Capgemini Enhances Digital Transformation in Aged Care with $83.3 Million Investment
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Capgemini Enhances Digital Transformation in Aged Care with an $83.3 Million Investment
Quick Read
- Capgemini’s participation in the digital transformation of Aged Care has increased from $36.7 million to $83.3 million.
- The growth is mainly fueled by services related to Salesforce.
- New agreements feature a $9.7 million budget for user-centered design services.
- The Department of Health and Aged Care has been a major beneficiary of federal budget allocations for ICT infrastructure.
Introduction to Capgemini’s Enhanced Role
Capgemini’s contribution to the federal Aged Care digital transformation has increased substantially in just over a year, rising from $36.7 million to $83.3 million, mainly for services related to Salesforce. This notable increase highlights the Australian government’s dedication to upgrading its Aged Care digital infrastructure.
Original Agreement and Later Extensions
The company originally obtained a $36.7 million “work order” in May of the previous year to develop capabilities for delivering ICT infrastructure for the Aged Care system. In May of this year, they extended the contract for an additional year at the same amount of $36.7 million. Earlier this month, an additional contract worth $9.7 million was announced, making the total funding allocated to Capgemini $83.3 million.
Distribution of Assigned Funds
The majority of the funds, totaling $73.4 million, are allocated for the “development, support, and maintenance” of Salesforce and MuleSoft. An unspecified amount is set aside for the Salesforce-based technical infrastructure of the government provider management system (GPMS), which is intended to replace a 20-year-old system currently in use.
Concentrate on Salesforce and MuleSoft.
According to tender records, the value of the GPMS to Salesforce has risen from $13.5 million in February last year to $29.2 million. Additionally, Capgemini is supporting other applications of Salesforce and MuleSoft beyond just the GPMS.
User-Centred Design Services
The latest $9.7 million agreement with Capgemini is centered on a distinct set of tasks associated with “user-centred design services.” This initiative is intended to more effectively support work management and is consistent with the department’s goals to improve digital transformation in Aged Care.
Announcement from the Department of Health and Aged Care
A representative from the Department of Health and Aged Care mentioned that Capgemini is presently offering professional services to the aged care digital transformation initiative in two primary domains: the development, maintenance, and support of their Salesforce/MuleSoft platform, and the supply of design resources in collaboration with their business partners to outline requirements.
Federal Budget Allocations
For several consecutive years, the department has notably received significant federal budget allocations for “ICT infrastructure,” amounting to $312 million in Budget 2022, $214.5 million in Budget 2023, and $174.5 million in Budget 2024.
Suggestion from the Royal Commission
A Royal Commission on Aged Care Quality and Safety advised extensive modifications to IT systems within the industry and highlighted the importance of implementing digital technology to enhance the care and wellbeing of residents.
Summary
The participation of Capgemini in the federal Aged Care digital transformation has grown considerably due to an increased emphasis on Salesforce and MuleSoft services. New contracts aimed at user-centred design services enable Capgemini to remain a key player in updating Australia’s Aged Care digital framework. Substantial federal budget allocations given to the Department of Health and Aged Care are directed towards improving ICT infrastructure, in line with suggestions from the Royal Commission into Aged Care Quality and Safety.
What is the overall worth of Capgemini’s participation in the digital transformation of Aged Care?
The total commitment from Capgemini has increased to $83.3 million.
Q: What main services does Capgemini offer?
Capgemini primarily offers development, support, and maintenance services for Salesforce and MuleSoft platforms, in addition to user-centered design services.
What does GPMS stand for?
The Government Provider Management System (GPMS) is a Salesforce-based technical platform that modernizes a 20-year-old system used in Aged Care.
How much did the value of the GPMS contract rise?
A: The amount rose from $13.5 million in February of the previous year to $29.2 million.
Q: What are user-centered design services?
User-centered design services emphasize developing systems that fulfill user requirements by utilizing research, design, and repeated testing.
What federal budget provisions have been designated for ICT infrastructure in Aged Care?
Federal budget distributions encompass $312 million in Budget 2022, $214.5 million in Budget 2023, and $174.5 million in Budget 2024.
What were the recommendations of the Royal Commission?
The Royal Commission proposed comprehensive updates to IT systems in aged care, emphasizing the adoption of digital technology to enhance the care and wellbeing of residents.
