Treasury Wine Estates Engages AI Agents to Reveal Enhanced Consumer Insights


We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!

Treasury Wine Estates Utilises AI Agents for Enhanced Consumer Insights | TechBest

Quick Overview

  • Treasury Wine Estates (TWE) incorporates AI agents Aivi and Viti to assess global wine industry information.
  • AI technologies created in collaboration with GPTStrategic to improve trend analysis and foster innovation.
  • AI agents examine over 3,500 industry documents compiled on SharePoint.
  • Aivi concentrates on enhancing insights derived from data, while Viti anticipates future trends and innovations.
  • Utilisation of AI minimizes human bias and hastens decision-making across TWE’s portfolio.
  • Opportunities for extending AI applications into sales and marketing areas within the organization.
  • A component of a larger digital transformation involving robotics and predictive analytics.

Transforming Wine Industry Analysis through AI

Treasury Wine Estates (TWE), one of the globe’s largest wine enterprises, has boldly stepped into the future by implementing two AI agents—Aivi and Viti—to transform the way the company extracts value from worldwide wine consumption information and industry trend analyses. This initiative, crafted in cooperation with GPTStrategic, is designed to streamline and enhance insight generation throughout its expansive array of wine brands.

Treasury Wine Estates Engages AI Agents to Reveal Enhanced Consumer Insights


Aivi and Viti: The Digital Minds Behind the Insights

Functions

Aivi and Viti each have unique but complementary functions. Aivi distills and synthesizes thousands of documents—currently over 3,500—into implementable trend insights. Conversely, Viti is structured to look forward, pinpointing future opportunities and innovation pathways within the wine industry.

Origins

Prior to the introduction of AI, TWE’s insights process was largely manual and labor-intensive. According to Angus Lilley, Managing Director of Treasury Premium Brands, the company encountered difficulties in both aggregating extensive volumes of data and in extracting unbiased, timely insights from them. “One of the issues we faced was amalgamating and keeping all the information and reports consolidated,” he stated.

Centralised Data for Intelligent Decisions

To facilitate the AI agents, TWE gathered essential industry documents in a SharePoint repository. This digital advancement established a unified source of truth, allowing Aivi and Viti to query a centralised dataset and deliver rapid, relevant insights that would typically require human analysts days or even weeks to unearth.

Enhancing Efficiency and Minimising Bias

The AI agents have dramatically hastened the insights generation process, reducing manual tasks and eradicating the potential for human bias that can affect data interpretation. Lilley commented, “We’re reaching some of those insights much faster than we used to.”

This increased efficiency enables TWE’s consumer insights team to redirect time and resources toward strategic initiatives within the company, ultimately supporting quicker, more data-informed decision-making across their extensive brand portfolio.

Future Prospects: AI in Sales and Marketing

The achievements of Aivi and Viti have paved the way for broader AI implementations within TWE. Lilley indicated intentions to enhance AI integration into sales and marketing operations, utilising data to optimise campaigns, customise product offerings, and elevate customer interactions.

This aligns with TWE’s overarching digital transformation, which features the utilisation of robotics in vineyard operations and predictive AI for yield forecasting—demonstrating a company deeply committed to innovation throughout all aspects of its operations.

Preparing for a Digital Future

As part of its dedication to digital progress, TWE actively invests in upskilling its workforce to adeptly utilise AI tools like Aivi and Viti. This ongoing endeavour ensures that every team, from operations to marketing, is prepared to harness the power of AI-driven insights.

Lilley underlined the significance of this transformation, stating, “We’re consistently upskilling the organization in employing such tools and we expect that to persist for an extended period.”

Conclusion

Treasury Wine Estates is establishing a new benchmark in the wine sector by integrating AI agents Aivi and Viti to extract deeper consumer insights and anticipate forthcoming trends. By consolidating data and automating analysis, TWE is enhancing operational efficiency and facilitating smarter, quicker decision-making. With ambitions to broaden AI applications in sales and marketing, alongside ongoing investments in employee training, the company is clearly positioning itself as a tech-savvy leader in the global wine industry.

Common Questions

Q: What are Aivi and Viti?

A:

Aivi and Viti are AI-powered digital agents created by Treasury Wine Estates in collaboration with GPTStrategic. Aivi is focused on transforming data into actionable insights, whereas Viti identifies future trends and innovation possibilities.

Q: How do these AI agents access industry data?

A:

The AI agents utilize a centralised SharePoint repository containing over 3,500 industry documents. This guarantees that they operate with a comprehensive, up-to-date dataset for their analyses.

Q: What advantages has TWE gained from employing these AI tools?

A:

TWE has enjoyed quicker insights generation, a decrease in manual efforts, elimination of human bias, and improved decision-making across its wine portfolio. Teams are now able to devote more attention to strategic projects.

Q: Will AI be employed in other areas of the business?

A:

Yes. TWE is considering the implementation of AI in sales and marketing to enhance campaigns, anticipate consumer preferences, and tailor product offerings.

Q: How is TWE preparing its staff for this digital transition?

A:

The company is actively enhancing employee skills in AI tools and digital technologies to ensure smooth adoption and effective use in various departments.

Q: Is this part of a larger digital evolution?

A:

Indeed. TWE’s implementation of AI agents complements its broader digital initiatives encompassing robotics in vineyards, predictive analytics, and autonomous vehicles in operations.

Q: Can other wine producers implement similar technologies?

A:

Definitely. While TWE is at the forefront, the tools and strategies in use can be adapted by other wine producers aiming to modernise their operations and enhance data-driven decision-making.

Posted by David Leane

David Leane is a Sydney-based Editor and audio engineer.

Leave a Reply

Your email address will not be published. Required fields are marked *