BT Leader Expects AI to Escalate Job Cuts


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Effects of AI on BT Workforce and Upcoming Strategies

Brief Overview

  • The CEO of BT Group foresees that AI might result in more extensive workforce reductions.
  • There are plans to achieve a cost reduction of £3 billion (A$6.3 billion) by the year 2030.
  • The potential separation of BT’s network infrastructure division, Openreach, is being contemplated.
  • Robust demand for fiber broadband is enhancing BT’s financial results.

AI’s Influence on BT’s Workforce Plan

BT Leader Expects AI to Escalate Job Cuts


Under the guidance of Chief Executive Allison Kirkby, BT Group is bracing for a potential wave of job cuts driven by advancements in artificial intelligence. With targets set to eliminate over 40,000 jobs and save £3 billion (A$6.3 billion) by the decade’s end, the true impact of AI remains a significant consideration.

Prospects for Future Workforce

As a prominent broadband and mobile provider, BT plans to considerably scale back its workforce, potentially impacting around 55,000 roles, inclusive of contractors, by 2030. This strategic direction corresponds with prior remarks from ex-CEO Philip Jansen, who noted the necessity for a streamlined workforce and a lower cost structure by the 2020s.

Openreach: Possible Spin-Off

Allison Kirkby has suggested that spinning off Openreach, BT’s network infrastructure division, may be on the horizon if its value continues to be undervalued in the company’s stock price. While not an immediate priority, the option remains viable.

Financial Results and Market Strength

BT has reported a strong appetite for fiber broadband and has realized more than £900 million in cost efficiencies, strengthening its earnings and cash flow. The resilience of Openreach has counteracted declines in other segments, where traditional services are fading and device sales are diminishing.

Conclusion

BT Group is in the midst of a transformative phase, utilizing AI to possibly optimize its workforce while contemplating strategic business shifts like the potential Openreach separation. With an emphasis on cost management and market durability, BT’s forthcoming strategies will be crucial for maintaining its competitive position.

Q: What are the primary drivers of BT’s job reductions?

A: BT’s goal is to decrease its workforce to lower costs and enhance efficiency, with AI advancements playing a pivotal role in facilitating these reductions.

Q: In what ways could AI affect BT’s operations?

A: AI may enable BT to automate operations, resulting in a reduced workforce and additional cost savings, improving overall efficiency.

Q: Why is Openreach significant to BT’s business approach?

A: Openreach is essential for BT’s network framework, and its potential separation could release value if its market valuation is not mirrored in BT’s stock price.

Q: How has BT’s financial status been of late?

A: BT has experienced strong demand for fiber broadband, realizing considerable cost savings and showcasing resilience in its network infrastructure, despite downturns in other sectors.

Posted by Nicholas Webb

Nicholas Webb is a Queensland-based Consumer Technology Editor at Techbest focused on connected home and streaming products.

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