Australia Post Deploys ThousandEyes Throughout Its Retail Network
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Quick Overview
- Australia Post implements Cisco ThousandEyes at more than 3000 retail locations.
- The emphasis is on monitoring specific retail sites rather than merely endpoints.
- Connectivity enhancements include NBN and Starlink for remote areas.
- Australia Post oversees approximately 25,000 devices, primarily utilizing Meraki technology.
- The rollout seeks to improve network availability and resilience.
Enhancing Retail Network Monitoring
Australia Post is taking major strides to improve the visibility of its network and application performance by rolling out Cisco ThousandEyes across its vast retail network. With more than 3000 locations and 8000 terminals, this initiative is positioned to revolutionize how Australia Post oversees its operations, concentrating on specific retail locations rather than just endpoints.
Boosting Connectivity and Resilience
To enhance connectivity, Australia Post has already upgraded many locations to NBN, controlled via a Cisco Meraki SD-WAN. Earlier this year, Starlink was added to serve some of the most isolated locations, ensuring steady and dependable network services for these essential community hubs.
Dedication to Community and Customer Service
Adam Goodall, the Head of Technology, Cloud, and Infrastructure at Australia Post, stressed the organization’s commitment to enhancing resilience and availability for communities and clients. The organization is overseeing roughly 25,000 devices, utilizing Meraki solutions for superior networking capabilities.
Upgrading the Support Centre
Australia Post’s high-tech support centre in Burnley, Melbourne, highlights its commitment to modern networking. The facility operates on a wi-fi only framework, doing away with conventional cabling, and houses vital services, including a contact centre that improves customer and community engagement.
Conclusion
Australia Post’s implementation of Cisco ThousandEyes across its retail network signifies a major leap in monitoring and connectivity. By emphasizing site-specific visibility and upgrading infrastructure with NBN and Starlink, Australia Post is set to bolster service resilience and availability throughout its extensive network.
Q: What is the objective of implementing Cisco ThousandEyes in Australia Post’s network?
A: The implementation aims to enhance visibility of network and application performance, concentrating on monitoring specific retail sites.
Q: How is Australia Post improving connectivity in remote regions?
A: Australia Post is utilizing NBN upgrades and Starlink to deliver consistent and reliable network services to remote locations.
Q: What is the scope of Australia Post’s device management?
A: Australia Post manages around 25,000 devices, mainly using Meraki technology for advanced networking solutions.
Q: How does the new support centre in Burnley align with Australia Post’s network strategy?
A: The Burnley support centre features a contemporary, wi-fi only framework and hosts vital services, showcasing Australia Post’s commitment to modernized networking practices.
