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Chief Information Officer of Parliamentary Services Poised to Leave

David Leane on August 24, 2025

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DPS Experiences Leadership Shift

Quick Overview

James Lawson, DPS’s CIO, exits after 11 years with the organization.
Temporary arrangements are currently established until a new leader is appointed.
Lawson’s leadership was marked by significant cloud advancements and cost efficiencies.
Announcement for the new CIO anticipated by late August.
Lawson highlighted achievements on LinkedIn, including a zero-trust project.

Leadership Shift in the Technology Division of DPS

CIO of Parliamentary Services announces departure

The Department of Parliamentary Services (DPS) is currently undergoing a notable leadership change due to the resignation of its Chief Information Officer (CIO), James Lawson. After over ten years with the organization, Lawson, who has been on leave since March, has formally resigned. Temporary measures are in place to handle the CIO responsibilities as the department plans to announce a full-time successor by the end of August.

James Lawson’s Contributions at DPS

In his role as CIO, Lawson commended the Information Services Division (ISD) team for their creative methods, moving beyond conventional practices and adopting evidence-driven strategies and modern technologies. Key milestones during his leadership include an impressive 85 percent drop in virtual machines due to a cloud transformation initiative, an 18 percent decrease in operational costs, progress towards a zero-trust security model across the government, and acquiring $90 million in new funding for ICT projects.

Achievements in Cloud Migration and Cost Savings

Lawson’s time was characterized by significant progress in upgrading the digital infrastructure of the department. The successful 85 percent reduction in virtual machines through cloud migration stands out as a major accomplishment, reflecting a dedication to efficiency and modernization. Furthermore, the department experienced a considerable cut in operational expenses, emphasizing the favorable effects of these changes.

Future of Leadership in DPS’ Technology Sector

With Lawson’s exit, the department is looking forward to selecting a new CIO who can enhance these accomplishments and sustain the ongoing momentum. The announcement for the new CIO is slated for before the end of August, representing a crucial juncture for the technological direction of DPS.

Conclusion

The exit of James Lawson as CIO signifies a transitional phase for the Department of Parliamentary Services. His leadership resulted in considerable advancements in cloud technology and cost management, establishing a robust foundation for future development. As DPS prepares to reveal a new CIO, expectations are high for continued innovation and enhancements.

Q: Who is James Lawson?

A: James Lawson was the Chief Information Officer at the Department of Parliamentary Services, serving for more than 11 years.

Q: What accomplishments were noted during Lawson’s time?

A: Notable accomplishments include an 85% reduction in virtual machines, an 18% decrease in operating expenses, advances towards zero-trust, and securing $90 million for ICT initiatives.

Q: What is the current status of the CIO position at DPS?

A: The CIO position is presently covered through interim measures, with a permanent appointment anticipated by the end of August.

Q: What does zero-trust mean, and why is it significant?

A: Zero-trust is a security framework demanding that all users be verified and authorized, enhancing security across governmental functions.

Q: How has the department gained from cloud migration?

A: The cloud migration resulted in an 85% decline in virtual machines, boosting efficiency and lowering costs.

Q: What is the next step for DPS regarding technology leadership?

A: DPS is expected to appoint a new CIO before the end of August to carry forward the enhancements and developments in the technology framework.

PRISMXR in-Ear Gaming Headphones Review

Matthew Miller on August 24, 2025

PRISMXR in-Ear Gaming Headphones, Wireless Earbuds Bluetooth with USB-C Dongle, 25ms Low Latency Compatible with PS 5/4, Meta Quest 3/3S/2, Switch, Steam Deck, PC, 2.4GHz WiFi – Vega T1, White

CBA Keeps Positions After AI Bot Evaluation

wpengine on August 24, 2025

Commonwealth Bank Maintains Jobs Post AI Assessment

Quick Overview

Commonwealth Bank maintains 45 customer service positions after AI bot evaluation.
The AI bot was initially designed to eliminate certain positions, prompting an assessment.
Staff were presented with options for redeployment or voluntary departure.
Finance Sector Union regards this as a victory but cautions about persistent automation risks.

AI Bot Implementation and Employment Security

CBA to retain roles it had assessed after implementing AI bot

The Commonwealth Bank of Australia (CBA) has chosen to preserve 45 customer service positions following an extensive review of its newly launched AI ‘voice bot’. Initially, the bank viewed these positions as unnecessary due to the bot’s goal of optimizing incoming call management.

Outcome of Review and Employee Choices

After a three-week analysis, CBA acknowledged that the initial review was flawed and opted against eliminating the roles. Employees holding these positions are now provided the opportunity to remain in their current roles, explore redeployment options within the bank, or select voluntary departure from the company.

Union’s View and Future Consequences

The Finance Sector Union (FSU) celebrated the decision as a substantial win for employees, underscoring the persistent difficulties posed by job automation. The FSU stressed the necessity for employee participation in conversations surrounding technological advancements in the banking industry, along with the critical importance of offering training as job demands change.

Conclusion

The Commonwealth Bank’s choice to retain 45 positions in light of an AI bot review highlights the challenges of balancing technological integration with job security. Though the bank has reversed its prior stance, the larger dialogue on automation and employment persists, carrying substantial implications for the workforce of the future.

Q&A

Q: Why did Commonwealth Bank choose to retain the 45 positions?

A: The bank determined that its initial review did not adequately reflect all business considerations, resulting in the decision to keep the positions.

Q: What options are available to the employees affected?

A: Employees may decide to stay in their current roles, seek redeployment within CBA, or choose voluntary exit.

Q: How did the Finance Sector Union respond to this decision?

A: The FSU regarded the decision as a notable achievement for workers, while also cautioning about the ongoing dangers of job automation in the industry.

Q: What is the wider effect of AI on job security in the banking sector?

A: AI presents challenges to job security by potentially replacing traditional roles, but it also creates opportunities for employees to engage in more strategic roles and enhance their skills.

Discover the Golden Age of Gaming with LASER’s Latest All-in-One Retro Projector

Nicholas Kinports on August 24, 2025

Quick Read

LASER unveils a Retro Gaming Projector equipped with over 80 vintage games.
Offers ROM emulation support for NES, SNES, Mega Drive, and N64.
Includes a pair of wireless controllers and a 120-inch display.
Operates on Android OS with HDMI and USB ports.
Priced at A$299 at major retailers across Australia.

A Trip Down Memory Lane

The Australian electronics brand LASER is bringing the charm of arcade gaming into residences with its latest Retro Gaming Projector. This all-in-one entertainment device comes pre-loaded with over 80 officially licensed classic games, ready to provide big-screen retro excitement anyplace.

ROM Emulator Compatibility

In addition to the built-in game library, the projector features ROM emulator compatibility for legendary consoles like the NES, SNES, Mega Drive, and N64. This functionality allows gamers to experience the joy of classic gaming on any wall space available.

Specifications

The LASER Retro Gaming Projector is crafted for immediate enjoyment. It comes with two wireless controllers, a remote, and a large 120-inch fabric screen. Equipped with built-in speakers, simply power it on to convert your area into a gaming haven.

Connectivity options include HDMI and USB inputs, allowing you to link external devices such as a Nintendo Switch, laptop, or DVD player. You can enhance your sound experience by connecting external speakers. With an Android OS, the projector also functions as a complete entertainment system, granting access to the Google Play Store for additional games and streaming services.

Highlighted Features

80 retro games included: Immerse yourself in a chosen selection of arcade classics, platformers, and fighting games.
Built-in emulators + ROM compatibility: Enjoy gaming across different eras with support for numerous consoles.
Two wireless controllers: Experience hassle-free gaming for solo or multiplayer gameplay.
120” projection: Engage in an immersive, large-screen experience with automatic keystone adjustment.
Android OS: Access streaming platforms and mobile games for a full entertainment experience.
HDMI & USB ports: Easily connect to external content or sound systems.
Portable design: Take it along for an impromptu retro game evening.

The Game Library Offered

The projector provides a broad library ready for play, covering various genres. Racing enthusiasts can enjoy classics such as Street Racer, World Rally, and the Top Racer series. The collection also features sports, action platformers, shooters, and puzzle games, catering to every gaming taste.

Cost and Availability

The LASER Retro Gaming Projector retails in Australia for A$299. It can be acquired from retailers like Harvey Norman, JB Hi-Fi Marketplace, The Good Guys, Bing Lee, and Retravision.

Conclusion

LASER has assembled an appealing offering for fans of retro gaming. With included controllers, a sizable screen, and a rich game library, it serves as a full arcade experience in one package. Its functionality as an Android-powered projector significantly enhances its value. Although ROM support is a significant advantage, compatibility may vary; nonetheless, the pre-loaded 80 games promise ample entertainment right from the start.

Overview

The LASER Retro Gaming Projector provides a nostalgic gaming adventure with contemporary ease. Its pre-installed games, emulator options, and Android features make it a flexible entertainment choice for any home. Offered at a reasonable price, it’s a fantastic option for retro gaming aficionados throughout Australia.

Q&A

Q: What games are provided with the projector?

A: The LASER Retro Gaming Projector comes with more than 80 classic games from various genres, including racing, sports, action platformers, shooters, and puzzles.

Q: Can I connect additional devices to the projector?

A: Absolutely, the projector has HDMI and USB ports that enable connections with devices like a Nintendo Switch, laptop, or DVD player.

Q: Does the projector support modern gaming systems?

A: While it is mainly focused on retro gaming, the HDMI connectivity permits usage with modern gaming systems and other devices.

Q: Is the projector designed for portability?

A: Yes, its portable plug-and-play design allows for straightforward setup anywhere, making it ideal for game nights with friends.

Q: How does the ROM emulator functionality operate?

A: The projector supports ROM emulation for consoles like NES, SNES, Mega Drive, and N64, enabling you to play downloaded games from these platforms.

Q: Where can I buy the LASER Retro Gaming Projector?

A: It is available for purchase in Australia at Harvey Norman, JB Hi-Fi Marketplace, The Good Guys, Bing Lee, and Retravision.

Get Ready for Action, Australia: ROG Xbox Ally and Ally X Handhelds Launch on 16 October

wpengine on August 24, 2025

Quick Read

ROG Xbox Ally and Ally X handheld consoles are set to be released in Australia on 16 October 2025.
The new Handheld Compatibility Program guarantees game availability.
Enhanced shader loading and AI-driven functionalities elevate the gaming experience.
ROG Raikiri II Xbox Wireless Controller delivers exceptional accuracy.

ROG Xbox Ally and Ally X Handhelds Prepared for Australian Launch

The Australian gaming community is about to witness an exhilarating advancement as the ROG Xbox Ally and ROG Xbox Ally X handheld consoles are introduced on 16 October 2025. This news was officially revealed during the Xbox presentation at gamescom 2025, offering players the exciting possibility of taking their vast game collections with them wherever they go.

Handheld PC Gaming: A Revolutionary Phase

First presented at the Xbox Games Showcase earlier this year, the ROG Xbox Ally and Ally X transcend the concept of mere portable gaming devices; they signify a monumental progression into handheld PC gaming. These gadgets provide effortless access to games from Xbox, Battle.net, and other significant PC platforms, guaranteeing that gamers can enjoy play anytime, anywhere.

Handheld Compatibility Initiative

In support of these innovative devices, Xbox has launched the Handheld Compatibility Program. This program ensures that a greater number of games are instantly playable on your handheld device. Titles in your collection will feature tags such as “Handheld Optimised” or “Mostly Compatible,” simplifying the gaming experience by minimizing setup times.

Upgraded Gaming Features

The ROG Xbox Ally devices are furnished with cutting-edge features. The sophisticated shader delivery framework preloads game shaders as they are downloaded, allowing games to start up to ten times quicker while conserving battery life. Additionally, the ROG Xbox Ally X will soon gain AI-enhanced features like Automatic Super Resolution (Auto SR), which improves game visuals without the need for developer intervention, and highlight reels that document key gameplay moments for easy sharing.

Precision Play with ROG Raikiri II Controller

For gamers who favor classic control schemes, the ROG Raikiri II Xbox Wireless Controller serves as the perfect companion. Crafted by ASUS, this controller boasts features such as a 1000Hz polling rate in PC mode, anti-drift TMR joysticks, and dual-mode triggers, ensuring accuracy and dependability for all players.

Conclusion

As Australia eagerly awaits the launch of the ROG Xbox Ally and Ally X, these devices pledge to transform handheld gaming with their groundbreaking features and integrated game access. The Handheld Compatibility Program, alongside the advanced gaming improvements, positions these handhelds as essential items for dedicated gamers this holiday season.

Q: What is the launch date for the ROG Xbox Ally and Ally X in Australia?

A: The ROG Xbox Ally and Ally X will be officially available in Australia on 16 October 2025.

Q: What does the Handheld Compatibility Program entail?

A: It is a program initiated by Xbox to make more games available on handheld devices, designated as “Handheld Optimised” or “Mostly Compatible” in your game library.

Q: What are the primary features of the ROG Xbox Ally devices?

A: Primary features include advanced shader delivery for expedited game startups, AI-driven Automatic Super Resolution for enhanced visuals, and highlight reels for showcasing gameplay moments.

Q: What distinguishes the ROG Raikiri II Xbox Wireless Controller?

A: The controller offers a 1000Hz polling rate in PC mode, anti-drift TMR joysticks, and dual-mode triggers, ensuring high precision and reliability.

Sudio A1 Pink Review

Matthew Miller on August 24, 2025

Sudio A1 Pink, Bluetooth Earphones, Touch Control with Compact Wireless Charging Cradle, IPX4 Protected, Noise-Permeable Headphones with Built-in Microphone, Premium Crystal Sound

Serco Connects Varied Workforce through ServiceNow-Enabled Platform

Nicholas Webb on August 23, 2025

Fast Overview

Serco introduces the Serco Connect application to enhance contractor connectivity throughout Australia.
This application utilizes the ServiceNow platform and incorporates Sysintegra’s ZertID tool.
With Serco Connect, employees can submit leave requests, view payslips, log support inquiries, and complete training requirements.
About 75% of Serco’s workforce is engaged in mobile and site-specific roles.
The application tackles disconnection issues and simplifies HR and IT workflows.

Overview of Serco Connect

Serco has launched its cutting-edge technology, Serco Connect, a mobile application intended to close the communication gap among its widespread contractor workforce in Australia. This strategic initiative seeks to improve connectivity and optimize operations for employees spread across various locations.

Serco facilitates connections for a dispersed workforce through a ServiceNow-supported platform

Capabilities and Features

The Serco Connect application, developed on the ServiceNow platform, offers an extensive array of functionalities. Employees can now submit leave applications, retrieve payslips, report support issues, and fulfill essential training modules from a single interface. This development represents a major enhancement over conventional isolated systems.

Integration with ServiceNow

The fundamental functionality of the application is anchored in its integration with the ServiceNow platform. This supports management of access, identity lifecycle oversight, and governance administration, guaranteeing smooth operations.

Sysintegra’s Contribution to Development

Sysintegra, a specialist in digital identity and access management, was instrumental in the platform’s creation. Its proprietary identity tool, ZertID, provides single sign-on capabilities, allowing employees to effortlessly utilize their contracted company credentials.

Tackling Workforce Issues

During the ServiceNow World Forum in Sydney, Jamie Shields, Serco Asia Pacific’s platform owner for ServiceNow, pointed out that the app’s creation was a direct response to workforce feedback. Numerous employees expressed feelings of disconnection from the organization due to their assignments at various sites and sectors.

Enhancing Service Access

The distributed nature of Serco’s workforce, with around 75% in mobile and site-based positions, created notable difficulties. Routine tasks like checking leave balances or reviewing payslips were often tedious and required HR involvement. The new application streamlines these tasks, enhancing efficiency and reducing time spent.

Joint Development Initiative

The application’s successful rollout in six weeks underscores the collective efforts of Serco’s HR, IT, and cybersecurity teams. Shields underscored the significance of grasping the business challenge and striving for a solution that authentically meets workforce demands.

Conclusion

Serco Connect signifies a major advancement in connecting and empowering Serco’s workforce across Australia. By utilizing ServiceNow and the knowledge of Sysintegra, Serco has tackled critical disconnection issues and optimized HR and IT processes, boosting operational efficiency and employee contentment.

Q: What is the main purpose of the Serco Connect application?

A: The app enables Serco employees to apply for leave, check payslips, log support requests, and complete training modules all from one platform.

Q: How does the app combat employee disconnection?

A: By integrating with ServiceNow and utilizing Sysintegra’s ZertID, the app allows employees to connect with Serco’s systems using their contracted company credentials, thus alleviating feelings of disconnection.

Q: What portion of Serco’s workforce is mobile and site-based?

A: About 75% of Serco’s workforce is engaged in mobile and site-specific roles.

Q: Who were the primary collaborators in the application’s development?

A: The app’s development was a cooperative effort among Serco’s HR, IT, and cybersecurity teams, as well as digital identity expert Sysintegra.

Q: How long was needed to launch the Serco Connect app?

A: The application was created and launched within a six-week period.

Union’s request for compensation arrangements poses a risk to Australia’s AI industry.

David Leane on August 23, 2025

Brief Overview

The Tech Council of Australia (TCA) and the Australian Council of Trade Unions (ACTU) examine compensation frameworks for AI-generated content utilization.
The agreement has ignited discussion regarding its potential effect on Australia’s AI industry.
The Media, Entertainment & Arts Alliance (MEAA) describes it as a milestone in their ‘Stop Creative Theft’ initiative.
Apprehensions emerge that this initiative could impede AI progress and investment.
MEAA’s requests include the establishment of an AI Act, clarity, and safeguards for Indigenous intellectual property.
Possible repercussions for fields such as healthcare, education, and environmental stewardship.

Union Requests and AI Growth

The Tech Council of Australia (TCA) has disclosed a preliminary accord with the Australian Council of Trade Unions (ACTU) to investigate compensation frameworks for content employed in training artificial intelligence systems. This arrangement, unveiled during the Albanese government’s productivity summit, seeks to tackle ethical issues but has faced backlash for possibly obstructing Australia’s AI aspirations.

Unions in the creative sector, spearheaded by the Media, Entertainment & Arts Alliance (MEAA), regard the announcement as a notable success in their ‘Stop Creative Theft’ campaign. MEAA Chief Executive Erin Madeley has emphasized the necessity of recognizing the rights of creatives whose creations have been utilized without approval or remuneration.

Potential hindrance to Australia's AI sector

Challenges of Burdensome Requirements

Although the agreement aims to engage unions in negotiating fair compensation, it risks introducing cumbersome requirements that could inhibit AI progress. The MEAA’s requests encompass an all-encompassing AI Act, transparency in data handling, obligatory labeling of AI-generated materials, a tax on major technology firms, protections for Indigenous intellectual property, and regulations against unauthorized digital reproductions.

Such regulations could impose substantial compliance burdens on tech firms, discouraging investment and delaying AI implementation. This might impact domains like healthcare, education, and environmental management, where AI enhances efficiency and innovation.

Possible Effects on Creative Sectors

The agreement also fails to recognize the ways AI enriches creative industries by automating mundane tasks, allowing artists and journalists to concentrate on more valuable endeavors, and democratizing content creation. Enforcing sweeping restrictions based on unverified allegations of “theft” could splinter the market, placing Australia at a disadvantage compared to global players that promote free AI advancement.

Conclusion

The initial agreement between the TCA and ACTU to consider compensation frameworks for AI content utilization has provoked considerable discussion. While aiming to resolve ethical dilemmas, this move poses a threat to Australia’s AI development and innovation. Creative unions, including the MEAA, celebrate it as a substantial achievement, yet the danger of increased compliance costs and regulatory overreach could hinder investment and progress in vital industries. A balanced strategy is essential to ensure that AI can flourish without excessive restraints.

Questions & Answers

Q: What is the intent behind the TCA and ACTU agreement?

A: The agreement seeks to investigate compensation models for content utilized in AI training, addressing ethical issues and labor rights.

Q: What criticisms have been raised against the agreement?

A: Detractors claim it may create burdensome requirements that could stifle AI growth and investment in Australia.

Q: What are the key demands of the MEAA?

A: The MEAA’s demands include an AI Act, transparency, mandatory labeling, levies on tech companies, and Indigenous IP protections.

Q: How could the agreement influence critical sectors in Australia?

A: Elevated compliance costs and excessive regulation could deter investment, impacting sectors like healthcare, education, and environmental management where AI promotes innovation.

Q: What are the implications for the creative sector?

A: Overregulation could disrupt the market and restrict the benefits AI offers by automating tasks and enabling higher-value endeavors.

Q: What should be the focus going forward?

A: A balanced approach that protects innovation and allows AI to thrive without unnecessary obstacles is vital.

xinwld Bluetooth Headphones Review

Matthew Miller on August 23, 2025

xinwld Bluetooth Headphones, Wireless Bluetooth 5.3 In-Ear Headphones with 4 ENC Noise Cancelling Mic, Wireless Earbuds 40 Hours, IP7 Waterproof, Purple

Chemist Warehouse Employs AI to Enhance HR Inbox Administration

Nicholas Webb on August 23, 2025

Chemist Warehouse Utilizes AI for Improved HR Productivity

Brief Overview

Chemist Warehouse employs AI to address HR questions for its 30,000 employees and store operators.
The AI tool, AIHRA, automates the creation of responses for HR inquiries.
AIHRA connects with information sources such as Fair Work Australia for precise data.
The AI tool saves the HR team roughly 1950 hours each year.
AIHRA was created in collaboration with Microsoft partner Insurgence AI utilizing Microsoft Azure.
Chemist Warehouse is concentrating on AI governance and swift value extraction.

AI-Driven HR Productivity at Chemist Warehouse

AI improves HR inbox handling at Chemist Warehouse

Image credit: Chemist Warehouse/Microsoft.

Chemist Warehouse, a prominent discount pharmacy chain, has transformed its human resources (HR) functions by implementing an artificial intelligence (AI) system known as AIHRA in its shared email inbox. This groundbreaking initiative, launched at the beginning of 2025, seeks to streamline HR inquiries from its large workforce of 30,000 employees and store operators by automating the preliminary drafting of responses.

The Development of AIHRA

AIHRA, fondly called “she” by the HR team, has undergone considerable growth since its launch. Initially dubbed ‘baby AIHRA’, it has advanced to ‘intern AIHRA’, demonstrating its capability to address a wider variety of HR-related issues such as leave requests, probation oversight, and performance conversations. This development reflects the continuous enhancements made during the year.

Integration and Capabilities

AIHRA is crafted to integrate flawlessly with external data sources, including Fair Work Australia. This connection guarantees that the AI system can access contemporary award documents and enterprise bargaining contracts, along with internal guidelines. Within half a minute of receiving an inquiry, AIHRA formulates a response, which is then evaluated by an HR advisor before dispatch, ensuring both rapidity and precision.

Efficiency and Time Savings

The introduction of AIHRA has resulted in notable time savings for Chemist Warehouse’s HR advisory team. By handling up to 300 email inquiries each week, the AI system is projected to save the team around 1950 hours annually. This efficiency empowers the HR advisors to concentrate on more complicated and urgent assignments.

Strategic Implementation of AI

Created in partnership with Microsoft affiliate Insurgence AI, AIHRA utilizes Microsoft Azure AI Foundry and the Power Platform. Chemist Warehouse is dedicated to a structured approach to AI, balancing governance with immediate business advantages. This strategy includes a scalable AI governance model that aligns with the organization’s long-term objectives while achieving quick successes across various business segments.

Conclusion

Chemist Warehouse’s strategic application of AI in HR inbox management illustrates the potential of technology to boost operational efficiency. By automating repetitive tasks, the pharmacy chain not only conserves time but also enables its HR team to focus on more strategic projects. This example underscores the significance of AI integration in contemporary business practices, establishing a benchmark for others to emulate.

Q: What is AIHRA and what is its purpose?

A: AIHRA is an AI-based system utilized by Chemist Warehouse to automate the initial drafting of responses to HR inquiries, incorporating data sources to guarantee accurate and efficient information delivery.

Q: What amount of time does AIHRA save the HR team each year?

A: AIHRA is estimated to save the HR advisory team around 1950 hours yearly by automating standard email query responses.

Q: What technologies were used to develop AIHRA?

A: AIHRA was developed in collaboration with Microsoft partner Insurgence AI, utilizing Microsoft Azure AI Foundry and the Power Platform.

Q: How does AIHRA guarantee the accuracy of its responses?

A: AIHRA connects with third-party data sources such as Fair Work Australia to access current award documents and agreements, ensuring that the provided information is correct and relevant.

Q: What is the strategic strategy of Chemist Warehouse regarding AI implementation?

A: Chemist Warehouse is implementing a structured approach to AI, emphasizing scalable governance and immediate business impact, focusing on high-feasibility, high-value use cases for rapid victories aligned with long-term goals.