Viva Energy Completes New HR System Before Coles Transition


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Viva Energy Enhances HR with Dayforce Integration

Quick Read

  • Viva Energy adopts a new HR system utilizing Dayforce.
  • This transition follows the acquisition of Coles Express and includes the sites from OTR Group.
  • The integration focuses on enhancing efficiency and removing manual tasks.
  • Viva Energy is now the largest fuel and convenience retailer in Australia.
  • The project encountered simultaneous challenges but was completed on schedule.

Viva Energy’s HR Evolution

Viva Energy, currently recognized as Australia’s leading fuel and convenience retailer, has successfully made the switch to a greenfield HR and payroll system powered by Dayforce. This strategic decision follows the acquisition of Coles Express and includes several hundred OTR Group locations.

Viva Energy Completes New HR System Before Coles Transition


Jason McNamara (left) presents at the Dayforce Summit.

The Separation Challenge

According to a transition services agreement, Viva Energy had a two-year period to implement independent core systems post-acquisition of Coles Express, necessitating the development of new greenfield payroll and HR systems from the ground up, as no previous systems were handed over from Coles.

OTR Group Integration

At the same time, the operations of the OTR Group were transferred to the new Dayforce platform, acknowledging the constraints of their previous HR systems. This extensive upgrade was crucial for optimized operations.

Gains in Automation and Efficiency

Prior to the transition, Coles Express operated using a combination of SAP SuccessFactors and Kronos, with many manual procedures still in place. The new system brings in digital functionalities and self-service options for staff, substantially decreasing manual tasks and boosting efficiency.

Managing the Project and Overcoming Challenges

The HR transformation formed part of six simultaneous initiatives, including enterprise resource planning and cloud solutions. Despite the demanding timelines, the project team, comprising Dayforce and Pinpoint HRM partners, remained dedicated and accomplished a successful transition.

Improved Payroll Functions

The shift has simplified payroll operations, alleviating the Monday rush to approve timesheets for 700 sites. Site managers can now oversee timesheets throughout the week, making processes easier and lightening the load on payroll personnel.

Conclusion

Viva Energy’s implementation of a Dayforce-based HR system signifies an important milestone in its development as Australia’s largest fuel and convenience retailer. By integrating operations from Coles Express and OTR Group, Viva Energy has improved efficiency and minimized manual procedures, setting the stage for streamlined and effective management throughout its extensive network.

Questions & Answers

Q: What prompted Viva Energy’s switch to a new HR system?

A: The change was essential following the acquisition of Coles Express, necessitating the formation of independent core systems within a two-year window.

Q: What obstacles did Viva Energy encounter during the transition?

A: The initiative was part of six concurrent programs, dealing with tight deadlines and the need to merge operations from both Coles Express and OTR Group.

Q: How has the new Dayforce system enhanced operations?

A: This system has automated payroll functions, diminished manual workloads, and provided digital self-service functionalities to employees, improving overall efficiency.

Q: What was a major advantage of using Dayforce for Viva Energy?

A: A key advantage was the capability to approve timesheets throughout the week, decreasing pressure on payroll teams and enhancing operational efficiency.

Q: What role did the project partners play in the transition?

A: Dayforce and partner Pinpoint HRM played a crucial role in the success of the project, maintaining a collaborative team approach to ensure timely completion.

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