icare finalizes $29m cloud renewal with AWS
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Quick Read
- icare has renewed its cloud agreement with AWS for $29.1 million.
- The contract is set to last until April 2028 as part of a government initiative.
- AWS has been supporting icare’s cloud setup since 2016.
- This agreement is in line with NSW’s digital approach.
- Data#3 will help with the transition of applications to AWS.
icare Continues AWS Collaboration
NSW’s workers’ compensation insurer icare has reaffirmed its collaboration with Amazon Web Services (AWS), renewing a substantial public cloud contract. Worth $29.1 million, this agreement ensures icare will utilize AWS’s cloud infrastructure until April 2028.

Government-Supported Cloud Strategy
This renewed agreement is part of the federal government’s overall partnership with AWS. The collaboration is designed to support both icare and the NSW government’s digital objectives, ensuring ongoing backing for the insurer’s cloud infrastructure, which AWS has looked after since 2016.
Overview of icare
icare was established in 2015 under the State Insurance and Care Governance Act, which reorganized the insurance and regulatory functions within NSW. This transformation led to the services from Safety, Return to Work, and Support NSW being consolidated into the newly formed icare organization.
Technical Architecture and Collaborations
AWS was selected as the primary cloud provider for icare, overseeing its infrastructure and applications, which feature a core insurance platform powered by Guidewire Software. Previously, Capgemini acted as the main system integrator for icare’s platform. Recent updates suggest that Data#3 has been tasked with creating a migration strategy to move several applications to AWS.
Summary
icare’s $29.1 million contract extension with AWS secures its cloud infrastructure requirements for the next five years, consistent with NSW’s digital objectives. This partnership highlights the essential role of dependable cloud services in facilitating icare’s operations and signifies a strategic step towards enhanced digital solutions.