Tesla Enhances Warranty in Australia and New Zealand with 5-Year Unlimited Kilometer Protection

Quick Overview

• Tesla launches a 5-year unlimited-kilometre warranty in Australia and New Zealand.
• Applicable retroactively to vehicles delivered from 1 January 2026.
• Commercial vehicles are covered for 5 years or 150,000 km.
• The warranties for battery and drive units remain consistent and competitive.
• Roadside Assistance and Mobile Tyre Service provide extra aid.
• The expansion of the Supercharger network boosts EV uptake.

Coverage Under the New 5-Year Warranty

The revised Basic Limited Vehicle Warranty delivers comprehensive coverage, addressing essential factors like corrosion, paint longevity, and multimedia systems. The unlimited kilometre clause is applicable to vehicles used under standard conditions, especially beneficial for private users who travel long distances. For commercial applications, the warranty covers 5 years or 150,000 km, maintaining a competitive edge in this sector.

Understanding Commercial Use

Tesla classifies commercial use under its new warranty provisions to encompass vehicles utilized for rideshare, taxi operations, rental services, or courier activities. This category also includes driving schools, security fleets, tour companies, and emergency services. This definition aids businesses looking to add Tesla vehicles to their fleets.

Battery and Drive Unit Warranty Remains Competitive

While the general vehicle warranty has seen improvements, the Battery and Drive Unit Limited Warranty stays the same. For Model 3 and Model Y Rear-Wheel Drive variants, coverage lasts 8 years or 160,000 km, guaranteeing at least 70% battery capacity. Long Range or Performance versions come with an extended limit of 192,000 km over the same duration.

Commitment to the Australian Market

Since its introduction in Australia with the Roadster in 2011, Tesla has significantly grown its footprint. Thom Drew, Country Director for Australia & New Zealand, notes that the rollout of a 5-year unlimited kilometre warranty meets local market demands and aligns with Tesla’s overall strategy for the area, especially in light of the forthcoming Full Self-Driving (Supervised) release.

Tesla Australia & New Zealand is excited to lead with Global Firsts that transform the driving experience for our customers – like rolling out Full Self-Driving (Supervised) in the world’s first RHD market in 2025, and now launching a 5-year, unlimited kilometre new vehicle warranty for 2026. This update resonates with local market standards and fosters lasting trust in Tesla ownership. Thom Drew, Country Director, Tesla Australia & New Zealand.

Roadside Assistance and Mobile Tyre Service

Tesla’s 5-year Roadside Assistance operates around the clock, ensuring safety for EV owners. The Mobile Tyre Repair service is a notable offering, allowing for puncture fixes or full tyre replacements on-site. In case repairs cannot be performed roadside, Tesla provides a loaner wheel to ensure mobility while the damaged wheel is evaluated.

Leading Charging Infrastructure

The expansion of Tesla’s Supercharger network encourages EV adoption, with 60% of chargers accessible to non-Tesla models. A Supercharger can deliver up to 282 km of range in just 15 minutes, making charging stops efficient and convenient.

Significance for Australian EV Adoption

Previously, Tesla’s 4-year warranty faced criticism compared to other manufacturers. The new 5-year unlimited kilometre warranty for individual users eliminates a considerable obstacle, aligning with what Australian buyers expect. This decision may prompt other premium manufacturers to re-evaluate their warranty provisions.

For more details, visit Tesla Vehicle Warranty

Conclusion

Tesla’s new 5-year unlimited kilometre warranty boosts its attractiveness in Australia and New Zealand, matching market expectations and offering reassurance for purchasers. This move strategically adapts to local preferences, potentially influencing other brands to adapt similarly.

Q&A

Q: What modifications have been made to Tesla’s warranty in Australia and New Zealand?

A: Tesla has rolled out a 5-year, unlimited-kilometre New Vehicle Limited Warranty, superseding the earlier 4-year or 80,000 km cap.

Q: How is the new warranty applicable to commercial vehicles?

A: For commercial use, the warranty encompasses 5 years or 150,000 km, whichever comes first. This applies to rideshare, taxi services, and various commercial uses.

Q: What aspects of Tesla’s warranty offerings remain unchanged?

A: The Battery and Drive Unit Limited Warranty stays the same, offering 8 years or up to 192,000 km coverage, based on the model.

Q: How does Tesla’s Mobile Tyre Service function?

A: Tesla’s Mobile Tyre Service provides on-site puncture repairs or tyre replacements. If a roadside repair isn’t feasible, a loaner wheel can be supplied temporarily.

Q: What effect does the Supercharger network have on EV adoption?

A: Tesla’s Supercharger network, now partly accessible to non-Tesla vehicles, facilitates wider EV adoption by supplying fast-charging options throughout Australia.