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Super Retail Group Revamps Payroll and Introduces New HR System


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Super Retail Group Upgrades HR and Payroll Systems in Major Tech Initiative

Quick Overview

  • Super Retail Group is transitioning from its outdated payroll system to a modern HRIM solution.
  • This transformation represents a segment of a broader $29 million investment initiative.
  • Brands under the umbrella include Supercheap Auto, Macpac, and BCF.
  • The financing will also facilitate operations at a cutting-edge automated distribution center in Truganina, Melbourne.
  • The HR and payroll initiative is expected to roll out over the coming year.
  • The Truganina site will phase out two older distribution centers by FY26 through a gradual migration process.

Significant Tech Overhaul Happening at Super Retail Group

Super Retail Group upgrades HR and payroll systems

Super Retail Group (SRG) has launched a substantial digital transformation project aimed at replacing its outdated payroll system with a new Human Resources Information Management (HRIM) platform. This initiative seeks to enhance operations across the vast retail network which includes Supercheap Auto, Macpac, BCF, and Rebel Sport.

Reasons Behind the Upgrade

The existing payroll system utilized by SRG has reached obsolescence, necessitating a prompt shift to a contemporary, scalable solution. The anticipated HRIM system is set to enhance employee management, compliance, and payroll precision across the company’s workforce of over 15,000. This system is expected to introduce automation, self-service functionalities for employees, and integration with modern workforce analytics platforms.

Experts in the industry indicate that contemporary HR systems can greatly lower administrative burdens while enhancing employee satisfaction through improved onboarding, leave management, and performance tracking systems.

Funding the Path Forward: $29 Million Tech Commitment

The HR and payroll transformation is encompassed within a wider $29 million capital expenditure strategy. This funding will also cover operational costs associated with the establishment of a new automated distribution center in Truganina, situated in the outer west of Melbourne.

While the specific costs for the HRIM system implementation have not been revealed, similar enterprise-level projects typically range from $3 million to $10 million, contingent on scale and integration complexities. Major vendors such as SAP, Workday, and Oracle often compete for such projects.

Truganina Distribution Center: A Logistics Revolution

Highlighted in SRG’s FY23 earnings reports, the Truganina distribution center is set to transform the group’s supply chain logistics. The center is currently being outfitted with advanced automation and inventory management systems to replace two outdated facilities.

The migration to the new distribution center is planned to occur in staged phases through FY26, aiming to minimize disruptions to current logistics processes. Once fully operational, the Truganina site will accelerate delivery speeds, cut operational expenditures, and enhance stock availability at all retail locations.

Implications for the Retail Sector

SRG’s technology-driven initiatives reflect a broader movement in the Australian retail industry, where companies are progressively investing in digital capabilities to maintain a competitive edge. By automating warehouse activities and updating HR functions, retailers are harnessing technology to enhance efficiency and customer service.

As consumer expectations shift and e-commerce competition increases, the capacity to swiftly respond to market changes is more vital than ever. SRG’s dual focus on logistics and HR technology positions it strongly to tackle these challenges directly.

Conclusion

Super Retail Group is strategically advancing into the future by updating its antiquated payroll system and launching a sophisticated HRIM platform. Concurrently, it is progressing with its $29 million investment strategy, which also contributes to the development of a modern distribution center in Truganina, Victoria. These efforts are designed to enhance both internal operations and customer experiences, positioning SRG as an innovative leader in the Australian retail market.

Q: Which payroll system is Super Retail Group transitioning from?

A:

The company has not publicly revealed the current system’s name, but it has acknowledged that it is no longer viable and fails to meet the organization’s operational requirements.

Q: What does an HRIM system entail?

A:

A Human Resources Information Management (HRIM) system is a software tool that centralizes the management of employee data, payroll, recruitment, benefits, performance, and other HR-related functions.

Q: What is the expected timeline for the HR and payroll project?

A:

The initiative is anticipated to evolve over the next 12 months, with a full rollout expected by mid-to-late 2025.

Q: How does the Truganina distribution center align with the overall strategy?

A:

The new center is part of the broader $29 million investment plan aimed at replacing two outdated facilities and significantly enhancing logistics and supply chain efficiencies.

Q: What advantages will the new HRIM system provide to employees?

A:

Employees will benefit from improved access to payslips, simplified leave request processes, better onboarding tools, and enhanced communication with HR via a self-service platform.

Q: What retail chains come under Super Retail Group?

A:

SRG operates Supercheap Auto, BCF (Boating, Camping, Fishing), Macpac, and Rebel Sport.

Q: When will the Truganina distribution center be operational?

A:

The center will be phased in gradually and is projected to be fully functional by the end of FY26.

Q: Where can I find updates on this transformation?

A:

For continuous updates and insights, visit techbest.com.au.

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NSW Police Introduces Data-Driven System to Address Elevated Staff Turnover


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NSW Police Adopts AI-Driven Analytics to Address Workforce Issues

Quick Overview

  • NSW Police is looking for a contemporary, data-centric employee engagement system to minimize staff turnover.
  • The system aims to deliver a comprehensive perspective on employee sentiment and forecast at-risk demographics.
  • Turnover rates among police personnel and civilian employees have notably risen since 2020.
  • Unspent wages exceeding $100 million underscore the extent of workforce shortages.
  • Collaboration with Microsoft Power BI will improve data visibility and insight creation.
  • The platform will function at the PROTECTED security classification level, safeguarding data privacy.
NSW Police implements employee analytics system to lower workforce attrition

Data-Driven Insights to Enhance Police Workforce Retention

The New South Wales Police Force is making a significantmove by introducing an advanced employee engagement platform designed to counteract the rising trend of workforce attrition. Utilizing data analytics and predictive modeling, the platform will evaluate employee sentiment and pinpoint the primary reasons for disengagement among its 22,000-member workforce.

As per the force’s 2023–24 Annual Report, staff turnover has escalated to concerning levels. In the last financial year, 1,484 police officers departed the force, with 575 resigning voluntarily. Civilian workforce attrition also soared, witnessing a 48% rise in resignations compared to the preceding year. These statistics echo wider patterns across Australia’s public sector, with job dissatisfaction, mental health issues, and pay inequities driving personnel away.

Beyond Conventional Surveys: A Comprehensive Engagement Solution

In contrast to traditional survey instruments that offer fixed snapshots of employee satisfaction, the new NSW Police platform will employ a continuous feedback mechanism. It will consolidate input from various points in the employee experience — recruitment, onboarding, advancement, and exit. This methodology guarantees a dynamic, real-time perspective on workforce morale and wellbeing.

This platform will encompass advanced analytical functionalities, enabling it to:

  • Recognize high-risk groups vulnerable to burnout or attrition
  • Craft customized interventions to boost retention
  • Monitor the effectiveness of engagement strategies over time

By forsaking a blanket approach, NSW Police seeks to tailor employee engagement, cultivating a more nurturing and responsive work environment.

Vacancies Resulting in Significant Financial Losses

The breadth of the issue is highlighted by its financial consequences. In 2023–24, NSW Police exceeded its budget for employee-related expenses by more than $100 million due to unfilled roles. While this may seem like a budget saving, the operational repercussions of being understaffed — increased workloads, diminished morale, and compromised public safety — carry far greater severity.

The predictive features of the new platform are anticipated to assist the force in more efficiently allocating resources, mitigating costly turnover, and optimizing recruitment processes.

Prioritizing Security and Privacy

Considering the sensitive nature of the information being gathered, the platform will function at the PROTECTED classification level — a crucial stipulation under the Australian Government’s Information Security Manual (ISM). This guarantees that all survey responses are anonymized, with IP addresses and identifiable details removed prior to analysis.

This degree of confidentiality is vital for establishing trust among personnel, promoting candid feedback, and ensuring adherence to privacy laws such as the Privacy Act 1988 (Cth).

Smooth Integration with Business Intelligence Platforms

To maximize effectiveness, the NSW Police Force intends to link the new platform with its current analytics infrastructure, including Microsoft Power BI. This integration will empower HR leaders and command staff to visualize trends, generate tailored reports, and respond promptly to emerging challenges.

This integration is set to enhance decision-making across the organization, facilitating data-driven strategies for employee engagement and workforce planning.

Conclusion

The NSW Police Force is confronting escalating staff turnover by adopting an advanced, data-centric employee engagement platform. With real-time analytics, lifecycle feedback integration, and a strong emphasis on privacy, the initiative aims to advance employee wellbeing, curtail attrition, and improve recruitment results. The platform’s deployment represents a transformative shift in public sector workforce management, offering potential insights for other government bodies across Australia.

Q&A: Essential Information

Q: What motivates NSW Police to introduce this new platform?

A:

This platform is part of a strategy to mitigate the rising rates of staff attrition, enhance employee engagement, and gain deeper insights into the drivers behind workforce turnover.

Q: In what ways is this platform distinct from standard employee survey tools?

A:

It surpasses conventional static surveys by amalgamating feedback throughout the entire employee journey and employing advanced analytics to anticipate risks and formulate targeted interventions.

Q: What effects has high staff turnover had on NSW Police?

A:

Turnover has resulted in over $100 million in unspent wages and operational challenges, with almost 1,500 officers and numerous civilian staff leaving the force within a year.

Q: What type of data will employees provide?

A:

Data will encompass sentiment analysis from surveys, feedback during significant employment milestones, and indicators related to engagement, wellbeing, and satisfaction.

Q: Will employee feedback remain confidential?

A:

Yes. The platform is designed to anonymize data, removing IP addresses and other identifiers, and will function at the PROTECTED classification level to uphold rigorous security standards.

Q: Which tools will the platform connect with?

A:

It is set to integrate with Microsoft Power BI and existing business intelligence tools to deliver visual insights and support data-driven decision-making.

Q: Is this platform exclusive to NSW Police?

A:

While customized for NSW Police, comparable data-driven solutions are increasingly being embraced across Australia’s public sector agencies to enhance workforce management.

Q: When is the platform expected to be deployed?

A:

NSW Police has issued a request for proposal, and the deployment schedule will depend on vendor selection and implementation phases in 2024.

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Microsoft Launches Updated 13-inch Surface Laptop and Revamped 12-inch Pro as Part of Copilot+ PC Growth


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Quick Overview: Major Insights from Microsoft’s Recent Surface Releases

  • Microsoft unveils a new 13-inch Surface Laptop alongside a redesigned 12-inch Surface Pro in Australia as part of the Copilot+ PC series.
  • Featuring Snapdragon X Plus processors, both models promise improved speed and longer battery life.
  • The Surface Pro starts at A$1,499; while the Surface Laptop begins at A$1,699.
  • Surface Pro keyboard is available for A$275 or A$455 when purchased with the Surface Slim Pen package.
  • Upcoming Windows 11 updates include AI features, an updated Notepad, and a revamped File Explorer.
  • Features of Copilot+ PC will be available to Windows Insiders starting this month.

Microsoft Broadens Surface Range with New Copilot+ Offerings for Australia

Microsoft is enhancing its Copilot+ PC portfolio with two stylish new models designed specifically for the Australian audience: a sleek 13-inch Surface Laptop and a redesigned 12-inch Surface Pro. Set for local launch on May 20th, these devices promise greater performance, improved AI features, and extended battery life, all while striving to make premium Surface experiences more attainable for Australian consumers.

Surface Pro 12-inch: Portable Power with an Intelligent Redesign

The revamped 12-inch Surface Pro stands as Microsoft’s lightest 2-in-1 device, weighing in at a mere 1.5 pounds (around 680 grams). Inside, it harnesses the power of the Qualcomm Snapdragon X Plus, an ARM-based chip engineered for smart performance alongside prolonged battery endurance. Microsoft emphasizes “all-day” usability, perfect for professionals and students on the move.

New additions include a magnetic Surface Slim Pen holder on the back for effortless charging and storage. The tablet keeps its well-known adjustable kickstand and detachable keyboard, ensuring versatility for both productive and creative tasks.

Microsoft introduces upgraded 12-inch Surface Pro Copilot+ PC for Australia

Surface Laptop 13-inch: Unmatched Battery Longevity in a Surface Device

The latest 13-inch Surface Laptop is the slimmest and most energy-efficient variant introduced to date. Microsoft asserts this model provides the longest battery life in any Surface device, a claim backed by the power-saving Snapdragon X Plus processor and optimized Windows 11 performance.

Crafted from premium aluminum, this model incorporates universal USB-C quick charging and an ultra-responsive keyboard, offering a blend of aesthetics, performance, and durability that professionals on the go are sure to appreciate.

Improved User Input: Revamped Surface Pro Keyboard

The redesigned Surface Pro keyboard emphasizes ergonomics and functionality. It features a smooth matte palm rest, full-sized backlit keys for enhanced visibility in dim conditions, and a precision touchpad that supports adaptive touch for an improved user experience.

At a price of A$275, users can also choose a bundle that includes the Surface Slim Pen for A$455, enhancing the accessory ecosystem’s functionality and convenience.

Windows 11 Advances with AI and Copilot+ Features

Alongside new hardware launches, Microsoft is enhancing the Windows 11 experience. These updates will be introduced to Windows Insiders in phases and are crafted to utilize the NPU (Neural Processing Unit) integrated into the new Copilot+ PCs.

Windows 11 unveils AI-enhanced Start Menu for Copilot+ PCs

New Start Menu with Mobile Companion Integration

Users will soon benefit from a closer connection between their smartphones and PCs. The upgraded Start menu will provide contextual insights and seamless app continuity through a companion mobile application.

AI-Enriched File Explorer and Notepad

File Explorer is set to gain AI enhancements allowing users to automate tasks such as file organization, summarization, and searching. Notepad will also become smarter, adding features for AI-generated text and formatting options.

Expanded Capabilities for Copilot

Microsoft’s AI assistant, Copilot, will be more deeply integrated into Windows. Users can look forward to smarter interactions, task recommendations, and incorporation into primary applications like Paint, Photos, and Snipping Tool, aimed at enhancing productivity and creativity through natural language communication.

Third-Party Apps Optimized with NPU

Developers now have the ability to leverage the NPU in third-party applications, facilitating quicker execution of AI-focused tasks such as real-time image processing, translation, and content generation. This opens avenues for more intelligent and responsive software within the Windows ecosystem.

In Conclusion

Microsoft’s newest Surface Copilot+ PC lineup offers an impressive combination of performance, portability, and AI-driven features. Powered by Snapdragon X Plus processors, the new 13-inch Surface Laptop and 12-inch Surface Pro are finely tailored for the changing needs of contemporary users. With the upcoming Windows 11 upgrades, these devices position Microsoft to effectively compete in the AI-PC landscape while providing enhanced value for Australian consumers.

Q: When will the new Surface Laptop and Surface Pro launch in Australia?

A:

Both devices will be available from May 20th, 2025, via Microsoft’s Australian website and selected retailers.

Q: What are the launch prices for the new Surface devices in Australia?

A:

The Surface Pro (12-inch, 8-core CPU, 16GB RAM, 256GB storage) starts at A$1,499. The Surface Laptop (13-inch, identical specs) is available from A$1,699.

Q: What benefits does the Snapdragon X Plus processor offer?

A:

The Snapdragon X Plus is an ARM-based chip optimized for AI efficiency and battery performance. It enables quicker app launches, seamless multitasking, and extended battery life—making it perfect for mobile productivity and creative endeavors.

Q: How does the Surface Slim Pen integrate with the new Surface Pro?

A:

The Surface Slim Pen magnetically attaches to the rear of the Surface Pro for convenient storage and inductive charging, simplifying portability and use.

Q: What AI capabilities are being added to Windows 11?

A:

New features encompass AI-powered functionalities in File Explorer, AI-enhanced Notepad with text generation capabilities, and expanded Copilot features across system settings and applications like Paint, Photos, and Snipping Tool.

Q: Are these devices appropriate for professional tasks?

A:

Absolutely, featuring 8-core CPUs, 16GB RAM, and optimized AI functionalities, these devices are well-equipped for productivity-related tasks, light content creation, and multitasking—particularly paired with Microsoft 365 applications.

Q: Will third-party applications benefit from the NPU?

A:

Yes, developers now can use the NPU to improve performance in activities such as real-time image processing, voice recognition, and AI-assisted productivity tools, resulting in a smoother user experience.

Q: Where can I get more information or pre-order the latest devices?

A:

You can access further details and place pre-orders by visiting Microsoft’s Australian Surface webpage.

Zoox, Amazon’s Robotaxi Division, Announces Software Recall Due to Safety Issues


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Fast Overview

  • Amazon’s self-driving division Zoox has recalled 270 of its robotaxis following a crash incident in Las Vegas.
  • The collision involved a vacant Zoox vehicle and a passenger car; fortunately, no injuries occurred.
  • Zoox’s system inaccurately predicted the actions of another vehicle coming from a side driveway.
  • A software update has been released to address the problem, which took place at speeds exceeding 64 km/h.
  • The U.S. safety authority NHTSA has closed one investigation but is still probing another related to Zoox’s vehicle approval process.

Software Recall Underlines Ongoing Issues in Autonomous Driving

Amazon’s autonomous driving arm, Zoox, has voluntarily recalled 270 self-driving vehicles after a minor but significant incident in Las Vegas. The occurrence, which happened on 8 April 2024, involved a vacant Zoox robotaxi and a regular passenger car. While no injuries were reported, the event has reignited worries about the safety and dependability of autonomous technology.

Zoox robotaxi by Amazon recalled due to safety issues

Image credit: Zoox

An Insight into the Collision

Zoox stated that their automated driving technology wrongly anticipated that a car coming from a side driveway would carry on straight. In reality, the vehicle stopped suddenly and yielded, positioning itself on the road’s shoulder. The Zoox robotaxi, expecting it to move, slowed down and turned right—but ultimately did not prevent the crash despite harsh braking.

Zoox found that this issue arises when their vehicles are traveling over 64 km/h while another vehicle slowly merges from a side driveway. This highlighted a flaw in the system’s predictive modeling, prompting the company to suspend operations temporarily and issue a software patch to resolve the defect.

Regulatory Examination and Safety Regulation

The recall comes after a previous investigation by the U.S. National Highway Traffic Safety Administration (NHTSA), which commenced an inquiry into Zoox vehicles in May 2024 after two motorcyclists sustained injuries from unrelated rear-end collisions. These events were linked to unexpected stops from the autonomous vehicles.

Even though NHTSA concluded that particular investigation after Zoox released a software fix, a separate and ongoing inquiry persists regarding the validity of Zoox’s self-certification process for a robotaxi design that lacks conventional driving controls, such as a steering wheel and pedals—a pioneering vehicle framework that prompts regulatory considerations.

Implications for Australia’s Autonomous Future

Although Zoox currently operates only in the U.S., the ramifications of autonomous vehicle technology are felt internationally, including in Australia. As cities like Sydney, Melbourne, and Brisbane pursue smart city explorations and enhanced transport systems, safety events abroad provide vital lessons.

Australia’s National Transport Commission (NTC) has started formulating policy blueprints for the rollout of autonomous vehicles, with frameworks on safety and liability in active creation. Incidents like the one involving Zoox will likely shape these regulations, especially as firms aim to trial AVs on Australian roads in the foreseeable future.

Amazon’s Long-Term Vision for Robotaxis

Amazon purchased Zoox in 2020 for more than US$1.2 billion, making a significant investment in the potential of fully autonomous ride-hailing services. The objective is to create specifically designed vehicles that can operate safely without drivers, ultimately alleviating traffic congestion and reducing emissions in urban places.

Despite the hurdles, Zoox remains dedicated to its goal, affirming that safety is the primary focus of the company. The latest recall, although a setback, also indicates the firm’s readiness to tackle issues proactively—an essential trait in the swiftly changing autonomous mobility landscape.

Conclusion

Zoox, Amazon’s self-driving vehicle sector, has initiated a recall of 270 robotaxis following an incident in Las Vegas caused by a flaw in the vehicle’s predictive software. While the collision did not result in injuries, the case has intensified regulatory scrutiny and revealed persistent issues in AV safety. A software update has been implemented to address the flaw, and inquiries into Zoox’s certification methods remain ongoing. This event serves as a significant reference point for Australia’s own autonomous vehicle preparedness efforts.

Q: What prompted Zoox to issue a vehicle recall?

A:

The recall was initiated after a Zoox robotaxi was involved in a crash due to a software defect that miscalculated the movement of another vehicle coming from a side driveway. This flaw complicated the vehicle’s ability to steer clear of potential collisions in specific circumstances.

Q: Were there any injuries reported in this incident?

A:

No injuries were confirmed. The robotaxi was unoccupied at the time of the crash.

Q: How is Zoox handling the situation?

A:

Zoox has temporarily halted its operations and has rolled out a software update aimed at correcting the predictive errors in its automated driving system.

Q: What role does NHTSA play in this context?

A:

The U.S. National Highway Traffic Safety Administration investigates vehicle safety concerns. It had opened inquiries into Zoox vehicles due to braking issues and certification matters. One investigation has since been closed after the release of a software update, but another is still ongoing.

Q: Will this impact autonomous vehicle deployment in Australia?

A:

Yes. While Zoox does not currently operate in Australia, global incidents have implications for local policies and safety standards. Australia’s National Transport Commission is closely observing international trends as it develops regulations for autonomous vehicles.

Q: What distinguishes Zoox’s robotaxis?

A:

Zoox is creating specially designed, bidirectional robotaxis that do not include conventional driving features like steering wheels or pedals. These vehicles are engineered for complete autonomy from the very beginning.

Q: What’s next for Zoox and other AV enterprises?

A:

Companies such as Zoox will persist in refining their technologies and collaborating with regulators to ensure safe implementation. The journey to wholly autonomous vehicles involves overcoming technological challenges and building public confidence.

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Synology Launches New DiskStation for Enterprises Featuring an Impressive 300TB Storage Capacity


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Synology Introduces Business-Grade NAS Models in Australia with Up to 360TB Capacity

Quick Overview: Main Features

  • Synology launches DS1825+ and DS1525+ NAS tailored for SMBs in Australia
  • Substantial storage capability: expandable up to 360TB with additional units
  • Equipped with dual 2.5GbE ports and options for 10/25GbE upgrades
  • Fast performance: DS1825+ achieves read speeds up to 2,239 MB/s
  • Features dual M.2 slots for SSD caching or flash storage pools
  • Business-ready tools: Synology Drive, Active Backup Suite, Surveillance Station
  • Launch date: May 7, 2025, through Synology partners nationwide

Synology presents DS1525+ and DS1825+ NAS with 300TB capacity for business storage solutions

Next-Generation Business Storage Arrives in Australia with Synology’s DS1825+ and DS1525+

Synology has announced the release of two new high-performance NAS solutions — the DiskStation DS1825+ and DS1525+ — designed for small to medium enterprises and tech enthusiasts throughout Australia. These storage powerhouses promise enterprise-level performance, future-proof scalability, and a comprehensive suite of business functionalities, all while providing a remarkable 360TB of raw storage capacity.

Rapid Performance and Flexible Design

Dual 2.5GbE Networking and PCIe Expansion Options

Both models come with dual 2.5 Gigabit Ethernet ports for quick local data transfers. For businesses requiring boosted throughput, the DS1525+ is compatible with the E10G22-T1-Mini module for 10GbE upgrades. The DS1825+ further enhances connectivity with a PCIe 3.0 slot, allowing for 10GBASE-T or up to 25GbE through SFP+/SFP28 NICs for extremely fast network performance — perfect for data-intensive tasks such as video production or substantial backups.

SSD Caching and Flash Storage Capabilities

Each unit incorporates two M.2 NVMe SSD slots, which can be configured for all-flash storage pools or high-speed caching setups. Internal tests indicate that the DS1825+ can achieve sequential read speeds of up to 2,239 MB/s and write speeds of 1,573 MB/s with SSDs. The DS1525+ also demonstrates notable performance, reaching 1,181 MB/s for both read and write speeds, making them ideal for performance-critical applications.

Extensive Storage Scalability

A growth-oriented design is at the core of these NAS units. Both models support up to two DX525 5-bay expansion units, allowing the DS1525+ to achieve 300TB and the DS1825+ a maximum of 360TB of raw storage when equipped with 20TB drives. This modular framework enables businesses to scale storage according to their data needs without the necessity of replacing existing hardware.

Engineered for Dependability and Longevity

Synology has subjected the DS1825+ and DS1525+ to over 7,000 hours of rigorous testing to ensure dependable and steady performance. The company adheres to a strict compatibility list for drives, and the installation of DiskStation Manager (DSM) mandates the use of certified drives to guarantee smooth operation and integration. This meticulous strategy helps uphold optimal uptime, especially for critical business applications.

Robust Software Ecosystem for Enterprise Users

Powered by Synology’s DiskStation Manager (DSM), the new NAS models offer a comprehensive suite of enterprise-quality software tools designed for contemporary businesses.

Synology Drive

Functions as a secure private cloud, allowing teams to collaborate and synchronize files across different devices and locations. It serves as an excellent alternative to Dropbox or Google Drive for organizations seeking complete control over their data.

Active Backup Suite

This all-encompassing backup solution supports Windows, macOS, Linux, virtual machines, and various cloud platforms. It streamlines disaster recovery strategies with versatile off-site backup solutions and centralized management.

Surveillance Station

For enterprises emphasizing physical security, Synology’s Surveillance Station offers a scalable video management system equipped with intelligent analytics, real-time monitoring, and remote access functionalities. It supports a wide range of IP camera models and is well-suited for deployments across multiple sites.

Product Availability in Australia

From May 7, 2025, the DS1825+ and DS1525+ will be accessible through Synology’s authorized resellers and technology partners in Australia. Pricing will vary depending on the configuration, storage options, and reseller pricing structures. With their combination of speed, dependability, and scalability, these NAS models are poised to become integral components of the local business IT landscape.

For more information, visit Synology’s official site.

Conclusion

Synology’s DS1825+ and DS1525+ NAS devices offer an attractive storage solution for small and medium-sized enterprises across Australia. With scalable capacity of up to 360TB, rapid networking capabilities, and powerful business functionalities, these new DiskStations are crafted for those seeking reliability and high performance. As data requirements continue to rise, these NAS devices provide a forward-thinking foundation for secure, efficient, and centralized data management.

Common Questions

Q: Who is the target audience for the DS1825+ and DS1525+?

A:

These NAS devices are perfect for small to medium-sized businesses and professional users looking for a trusted, scalable, and high-performance storage solution for file sharing, backups, and business operations.

Q: What is the maximum storage capacity for the models?

A:

The DS1525+ can support up to 300TB, while the DS1825+ offers a maximum capacity of 360TB of raw storage when using compatible 20TB drives along with expansion units.

Q: Can I enhance the network speed beyond 2.5GbE?

A:

Certainly. The DS1525+ enables 10GbE through the E10G22-T1-Mini module, while the DS1825+ can be upgraded to 10/25GbE using PCIe expansion cards.

Q: What operating system is utilized by these NAS models?

A:

Both models operate on Synology’s DiskStation Manager (DSM), a user-friendly and feature-rich operating system designed for the management of NAS devices.

Q: How do these models enhance data security?

A:

They offer functionalities such as Synology Drive for data control, Active Backup Suite for comprehensive safeguarding, and Surveillance Station for physical security, all managed on a unified platform.

Q: Are these devices energy-efficient?

A:

Yes. Synology NAS products are recognized for their energy efficiency, featuring options for scheduled power on/off, HDD hibernation, and smart cooling systems to lower operational costs.

Q: Do I need specific drives for these NAS devices?

A:

Yes. To ensure stability and seamless integration, Synology necessitates the use of drives listed on their compatibility list, especially for enterprise-level models like these.

Domino’s Pizza Enterprises Launches Internal Developer Platform to Enhance Technological Innovation


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How Domino’s Pizza Enterprises Created a More Intelligent Engineering Future with an Internal Developer Platform

Quick Read: Essential Insights

  • Domino’s Pizza Enterprises (DPE) has rolled out an Internal Developer Platform (IDP) to optimise software assistance and documentation.
  • The platform, backed by Atlassian Compass, improves transparency regarding software ownership and component health.
  • DPE’s engineering workforce comprises over 140 engineers spread across 20 teams, overseeing a global ecommerce framework.
  • Since the IDP deployment, faster incident response times and enhanced operational efficiency have been observed.
  • Outdated software components are undergoing modernization and proper documentation within the platform.
  • Compass connects with Jira, Confluence, and Jira Service Management, with future plans to incorporate New Relic monitoring data.
  • Scorecards and initiatives are cultivating a culture centred on quality, responsibility, and ongoing enhancement.

Domino's Pizza Enterprises introduces internal developer platform for technological advancement

DPE software engineering manager Andrew Fraser.

Engineering at Scale: Domino’s Worldwide Technical Presence

Domino’s Pizza Enterprises (DPE), the lead franchisor for 12 nations with over 3,700 locations worldwide, has embarked on a significant digital shift by implementing an Internal Developer Platform (IDP) to integrate and optimise its software engineering methodologies.

With a workforce of 140 engineers divided into 20 agile squads, DPE’s main objective is to refine its digital ordering systems, which are vital to its international operations and revenue. “Online ordering is essential for us,” remarks Andrew Fraser, Software Engineering Manager at DPE.

From Chaos to Clarity: The Necessity of an IDP for DPE

In the past, DPE dealt with fragmented documentation, ambiguous software ownership, and inconsistent practices among teams. This led to time-consuming and expensive responses to production incidents. Engineers often struggled to find the right individuals or resources to resolve issues, especially with older software developed by previous employees.

Fraser states, “It’s challenging when you’re unsure who to approach or if the information you have is reliable. It drains time and funds, particularly during ecommerce downtimes.”

Choosing Atlassian Compass: An Ideal Platform Solution

After assessing multiple IDP options, DPE opted for Atlassian Compass because of its smooth integration with the existing Atlassian tools—Jira, Confluence, and Jira Service Management. Compass functions as a central software catalogue, consolidating details about each software component, including owners, documentation, dependencies, and health indicators.

“Since our activities are tracked and our knowledge is stored within the Atlassian suite, a software catalogue that integrates seamlessly makes it efficient,” Fraser observed.

Enhancing Incident Response and Developer Independence

Compass’s component homepages have evolved into a definitive source of truth for both engineering and support teams. These pages feature comprehensive documentation, dashboards, dependency maps, and links to monitoring tools—enabling developers and IT support personnel to resolve issues more swiftly and effectively.

This has already yielded results. “In ecommerce, every minute of decline affects sales. Compass aids us in retrieving information quicker, which saves the business money,” Fraser mentioned.

Scorecards, KPIs, and Ensuring Quality

A standout capability of Compass is its scorecard system, which DPE employs to evaluate the condition of its software components. Scorecards monitor metrics like test coverage, documentation adequacy, and uptime. These insights assist managers in prioritising updates to legacy systems and establishing measurable KPIs for their teams.

Fraser explained, “Scorecards help identify components that require focus. It’s a tool to ensure quality and speed in software delivery.”

Integrations: Establishing a Fully Connected DevOps Pipeline

Although the Compass integrations continue to mature, DPE is advancing. A custom script currently channels unit test results into the platform, and efforts are underway to sync Compass with Jira Service Management for enhanced incident tracking. Furthermore, service-level monitoring data from New Relic will soon be incorporated into health scorecards to monitor compliance and performance.

“We aim to directly connect support desk concerns to components. That will further reduce incident response durations,” Fraser said.

Future Prospects: Initiatives and Ongoing Enhancement

Fraser also has been given early access to a new Compass feature called “campaigns” (soon to be rebranded as “goals”), which ties into scorecards and enables leadership to set and monitor progress towards engineering objectives (OKRs/KPIs). “It’s going to assist us in addressing the quality issues that matter,” Fraser noted.

Conclusion

Domino’s Pizza Enterprises has effectively launched an Internal Developer Platform powered by Atlassian Compass to simplify software support, elevate documentation practices, and expedite incident responses. This initiative forms a crucial element of the company’s wider drive towards engineering excellence and digital transformation. With expanding integrations and data-driven tools like scorecards and campaigns, DPE is establishing a new benchmark for scalable, high-quality software development in the dynamic retail and ecommerce environments.

Q&A: Essential Information

Q: What is an Internal Developer Platform (IDP)?

A:

An IDP is a consolidated system that aids engineering teams in managing software components, streamlining workflows, and enforcing best practices. It typically features service catalogues, documentation, monitoring, and metrics dashboards.

Q: Why did Domino’s Pizza Enterprises implement an IDP?

A:

DPE adopted an IDP to clarify software ownership, reduce incident response times, and enhance code quality across its ecommerce platforms. The platform addresses issues associated with legacy systems and team onboarding.

Q: What platform did DPE choose and why?

A:

DPE selected Atlassian Compass due to its natural integration with Jira, Confluence, and Jira Service Management—tools already fundamental to DPE’s operations. Compass also offers feature-rich dashboards and scorecards.

Q: How does Compass enhance incident response?

A:

Compass allows teams to readily identify software owners, dependencies, and documentation during incident occurrences. This minimizes downtime and mitigates revenue loss during ecommerce interruptions.

Q: What are scorecards in Compass used for?

A:

Scorecards assess the health of software components based on metrics such as test coverage, documentation, and monitoring. They facilitate prioritisation of technical debt resolution and guide KPIs for engineering teams.

Q: What integrations are planned for the future?

A:

DPE plans to integrate Compass with New Relic for performance data and Jira Service Management to connect support tickets with software components. Alert metrics will also be presented in Compass for enhanced visibility.

Q:

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