Swinburne University Implements DocuSign Throughout the Entire Organization
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Brief Overview
- Swinburne University streamlines e-signature workflows utilizing DocuSign.
- DocuSign rollout to encompass 21 operational areas by the end of the year.
- Notable efficiency improvements with faster document processing durations.
- Seamless integration with current platforms such as Workday, ServiceNow, and Salesforce.
- Plans for the future include proactive contract oversight through AI-driven solutions.
Revamping Document Handling at Swinburne University
Swinburne University is transforming its document management by incorporating DocuSign throughout the organisation. First introduced in May within the people and culture sector, the university intends to broaden e-signature functionalities to 21 operational areas before the year concludes.
Enhancing the Onboarding Experience
Digital solutions manager Kosta Nicolaou emphasized the benefits of DocuSign at the Momentum conference. The primary rollout aimed at improving the onboarding experience, cutting the contract processing time for new recruits from six days to less than two days. This enhancement not only improves the onboarding experience but also offers hiring managers more confidence regarding start dates.
Broader Organisational Benefits
In addition to onboarding, DocuSign has been effectively integrated into processes for research, procurement, property services, and student housing documentation. This adoption has significantly decreased document processing times, particularly in research collaborations, from 18 days to under two days, positively impacting cash flow and business sustainability.
Widening DocuSign’s Presence
With over 15 additional stakeholder groups showing interest, Swinburne is set to expand DocuSign’s implementation into other domains. Nicolaou also envisions utilizing DocuSign’s intelligent agreement management (IAM) for proactive contract oversight, facilitating efficient information management and prompt action.
Connecting with Existing Platforms
Swinburne intends to link DocuSign with platforms including Workday, ServiceNow, and Salesforce. These integrations are designed to enhance document workflows across human resources management, finance, procurement, and client relationship management, thus boosting overall organisational efficiency.
Conclusion
The integration of DocuSign at Swinburne University marks a significant move toward modernizing its administrative practices. By decreasing processing durations and enhancing efficiency, the university is establishing a standard for digital transformation within the education sector.
Questions & Answers
Q: What led Swinburne University to adopt DocuSign?
A: The initiative was taken to boost efficiency and minimize processing durations across different functions, beginning with the onboarding process.
Q: What effects has DocuSign had on the university’s research documentation?
A: The integration has cut the document processing time from 18 days to under two days, enabling quicker project initiations and enhancing cash flow.
Q: What are Swinburne’s future objectives for DocuSign?
A: Swinburne plans to utilize DocuSign’s AI-driven tools for proactive contract management and continue integrating it with platforms like Workday, ServiceNow, and Salesforce.
Q: How many areas will implement DocuSign by year-end?
A: The university aims to implement DocuSign across 21 operational areas by the end of the year.
Q: What efficiency improvements have been seen with DocuSign?
A: Considerable decreases in document processing durations have been observed, leading to enhanced overall efficiency within the organisation.
