Country Road Group Intensifies Attention on Store Planning Initiatives


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Country Road Group Enhances Store Planning Efficiency with monday.com

Country Road Group Intensifies Attention on Store Planning Initiatives


Credit: Country Road Group

Overview

  • Country Road Group adopts monday.com for effective store planning project management.
  • The transition from spreadsheets to a unified platform has led to a 25% increase in efficiency.
  • More than 150 concession areas have been set up in Myer department stores.
  • Automations on monday.com enhance project timelines and resource management.
  • This platform serves as a single source of truth for all parties involved, improving clarity.

Digital Evolution of Country Road Group’s Store Planning

Country Road Group, which encompasses well-known Australian fashion labels such as Country Road, Mimco, Trenery, Witchery, and Politix, has significantly transformed its approach to managing store planning tasks. The group has adopted a digital transformation strategy by leveraging the workflow management tool monday.com to improve the organization of its store and concession planning activities.

Previously dependent on spreadsheets and conventional meetings to oversee these projects, the group experienced several inefficiencies, especially concerning communication between designers, planners, and various stakeholders. Swithin Oliver, the Store Planning Manager for Country Road Group, remarked that considerable time was lost on revisions and digging through emails to monitor project progress.

Navigating a Complex Store Planning Network

The department responsible for store planning at Country Road Group coordinates an array of initiatives, from launching new stores to refurbishments and relocations. These initiatives span across their five retail brands and involve multiple stakeholders, including designers and project managers.

A significant recent focus has been on reinstating branded concession areas within department stores, especially Myer. In 2022, all Country Road Group’s brands returned to Myer stores, resulting in a heightened workload to oversee the introduction of these branded spaces.

Oliver noted, “Think of Country Road as a brand with various departments—home, kids, women’s, and men’s. Therefore, placing Country Road within a single Myer location equates to four distinct projects. Now, multiply that across all our brands, and we’re managing up to nine different projects in just one store.”

Streamlining Project Management with monday.com

In response to the escalating complexity of its store planning tasks, Country Road Group integrated monday.com as a centralized project management solution. Rather than handling individual boards for each task, the platform enables the team to merge numerous projects into one comprehensive overview. For instance, each Myer department store operates as a single dashboard, encompassing all pertinent projects for that site.

Oliver conveyed that this methodology has been revolutionary, enabling the organization to visually represent over 150 concession spaces across Myer stores using fewer than 50 boards. This offers a comprehensive snapshot of every project’s status, ensuring that critical deadlines and milestones are communicated efficiently.

Automation for Increased Efficiency

One of the most notable advantages of transitioning to monday.com has been the introduction of automation. The platform can autonomously create project timelines, allocate resources, and modify these aspects in response to real-time updates. This shift has notably minimized manual labor and enhanced overall project management efficacy.

While some project statuses are still manually entered on the main board, Country Road Group aims to automate this process. Ultimately, the information will flow automatically from daily operational boards to the primary pipeline board, further simplifying workflows.

Enhanced Transparency and Collaboration

By utilizing monday.com, Country Road Group has also fostered greater collaboration and transparency within the company. Previously, project statuses were circulated using spreadsheets among internal stakeholders. Now, there is a plan to share direct links to the monday.com platform, facilitating stakeholder access to live project data, eliminating dependence on outdated spreadsheets.

Oliver remarked, “We currently possess a single source of truth for all our projects. This enables us to analyze our performance post-project completion, recognizing what we did well and pinpointing areas for enhancement.”

Efficiency Improvements and Future Aspirations

Since integrating monday.com, Oliver has estimated a 25% enhancement in the efficiency of managing store planning initiatives. This improvement not only saves time but also allows the team to concentrate on strategic endeavors rather than administrative duties.

Country Road Group intends to continue refining its usage of the platform, including further automation of project reporting and expanding interactive views that provide insights into resource distribution and workload across its fashion brands.

Conclusion

Country Road Group, representing five iconic Australian fashion brands, has embraced digital transformation through the implementation of monday.com for its store planning projects. By moving away from spreadsheets and manual processes, the company has boosted efficiency by 25% and improved project coordination. With more than 150 concession spaces established in Myer stores, the platform facilitates superior resource management, real-time updates, and interdepartmental collaboration. Automation has decreased manual tasks, and future initiatives include more automation and improved project transparency.

Q&A: Key Insights into Country Road Group’s Store Planning Transformation

Q: What challenges did Country Road Group encounter before adopting monday.com?

A:

Prior to using monday.com, Country Road Group depended on spreadsheets and emails for managing store planning projects, resulting in inefficiencies such as wasted time on revisions, overlap in task management, and difficulties in tracking project statuses.

Q: How does monday.com enhance project management at Country Road Group?

A:

The platform enables the integration of multiple projects into a single overarching board, automating timelines, resource allocations, and updates. This streamlines the management of intricate store planning projects, specifically for concession spaces within Myer stores.

Q: What is the significance of automation in the new system?

A:

The automations within monday.com assist in generating project timelines, distributing resources, and making real-time adjustments based on project progression. This minimizes manual tasks and boosts overall efficiency, contributing to a 25% enhancement in project management.

Q: How has transparency improved with the adoption of the new platform?

A:

monday.com serves as a singular source of truth for all stakeholders, enabling internal teams to access real-time project data through shared links, removing the necessity for manual spreadsheet updates, and enhancing collaboration among departments.

Q: What are the forthcoming steps for Country Road Group’s application of monday.com?

A:

The organization plans to further automate the reporting of project statuses and extend the use of interactive views to gain enhanced insights into resource allocation and workloads among its fashion brands.

Q: What specific efficiency improvements have been observed since implementing monday.com?

A:

Following the transition to monday.com, Country Road Group has experienced a 25% increase in project management efficiency, allowing the team to prioritize strategic tasks over manual administration, thus streamlining the overall store planning process.

Posted by Matthew Miller

Matthew Miller is a Brisbane-based Consumer Technology Editor at Techbest covering breaking Australia tech news.

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