Techbest – Top Tech Reviews In Australia
The best in Australian gadgets and technology
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Skullcandy Dime Evo in-Ear Wireless Headphones, 36 Hours Battery Life, Micro, Compatible with iPhone, Android and Bluetooth Devices – Beige
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Craveable Brands, recognised for franchises like Red Rooster and Oporto, is focusing on artificial intelligence (AI) to enhance customer loyalty and operational support for franchisees. Chief Information Officer Simon Revelman recently highlighted the potential of AI at the Agentforce World Tour in Sydney, pointing out its “clear” applications within hospitality environments.
For example, AI agents could quickly handle customer issues, such as providing a voucher for cold fries, thereby boosting customer satisfaction and loyalty. Additionally, franchisees might find AI support useful for operational questions, like grasping labour laws or food safety measures.
Despite the optimistic outlook, Revelman stressed the necessity of reducing risks linked to AI implementation. Citing that 95% of AI projects do not succeed, he pointed out the need for trustworthy vendor collaborations. Craveable Brands seeks partners capable of showcasing successful AI deployments, delivering a return on investment (ROI) prior to any financial commitments.
Craveable Brands employs Salesforce’s Experience Cloud and Service Cloud to enhance franchisee management. This integration allows franchisees to access vital business data and efficiently oversee operations. For instance, altering store hours automatically syncs with services like Google and Uber Eats, avoiding customer frustration over outdated information.
Data analytics is essential in assisting franchisees. By using Tableau and Google Cloud, Craveable Brands equips business advisors with detailed metrics to pinpoint improvement areas for franchisees. This data-focused strategy is crucial in a competitive quick service restaurant (QSR) market, particularly as consumer visits and expenditures decline.
Craveable Brands is investigating AI to enrich customer interactions and enhance franchisee operations. While AI provides substantial advantages, the company remains cautious about its implementation due to notable project failure rates. By forging alliances with skilled vendors and utilizing data-oriented strategies, Craveable Brands aims to retain its competitive position in the QSR sector.
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Nokia Wireless Earbuds, Bluetooth 5.3 Earphones in Ear with Dual ENC Noise Cancelling Mic,Touch Control Earbuds Deep Bass Stereo Sound, 20H Playtime Wireless Headphones, Black E3102Plus (White)
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EnergyAustralia is entering a crucial leadership shift as the long-serving Chief Information Officer (CIO) Julie Bale announces her impending retirement. After nearly seven years of guiding the company’s tech innovations, Bale will be succeeded by Eglantine Etiemble, the prior Chief Technology Officer (CTO) of PEXA.
Eglantine Etiemble will assume the role of CIO at EnergyAustralia, bringing extensive expertise from her time at PEXA and DuluxGroup. Enthusiastic about her new position, Etiemble shared her thoughts on LinkedIn, emphasizing the essential role the energy sector plays in Australia and the important part technology will have in its evolution.
Throughout her tenure at EnergyAustralia, Julie Bale made remarkable progress in updating the company’s technology infrastructure and fortifying its cyber resilience. Her leadership cultivated a culture of collaboration among technology and business teams, fundamentally altering operational methods. Bale will continue to work with the company until July to facilitate a seamless transition.
Mark Collette, EnergyAustralia’s Managing Director, expressed trust in Etiemble’s capability to guide the company’s technological strategy. He highlighted the significance of technology and data as vital enablers for enhancing customer experiences and aiding the national energy transition. Etiemble’s proficiency in digital transformation, platform upgrades, and AI implementation is anticipated to propel the next stage of development for EnergyAustralia.
EnergyAustralia is poised for a strategic transformation with the retirement of CIO Julie Bale and the elevation of Eglantine Etiemble. As the energy sector experiences a digital transition, Etiemble’s background and vision position her as a significant player in navigating this crucial phase for the company and the industry at large.
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Wireless Earbuds, Bluetooth 5.4 Earphones in Ear 3D Stereo, Bluetooth Headphones with 4 ENC Noise Cancelling Mic, 40H Deep Bass
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TOZO T12 Wireless Earbuds Bluetooth 5.3 Headphones Built-in ENC Noise Cancelling Mic, 55H Playtime LED Digital Display with Wireless Charging Case, App Control Immersive Premium Sound Enhanced Version
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Xiaomi Redmi Buds 5, Bluetooth 5.3 in-Ear Headphones, 46 dB Active Noise Cancellation, Up to 40 Hours Battery, Dynamic Driver, 5 ATM Waterproof, White
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Nokia Wireless Earbuds, Bluetooth 5.3 Earphones in Ear with Dual ENC Noise Cancelling Mic,Touch Control Earbuds Deep Bass Stereo Sound, 20H Playtime Wireless Headphones, Black E3102Plus (Black)
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TPG Telecom and Optus are disputing Telstra’s claims regarding the usability of mobile services in regions with less robust signal strengths. This controversy is escalating as the Australian Communications and Media Authority (ACMA) introduces new mapping standards for mobile coverage.
ACMA’s draft suggests that regions with signal strengths lower than -115dBm should not be categorized as having usable service. Telstra, however, advocates for a lower benchmark of -122dBm, a position that TPG Telecom and Optus oppose.
TPG Telecom accuses Telstra of overstating its coverage, asserting it encompasses areas where mobile services may be unreliable. Both Optus and TPG support ACMA’s proposed threshold, arguing that it better reflects the accurate portrayal of usable coverage.
ACMA’s -115dBm threshold is grounded in international standards and the National Audit of Mobile Coverage (NAMC) initiative. This standard is designed to produce clearer coverage maps with designations for good, moderate, usable, and no coverage.
Telstra contends that ACMA’s methodology could mislead consumers, influencing their choices regarding service plans and usage. The carrier points out that a significant number of its customers depend on coverage that falls below the -115dBm threshold.
Optus maintains that the -115dBm benchmark is the minimal level at which consumers can anticipate a dependable mobile experience. It opposes any lower threshold, believing it could misrepresent the reliability of coverage.
Telstra expresses apprehensions that the new standard might conflict with upcoming Universal Outdoor Mobile Obligation (UOMO) legislation, which mandates providing coverage over wide areas and may rely on satellite systems.
TPG Telecom and Optus are advocating for additional industry discussions ahead of finalizing the new standard, expected to be completed by the month’s end. ACMA aims to enforce the standard by June 30.
The discussion surrounding mobile coverage mapping in Australia sees TPG Telecom and Optus disputing Telstra’s proposal for a diminished signal strength threshold. With ACMA’s new standard on the horizon, industry participants are urged to achieve consensus for clarity and precision in representation of coverage.
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TOZO Upgrade NC3 Hybrid Active Noise Cancelling Wireless Earbuds with 6 Mics AI Clear Call Ear Buds 68H Playtime with LED Display 32 Preset EQs via APP Bluetooth 5.3 IPX8 Waterproof in Ear Headphones
