Significant Service Interruption: AWS Outage Affects Snap, Canva, Ring, Telstra, Steam, and Others


We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!

Quick Read

  • Amazon Web Services (AWS) outage leads to worldwide disruptions.
  • Impacted services comprise Snap, Canva, Ring, Telstra, Steam, and others.
  • Outage linked to the AWS US-EAST-1 region, affecting more than 35 services.
  • Notable increases in error rates and latencies reported.
  • AWS engineers are diligently working to fix the issue.

AWS Outage Disrupts Major Services Around the Globe

The recent significant outage of Amazon Web Services (AWS) has resulted in extensive disruption among various online services. This event underscores the substantial dependence on AWS as a foundation for internet infrastructure.

What Occurred?

On October 20th, AWS faced heightened error rates and latencies, significantly affecting the DynamoDB endpoint in the US-EAST-1 region. This led to more than 35 services being impacted, with users globally facing considerable service interruptions.

Services Affected

Per Downdetector, the outage has impacted a wide array of services. Some of the most prominent include:

  • Snapchat
  • Canva
  • Ring
  • Telstra
  • Steam
  • Amazon.com
  • Zoom
  • National Broadband Network (NBN)

The outage highlights the extensive influence AWS has on numerous sectors, ranging from gaming and social media to vital communication services.

Response and Recovery Efforts

AWS has acknowledged the problem on their AWS Health Dashboard and has indicated that engineers are actively engaged in addressing the situation. Ongoing efforts are aimed at pinpointing the root cause and restoring complete functionality to the impacted services.

Understanding Internet Infrastructure Resilience

This event serves as a reminder of the necessity for strong internet infrastructure. Although AWS usually guarantees a 99.999% uptime, outages can still happen, accentuating the need for ongoing enhancements in reliability and contingency preparedness.

Summary

The AWS outage has caused considerable disruptions across various platforms, impacting both users and service providers. As AWS endeavors to resolve the issues, this occurrence highlights the essential role of cloud services in the present digital environment.

Q&A

Q: What triggered the AWS outage?

A:

The outage arose from increased error rates and latencies in the AWS US-EAST-1 region, particularly affecting the DynamoDB endpoint.

Q: How many services were impacted by the AWS outage?

A:

More than 35 services, including key platforms like Snapchat, Canva, and Telstra, faced disruptions.

Q: What actions is AWS taking to address the issue?

A:

AWS engineers are actively focused on mitigating the issue and identifying its root cause to restore full service operations.

Q: How can users keep updated on AWS service status?

A:

Users can check the AWS Service Health Dashboard for the latest information on service status and recovery updates.

Q: Why is this outage important?

A:

The outage highlights the significant dependence on AWS for numerous online services, impacting a vast range of sectors worldwide.

Significant Service Interruption: AWS Outage Affects Snap, Canva, Ring, Telstra, Steam, and Others

Posted by David Leane

David Leane is a Sydney-based Editor and audio engineer.

Leave a Reply

Your email address will not be published. Required fields are marked *