Author: Vanessa May

Bendigo and Adelaide Bank Names Xavier Shay as New Chief of Digital Transformation

Quick Overview:

• Xavier Shay has been appointed as the new Chief Digital Officer at Bendigo and Adelaide Bank.
• He will maintain his role as CEO of neobank Up, a position he has held since 2021.
• This newly established digital chief position will prioritize improvements to digital services for both the Bendigo and Up brands.
• Bendigo is currently experiencing significant digital transformation, including cloud migration and investments in AI.
• The bank is focused on utilizing its digital enhancements to cater to the rising demand for its offerings.
• Shay’s background includes significant roles, such as Director of Payments Engineering and Analytics at Square.
• Recent leadership transitions at Bendigo also include the introduction of a new interim CIO and CEO.

Xavier Shay’s Expanded Role

Bendigo and Adelaide Bank has revealed the appointment of Xavier Shay as its new Chief Digital Officer (CDO), a role designed to propel the bank’s digital transformation initiatives. Shay, who already holds the position of CEO at neobank Up, will assume this new responsibility while continuing to oversee Up.

This dual appointment is a calculated strategy to merge the digital strengths of Bendigo and Up. Shay’s agenda will focus on “integrating the bank’s digital capabilities” and heightening digital engagement across both brands, coinciding with Bendigo’s ongoing transformation journey.

Advancements in Bendigo’s Digital Strategy

Bendigo has been diligently investing in its digital framework over the recent years. The bank has successfully carried out a significant cloud migration, transitioning its digital banking platform, mobile application, and online services to Google Cloud. This initiative is part of a more extensive ambition to boost the scalability, security, and efficiency of its offerings.

Alongside cloud migration, Bendigo has progressed in the realms of artificial intelligence (AI) and machine learning (ML), especially within the home lending sector. These technologies are integrated to provide smarter, more effective solutions for clients. Additionally, the bank has implemented new security protocols to meet industry standards and safeguard customer data.

Xavier Shay’s Professional Journey

Xavier Shay joined Up in 2019 as a software engineer, quickly showcasing his talent in technical leadership. He was elevated to Head of Up and subsequently became CEO in August 2021. Before his time at Up, Shay worked as Director of Payments Engineering and Analytics at Square, where he played a key role in advancing payment systems.

Shay’s rich experience in leading successful digital teams, along with his profound technical knowledge, equips him to steer Bendigo’s next chapter of digital transformation. In this role, Shay will align the digital strategies of both Bendigo and Up to enhance customer service and bolster shareholder returns.

Recent Leadership Developments at Bendigo

Shay’s appointment is part of an overarching leadership update at Bendigo and Adelaide Bank. Nathalie Moss has recently stepped in as interim CIO following Andrew Cresp’s departure. The bank has also welcomed a new CEO and Managing Director, Richard Fennell, indicating a shift toward renewed growth and innovation.

These leadership transformations arrive at a pivotal moment as Bendigo strives to leverage the increasing demand for its digital solutions. The ongoing transformation initiatives are anticipated to streamline processes, enhance customer experiences, and ultimately drive improved financial results.

Conclusion

The designation of Xavier Shay as Chief Digital Officer at Bendigo and Adelaide Bank represents a crucial advancement in the bank’s continuous digital transformation. Shay will perpetuate his leadership of neobank Up while embarking on this new role, overseeing the enhancement and integration of digital services across both brands. This development coincides with a larger leadership realignment, indicating Bendigo’s dedication to innovation, cloud integration, and AI utilization to enrich customer experiences. The bank’s transformation agenda is actively progressing, supported by strong leadership to steer these initiatives.

Q&A Section

Q: Why has Bendigo and Adelaide Bank created a Chief Digital Officer role?

A:

The introduction of the Chief Digital Officer position underscores the bank’s dedication to enhancing its digital services. With digital banking becoming increasingly central to customer interactions, having a focused executive to oversee these efforts is essential for a cohesive, visionary strategy.

Q: Will Xavier Shay still lead neobank Up?

A:

Yes, Xavier Shay will keep his position as CEO of Up while also taking on the responsibilities of Chief Digital Officer at Bendigo. His dual role is designed to harmonize the digital strategies of both brands.

Q: What advantages does Bendigo’s cloud migration provide customers?

A:

The transition to the cloud empowers Bendigo to deliver more scalable, secure, and efficient services. Platforms like Google Cloud facilitate quicker innovation and more reliable service provision, which collectively enhances customer experiences.

Q: What is the role of AI in Bendigo’s digital evolution?

A:

AI is being extensively employed in areas like home lending to furnish customers with more intelligent, tailored solutions. AI-driven insights also enhance operational efficiency and improve decision-making processes within the bank.

Q: How will the recent leadership shifts influence Bendigo’s future growth?

A:

With a new CEO, interim CIO, and the selection of a Chief Digital Officer, Bendigo is preparing itself for considerable growth. These leadership adjustments are expected to foster innovation, elevate digital services, and enhance overall business performance.

Q: What is the long-term vision for Bendigo and Adelaide Bank’s digital evolution?

A:

Bendigo focuses on delivering a seamless, secure, and innovative digital banking experience for its customers. The long-term vision entails utilizing cloud-based technologies, AI, and other digital innovations to offer personalized services and improve operational effectiveness, ultimately leading to higher customer satisfaction and business growth.

Nanoleaf Blocks Transform Smart Home Lighting with an Elegant Design Approach

The launch of Nanoleaf Blocks marks a significant leap in the smart home lighting sector. This cutting-edge offering from Nanoleaf reimagines the integration of smart lighting within your home, providing a unique fusion of technology and interior aesthetics. The Blocks facilitate an unmatched degree of personalisation in smart lighting, merging practicality with visual allure.

Quick Overview

• Nanoleaf Blocks introduce a fresh perspective to smart home lighting, merging technology with interior design.
• The system features square light panels in multiple sizes, as well as textured panels, pegboards, and shelves for distinctive customisation.
• Capabilities include flawless edge-to-edge illumination, a Rhythm Music Visualizer, Screen Mirror, and AI Magic Scenes for superior entertainment experiences.
• Control methods encompass the Nanoleaf app, desktop app, various smart home ecosystems, or a tangible controller.
• Pricing varies from AUD$229.99 to AUD$429.99 for Smarter Kits, with additional components starting at AUD$54.99.
• Currently available for pre-order in Australia and New Zealand, with wider retail availability anticipated shortly.

Fusing Technology with Interior Elegance

Nanoleaf has consistently led the way in smart lighting breakthroughs since the debut of their original Light Panels in 2016. With the launch of Nanoleaf Blocks, the brand elevates smart home lighting by seamlessly integrating it with interior design. This innovation extends beyond mere light provision; it aims to convert spaces into something distinctive and reflective of personal style.

Tailored Customisation for Your Taste

Nanoleaf Blocks are equipped with square light panels in two sizes—Squares and Small Squares—that can be combined with Textured Square light panels, Light Pegboards, and Shelves. This modular design enables users to craft fully personalised configurations that align with their preferences and requirements. The textured panels introduce a tactile quality, while pegboards and shelves provide practical areas for showcasing items like plants and décor.

In contrast to conventional smart lighting solutions that might prioritize RGB color schemes, Nanoleaf Blocks advance further by integrating lighting with practical design facets. This empowers you to personalise your environment in ways that were previously unheard of, positioning your smart lighting arrangement as a striking focal point of your interior design.

Cutting-Edge Features for an Enhanced Experience

Nanoeleaf Blocks are not just aesthetically pleasing; they are loaded with features that elevate entertainment and immersion. The Rhythm Music Visualizer synchronises with your music to create a vibrant light display that follows the rhythm. Screen Mirror allows you to extend visuals from your television or monitor onto your Nanoleaf setup, creating an engaging gaming or movie experience.

A notable feature is AI Magic Scenes, enabling users to craft custom lighting scenery based on their favorite movies, games, or personal photos. This functionality utilises artificial intelligence to design lighting setups that perfectly resonate with the mood or theme of your selected media.

Effortless Smart Home Integration

Nanoleaf Blocks are crafted for seamless integration into your current smart home framework. The blocks can be managed through WiFi across multiple platforms, including the Nanoleaf App, Nanoleaf Desktop App, and various smart home systems such as Apple HomeKit, Google Assistant, and Amazon Alexa. Moreover, a physical controller is available for those who favor a tactile approach.

Whether utilizing voice commands or a mobile app, overseeing your Nanoleaf Blocks is simple, streamlining the management of your smart home lighting configuration.

Pricing and Availability

Nanoleaf Blocks are currently offered for pre-order in Australia and New Zealand, featuring three distinct Smarter Kit sizes and additional add-on kits:

• Squares Smarter Kit (6 Squares): AUD$349.99 / NZD$389.99
• Combo Smarter Kit (Squares, Light Pegboards & Shelves): AUD$229.99 / NZD$339.99
• Combo XL Smarter Kit (Squares, Small Squares, Light Pegboards & Shelves): AUD$429.99 / NZD$479.99
• Add-on kits (extra Squares, Textured Squares, Shelves, and Pegboards) start from AUD$54.99 / NZD$59.99.

You can pre-order Nanoleaf Blocks from the official site, with broader retail readiness expected soon. However, it’s important to remember that utilizing Light Pegboards and Shelves necessitates wall drilling, so plan ahead if you’re renting or wary of wall damage.

Conclusion

Nanoleaf Blocks represent a revolutionary advancement in the smart home lighting domain, showcasing an inventive blend of illumination and interior design. With its sophisticated features and limitless customisation possibilities, this product is ideal for those seeking to infuse a personal touch into their living spaces. Whether you are a smart home technology enthusiast or a design-conscious homeowner, Nanoleaf Blocks offer a unique and functional art form capable of transforming your environment.

Q: What distinguishes Nanoleaf Blocks from other smart lighting options?

A:

Nanoleaf Blocks are unique because they fuse smart lighting with interior design aspects. In contrast to standard smart lights that emphasize only illumination, Blocks provide a modular environment with shelves and pegboards that enable users to integrate functional and aesthetic features into their lighting configuration.

Q: How simple is it to set up Nanoleaf Blocks?

A:

Setting up is generally easy, particularly for the light panels. However, if you intend to use the Light Pegboards or Shelves, you should be ready for some wall drilling. Nanoleaf supplies clear guidelines, but some DIY capabilities may be necessary.

Q: Can I operate Nanoleaf Blocks with my existing smart home technology?

A:

Absolutely, Nanoleaf Blocks are compatible with the majority of prominent smart home platforms, including Apple HomeKit, Google Assistant, and Amazon Alexa. You can also operate them through the Nanoleaf App or Nanoleaf Desktop App.

Q: Are Nanoleaf Blocks energy-efficient?

A:

Yes, similar to other Nanoleaf products, the Blocks are engineered to be energy-efficient. They utilize LED technology, which requires less energy than traditional lighting options, making them an environmentally friendly choice for your residence.

ACCC Greenlights Network Sharing Agreement Between Optus and TPG: Implications for Australia

The Australian Competition and Consumer Commission (ACCC) has approved a pivotal network sharing deal between Optus and TPG, signaling a transformative moment in the telecommunications sector of Australia. This 11-year arrangement, which targets regional areas, is anticipated to deliver significant advantages for both consumers and businesses.

Quick Overview

• Regulatory Endorsement: The ACCC has sanctioned the Optus-TPG network sharing agreement after dismissing a comparable deal with Telstra.
• Commencement of Services: The services under this partnership are projected to begin in early 2025, encompassing both 4G and 5G networks.
• Main Components: The agreement features spectrum sharing, infrastructure collaboration, and the relocation or closure of select TPG mobile sites.
• Advantages for Consumers: The partnership seeks to enhance mobile connectivity and foster competition in regional locations, providing consumers with superior service alternatives.
• 5G Growth: Optus aims to expedite its 5G deployment in regional Australia by utilizing TPG’s spectrum.

Dissecting the Agreement: What It Encompasses

The Optus and TPG agreement is complex and encompasses three key areas:

Spectrum Utilization

TPG will permit Optus to access specific spectrum bands in designated regional territories. These bands, which include 700MHz, 1800MHz, 3600MHz, and 3700MHz, are vital for delivering strong 4G and 5G services. This spectrum sharing will enable Optus to bolster its network capability, particularly in rural and regional communities.

Infrastructure Collaboration

Optus will extend its network services to TPG by sharing active mobile network infrastructure. This means TPG customers in certain regional regions will benefit from services utilizing Optus’s existing infrastructure, significantly enhancing TPG’s network coverage and effectiveness in those areas.

Mobile Site Relocation and Decommissioning

A further element of the agreement pertains to TPG’s relocation or retirement of some current mobile sites within the coverage area. This strategy aims to streamline network operations, lower expenses, and eliminate unnecessary infrastructure, ultimately serving both companies and their clientele.

ACCC’s Position: Reasons for Approval

Notably, the ACCC previously rejected a similar network sharing agreement between TPG and Telstra, citing competition issues. Nevertheless, this time, the regulator concluded that the Optus-TPG partnership would not unduly harm competitive dynamics. Instead, it posits that the deal will likely bolster competition in regional areas, where TPG has had challenges matching the coverage from Telstra and Optus.

ACCC Commissioner Dr. Philip Williams remarked that TPG’s enhanced services resulting from this agreement could offer consumers more choices, thereby nurturing a more competitive environment. Additionally, he pointed out that the deal would aid Optus in rolling out its 5G services in regional areas, further elevating competition and service levels.

Consumer Influence: Enhanced Coverage and Varied Choices

This deal is projected to bring various positive developments for consumers, especially those in regional locations. TPG will be positioned to provide improved mobile coverage, potentially drawing in more customers who have been constrained by previous options. This could stimulate greater competition in pricing and overall service quality.

Conversely, Optus stands to gain from additional spectrum, which will facilitate accelerated deployment of its 5G infrastructure. This advancement will enable rural customers to experience the faster speeds, reduced latency, and increased capacity that 5G technology promises.

Industry Reaction: What Executives Are Saying

In the wake of the ACCC’s approval, both firms expressed their enthusiasm for the agreement. TPG CEO Iñaki Berroeta noted that the partnership would allow TPG and its brands to attract and retain clients seeking dependable mobile services in both urban and regional settings. He stressed that this deal offers a fresh choice for consumers in regional areas, who have faced limited options until now.

Optus interim CEO Michael Venter shared these views, stating that the agreement would enable Optus to “press the fast-forward button” on its 5G rollout. He also mentioned that the additional spectrum would permit Optus to deliver the swift speeds, low latency, and increased capacity associated with 5G, primarily in underserved regional areas.

Conclusion

The ACCC has taken a crucial step by approving a landmark network sharing deal between Optus and TPG, which is set to enhance mobile connectivity and competition in regional Australia. The agreement, which encompasses spectrum sharing, infrastructure collaboration, and the relocation or decommissioning of TPG mobile sites, is predicted to offer consumers superior service alternatives and lay the groundwork for an expedited 5G rollout by Optus. With services anticipated to launch in early 2025, this agreement could profoundly reshape the telecommunications industry in Australia.

Q: What does the ACCC’s endorsement of the Optus-TPG agreement signify?

A:

The ACCC’s endorsement is significant as it formalizes a network sharing agreement between two leading telecom operators in Australia. This approval is set to foster better mobile services and coverage, particularly in regional zones where TPG has traditionally faced limitations. The ruling also contrasts with the ACCC’s prior denial of a similar deal between TPG and Telstra, suggesting a reassessment of competitive implications.

Q: When will services commenced under this agreement?

A:

Services associated with the Optus-TPG network sharing arrangement are expected to kick off in early 2025, providing both firms time to establish the requisite infrastructure and spectrum-sharing frameworks.

Q: What advantages will consumers experience from this partnership?

A:

Consumers, especially in regional Australia, are likely to observe enhanced mobile coverage and increased service options. TPG will be able to offer better coverage, which should elevate competition within the telecommunications sector. Additionally, Optus will be poised to hasten its 5G deployment, promising speeds, lower latency, and greater network capacity.

Q: What led to the ACCC’s rejection of a similar agreement between TPG and Telstra?

A:

The ACCC rejected the TPG-Telstra agreement due to worries that it would diminish competition in the telecommunications market. The regulator believed this arrangement could centralize too much market dominance within Telstra, potentially hindering consumer choices and escalating prices. In contrast, the Optus-TPG agreement was viewed as promoting competition, particularly in regional areas, and thus received approval.

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APRA on the Quest for a New Chief Information Security Officer

Brief Overview

• APRA is in the active pursuit of a new Chief Information Security Officer (CISO) to enhance its cybersecurity framework.
• This CISO will oversee both strategic initiatives and ongoing security operations.
• The move follows a significant $130 million funding increase for cybersecurity projects, shared with ASIC.
• The previous CISO, Mikhail Lopushanski, exited APRA in May 2022 to take a position at Heritage Bank.
• The incoming CISO will collaborate closely with APRA’s CIO and Chief Data Officer.
• Key collaborators for this role will include the Australian Cyber Security Centre, the Department of Home Affairs, ASIC, and the Reserve Bank of Australia.

Background Information

The Australian Prudential Regulation Authority (APRA) has recently begun the search for a new Chief Information Security Officer (CISO). This essential position will be central to managing and strengthening cybersecurity practices at the regulatory body, addressing both strategic and operational objectives. This initiative highlights the growing significance of cybersecurity within the financial sector, especially as cyber threats evolve and increase in frequency.

APRA’s Cybersecurity Evolution

APRA, together with the Australian Securities and Investments Commission (ASIC), has recently secured around $130 million in funding to enhance its cybersecurity capacities over the next four years. This financial commitment reflects the increasing demand for strong cybersecurity systems within Australia’s financial regulatory environment.

Notably, this recruitment marks the first time APRA has sought a C-level security leader since May 2022, when the former Chief Security Officer (CSO) Mikhail Lopushanski moved on to Heritage Bank. During Lopushanski’s time, the CSO role was part of APRA’s organizational structure, but it has since been missing from recent organizational layouts. This absence raises concerns regarding the leadership and management of cybersecurity efforts during the interim.

Position and Duties

The new CISO will hold substantial responsibilities, including improving security governance, information security protocols, and staff vetting processes. This role also encompasses the monitoring and response to cybersecurity threats and incidents through APRA’s Security Operations Centre.

The CISO will collaborate closely with APRA’s Chief Information Officer (CIO) Rogier Roelofs and Chief Data Officer (CDO) Andy Robertson. The job listing specifies that the role requires “significant leadership capability to connect and collaborate with key stakeholders, driving transformational change and enhancing team and external capabilities.” These stakeholders include leading agencies such as the Australian Cyber Security Centre, the Department of Home Affairs, ASIC, and the Reserve Bank of Australia.

Importance of This Development

Cybersecurity remains a vital concern for financial regulators like APRA, given the sensitive data they manage. The recent $130 million funding indicates the Australian government’s dedication to protecting the financial sector from cyber threats. As cyberattacks grow more prevalent and complex, the role of the CISO will be essential in ensuring APRA’s defenses against potential breaches.

Additionally, the new CISO is expected to be instrumental in influencing the future of Australia’s cybersecurity environment. By working in tandem with various government agencies and financial institutions, the CISO will contribute to the establishment of best practices and protocols that may impact the broader industry.

Conclusion

APRA is actively in search of a new Chief Information Security Officer to oversee its cybersecurity strategies and processes. This initiative follows a significant $130 million investment into cybersecurity by APRA and ASIC, highlighting the increasing importance of effective cybersecurity measures in Australia’s financial ecosystem. The CISO will work alongside key stakeholders, including government entities, to maintain APRA’s resilience against cyber threats.

Q: Why is APRA looking for a new CISO at this time?

A: APRA is seeking a new CISO to strengthen its cybersecurity framework following a $130 million investment in cybersecurity projects. This decision also comes after a period without a C-level security leader since May 2022.

Q: What will be the new CISO’s responsibilities?

A: The new CISO will be charged with upholding and advancing APRA’s cybersecurity policies on both strategic and operational levels. This encompasses security governance, information protection, staff vetting processes, and monitoring/responding to security threats.

Q: With whom will the CISO collaborate?

A: The CISO will coordinate closely with APRA’s CIO Rogier Roelofs and Chief Data Officer Andy Robertson. Additionally, they will engage with key stakeholders such as the Australian Cyber Security Centre, the Department of Home Affairs, ASIC, and the Reserve Bank of Australia.

Q: What is the significance of the $130 million funding?

A: The $130 million funding obtained by APRA and ASIC represents a significant investment intended to strengthen cybersecurity capabilities over the next four years. This financial support emphasizes the critical role of cybersecurity in the financial sector and the government’s commitment to protecting it from evolving cyber threats.

NBN Co Introduces New Five-Year Security Framework for Strengthened Cyber Defense

NBN Co, the operator of Australia’s national broadband network, has launched a new five-year security framework with the objective of aligning with the Australian government’s cyber security initiatives while establishing security as a facilitator for business growth. This extensive strategy aims not just to safeguard essential infrastructure but also to enhance NBN Co’s business goals through effective security measures.

Quick Overview

• The new five-year security framework from NBN Co corresponds with Australia’s 2023-2030 cyber security agenda.
• The framework merges both physical and cyber security into an integrated security structure.
• A primary emphasis is placed on risk quantification in monetary terms, aimed at clarifying security risks for executives and board members.
• The strategy complies with government measures such as the Protective Security Policy Framework (PSPF), ASD’s Essential 8, and the NIST Cybersecurity Framework.
• Management of third-party risks and workforce-related issues are also incorporated into the framework.

Aligning with National Cyber Security Objectives

NBN Co’s fresh five-year security framework emerges as Australia intensifies its endeavors to safeguard its digital infrastructure. This strategy closely correlates with the Australian Government’s 2023-2030 Cyber Security Strategy, which seeks to enhance the nation’s cyber resilience. Tasked with managing one of Australia’s most vital infrastructures, NBN Co is taking a forward-thinking stance to ensure alignment with national standards and laws, such as the Security of Critical Infrastructure (SoCI) Act.

Chief Security Officer Darren Kane has highlighted the strategy’s nature as a “living document,” which can adapt to new threats and opportunities. This level of adaptability is critical in a rapidly changing threat landscape, necessitating that security frameworks remain both comprehensive and flexible.

Unified Security: An Integrated Model

NBN Co is a front-runner in Australia, implementing a unified security model. This strategy consolidates physical, human resources (HR), and IT security under one executive leader. As Kane points out, this integrated oversight of all security dimensions allows for a fuller understanding of security threats and the optimal ways to mitigate them.

“Having a single accountable leader for all security aspects allows us to have a transparent, detailed picture of possible risks and manage them effectively,” Kane stated. This framework streamlines risk management, resource distribution, and post-incident evaluations, easing the identification of failures in the case of a security breach.

Risk Quantification: Making Business Case for Security

A remarkable aspect of NBN Co’s updated strategy is its emphasis on risk quantification in economic terms. Kane has accentuated the necessity of conveying security risks in a manner that executives and board members readily comprehend—dollars and cents.

In a time where cyber threats can lead to considerable fiscal consequences, articulating risk in monetary terms permits executives to fully appreciate the gravity of potential risks and the significance of investing in security protocols. Kane strongly supports this perspective, observing that while technical jargon is commonplace in the industry, a more straightforward form of communication is vital for acquiring executive endorsement.

“Utilizing the language of business allows us to explain risks and necessary mitigating actions in a way that connects with the CEO, CFO, and other pivotal stakeholders,” Kane remarked. This strategy not only assists in securing requisite resources but also guarantees that every member of the organization recognizes the necessity of solid security practices.

Ensuring Adherence to Government Frameworks

NBN Co’s five-year framework is crafted to comply with several essential governmental frameworks, including the Protective Security Policy Framework (PSPF), the Australian Signals Directorate’s (ASD) Essential 8, and the National Institute of Standards and Technology (NIST) Cybersecurity Framework. These frameworks provide organizations with directives for safeguarding their critical assets and ensuring resilience against cyber threats.

Adhering to these frameworks is not merely a regulatory obligation but also a corporate necessity. As the guardian of Australia’s national broadband network, NBN Co is responsible for ensuring that its infrastructure remains secure and resilient, consequently enhancing the country’s cyber security stance.

Tackling Third-Party Risks and Human Issues

Another pivotal component of the strategy focuses on managing third-party risks and human-related challenges. In today’s interconnected environment, third-party vendors and associates can introduce considerable security risks if not adequately controlled. NBN Co’s strategy aims to reduce these risks through strict third-party security policies.

Moreover, the strategy acknowledges the importance of the human factor in security. Cybersecurity extends beyond just technology; it fundamentally involves people. Training, awareness, and fostering a robust security culture are vital to ensuring that employees and stakeholders are ready to confront potential threats.

Conclusion

NBN Co’s new five-year security framework is an all-encompassing plan intended to align with national cyber security aims, consolidate physical and cyber security efforts, and express risks in financial terms. The framework is designed for adaptability, enabling NBN Co to tackle emerging risks while ensuring adherence to government frameworks. By emphasizing third-party risk management and the human aspect of security, NBN Co aspires to establish a strong security foundation that not only protects essential infrastructure but also facilitates business advancement.

Q: What is the main goal of NBN Co’s new five-year security framework?

A:

The main goal of NBN Co’s new five-year security framework is to align with Australia’s 2023-2030 cyber security strategy while establishing security as a business facilitator. The framework also strives to protect the national broadband network and secure compliance with various governmental frameworks.

Q: What role does converged security play in NBN Co’s strategy?

A:

Converged security incorporates physical, HR, and IT security into a unified function led by a single executive. This strategy provides a thorough comprehension of security risks and enables more efficient management and mitigation of those risks.

Q: Why is risk quantification in economic terms essential?

A:

Quantifying risk in financial terms is vital as it converts security risks into a language that executives and board members can easily grasp—dollars and cents. This approach aids in securing vital resources and ensures that all stakeholders appreciate the significance of strong security practices.

Q: How does NBN Co’s strategy approach third-party risks?

A:

NBN Co’s strategy involves stringent third-party security measures to manage risks from vendors and partners. This is essential in the modern interconnected landscape where third-party relationships can introduce significant security vulnerabilities if not properly managed.

Q: Which frameworks does NBN Co’s strategy align with?

A:

The strategy aligns with several crucial government frameworks, including the Protective Security Policy Framework (PSPF), the Australian Signals Directorate’s (ASD) Essential 8, and the National Institute of Standards and Technology (NIST) Cybersecurity Framework.

Reserve Bank of Australia Teams Up with NTT for a Comprehensive IT Infrastructure Revamp

Overview:

• The Reserve Bank of Australia (RBA) has contracted NTT Australia for a $12.7 million agreement to create and implement new IT infrastructure as part of the CoreMod initiative.
• The CoreMod initiative encompasses setting up a new data center and transitioning critical workloads.
• This project is projected to continue until 2027, featuring several vital milestones, such as the migration of business applications and the retirement of the existing data center.
• RBA has previously invested substantially in its IT infrastructure, including agreements with Cisco and Hitachi Vantara Australia.
• The intended IT infrastructure aims to bolster the resilience, security, and efficiency of Australia’s payments system.

CoreMod Initiative: A Tactical IT Transformation

The Reserve Bank of Australia (RBA) is embarking on a pivotal stage in its CoreMod initiative, signifying a tactical transformation of its IT infrastructure. The initiative has entered the design and implementation phase, with NTT Australia chosen to lead this crucial endeavor. The contract with NTT, valued at $12.7 million, is set to commence now and extend through October 2025.

What Does the CoreMod Initiative Entail?

Introduced at the end of the previous year, CoreMod is a multi-year initiative designed to develop a future-ready IT infrastructure for the RBA. The plan entails establishing a new data center at a CDC facility, followed by the transition of critical workloads into this newly built environment. This effort highlights RBA’s dedication to modernizing its IT capabilities, enhancing resilience, security, and operational efficiency.

Strategic Collaboration with NTT Australia

The alliance with NTT Australia is crucial for the effective execution of the CoreMod initiative. Janet Mengel, CoreMod Program Director, stated that this partnership will empower RBA to build a modern, secure infrastructure platform, vital for the future of Australia’s payments infrastructure. NTT will play an essential role in transitioning national critical applications to the new infrastructure, establishing a solid, efficient, and secure payments framework for Australians.

Major Investments and Upcoming Milestones

Notable Infrastructure Investments

Alongside the NTT agreement, RBA has made several significant infrastructure-related purchases this year. Noteworthy is the awarding of contracts to NTT Australia for Cisco hardware and software, totaling $67.5 million, and an extra $16.1 million for F5 load balancers. Furthermore, the central bank has established a $13.6 million “managed services” contract with Hitachi Vantara Australia.

Upcoming Milestones and Schedule

RBA has delineated a clear trajectory for the CoreMod initiative, presenting several critical milestones:

– **2025**: Finalization of infrastructure design and implementation.
– **2026**: Transition of business applications and rollout of an observability tool.
– **2027**: Retirement of the current head office data center.

This schedule reflects RBA’s enduring commitment to a smooth shift to an advanced IT infrastructure.

Conclusion

The Reserve Bank of Australia’s CoreMod initiative signifies a considerable investment in the future of the nation’s financial framework. By collaborating with NTT Australia, the RBA is undertaking essential measures to create a resilient, secure, and efficient IT platform that will underpin Australia’s payments infrastructure for years to come. With primary milestones established through 2027, the initiative is set to modernize the RBA’s operations, ensuring responsiveness to the challenges of a progressively digital economy.

Q&A: Clarifying the RBA’s CoreMod Initiative

Q: What is the CoreMod initiative?

A:

The CoreMod initiative is a multi-year effort by the Reserve Bank of Australia aimed at modernizing its IT infrastructure. It involves creating a new head office data center and migrating essential workloads, assuring a future-ready platform for the nation’s payment systems.

Q: Why was NTT Australia chosen for this initiative?

A:

NTT Australia was selected due to its proficiency in IT infrastructure design and implementation. The $12.7 million agreement highlights RBA’s confidence in NTT’s capabilities to deliver a secure and resilient platform that is critical for the success of the CoreMod initiative.

Q: What are the main milestones of the CoreMod initiative?

A:

The primary milestones consist of completing infrastructure design and implementation by 2025, migrating business applications and deploying an observability tool by 2026, and decommissioning the existing data center by 2027.

Q: How does the CoreMod initiative benefit Australia?

A:

The CoreMod initiative will strengthen the resilience, security, and efficiency of Australia’s payments framework, ensuring it can effectively meet future demands. This will benefit Australian businesses and consumers by offering a more dependable and secure financial infrastructure.

Q: What other investments have been made by RBA in IT infrastructure?

A:

RBA has made several noteworthy investments, such as contracts with NTT Australia for Cisco hardware and software ($67.5 million) and F5 load balancers ($16.1 million), in addition to a $13.6 million managed services agreement with Hitachi Vantara Australia.

Q: How long is the timeframe for the CoreMod initiative’s completion?

A:

The CoreMod initiative is anticipated to run until mid-to-late 2027, with various stages of implementation and migration outlined throughout this timeframe.

Queensland Police Confronts Data Access Challenges Following System Update

Following a recent system update, the Queensland Police Service (QPS) has encountered significant setbacks in accessing crucial data within its primary operational database system, QPRIME. This interruption has impacted the service across the board, affecting both on-ground officers and emergency response times.

Image credit: Queensland Police Service.

Quick Overview

• Queensland Police has encountered delays in data access due to a recent system update.
• The core database QPRIME and QLITE devices utilized by officers were impacted.
• The disruption also affected the Police Communication Centre, leading to prolonged processing times for Triple Zero calls.
• The issue has since been resolved, with no noted effects on community safety or officer operations.
• QPS is closely observing the situation, with further updates anticipated.

Exploring the QPRIME System

QPRIME, which stands for Queensland Police Records and Information Management Exchange, is a crucial database system introduced in the early-to-mid 2000s. It aimed to merge 234 distinct information systems into a unified platform, facilitating officers’ access to intelligence and data more effectively. The system is essential for the daily functions of the Queensland Police Service, backing everything from routine checks to urgent incident responses.

Effects of the Recent System Update

The latest system update, executed on Wednesday, resulted in unexpected delays in data access across all QPRIME applications and QLITE devices. QLITE comprises a fleet of iPad devices that officers use in the field to retrieve real-time information, perform checks, and report incidents. The disruption was significant enough to impact the Police Communication Centre, which saw slower processing times for Triple Zero emergency calls, particularly during high-demand periods.

Queensland Police Service’s Response

The Queensland Police Service has recognized the delays and announced that the issues have been resolved. “The Queensland Police Service has implemented changes to the systems, and these delays are no longer occurring,” the service communicated. They also reassured the public that there have been no effects on community safety or officer operations due to the disruption. Furthermore, QPS is closely watching the QPRIME system to ensure that any future concerns are addressed swiftly.

Potential Risks and Future Considerations

While the immediate disruption has been resolved, the episode underscores potential risks linked to dependence on complex digital systems for essential public services. While necessary for ongoing functionality and enhancements, system updates can create vulnerabilities or operational issues if not managed carefully. The Queensland Police Service’s prompt action in remedying the issue and ensuring public safety remained intact is commendable, yet it also emphasizes the importance of thorough testing and contingency planning in today’s digital landscape.

Conclusion

The Queensland Police Service confronted a considerable challenge when a recent system update led to delays in accessing crucial data within the QPRIME system. Although the issues have been rectified without reported effects on public safety or officer operations, the incident highlights the necessity for meticulous system management and ongoing vigilance in maintaining the dependability of digital infrastructure.

Q: What is QPRIME?

A:

QPRIME stands for Queensland Police Records and Information Management Exchange. It is a fundamental database system initiated in the early-to-mid 2000s to unify 234 separate information systems into a single platform that enhances access to intelligence and data for the Queensland Police Service.

Q: What caused the recent data access challenges?

A:

The challenges arose from unspecified system updates implemented on QPRIME on Wednesday. These updates resulted in delays in accessing data across all QPRIME applications and QLITE devices utilized by officers in the field.

Q: Was the public impacted by these delays?

A:

According to the Queensland Police Service, there have been no reported impacts on community safety or officer operations due to the delays. Emergency calls continued to be processed, albeit with some delays during peak times, but the situation has been resolved.

Q: How has the Queensland Police Service reacted to the issue?

A:

The Queensland Police Service implemented changes to the systems to eliminate the delays, and they are actively monitoring the QPRIME system to avert future issues. The service has also confirmed that service calls are still being managed and supported appropriately.

Q: What is QLITE, and how was it influenced?

A:

QLITE is a collection of iPad devices employed by Queensland Police officers in the field to access real-time data, execute checks, and document incidents. The recent system update induced delays in data access on these devices, affecting officers’ capability to gather and input vital information.

Q: What measures can be taken to avert similar issues in the future?

A:

To avoid comparable complications, it’s crucial to conduct comprehensive testing prior to implementing system updates, especially for critical infrastructure. Moreover, establishing a solid contingency plan can assist in mitigating the impact of any disruptions that do arise, ensuring the continuity of service and safeguarding public safety.

Tesla’s New Perth Sales, Service, and Delivery Centre: A Transformative Addition for Western Australia

Quick Overview:

• New Tesla Centre in Perth, positioned at 146 Carrington Street, O’Connor, WA, poised to launch this Saturday.
• This centre will function as a focal point for vehicle sales, deliveries, and service requirements throughout Western Australia.
• The grand opening event includes test drives, tech discussions, and fun activities for families.
• Registration is essential for the event; it’s dog-friendly with activities such as “Paint a Tesla” for children.
• Tesla Owners Club WA will be in attendance to discuss Novated Leasing and other topics.
• The grand opening agenda features a ribbon-cutting ceremony and opportunities to win a Tesla Weekend experience.

Tesla’s Growth in Western Australia

Tesla is poised to make a notable impact in Western Australia with the launch of its new Sales, Service, and Delivery Centre in O’Connor, Perth. This new establishment is anticipated to be a transformative resource for local EV fans, offering a vital hub for Tesla services and sales in the area.

Situated at 146 Carrington Street, O’Connor, WA 6163, the new centre is ideally placed to cater to Tesla owners and potential buyers throughout Western Australia. This expansion underscores Tesla’s dedication to enhancing its presence in Australia, especially in regions that have been historically underserved.

A Comprehensive Service Centre for Western Australia

The new Tesla Centre will provide an extensive array of services, effectively turning it into a one-stop destination for all Tesla-related needs. Whether you wish to buy a new Tesla, need service for your existing vehicle, or are awaiting a delivery, this centre will cover all these bases.

Western Australia, noted for its expansive landscape and increasing enthusiasm for electric vehicles, has long required a dedicated Tesla centre. The establishment of this facility aims to fill that void, ensuring Tesla owners in the area have improved access to sales and service assistance.

Grand Opening Festivities: What to Anticipate

The grand opening festivities, scheduled for this Saturday, are crafted to celebrate community engagement. Tesla fans can expect a day filled with activities, tech discussions, and the opportunity to explore the new centre.

Event Itinerary

The events will commence at 9:00am, featuring coffee and pastries from the beloved local Big Loaf Bakery. Attendees can partake in test drives throughout the day, allowing them to experience Tesla’s innovative technology up close. Here’s a detailed breakdown of the day’s activities:

• 9:00am: Coffee & pastries, along with all-day test drives.
• 9:30am: Ribbon cutting ceremony.
• 10:00am: Paint a Tesla – a fun, interactive activity for children.
• 10:30am: Service Tech Talk – gain insights into Tesla’s cutting-edge service features.
• 11:00am: Motors Tech Talk – explore the mechanics behind Tesla’s robust motors.
• 11:30am: Energy Tech Talk – learn about Tesla’s energy solutions.
• 12:00pm: Compete for a chance to win a Tesla Weekend experience.
• 1:00pm: Event wraps up.

Activities for Families and Pets

This event is designed to cater to families as well; the “Paint a Tesla” activity at 10:00am will surely delight the kids, offering them a creative outlet while learning more about electric vehicles.

Furthermore, the event is dog-friendly, providing the unique opportunity to experience a test drive alongside your furry companion. This approach reflects Tesla’s commitment to fostering an inclusive atmosphere for all.

Tesla Owners Club WA Involvement

Representatives from the Tesla Owners Club WA will be present to share their experiences and provide insights into various topics, including Novated Leasing, a favored option for financing electric vehicles in Australia. Their involvement will be a valuable resource for both current and prospective Tesla owners.

The Importance of This Centre

This new centre’s opening represents a significant advancement for Tesla and the broader EV sector in Western Australia. It reflects a rising interest in electric vehicles across the region and Tesla’s dedication to fulfilling that demand. By offering a complete suite of services ranging from sales to maintenance, Tesla is simplifying the transition for Western Australians to electric vehicles.

Additionally, this launch could catalyze further infrastructure developments in the area. With heightened interest and support, the region may see an increase in charging stations, service centres, and other facilities that enhance the growth of electric vehicles.

Conclusion

Tesla’s new Sales, Service, and Delivery Centre in O’Connor, Perth, is set to throw open its doors this Saturday, marking a pivotal achievement for the electric vehicle community in Western Australia. The centre will supply a full spectrum of services, including sales, deliveries, and maintenance, establishing itself as an essential resource for Tesla owners in the area. The grand opening event promises a day filled with various entertaining activities, tech discussions, and opportunities to win exclusive Tesla experiences. As Tesla continues to broaden its reach in Australia, this new centre highlights the growing demand for electric vehicles in Western Australia.

Q: Where can the new Tesla Centre be found?

A:

The new Tesla Centre is located at 146 Carrington Street, O’Connor, Western Australia 6163.

Q: What services are available at the new Tesla Centre?

A:

The new Tesla Centre will provide a complete range of services, comprising new vehicle sales, deliveries, and maintenance services.

Q: Is the grand opening event accessible to the public?

A:

Yes, the event is open to the public, although registration is necessary. You can sign up on the official Tesla event page.

Q: Will there be any special activities during the grand opening?

A:

Certainly, the event will feature test drives, tech discussions, a “Paint a Tesla” activity for kids, and opportunities to win a Tesla Weekend experience. The event is also dog-friendly.