Not Having the Right Team? Realizing Your AI Goals Might Be a Challenging Journey


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Brief Overview

  • Generative AI (genAI) is gaining traction, yet numerous organizations find it challenging to identify the necessary talent for its effective deployment.
  • An AWS report indicated that 75% of enterprises in the Asia-Pacific area are unable to locate the AI expertise they require, while 79% lack knowledge on how to train their workforce.
  • The spectrum of AI roles is broad, encompassing machine learning engineers, AI ethicists, prompt engineers, and others, complicating the process for firms to create the ideal team.
  • Lacking the appropriate AI talent, organizations risk not achieving their AI goals, potentially affecting long-term productivity and innovation.
  • Experts advise initiating projects with simple use cases and gradually expanding as the organization enhances its AI proficiency and capabilities.
  • Fostering AI literacy and training for both technology teams and business personnel is vital for successful AI deployment.

Having Difficulty Reaching Your AI Objectives? The Right Team is Crucial

Not Having the Right Team? Realizing Your AI Goals Might Be a Challenging Journey

Generative AI (genAI) is emerging as an essential asset for businesses in Australia and beyond, facilitating everything from automation in customer service to sophisticated data analysis. However, numerous companies are discovering that the expertise required to implement AI technologies is scarce, particularly in the Asia-Pacific (APAC) region.

As indicated in the recent **AWS Study on AI Skills in APAC**, 75% of businesses find it hard to acquire the necessary AI talent, and 79% are uncertain about how to upskill their current employees to satisfy the increasing demand for AI expertise.

AI Skills Deficit: An Escalating Issue

While a majority of Australian businesses acknowledge AI’s capacity to enhance productivity—up to 51% in certain situations—most are still in the preliminary phases of AI integration. Leif Pedersen, APAC Cloud and AI Product Manager at Lumify Work, highlights that many organizations don’t know where to initiate the process.

“Although some organizations are undertaking impressive initiatives, the majority remain quite new to the technology. It’s essentially a trial phase in this region—and the landscape is evolving rapidly, making it challenging to keep pace,” Pedersen remarked.

Lumify Work, previously known as Dimension Data Learning Services (DDLS), provides AI-intensive training opportunities such as CloudUp, AWS Generative AI Accelerator boot camps, and AWS Skill Builder digital programs. These initiatives support organizations in cultivating the fundamental skills their personnel require to navigate the intricate AI environment.

Forming the Right AI Team

A significant barrier to achieving success in AI is the belief that current developers or technical staff can merely “acquire” AI skills. In actuality, AI demands a distinct variety of roles that surpass conventional tech positions.

A recent survey conducted by **Gartner** revealed that 87% of companies in the US, UK, and Germany have already established dedicated AI teams, with two-thirds of these firms actively creating new positions specifically for AI, including positions such as:

– Machine Learning Engineers
– Data Engineers
– Prompt Engineers
– AI Ethicists
– AI Risk and Governance Specialists
– AI Product Managers
– UX Designers
– Data Translators

These roles are crucial for guaranteeing the successful rollout of AI systems, especially as AI becomes more integrated into customer-facing and high-stakes scenarios where privacy and ethical considerations are paramount.

AI Literacy: A Necessity Across the Company

AI is not exclusive to the technology department. Gartner also discovered that 39% of companies are implementing AI literacy initiatives to educate all staff on effectively utilizing AI tools. Without proficiency in AI concepts, organizations risk lagging behind and, more critically, could encounter increased employee turnover due to insufficient data-informed decision-making capabilities.

“Business leaders should not disregard data and AI literacies,” cautions Jorg Heizenberg, VP Analyst at Gartner. “These concepts are interconnected, as half of AI methods rely on data, and data literacy is vital for AI literacy and the reverse is equally true.”

Begin Modestly, Expand Intelligently

Assembling a comprehensive AI team from the ground up can seem overwhelming, but specialists recommend starting with modest initiatives. **Peter Vandaele**, a technical educator at AWS, suggests organizations commence with straightforward use cases and escalate gradually.

“If you begin with a small scale, you’ll find it easier to get started with solutions like AWS Bedrock,” Vandaele explained. “There are numerous capabilities included that guide you through the entire MLOps journey, from data setup and preparation to establishing the infrastructure and training your model.”

By initiating with basic AI tools, firms can progressively enhance their AI capabilities and discern which roles and skills are necessary for expanding their AI initiatives.

Synchronize AI With Corporate Objectives

Ultimately, the effectiveness of an AI deployment hinges upon how well it aligns with the organization’s broader goals. Pedersen from Lumify Work emphasizes the importance of understanding the objectives behind employing AI technology.

“It fundamentally needs to revert to what you aim to accomplish through this technology within your organization. Do you merely need to grasp what AI is and how it can optimize your processes or benefit your workforce?” Pedersen noted.

As AI applications shift, so will the required roles and skills to support them. This underscores the necessity for continuous training and education for both technical teams and the wider business.

Conclusion

Throughout Australia and the APAC region, businesses are progressively embracing generative AI to foster innovation and enhance productivity. However, a substantial skills gap in AI is hindering many organizations from fully exploiting these technologies. Firms must focus on not only recruiting the right AI experts but also on reskilling their current workforce through specialised training programs. By starting with basic initiatives, aligning with business objectives, and gradually expanding their AI proficiencies, organizations can surmount talent shortages and efficiently integrate AI into their operations.

Q&A

Q: Why is locating AI talent in Australia so challenging?

A:

The AI sector is fairly nascent, and the demand for qualified professionals is growing faster than the supply. Moreover, AI necessitates a diverse array of specialized roles, including data engineers, machine learning engineers, and AI ethicists, which are typically not part of conventional IT teams. Many organizations are only recently becoming aware of the extensive skill sets necessary for successful AI execution.

Q: What are some critical AI roles that companies aim to fill?

A:

Fundamental AI roles encompass machine learning engineers, data engineers, prompt engineers, AI ethicists, AI product managers, and UX designers. Additionally, emerging positions like AI risk and governance specialists, knowledge engineers, and decision engineers are increasingly vital as AI ventures into more delicate areas such as customer interactions and business decision-making.

Q: How can businesses commence enhancing their AI capabilities?

A:

Experts recommend initiating with a straightforward AI use case and then scaling gradually. Tools such as AWS Bedrock provide foundational models that enable companies to explore AI in a controlled manner. As the organization understands its AI requirements better, it can further invest in advanced tools and training.

Q: Why is AI literacy important for non-technical staff?

A:

AI literacy is crucial for all personnel, not exclusively for the tech department. As AI tools are increasingly utilized to facilitate decision-making throughout the business, staff must know how to effectively engage with these tools. Organizations that neglect AI literacy might experience higher employee turnover due to dissatisfaction with data-centric processes.

Q: What training resources are available for companies wishing to enhance their workforce in AI?

A:

Numerous training programs exist, such as Lumify Work’s CloudUp and AWS Generative AI Accelerator boot camps. Furthermore, AWS provides on-demand digital courses via its AWS Skill Builder platform. These initiatives are aimed at equipping both technical and non-technical staff with the essential skills for effective engagement with AI.

Q: What are the long-term consequences of failing to invest in AI skills?

A:

Companies that neglect to invest in AI training may find themselves outpaced by competitors who are implementing more sophisticated AI technologies. Over time, this could lead to decreased productivity, lost opportunities for innovation, and increased employee turnover caused by frustration with outdated practices.

This article is organized for maximum readability and search engine optimization (SEO), incorporating clear headings and subheadings, a summary, and a Q&A section to address common inquiries. The content aims to educate Australian businesses regarding the significance of assembling the right AI team and prioritizing AI literacy and training.

Posted by Matthew Miller

Matthew Miller is a Brisbane-based Consumer Technology Editor at Techbest covering breaking Australia tech news.

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