-powered speech recognition and workflow automation. The outcome is a solution that integrates effortlessly into current hospital workflows, making it user-friendly for medical personnel.

Encouraging Early Reactions from Clinicians

Since the commencement of the trial, clinicians have noted a marked decrease in the duration spent on documentation, enabling them to allocate more time to patient engagement. The user-friendliness of the tool and its incorporation into daily practices have garnered positive responses from healthcare professionals, who highlight enhancements in efficiency and lower burnout rates.

A Pivotal Move in Digital Transformation

Ramsay Health Care views Ramsay Scribe as an essential element of its comprehensive digital transformation plan. The goal is to utilize AI advancements to better patient care, optimize operations, and aid healthcare providers in their responsibilities.

Plans for Future Improvements and Expansion

Looking forward, Ramsay Health Care aims to widen the application of Ramsay Scribe to more hospitals and clinical areas. Expected improvements might entail real-time summarisation and predictive text functionalities, further advancing documentation efficiency and precision.

Conclusion

Ramsay Health Care’s AI-enhanced documentation solution, Ramsay Scribe, is already making significant impacts in the healthcare landscape. Created to lighten the administrative load on clinicians, the tool improves efficiency, boosts patient involvement, and confirms adherence to documentation protocols. As trials progress and future upgrades are pursued, Ramsay Scribe is positioned to revolutionize clinical documentation.

Q&A Section

Q: What is Ramsay Scribe?

A:

Ramsay Scribe is an AI-driven clinical documentation solution designed to automate the medical note-taking process for healthcare providers. It utilizes speech-to-text technology to produce structured and precise patient documentation, alleviating administrative responsibilities and improving efficiency.

Q: Where is Ramsay Scribe being tested?

A:

The tool is undergoing trials at St Andrew’s Ipswich Private Hospital in Queensland and plans are in place for a gradual rollout to additional hospitals and clinical specialties.

Q: What advantages does Ramsay Scribe offer clinicians?

A:

Ramsay Scribe minimizes the documentation time required by clinicians, enabling them to prioritize patient care more. This can diminish burnout, enhance workflow efficiency, and promote better patient interactions.

Q: What is the role of AI in Ramsay Scribe?

A:

AI powers the speech-to-text features of Ramsay Scribe, facilitating instantaneous transcription of clinical notes. Future enhancements may also include predictive text and real-time summarization to further heighten efficiency.

Q: Who is behind the development of Ramsay Scribe?

A:

Ramsay Health Care developed the tool in partnership with T-Pro, a firm specializing in AI-driven speech recognition and workflow automation within healthcare environments.

Q: What feedback have clinicians shared about Ramsay Scribe?

A:

Feedback from clinicians regarding Ramsay Scribe has been overwhelmingly positive, citing significant time reductions and improved workflow efficiency. The tool’s smooth integration into everyday hospital routines has also been favorably received.

Q: Will Ramsay Scribe be implemented in more hospitals?

A:

Indeed, Ramsay Health Care intends to broaden the deployment of Ramsay Scribe across more hospitals and clinical settings, refining the tool based on user input and incorporating additional AI advancements.

Q: What future upgrades are anticipated for Ramsay Scribe?

A:

Future enhancements are expected to include real-time summarisation, predictive text capabilities, and further AI-driven improvements to heighten accuracy and efficiency in clinical documentation.