Nicholas Kinports

British Officials Apprehend Four Individuals Connected to Cyberattacks Targeting M&S, Co-op, and Harrods

Nicholas Kinports on July 12, 2025

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UK Retail Cyberattacks: Detentions and Consequences

Quick Read

Four individuals below the age of 21 apprehended for cyberattacks on UK retail sectors.
M&S experienced a major ransomware assault, halting services for several weeks.
The cyberattacks are thought to have ties to a group named DragonForce.
The chairman of M&S supports obligatory reporting of cyber incidents.
The investigation required collaboration with global entities like the FBI.

Cyberattacks Targeting UK Retailers: Arrests Executed

In a notable development, UK authorities have apprehended four individuals, all under 21, linked to cyberattacks that significantly disrupted prominent UK retailers including Marks & Spencer (M&S), the Co-op, and Harrods. The detentions were executed by Britain’s National Crime Agency (NCA), focusing on individuals involved in a series of organized ransomware attacks.

UK police apprehend four over cyberattacks on M&S, Co-op and Harrods

M&S: Most Profound Impact from Ransomware Incident

The ransomware incident affecting M&S, a major name in British retail, was particularly detrimental. It compelled the retailer to cease online clothing sales for nearly seven weeks, leading to an operational loss estimated at around 300 million pounds ($618 million). This incident highlights the susceptibility of even established enterprises to advanced cyber threats.

Arrest Details

The detainees include three males aged 19, 19, and 17, along with a 20-year-old female, apprehended in the West Midlands and London areas of England. They are facing charges under the Computer Misuse Act, along with allegations of blackmail, money laundering, and participation in organized crime. The NCA’s National Cyber Crime Unit is currently questioning the suspects to uncover the full extent of their actions.

Global Cooperation and Connections to DragonForce

M&S chairman Archie Norman revealed discussions with the US FBI regarding the case, emphasizing the significance of international cooperation in addressing cybercrime. Investigations indicate connections to “loosely aligned parties” operating under the dominion of a group called DragonForce, underscoring the intricate and worldwide nature of cyber threats confronting businesses today.

Advocacy for Essential Reporting

In response to these incidents, Norman has advocated for legislation requiring businesses to report substantial cyberattacks, observing that various significant occurrences have remained unreported. This push seeks to promote transparency and strengthen the overall cybersecurity framework of UK companies.

Restoration and Future Projections

Following an extended hiatus, M&S reinstated online orders on June 10, although click-and-collect services are still unavailable. CEO Stuart Machin assured investors that the company anticipates recovering from the ramifications of the incident by August, concentrating on bolstering their cybersecurity structures to avert future breaches.

Summary

The recent detentions in the UK emphasize the persistent peril of cybercrime confronting retailers globally. With notable financial impacts and international collaboration in investigations, the situation highlights the necessity for comprehensive cybersecurity precautions and transparent reporting to protect businesses against prospective attacks.

Q: What was the effect of the cyberattack on M&S?

A: The ransomware incident caused M&S to halt online clothing sales for nearly seven weeks, leading to an operational loss of around 300 million pounds ($618 million).

Q: Who are the individuals detained in relation to the cyberattacks?

A: The detainees consist of three males aged 19, 19, and 17, plus a 20-year-old female, detained in the West Midlands and London areas.

Q: What is DragonForce, and how do they relate to the attacks?

A: DragonForce is suspected to be a group orchestrating the “loosely aligned parties” involved in the cyberattacks, with their specific role currently under scrutiny.

Q: Why is there a push for obligatory reporting of cyberattacks?

A: M&S chairman Archie Norman advocates for mandatory reporting to enhance transparency and improve cybersecurity tactics, as various significant attacks have not been reported.

Q: How is M&S progressing in recovery from the cyberattack?

A: M&S has reinstated online orders and aims for full recovery by August, while concentrating on improving their cybersecurity measures to prevent future incidents.

Hisense Introduces Colossal 116″ RGB-MiniLED Television Priced at A$39,999

Nicholas Kinports on July 11, 2025

Hisense’s Groundbreaking Release in Australia

Prepare to rearrange your living space, as Hisense has unveiled its most daring TVs to date in Australia. We’re discussing impressively large screens, packed with cutting-edge display technology designed to amaze. The 2025 UX Series showcases the gigantic 116-inch (116UX) and the also substantial 100-inch (100UX) RGB-MiniLED TVs, establishing a new standard for upscale home entertainment.

Quick Overview

The Hisense 116-inch RGB-MiniLED TV comes with a price tag of A$39,999.
RGB-MiniLED technology ensures exceptional brightness, contrast, and color accuracy.
The 116UX model boasts over 10,000 dimming zones and an impressive brightness peak of 8,000 nits.
Both models feature AI 4K upscaling and Anti-Reflection PRO technology.
Equipped with a built-in 6.2.2 CineStage X surround sound system from Opéra de Paris | Devialet.
Launches in September 2025 at select retailers across Australia.

RGB-MiniLED: Establishing New Viewing Benchmarks

Hisense’s RGB-MiniLED technology is heralded as the most sophisticated backlight system in the television sector, signifying a major advancement in TV backlighting. It’s crafted to provide extraordinary brightness, contrast, and color accuracy that’s genuinely remarkable.

Unlike conventional MiniLEDs that typically utilize a single white light source along with color filters, Hisense’s innovative method employs dedicated red, green, and blue MiniLEDs. This design facilitates a more authentic output and allows the TVs to achieve up to 95% of the BT.2020 color gamut, ensuring a genuine cinema-like entertainment experience. This enhanced light management results in unmatched color accuracy and contrast, delivering deeper blacks, more vivid colors, and dazzling peak performance.

The 116UX, the flagship model, features an astonishing 10,000+ color dimming zones and can reach up to 8,000 nits of peak brightness. This is fundamentally ideal for capturing even the finest details in both the brightest highlights and the darkest shadows across its expansive screen. Not to be outdone, the 100UX still offers an impressive 5,000 nits of peak brightness.

Crafted To Impress, Engineered To Anticipate

Beyond the breathtaking visuals, the UX series is equipped with technology intended to create a wholly immersive experience. The robust Hi-View AI Engine X is included, along with Dolby Vision and IMAX Enhanced certification, ensuring top-notch picture quality.

AI 4K upscaling guarantees that your content looks its finest, even if it isn’t native 4K.

Anti-Reflection PRO technology eliminates bothersome glares and reflections, ensuring stunning clarity even in well-lit rooms, which is ideal for many Australian living environments.

The UX Series is also supported by Hisense’s exclusive operating system, VIDAA U9, promising a smooth and intuitive smart TV experience. Despite their vast screen sizes, both the 116UX and 100UX remain surprisingly slim, measuring under 40mm and 37mm thick respectively, enabling them to fit seamlessly into contemporary interiors.

Immersive Audio to Complement Exceptional Cinema

Visuals are merely part of the equation for a fully immersive home theater, and Hisense has not compromised on audio quality. The 116UX is outfitted with a robust built-in 6.2.2 CineStage X surround sound system.

Tuned in collaboration with Opéra de Paris | Devialet, this partnership guarantees an outstanding auditory experience, with a sound profile crafted to impress.

The easily visible side speakers, inspired by the architecture of La Défense with their harp-like design, contribute to a completely immersive audio field, generating an impressive surround sound environment. Featuring Dolby Atmos and spatial sound design, the 2025 UX collection delivers expansive, room-filling audio that envelops the listener and corresponds precisely with on-screen actions.

Whether capturing the softest whisper or the roar of a crowd, every sound is produced with clarity, transforming your living room into a true home theater.

Pricing and Availability

Ready to splurge? The Hisense 116-inch RGB-MiniLED TV (116UX) will retail for A$39,999, while the 100-inch RGB-MiniLED TV (100UX) will cost A$22,999. Both models are projected to be available from September 2025 at select top home entertainment retailers.

For additional details, visit hisense.com.au

Overview

Hisense is transforming luxury home entertainment with its new 116-inch RGB-MiniLED TV, showcasing cutting-edge display and audio technologies. Featuring pioneering RGB-MiniLED backlighting, the UX Series provides unparalleled brightness, color accuracy, and immersive sound, setting a fresh benchmark for consumer televisions. Set to launch in Australia in September 2025, these models target luxury consumers.

Q: What distinguishes the Hisense 116UX TV?

A: The Hisense 116UX TV stands out due to its RGB-MiniLED technology, which offers enhanced brightness, contrast, and color accuracy compared to conventional MiniLEDs.

Q: How does RGB-MiniLED technology enhance the viewing experience?

A: RGB-MiniLED technology employs dedicated red, green, and blue LEDs for a more authentic output, achieving up to 95% of the BT.2020 color gamut, resulting in a genuine cinema-like experience.

Q: What audio capabilities does the 116UX provide?

A: The 116UX features a 6.2.2 CineStage X surround sound system, fine-tuned with Opéra de Paris | Devialet, including Dolby Atmos and spatial sound architecture for a rich audio experience.

Q: Is the Hisense UX Series appropriate for brightly lit rooms?

A: Yes, the Anti-Reflection PRO technology ensures remarkable clarity even in bright conditions, making it ideal for Australian living spaces.

Q: When will the Hisense UX Series be released in Australia?

A: The Hisense UX Series will launch in September 2025 at select top home entertainment retailers.

EcoFlow Delta 3 Plus Evaluation: Is This Mobile Power Station Capable of Charging Your Electric Vehicle?

Nicholas Kinports on July 9, 2025

Quick Read

The EcoFlow Delta 3 Plus is capable of charging an electric vehicle but is restricted by its 1 kWh capacity.
To successfully charge, the car’s settings must be adjusted to avoid overloading.
A separate grounding adapter is not necessary for the Delta 3 Plus.
Weighing 12.5 kg, the power station is unwieldy for regular car use.
It is more suitable for backup at home or for camping rather than for increasing EV range.

Charging an Electric Vehicle with the EcoFlow Delta 3 Plus

Is it possible to charge an electric vehicle, such as the new Hyundai Inster urban EV, with a portable power station like the EcoFlow Delta 3 Plus? This power station holds 1 kWh of energy and is equipped with four 240V AC power outlets, compatible with a standard car charger cable.

EcoFlow Delta 3 Plus charging electric car

Grounding the Delta 3 Plus

The Delta 3 Plus is constructed to operate grounded without needing an additional adaptor. As stated on its online support page, the unit’s AC output and internal mechanism are grounded, sharing the same grounding as grid electricity when in use.

First Charging Attempt

Open the car to reach the charging port. Connect the Hyundai charger to one of the Delta 3 Plus’s sockets and the vehicle. After powering on the station, confirm that the AC sockets are switched on as well. The Hyundai Inster will indicate that charging has begun with a “Start charging!” alert. However, the Delta 3 Plus’s 1 kWh capacity means that it can only provide charge to the vehicle for around 23 minutes at a rate of 2.2 kW.

Problem: Overload and Solution

During testing, the Delta 3 Plus halted charging due to an “Over Load” error because the car attempted to draw more current than what the station could provide. To fix this, modify the car’s settings to limit the current draw to 6 amps, bringing the charging rate down to 1.3 kW.

EcoFlow Delta 3 Plus overload error

Successful Charging at Reduced Power

With the new settings, the vehicle successfully charged at a rate of 1.25 kW. The Delta 3 Plus can maintain this output without overheating or straining. Keep in mind that the power station’s rated output is 1,800W, with a temporary boost capability of 2,400W using the X boost feature, though this will lower the voltage.

Conclusion

While the EcoFlow Delta 3 Plus can technically charge an electric vehicle, its cumbersome weight and restricted energy capacity render it impractical for increasing EV range. Weighing in at 12.5 kg and priced at $1400, it is better suited for land or camping scenarios. Until improvements are made in weight and cost for these power stations, they won’t provide a viable option for EV charging in isolated or emergency contexts.

Summary

The EcoFlow Delta 3 Plus showcases the capability of charging an electric vehicle, yet its practicality is hindered by weight, energy capacity, and expense. It serves a better purpose for home or camping backup power instead of extending EV range while traveling.

Q: Can the EcoFlow Delta 3 Plus fully charge an electric vehicle?

A: No, the Delta 3 Plus’s 1 kWh capacity limits it to short-duration charges, making full charges impractical.

Q: How can I avoid overloading the Delta 3 Plus?

A: Modify the vehicle’s settings to restrict the power draw, ensuring it remains within the power station’s sustained output limits.

Q: Is the EcoFlow Delta 3 Plus a practical option for increasing EV range?

A: Given its weight and limited capacity, it isn’t feasible for extending EV range during road trips, but it is appropriate for home or camping use.

Q: What additional functions does the Delta 3 Plus serve?

A: Beyond charging EVs, it can supply power to other appliances during outages or camping, adding versatility for various backup power requirements.

Q: Can the Delta 3 Plus charge multiple devices at once?

A: Yes, it is equipped with several power outlets and USB ports, enabling simultaneous charging of different devices.

Defence Finalizes $495m Agreement for an Extra Five Years with Azure

Nicholas Kinports on July 6, 2025

Defence Strengthens Azure Partnership with $495m Agreement

Brief Overview

Defence engages in a $495 million agreement with Microsoft Azure for five years.
The contract enhances Defence’s SAP-based ERP system and broadens its Microsoft 365 platform.
This deal comes after a prior $107 million Azure agreement.
Defence continues to make use of Amazon Web Services along with Azure for classified operations.
Recent technology agreements include services from Citrix and Oracle.

New Azure Alliance for Defence

Defence has forged a significant partnership with Microsoft Azure, committing $495 million for the next five years. Commencing on September 1, this fresh agreement constitutes a notable investment compared to the former $107 million Azure contract that lapsed in June. Data#3 facilitated the arrangement through the government’s Software and ERP Marketplace Panel.

Azure cloud services supporting Defence operations

Azure’s Contribution to Defence’s Cloud Initiative

In spite of a $2 billion allocation to Amazon Web Services (AWS) for a classified cloud service assisting the Australian Signals Directorate (ASD), Defence will leverage Azure for critical enterprise functions. The Azure services will chiefly bolster Defence’s SAP-based Enterprise Resource Planning (ERP) platform, which has recently become operational with logistics, maintenance, finance, and procurement modules.

Broadening Microsoft’s Ecosystem

In addition to the ERP platform, Defence is upgrading its Microsoft 365 framework, known as Vera. Defence CIO Chris Crozier has articulated a vision for enhancing cloud-based productivity and collaboration through the M365 environment. While interested in adopting Microsoft Copilot, Crozier noted that the current infrastructure isn’t yet optimal for the tool.

Additional Technology Commitments

Apart from the Azure engagement, Defence has recently finalized technology contracts totaling $59 million for Citrix services over three years and $11 million for a one-year engagement with Oracle. These commitments illustrate Defence’s strategic focus on modernizing its IT framework.

Conclusion

Defence’s $495 million arrangement with Microsoft Azure represents a pivotal advancement in its cloud strategy, complementing its ongoing AWS investments. Focused on enhancing its SAP ERP platform and expanding its Microsoft 365 ecosystem, Defence is prepared to elevate its technological capabilities. Further contracts with Citrix and Oracle reinforce its dedication to a sophisticated IT structure.

Q: What is the worth of the new Azure agreement?

A: The new Azure agreement is worth $495 million over five years.

Q: What will Azure mainly support for Defence?

A: Azure will mainly support Defence’s SAP-based ERP platform and broaden its Microsoft 365 environment.

Q: How does this Azure agreement compare to the earlier one?

A: The new agreement is significantly larger, at $495 million compared to the earlier $107 million agreement.

Q: Is Defence utilizing other cloud services apart from Azure?

A: Yes, Defence has also invested over $2 billion in AWS for a classified cloud solution supporting the ASD.

Q: What other technology contracts has Defence acquired recently?

A: Defence has acquired a $59 million contract for Citrix services and an $11 million contract for Oracle services.

Q: What is Defence’s CIO’s vision for the Microsoft 365 platform?

A: Defence CIO Chris Crozier envisions a shift to more cloud-based productivity, unified communications, and collaboration tools within the M365 environment.

El Jannah Adopts Salesforce Martech Stack to Accelerate Store Growth

Nicholas Kinports on July 4, 2025

El Jannah Utilizing Salesforce Martech for Growth

Quick Overview

El Jannah is swiftly growing in Australia, opening a new outlet every 12-15 days.
The brand has adopted Salesforce’s martech ecosystem to improve customer engagement.
El Jannah experienced a 180% boost in purchase frequency and a 60% increase in average spending per visit.
The martech tools enable tailored marketing journeys and customer segmentation.
El Jannah brought back a previously phased-out product using insights from customer data.
Salesforce’s Agentforce AI is employed to evaluate the effectiveness of marketing campaigns.

Overview of El Jannah’s Growth Plan

El Jannah capitalizes on Salesforce martech for development

El Jannah is making significant strides in Australia’s fast service restaurant sector, bolstered by an extensive martech ecosystem from Salesforce. This tactical initiative aims to enhance customer interaction and increase revenue as the chain persists in its expansion. Adam Issa, the marketing head, emphasized the firm’s shift from a sparse digital footprint to a refined marketing structure.

Leveraging Salesforce for Customer Interaction

In light of a new store launching every 12 to 15 days, El Jannah has adopted technology to keep up with its rapid expansion. The firm has integrated Salesforce’s martech tools to track interactions, merging point-of-sale systems, mobile applications, loyalty incentives, and online ordering into a cohesive view. This effort facilitates 14 marketing journeys that vary from simple greetings to intricate churn management and lead acquisition methodologies.

Personalization and Segmentation

By establishing RFM (recency, frequency, and monetary) segments, El Jannah can differentiate between individual and corporate clients, customizing messages and offers accordingly. This segmentation has yielded remarkable outcomes, such as a 180% surge in purchase frequency and a 60% increase in average spending per visit.

Reintroducing Phased-Out Products

El Jannah leveraged its martech capabilities to examine customer feedback related to a previously discontinued fried chicken offering. Upon confirming a legitimate demand, the item was effectively reintroduced through a multi-channel marketing tactic. This strategy showcases how data-driven methodologies can synchronize product availability with consumer preferences.

Innovative Usage of Salesforce’s Agentforce AI

The brand has also incorporated Salesforce’s Agentforce AI to assess campaign performance. El Jannah is leading the way in restaurant industry applications of this technology, with the goal of consolidating customer insights from reviews, app usage, and sentiment evaluations. Plans for the future include personalizing web and app interactions via dynamic menus and tailored advertising.

Conclusion

El Jannah is tapping into Salesforce’s martech tools to drive its swift growth across Australia. By prioritizing customer engagement, personalization, and data-informed choices, the company is setting innovative benchmarks in the fast service restaurant market.

Q: What technology is El Jannah utilizing to aid its growth?

A: El Jannah is employing Salesforce’s martech tools to enhance customer engagement and optimize operations across multiple channels.

Q: How frequently is El Jannah launching new outlets?

A: El Jannah is opening a new store approximately every 12 to 15 days.

Q: What influence has the martech tools had on customer expenditure?

A: The introduction of the martech tools has led to a 180% uptick in purchase frequency and a 60% increase in average spending per visit.

Q: How is El Jannah utilizing data to shape its product offerings?

A: By analyzing customer data, El Jannah was able to recognize demand for a previously discontinued item and successfully reintroduce it.

Q: What significance does AI hold in El Jannah’s marketing approach?

A: Salesforce’s Agentforce AI is utilized to evaluate campaign performances and consolidate customer insights from diverse channels.

Q: In what ways is El Jannah customizing customer interactions?

A: El Jannah is focused on personalizing web and app experiences with dynamic dining options, customized promotions, and consistent messaging across channels.

Victoria Police Prolongs Established IT Support Partnership for an Additional Three Years

Nicholas Kinports on July 2, 2025

Victoria Police IT Collaboration Renewal

Quick Overview

Victoria Police reestablishes IT support agreement with Kinetic IT worth $185 million.
Collaboration endures over ten years, now valued at $508 million.
Renewal enhances Victoria Police’s digital evolution objectives.
Latest projects include a mobile app for on-the-spot fines and improved online reporting.

Victoria Police’s Dedication to IT Advancement

Victoria Police renews decade-long IT support agreement for an additional three years

Victoria Police has reiterated its confidence in Kinetic IT by renewing a $185 million contract to prolong their IT support partnership for a further three years. This collaboration, which initiated in 2015 with an original $164 million agreement, has expanded significantly over time, now amounting to a total worth of $508 million.

Strategic Digital Evolution

The renewal plays a crucial role in Victoria Police’s extensive digital evolution strategy. The agency is focused on upgrading its technological framework to effectively tackle changing societal, economic, and technological demands. A recent digital strategy report reveals that Victoria Police intends to invest heavily in digital innovations and skill enhancement.

Recent Digital Endeavors

In line with its objective of modernization, Victoria Police has launched various digital projects. Among these is the digitization of roadside fine notices, enabling officers to issue penalties through a mobile application. Furthermore, the agency has improved its online reporting options for non-emergency incidents through its enduring collaboration with the police assistance line contractor, Serco.

Conclusion

The renewed collaboration between Victoria Police and Kinetic IT represents an ongoing commitment to bolstering its IT systems and capabilities. This renewal not only highlights the significance of technology in law enforcement but also showcases Victoria Police’s proactive stance in adopting digital evolution to better assist the community.

Common Questions

Q: What is the monetary value of the renewed contract between Victoria Police and Kinetic IT?

A: The renewed contract is valued at $185 million.

Q: How long has Victoria Police collaborated with Kinetic IT?

A: Victoria Police has been collaborating with Kinetic IT for more than ten years, starting in 2015.

Q: What is the overall worth of the collaboration between Victoria Police and Kinetic IT?

A: The collaboration is currently valued at $508 million.

Q: What recent digital projects has Victoria Police undertaken?

A: Recent projects comprise the digitization of roadside fine notices via a mobile app and an upgraded online reporting system for non-emergency incidents.

Q: What is the goal of Victoria Police’s digital evolution strategy?

A: The strategy seeks to improve the agency’s capacity to respond effectively and efficiently to social, economic, and technological shifts.

Sportsbet Engages ‘Security Champions’ to Drive Shift-Left Approach

Nicholas Kinports on June 29, 2025

Sportsbet’s Shift-Left Security Approach

Quick Overview

Sportsbet introduces a ‘security champions’ initiative featuring 42 senior employees.
The concept is influenced by AWS’ security guardians program.
Security champions function as advocates, encouraging early threat modelling.
The initiative seeks to integrate security into all delivery teams.
An initial pilot with 10 engineers yielded positive outcomes.
The program intends to minimize last-minute security evaluations.

Overview of Sportsbet’s Security Approach

Sportsbet has taken a notable step towards improving its cybersecurity stance by enlisting 42 senior personnel as ‘security champions’. This initiative aims to incorporate security considerations at the project’s onset, a method known as ‘shift-left’.

Sportsbet hires 'security champions' in shift-left strategy

Insights from AWS

The initiative is inspired by AWS’ security guardians program, which highlights the importance of frequent and early security evaluations. These guardians work collaboratively with central security teams to enhance security standards while enabling quicker product launches.

The Function of Security Champions

Mirroring AWS’ methodology, Sportsbet’s security champions are responsible for executing threat modelling and posing essential security inquiries during the development phase. This forward-thinking method seeks to avert last-minute security approvals and ensure effective security protocols are established prior to product launches.

Formalizing Security Initiatives

Before the program’s inception, Sportsbet operated with informal security methods across its 25 delivery teams. The organization identified an opportunity to formalize these actions and broaden them across all teams. The objective is to promote consistent threat modelling and secure mindset throughout the project design stages.

Pilot Program Observations

The pilot program, launched in the third quarter of the previous year, engaged 10 engineers acknowledged as ‘security friends’. These individuals naturally identified security issues and assisted their teams with secure methodologies. The pilot aimed to officially support and widen these natural behaviors.

Outcomes of the Pilot

Security solutions consultant Paul Johnson highlighted the favorable results of the pilot. Champions dedicated two hours each week to the program, participating in onboarding and communicating with fellow champions through a specific Slack channel. The initiative aligns with the STRIDE threat modelling framework and has resulted in innovations such as custom plug-ins for threat modelling.

Evaluating Success

While quantitative indicators like time savings in security evaluations are apparent, qualitative factors, including enhanced team involvement and greater willingness to raise security concerns, are also vital signs of the program’s success.

Confronting Challenges

Obstacles emerged, such as the necessity to clearly outline the champions’ roles to prevent them from being perceived as mere extensions of the security team. Johnson stressed the significance of effective communication regarding the responsibilities of champions.

Conclusion

Sportsbet’s security champions initiative aims to integrate security considerations early in the development process, reducing last-minute security challenges and promoting a secure mindset. Influenced by AWS, the program has already shown positive outcomes, both quantitatively and qualitatively, and is set to become a critical element of Sportsbet’s cybersecurity strategy.

Q & A

Q: What is the goal of Sportsbet’s security champions initiative?

A: The initiative aims to incorporate security early in the development cycle, fostering proactive threat modelling to avert last-minute security challenges.

Q: How does the initiative take cues from AWS?

A: It follows the AWS security guardians approach, ensuring early and consistent security considerations to enable quicker and safer product delivery.

Q: What were the results of the pilot initiative?

A: The pilot generated innovations like custom threat modelling plug-ins and showcased time savings in security evaluations, alongside improved team collaboration.

Q: How are security champions selected?

A: Champions are senior personnel acknowledged for their proactive security approach, guiding their teams and participating in secure methodologies.

Q: What challenges surfaced during the initiative?

A: Significant challenges included clarifying the champions’ roles to prevent them from being viewed as an extension of the security team and ensuring transparent communication about their duties.

University of Adelaide Reveals State-of-the-Art Digital Infrastructure

Nicholas Kinports on June 28, 2025

Adelaide University Transforms Digital Engagement

Brief Overview

Adelaide University results from the merger of the University of Adelaide and the University of South Australia.
The updated digital infrastructure is designed to improve student enrollment and participation.
Adobe Experience Platform serves as the backbone of the university’s digital initiatives.
The institution aims to welcome students in 2026.
Partnerships with Deloitte and Adobe emphasize the project’s ambition and intricacy.

Adelaide University: A Fresh Chapter in Digital Interaction

Adelaide University Unveils Next-Gen Digital Infrastructure

Creating a Future-Ready Digital Environment

In a significant merger, Adelaide University, established through the combination of the University of Adelaide and the University of South Australia, is leading a digital evolution. This venture, described by Head of Digital Marketing Emily Primavera as a “once-in-a-lifetime opportunity,” focuses on building a comprehensive digital framework to transform student enrollment and interaction.

Utilising Adobe Experience Platform

The Adobe Experience Platform is the foundation of the university’s digital redevelopment. Primavera articulates that this platform supports the development of prospective students until they fully assimilate into the university environment. Essential elements such as Adobe Experience Manager grant a cohesive and smooth digital journey throughout the university’s website and interfaces.

Obstacles and Cooperation

Even without legacy systems, which provides a clean start, the project encounters certain challenges. Primavera points out the difficulties in determining the essential data points needed for effectively engaging an international demographic. Furthermore, the university is leveraging existing strengths from the merging institutions to enhance the comprehensive digital structure.

Surpassing Student Expectations

The university’s digital strategy prioritizes crafting a unified and user-friendly experience for students. Primavera conveys that consolidating all digital services into a singular technological platform guarantees a fluid user interface. A customer-focused methodology through personalisation is a significant priority, striving to adapt digital interactions to meet unique student requirements.

The Magnitude of the Initiative

Characterised as a “considerable initiative,” the venture illustrates the intricacies involved in merging two unique educational institutions. The collaboration with Deloitte and Adobe highlights the scope and goals of this digital overhaul. Primavera remarks on the continuous work to establish a strong digital groundwork that promises meaningful returns on investment and improves student recruitment methodologies.

Conclusion

Adelaide University’s digital transformation represents a bold initiative aimed at redefining educational engagement. By incorporating advanced technologies and strategic collaborations, the university seeks to establish a new benchmark in digital experiences for its upcoming students.

Q: What is the purpose of the new digital infrastructure at Adelaide University?

A: The purpose is to enhance student enrollment and interaction by delivering a cohesive and individualized digital experience.

Q: What technology underpins Adelaide University’s digital transformation?

A: The Adobe Experience Platform stands at the core of the university’s strategy, providing tools like Adobe Experience Manager and Customer Journey Analytics.

Q: When will Adelaide University begin admitting students?

A: The university intends to open its doors to students in 2026.

Q: Who are the primary partners in this digital transformation project?

A: Adelaide University collaborates with Deloitte and Adobe to enhance its digital capabilities.

Q: What makes personalisation a key aspect of Adelaide University’s digital strategy?

A: Personalisation guarantees that students receive experiences tailored to their specific needs, boosting engagement and overall satisfaction.

Q: What are the primary challenges encountered by Adelaide University in rolling out the new digital stack?

A: The primary challenges involve gaining insights into necessary data points and coordinating teams from the merging institutions.

Queensland Reveals $1 Billion Strategy for Extensive Overhaul of Government Technology

Nicholas Kinports on June 24, 2025

Queensland’s Bold Tech Revitalization

Quick Overview

$1 billion funding for IT harmonization.
Introduction of the Queensland Government Digital Fund.
Aiming to unify disparate IT systems across 19 sectors.
Emphasis on shared platforms while allowing some departmental uniqueness.
Possible revamp of the 30-year-old TRAILS technology.
Integration of AI and APIs for improved service outcomes.

Queensland's $1 Billion Tech Transformation

Launch of the Queensland Government Digital Fund

The Queensland Government has initiated a $1 billion plan aimed at transforming its technology services across 19 departments. This ambitious effort is led by the newly formed Queensland Government Digital Fund, designed to encourage a consolidated strategy for IT investments and systems.

Departmental Integration

Managed by the Department of Customer Services, Open Data and Small and Family Business, the funding intends to remedy the disjointed state of technology systems. Minister Steve Minnikin pointed out the drawbacks of operating separate systems for essential tasks such as email, payroll, and customer relationship management (CRM) across various departments.

Updating Outdated Systems

The state budget for 2025-26 details this tech enhancement, which may include the significant upgrade of old systems like TRAILS—a transport registration framework that has been in place for three decades and currently operates on an IBM z16 mainframe. The goal of this initiative is to integrate API capabilities and harness artificial intelligence to boost livability and service quality.

Encouraging Commonality Alongside Individuality

While the intention is to establish shared platforms for enhanced productivity, the government ensures that the distinctiveness of departments will still be supported where applicable. This strategy aims to make fiscal sense, optimizing processes without undermining specific departmental requirements.

Conclusion

The Queensland Government’s $1 billion technology overhaul marks a major commitment to modernizing and unifying IT systems throughout its departments. By creating the Queensland Government Digital Fund, the state seeks to merge separate systems and utilize cutting-edge technologies like AI, all while balancing commonality with individuality.

Q&A Session

Q: What is the main objective of the Queensland Government’s tech investment?

A: The primary objective is to unify IT investments and systems across 19 departments to enhance efficiency and service quality.

Q: What is the Queensland Government Digital Fund?

A: It is a newly launched fund focused on facilitating a coordinated whole-of-government strategy for technology investments.

Q: How will older systems like TRAILS be handled?

A: Older systems may be revamped, with plans for integrations such as API functionality and AI improvements to enhance service quality.

Q: Will departments retain their uniqueness under the new initiative?

A: Yes, although common platforms will be encouraged, the distinctiveness of departments will be preserved where it is practical.

Q: What is the timeline for the implementation of this technology overhaul?

A: The strategy is outlined in the state budget for 2025-26, with a phased implementation expected following the distribution of funds.

Adairs Introduces State-of-the-Art Technological Framework to Transform Supply Chain

Nicholas Kinports on June 21, 2025

Adairs Revolutionizes Supply Chain with Advanced Technology

Quick Overview

Adairs has transitioned from a third-party logistics framework to managing its supply chain directly.
This change brings enhanced oversight of costs, efficiency, and customer interactions.
Implemented Manhattan Scale warehouse management solution over the past year.
Realized a 24% boost in ecommerce order fulfillment rates.
Handled 17% more inbound volume, supplying one million additional units to retailers.

Adairs’ Strategic Transformation in Supply Chain Management

The Australian homewares and decor retailer Adairs has made a significant move by shifting from a third-party logistics (3PL) framework to overseeing its supply chain internally. This strategic alteration aims to improve operational oversight, cost efficiency, and customer service.

Adairs implements technology framework in supply chain overhaul

Image credit: Adairs

The Impact of Manhattan Scale

To support this transition, Adairs adopted the Manhattan Scale warehouse management system over a 12-month timeframe, going live in July of the previous year. This system has been crucial in optimizing operations, enhancing inventory management, and adapting to peak demand.

Noteworthy Achievements and Cost Efficiency

Post-transformation, Adairs has reported an additional one million units delivered to retail locations compared to the prior year. Ecommerce order fulfillment surged by 24%, and the volume of inbound goods processed increased by 17%. Centralizing order fulfillment in a single distribution center has also resulted in considerable cost efficiencies.

Conclusion

Adairs’ initiative to regain oversight of its supply chain has proven to be transformative, delivering enhanced efficiency, notable cost reductions, and improved customer satisfaction. By utilizing state-of-the-art technology, the retailer has positioned itself to more effectively meet customer needs and manage increased demand.

Q: What was the main reason for Adairs altering its supply chain model?

A: The main reason was to gain improved operational oversight, enhance efficiency, and elevate the customer experience.

Q: Which technology did Adairs adopt to facilitate this change?

A: Adairs adopted the Manhattan Scale warehouse management system to assist the transition.

Q: What advancements were noticed following the supply chain transformation?

A: Adairs reported delivering one million additional units to stores, a 24% rise in ecommerce fulfillment, and a 17% increase in processed inbound volume.