Ingenia Improves Payroll and Scheduling with HR Boost
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Brief Overview
- Ingenia has effectively incorporated Dayforce to enhance HR and payroll operations.
- The rollout replaced four previous systems, including Preceda.
- Dayforce enables Ingenia to swiftly address staffing demands in its tourism sector.
- The platform facilitates payroll processing eight hours sooner than prior.
- Continuous feedback from users and ongoing improvements have been key to the project’s success.
- Ingenia employs Power BI dashboards for immediate payroll insights.
Modernizing HR and Payroll Systems
Ingenia, an ASX-listed frontrunner in the holiday and residential community industry, has made notable progress in enhancing its HR and payroll procedures by implementing Dayforce. The transition, finalized in August 2023, involved merging four distinct systems into one unified platform.
Reason for Change
The motivation for adopting Dayforce stemmed from two factors: the looming retirement of Ingenia’s current payroll software, Preceda, and a need to simplify HR interactions for frontline employees. Head of people and culture, Hayley Nuttall, highlighted the necessity of reducing complexity in employee roles to allow more time for engagement with residents and guests.
Employee-Focused Implementation
Ingenia’s strategy was notably inclusive, involving frontline staff in the decision-making process for technology selection. After evaluating options between Dayforce and SuccessFactors, employees were invited to vote on their preferred features, ensuring the selected system aligned with their needs. This collaborative method has been crucial in fostering user acceptance.
Implementation Hurdles and Optimization
The deployment of Dayforce began as a minimum viable product, permitting Ingenia to refine operations following implementation. HR systems lead, Rebecca Ford, noted the continued challenge of adjusting to ongoing changes. Ingenia’s rapid expansion had surpassed its systems, necessitating a strategic pause to realign priorities and processes.
Enhanced Payroll Efficiency
Since the introduction of Dayforce, Ingenia’s payroll processing has become more streamlined, with payments issued eight hours sooner than with Preceda. The previous system’s lack of integration required repetitive data entry, a challenge now addressed by Dayforce’s efficient operations.
Data-Driven Decision Making
The integration of Dayforce with Power BI offers Ingenia’s holiday park leaders timely insights into payroll and staffing requirements. This real-time data enables the company to modify staffing levels based on tourist demand, optimizing operations and minimizing unnecessary wage expenses.
Conclusion
Ingenia’s shift to Dayforce marks a considerable technological upgrade in its HR and payroll procedures. The initiative highlights the significance of employee engagement and flexible strategies in successfully implementing new systems within an organization.
FAQ
Q: Why did Ingenia opt for Dayforce instead of other platforms?
A:
Ingenia chose Dayforce for its extensive features and alignment with the company’s requirements, as validated through employee feedback and preference voting.
Q: In what ways has Dayforce enhanced payroll processing for Ingenia?
A:
Dayforce has improved payroll processing efficiency, permitting payments to be completed eight hours earlier and removing the redundant data entry previously needed by the old system.
Q: What challenges did Ingenia encounter during the Dayforce implementation?
A:
Ingenia faced complications linked to rapid growth and the imperative for continuous optimization of processes, necessitating adjustments to align systems with changing business requirements.
Q: How does Dayforce support Ingenia’s tourism efforts?
A:
Dayforce delivers real-time payroll information through Power BI integration, enabling Ingenia to adapt staffing levels in response to tourist demand and manage operational expenses effectively.
Q: How did employee feedback influence the system selection?
A:
Employee feedback played a vital role in the selection process, ensuring that the chosen platform fulfilled the needs of its most frequent users, thus enhancing user buy-in and facilitating smoother implementation.