Author: Vanessa May

Fast Overview

• Tesla Australia has slashed the interest rate for loans on new Model Y vehicles to only 2.99%.
• This competitive rate is available until the conclusion of 2024 for select Model Y variants.
• With a $0 down payment, your monthly costs begin at A$1,127, or A$260.28 weekly.
• For those making a 50% down payment, weekly expenses can dip to A$130.02.
• Owning a Tesla EV could reduce your petrol expenses, potentially lowering your weekly net cost to A$108.77.
• Charging your Tesla might cost as little as $0.08/kWh with the right electricity rate.
• Financing is arranged through Plenti Finance Pty Ltd with terms extending up to 5 years.

Tesla Australia Cuts Interest Rate on Model Y Financing to 2.99%

Tesla Australia has unveiled a notable decrease in the interest rate for financing its well-liked Model Y, now providing an appealing 2.99% rate on loans for vehicles in stock. This move is advantageous for those aiming to transition to electric vehicles (EVs) while steering clear of the elevated interest rates often linked with car financing. In a region where vehicle loan rates frequently begin at 5% to 6%, this offer stands out as a commendable deal.

Let’s explore the implications for Australian consumers.

Available Until the Conclusion of 2024

This offer is available for transactions finalized by the end of 2024, creating a time-sensitive chance for anyone contemplating an electric vehicle. The low rate applies to specific Model Y variants, such as the Rear-Wheel Drive and Long Range All-Wheel Drive models present in Tesla’s current lineup.

Cost Breakdown: What You’ll Be Paying

Tesla’s Model Y starts at A$57,300 (excluding taxes and fees) for vehicles with fewer than 50km on the clock, making it an appealing option for those seeking a nearly-new vehicle. But what does this attractive interest rate signify for your monthly finances?

– With a $0 down payment, your monthly payment would be A$1,127, equating to about A$260.28 per week.
– With a 50% down payment (A$30,600), your monthly payments reduce to A$563, or around A$130.02 weekly.

These rates remain competitive, especially when juxtaposed with average car loans accessible in Australia today.

Savings on Fuel Expenses

In addition to the low-interest rate, Tesla showcases the savings you will reap on fuel. With petrol prices averaging A$1.62 per litre and electricity costing as low as $0.36/kWh, Tesla estimates potential savings of approximately A$92 monthly on fuel alone. When broken down, this translates to approximately A$21.25 weekly savings. This could reduce the effective weekly cost of owning a Tesla Model Y to as low as A$108.77.

Additional Charging Savings

For proactive Tesla owners, the savings extend beyond just fuel. Depending on your electricity rate plan, charging your Tesla could cost as little as $0.08/kWh, further minimizing your vehicle’s operation costs. With an optimal plan, charging could even become a cheaper option compared to traditional petrol-powered vehicles.

Financing Terms & Conditions

The 2.99% interest rate pertains to a secured car loan of A$30,000 over a 60-month term. To take advantage of this deal, you’ll need to place your order for the Model Y and obtain financing approval by December 20, 2024. Vehicle delivery must occur by December 31, 2024.

It’s crucial to be aware that this offer is exclusively for purchases from new inventory of the Model Y Rear-Wheel Drive and Model Y Long Range All-Wheel Drive variants. The loan must span up to five years, and balloon payments are excluded from this offer.

Financing Collaborator: Plenti Finance

Tesla has formed a partnership with Plenti Finance Pty Limited to deliver this financing solution. Plenti RE Limited, the service provider, holds both an Australian Financial Services Licence and an Australian Credit Licence. Both organizations are participants in the Australian Financial Complaints Authority (AFCA), ensuring comprehensive consumer protection.

If this offer piques your interest, it’s advisable to assess your financial circumstances thoroughly and potentially consult a licensed financial professional to confirm it’s the right match for you.

Conclusion

Tesla’s choice to provide a 2.99% interest rate on Model Y inventory sales is a strategic initiative aimed at enticing more Australian consumers into the electric vehicle segment. With increasing fuel prices and a growing interest in sustainable transportation, this offer presents a cost-effective avenue for many to shift towards electric driving. The savings on fuel and the prospect of reduced charging expenses provide additional motivation, making the Model Y not just an environmentally friendly option but also a smart financial decision.

Q&A

Q: Until when is the 2.99% interest rate offer available?

A:

The 2.99% interest rate is available on qualifying Tesla Model Y inventory purchases until the end of 2024. You must place your order and receive financing approval by December 20, 2024, and your vehicle must be delivered by December 31, 2024.

Q: What is the entry price for a Tesla Model Y in Australia?

A:

The starting price for a Tesla Model Y in Australia is A$57,300, before taxes and fees. This applies to vehicles that have been driven for less than 50km, rendering them nearly new.

Q: How much can I save on fuel by opting for a Tesla Model Y?

A:

Tesla estimates potential savings of around A$92 monthly on fuel expenses, which breaks down to approximately A$21.25 weekly. These savings are calculated based on driving 15,000km annually and comparing an average petrol price of A$1.62/litre with charging at $0.36/kWh.

Q: Can I charge my Tesla for less than Tesla’s estimate?

A:

Yes, depending on your electricity plan. Some Tesla owners have reported charging their vehicles for as low as $0.08/kWh by choosing the right electricity provider.

Q: Is a down payment necessary for Tesla’s financing option?

A:

No, it’s possible to finance the vehicle with a $0 down payment. However, contributing a greater amount upfront will lower your monthly payments. For example, a 50% down payment could reduce your monthly payment to as little as A$563.

Q: Who supplies the financing for Tesla vehicles in Australia?

A:

Financing is supplied by Plenti Finance Pty Limited, backed by its servicer, Plenti RE Limited. Both entities are authorized by the Australian Securities and Investments Commission (ASIC) and are part of the Australian Financial Complaints Authority (AFCA).

Q: Are balloon payments permitted under this financing scheme?

A:

No, balloon payments are not permitted under this financing scheme. The loan terms must not exceed five years without an option for balloon payments.

Q: What should I take into account before applying for Tesla’s financing proposal?

A:

It’s vital to analyze your financial situation in detail. Consider consulting an independent financial advisor to confirm that the financing terms align with your requirements. Be aware that the comparison rate provided may not reflect all fees and charges.

Australia Allocates $51 Million for Google’s Expansion of Pacific Undersea Cable

Tuvalu
iStock

Brief Overview

• The Australian government has committed $51 million towards the development of a new subsea cable project in the Pacific.
• This cable is part of Google’s Central Pacific Connect project that will link Funafuti, Tuvalu, representing the island’s inaugural undersea telecommunications connection.
• The initiative will be overseen by the Australian Infrastructure Financing Facility for the Pacific and is projected to conclude by 2027.
• Australia’s investment is a segment of a larger initiative to bolster telecommunications infrastructure within Pacific Island nations.
• The Quad Indo-Pacific Logistics Network, which partners Australia, the US, Japan, and India, is engaged in this project.
• This program aligns with Australia’s ambition to ensure all Pacific Island nations achieve broadband access by 2025.

Australia’s Investment in Pacific Telecommunications

Australia has dedicated $51 million to create a new subsea cable in the Pacific that will link Funafuti, Tuvalu, to global internet networks, as part of Google’s Central Pacific Connect initiative. This investment aims to advance telecommunications accessibility in the Pacific Islands, a region that has faced challenges with connectivity due to its remote geographical location.

Managed by the Australian Infrastructure Financing Facility for the Pacific (AIFFP), the project is expected to be operational by March 2027. This represents a crucial advancement in enhancing digital infrastructure in Tuvalu, which currently lacks any undersea telecommunications connections.

Google’s Central Pacific Connect Initiative

Google is leading the Central Pacific Connect initiative, which seeks to establish new trans-Pacific subsea cables. These cables will link the United States and Australia, traversing significant Pacific islands such as Fiji and French Polynesia. The Tuvalu Cable System is a vital component of this overarching initiative, and Australia’s $51 million investment constitutes a substantial part of the funding, supplemented by an additional $25 million from other international collaborators.

Upon completion, the new cable will not only deliver high-speed internet to Tuvalu but will also facilitate the digital evolution of the Pacific area. This is essential for ensuring that Pacific Island countries can actively engage in the global digital marketplace.

Quad Indo-Pacific Logistics Network and Regional Cooperation

Australia’s participation in the Pacific subsea cable initiative is intricately linked to its role in the Quad Indo-Pacific Logistics Network. This strategic coalition includes Australia, the United States, Japan, and India, focusing on fostering regional infrastructure projects that strengthen connectivity and enhance digital resilience in the Indo-Pacific.

In a recent communication termed the Wilmington Declaration, the Quad member nations expressed their commitment to assisting Pacific Island countries, including Tuvalu, in adapting to future telecommunications innovations such as 5G. This cooperation is vital to prevent Pacific nations from lagging in the evolving global digital environment.

Australia’s Comprehensive Approach to Pacific Connectivity

Australia’s investment in the Tuvalu Cable System aligns with a broader strategy aimed at ensuring reliable telecommunications infrastructure for all Pacific Island nations by 2025. This corresponds with the Quad Leaders’ declarations and Australia’s enduring promise to support its Pacific neighbours.

Beyond the Tuvalu project, Australia has also allocated $37.3 million to connect other Pacific Island countries to the Hawaiki Nui cable system. This cable initiative forms a part of a separate US-Australian collaboration known as the ‘Innovation Alliance,’ aimed at financing future submarine cable connections in the Pacific Islands.

The Role of Manta Ray Solutions and Google

Manta Ray Solutions LLC, the US-based company overseeing the Tuvalu project, operates as a subsidiary of Google. Brian Quigley, the vice president of Google’s global network infrastructure, leads this initiative. Google’s engagement in the project underscores its broader mission to expand its global telecommunications network, particularly in regions like the Pacific Islands that require improvement.

The collaboration between the Australian government and Google in the Pacific subsea cable project emphasizes the increasing significance of public-private partnerships in the development of extensive digital infrastructure.

Summary

Australia’s $51 million outlay in the Tuvalu Cable System is a central facet of its plan to enhance telecommunications infrastructure across the Pacific. This venture, part of Google’s Central Pacific Connect initiative, will link Funafuti, Tuvalu, to the global internet through an undersea cable, signifying a major breakthrough for the island nation. Anticipated to be finished by 2027, the project represents a broader mission to provide broadband access to all Pacific Island nations by 2025. Participation in the Quad Indo-Pacific Logistics Network further reinforces Australia’s commitment to enhancing digital connectivity in the region.

Q: What is the primary goal of the Tuvalu Cable System?

A:

The principal aim of the Tuvalu Cable System is to furnish Tuvalu with its inaugural undersea telecommunications cable, significantly enhancing its internet connectivity and reinforcing the island’s digital framework.

Q: How does this project fit into Australia’s broader strategy in the Pacific?

A:

This initiative is a segment of Australia’s more extensive efforts to boost digital connectivity in Pacific Island nations, ensuring all regional countries benefit from reliable internet access by 2025.

Q: What is the Quad Indo-Pacific Logistics Network?

A:

The Quad Indo-Pacific Logistics Network is a strategic consortium involving Australia, the United States, Japan, and India, dedicated to fostering infrastructure projects, including telecommunications, throughout the Indo-Pacific region.

Q: Who is Manta Ray Solutions LLC?

A:

Manta Ray Solutions LLC is a US-based entity managing the Tuvalu cable project, operating as a Google subsidiary, with oversight falling under Google’s global network infrastructure division.

Q: When is the Tuvalu Cable System expected to be completed?

A:

The Tuvalu Cable System is predicted to be functional by March 2027, delivering vital telecommunications infrastructure to the island nation of Tuvalu.

Q: Are other Pacific Island nations benefiting from similar projects?

A:

Absolutely, besides Tuvalu, Australia has invested in additional subsea cable initiatives, such as the Hawaiki Nui system, to enhance connectivity across various Pacific Island nations.

Harnessing AI’s Full Potential: Essential Takeaways from the EXL Webinar

In today’s rapidly evolving digital landscape, artificial intelligence (AI) has transitioned from a mere futuristic notion to a crucial component for contemporary enterprises. A recent webinar featuring prominent industry figures explored ways for organizations to effectively utilize AI to expand their operations and achieve measurable results.

Hosted by TechBest and supported by EXL, the session underscored the necessity of transcending the hype surrounding AI to embrace practical and responsible use. Below is a summary of the vital insights shared by influential personalities such as Shanker Trivedi from NVIDIA, Vishal Chhibbar from EXL, and former Victorian Minister Philip Dalidakis on leveraging AI for business advancement.

Quick Overview

• AI is establishing itself as a fundamental factor for business success, with 77% of organizations already engaging with or considering AI technologies.
• The pandemic has expedited AI adoption, solidifying its role in the new operational landscape for businesses.
• Ethical AI is essential for fostering customer trust, with transparency, fairness, and accountability being pivotal.
• Businesses should concentrate on translating AI concepts into actionable strategies to realise genuine value.
• Effective data management is critical for the successful implementation of AI, particularly when incorporating Generative AI.
• AI’s language processing capabilities, referred to as “the new oil,” represent a transformative force, allowing machines to understand and respond to human language effectively.

Adjusting to AI’s ‘New Normal’

Philip Dalidakis, former Victorian Minister for Trade, Innovation & the Digital Economy, highlighted that the pandemic has significantly altered the business environment. The rapid adoption of digital tools, including AI, has reshaped how organizations operate, compete, and connect with clients. AI must no longer be regarded as a concept of the future; it is now a fundamental aspect of the new normal.

“Businesses need to incorporate AI into their everyday processes to remain relevant,” Dalidakis expressed. “The pandemic has demonstrated that agility and flexibility are essential. AI enables firms to make quicker, data-informed decisions, streamline operations, and tailor customer experiences on a larger scale.”

Dalidakis also stressed the need for ethical AI, warning against hurried AI adoption without considering its broader implications. Transparency and accountability are vital for cultivating trust with customers and stakeholders, and companies need to balance innovation with ethical obligations.

From Theory to Practice: Converting AI into Business Worth

Vishal Chhibbar, EVP and Chief Growth and Strategy Officer at EXL, pointed out a “crucial shift” from conceptual conversations to the actual utilization of AI. He noted that while excitement exists around AI, there has been insufficient emphasis on its practical application in business.

“There’s been an abundance of discussion about the potential of AI, but less focus on its implementation,” Chhibbar remarked. “We aim to change that today.”

EXL CEO Rohit Kapoor contributed by explaining how EXL has effectively woven AI into its operational strategies. The company has identified over 150 use cases across various sectors, successfully applying AI to drive notable improvements in clients’ financial outcomes.

The Essential Role of Data and Expertise

Another significant insight from the webinar was the necessity of a robust data infrastructure for effective AI deployment. Kapoor highlighted the importance of organizing your “data estate” before fully harnessing Generative AI.

“To make all this happen, you need solid domain expertise, proficient data management skills, and a strong AI knowledge base,” Kapoor elaborated. By combining these elements, organizations can unlock AI’s complete capabilities and achieve substantial results.

Language as the New Oil: The Influence of Generative AI

Tim Johnson, Head of Automation at Suncorp Group, reflected on AI’s long-standing presence in the insurance sector. However, Generative AI marks a notable transformation, especially in language processing. He described language as the “new oil,” emphasizing AI’s improved capacity to interpret and act on human language.

“Language is the new oil because machines can now interpret language and yield results more effectively than ever,” Johnson said.

He underscored that while some AI applications may lose their initial hype, the essential skill of language comprehension in Generative AI is here to stay. Johnson also stated that Suncorp’s AI strategy involves incorporating human judgment to enhance AI-supported decisions while improving existing functions like next-best-action evaluations and predictive analytics.

Conclusion

The EXL webinar underscored the need to evolve AI from a theoretical concept to a functional tool that generates genuine business results. As AI continues to advance rapidly, organizations must prioritize its integration into their core activities with a focus on ethical implementation. Success hinges on a robust data framework, specialized expertise, and a conscientious approach to innovation. With Generative AI and language processing becoming increasingly prominent, businesses are poised to derive even greater value from AI in the forthcoming years.

Q&A: Your AI Inquiries Addressed

Q: Why is AI considered a key factor in business success now?

A:

AI facilitates automation, supports data-driven decision-making, and enhances customer satisfaction. With 77% of organizations already implementing or considering AI technologies, it’s evident that AI is transforming industries and providing a competitive advantage.

Q: How has the pandemic accelerated the uptake of AI?

A:

The pandemic compelled businesses to swiftly adapt to new challenges, such as remote work and evolving customer demands. AI has played a crucial role in helping firms sustain agility, optimize processes, and offer personalised services in this new context.

Q: What ethical aspects should companies consider when adopting AI?

A:

Ethical AI entails ensuring transparency, accountability, and fairness within AI frameworks. It is vital for companies to guard against biases in AI algorithms, be open about decision-making processes, and prioritize accountability to foster trust with clients and stakeholders.

Q: Why is data management essential for effective AI deployment?

A:

Data acts as the backbone of AI. Without well-organized, accurate data, AI models cannot operate efficiently. Strong data management guarantees that AI systems possess the reliable, high-quality information required to provide valuable insights and outcomes.

Q: What does “language is the new oil” signify within the AI context?

A:

This expression highlights the increasing significance of language processing capabilities in AI. Generative AI models can now comprehend, interpret, and respond to human language more proficiently than ever, unlocking new avenues for automation and decision-making.

Q: How can companies effectively weave AI into their operations?

A:

Successful AI integration requires a focus on practical implementations that align with organizational objectives. This involves establishing a solid data foundation, leveraging domain expertise, and ensuring that AI frameworks are executed ethically and thoughtfully to yield measurable business outcomes.

Canva Enhances Developer Platform with Fresh APIs and Monetisation Options

Canva, the premier all-in-one visual communication tool, has recently rolled out a noteworthy collection of enhancements for its vibrant developer ecosystem. These additions feature multiple APIs, a premium apps monetisation initiative, and improved capabilities designed to assist developers in growing their businesses. Announced at Canva’s annual Extend conference, these upgrades aim to further reinforce Canva’s status as a comprehensive design solution for users across the globe.

Brief Overview

• Canva rolls out new APIs and monetisation options for developers.
• Developers who qualify can now profit through the Premium Apps Program.
• The developer community of Canva extends across 122 nations, contributing to over 300 applications.
• New APIs comprise the Content Query API, Design Editing API, and Tables API.
• Canva collaborates with Salesforce, Workato, Zapier, and others to facilitate seamless workflows.
• AI-powered applications from Canva have witnessed substantial gains in user interaction.

Canva Creates Value and Growth Paths for Application Developers

As Canva broadens its capabilities, it simultaneously opens new pathways for application developers. With an expanding selection of applications available on Canva, users from diverse sectors are utilizing these resources to improve content creation and optimise their workflows.

Monetisation Avenues

A key highlight is the launch of the Premium Apps Program. Through this initiative, qualified developers can now incorporate premium functionalities within their applications, enabling monetisation based on user engagement. This represents a significant advancement for developers aiming for additional revenue sources within the Canva ecosystem.

International Translation Services

To further assist its worldwide developer network, Canva is providing complimentary translation services. This enables developers to adapt their applications for Canva’s extensive global user demographic. With over 190 million active users each month, localisation is essential for applications targeting non-English-speaking markets.

Simplified Application Discovery

Locating the right application on Canva has become more straightforward. With recent updates, applications created by developers now appear alongside Canva’s native editing tools in various categories like the Text tab, Elements tab, Photo Editor, and Canva Docs. This enhancement increases the visibility of third-party applications, making them more accessible to users.

New APIs for Developers

Canva has expanded its Canva Apps SDK with an array of new APIs:

• Content Query API: Enables applications to read and revise text, creating opportunities for translation applications, document AI helpers, and writing tools.
• Design Editing API (beta): Facilitates design automation by allowing applications to alter design elements based on prompts.
• Tables API: Permits applications to embed tables with content into designs, simplifying the process of creating structured layouts.
• Authentication API: Simplifies OAuth implementation, enhancing security and ease for developers.

An Expanding AI Ecosystem

AI is increasingly becoming integral to Canva’s platform, underscored by the company’s acquisition of Leonardo.Ai in July. Developers can now request access to Leonardo’s APIs and obtain initial credits to develop their applications. Canva’s AI-driven applications have experienced remarkable growth, with offerings like DeepReel and Krikey 3D AI Animation seeing significant user engagement upon launch.

Currently, over half of the applications in Canva’s marketplace are powered by AI, establishing it as a preferred platform for developers aiming to innovate in design and automation.

Connect APIs and Salesforce Integrations: A Modular Workflow

Since June, Canva’s Connect APIs have enabled organisations to integrate Canva directly into their workflows. More than 300 Connect API integrations are under active development, and the recent launch of Canva for Salesforce highlights how these integrations promote efficiency in business operations.

With a single click, sales teams can fill on-brand Canva templates with key account data from Salesforce, generate charts, and automate the creation of custom presentations. This collaboration enables teams to concentrate more on strategy and less on manual content production.

Integrating with Other Platforms

Canva’s Connect APIs extend beyond Salesforce. The platform seamlessly integrates with Amazon Ads, Meta, Google Ads, and cloud integration solutions such as Workato, Zapier, and Make. This adaptability positions Canva as a robust tool for businesses aiming to seamlessly incorporate design functionalities into their existing workflows.

Developer Initiatives Propel Canva’s Enterprise Expansion

Canva’s momentum extends beyond just developers. The platform recently debuted Canva Enterprise in May 2024, providing large organisations with enhanced control over how their teams utilize Canva. With more than 190 million users and partnerships with 95% of Fortune 500 companies, Canva’s enterprise offerings are empowering businesses to scale their design capabilities.

With the introduction of new APIs and developer resources, teams can easily access critical data and utilise Canva alongside various workplace tools. This further establishes Canva’s presence as a key entity in the corporate design arena.

Conclusion

Canva’s recent updates focused on developers promise to transform the interaction between developers and businesses with the platform. From fresh APIs to monetisation initiatives, Canva is swiftly broadening its application ecosystem, making it a more formidable tool for users and developers alike. The inclusion of AI functionality and enterprise-level integrations like those with Salesforce solidifies Canva’s lead in the design and visual communication domain. With these enhancements, Canva steps beyond being merely a design tool to emerge as a comprehensive workflow solution for businesses globally.

Q: How can developers monetise their applications on Canva?

A:

Developers can monetise their applications through Canva’s Premium Apps Program, which permits them to incorporate premium features in their applications. Earnings are based on user engagement with these functionalities.

Q: What new APIs has Canva unveiled?

A:

Canva has introduced a number of new APIs, including the Content Query API (for reading and updating text), Design Editing API (for automating design layouts), Tables API (for adding tables), and the Authentication API (for simplified OAuth implementation).

Q: How does Canva’s integration with Salesforce function?

A:

Canva’s Salesforce integration enables sales teams to pre-fill Canva templates with information from Salesforce, automate chart creation, and generate tailored presentations with a single click, enhancing efficiency in the sales process.

Q: How is Canva assisting global developers?

A:

Canva offers complimentary translation services to assist developers in localising their applications for its global audience, ensuring that apps can cater to users in various languages and regions.

Q: What role does AI play in Canva’s ecosystem?

A:

AI is a central aspect of Canva’s platform, with over 50% of the applications in the Canva Apps Marketplace being AI-driven. Through the acquisition of Leonardo.Ai, Canva is enhancing its AI capabilities, allowing developers to create innovative applications powered by AI.

Q: What is Canva Enterprise, and how does it benefit organisations?

A:

Launched in May 2024, Canva Enterprise provides organisations with greater oversight regarding how their teams utilise Canva. It offers advanced features and integrations designed to help organisations expand their design initiatives across large teams, making Canva an essential resource for corporate design requirements.

Q: What platforms can Canva connect with?

A:

Canva integrates with a variety of platforms, including Salesforce, Meta, Amazon Ads, Google Ads, and cloud integration services like Workato, Zapier, and Make, facilitating seamless connectivity in workflows.

CommSec Searching for ‘Mini-CIO’ to Guide Digital Strategy

Quick Overview:

• CommSec, a part of Commonwealth Bank, is on the hunt for a technology leader or “mini-CIO.”
• The primary goal is to improve the digital experience of both the CommSec app and website.
• Key focus areas include user-friendliness, personalisation, and support for international markets.
• This position will promote the enhancement of AI integration for customised recommendations and research.
• The CommSec app is now in beta testing on iOS and will soon launch on Android.
• CommSec’s independent app and website will remain functional alongside the CommBank App 5.0 integration.
• CommSec recently introduced an international investing platform, enabling trading in global markets.

CommSec’s Digital Evolution

CommSec, the share-trading platform of Commonwealth Bank, is taking steps to enhance its digital strategy. The organisation is searching for a new technology lead, known as a “mini-CIO,” to lead its digital revolution under the guidance of CIO Sam Booyachi.

This tech leader will be responsible for upgrading the digital experience on the CommSec app and website, concentrating on enhancing usability, personalisation, and access to key market research and insights. The new incumbent will also be pivotal in advancing CommSec’s integration of global markets into its platform.

CommSec App Beta Launch and Features

A significant aspect of this transformation involves the ongoing beta release of the CommSec app, presently available for iOS and soon to roll out for Android users. The beta version features tools like portfolio charts, enabling users to compare their investments with the ASX 200, as well as access to watchlists, recent transactions, and market indices.

This emphasis on delivering a smooth user journey is a direct response to the changing needs of Australian investors, who are seeking more intuitive and customisable tools for wealth management and growth.

AI: Paving the Path for FinTech Personalisation

Brent Southey, CommSec’s general manager of digital, data, and delivery, noted that the platform is placing increasing importance on artificial intelligence (AI). AI will provide tailored recommendations, research, and guidance to users, fostering a more customised experience aimed at enhancing decision-making for both new and seasoned investors.

The mini-CIO will have the chance to drive these advancements, ensuring that CommSec remains at the forefront of digital financial services in Australia—aligning with the general industry trend of utilising AI to improve user experience and operational productivity in the financial technology (FinTech) arena.

CommSec’s Global Vision

Another critical focus for CommSec’s digital transformation is the globalisation of its offerings. Last year, CommSec was integrated into Commonwealth Bank’s CommBank App 5.0, providing a cohesive user experience that combines banking and trading services. Nevertheless, CommSec will continue to function as a separate app and website for users who prefer dedicated trading platforms.

Additionally, CommSec has launched an international investing platform, allowing users to trade shares on global markets directly through its app and website. This initiative underscores the company’s ambition to broaden its reach beyond the Australian Stock Exchange (ASX) and meet the growing demand among investors for access to international equities.

The Quest for a ‘Mini-CIO’

To propel this ambitious digital transformation, CommSec is actively seeking a “mini-CIO” responsible for managing the technical facets of the platform’s development. This position will be crucial in the rollout of new features and in ensuring that CommSec’s digital strategy is in line with user needs.

The perfect candidate will possess a mix of technical acumen and strategic insight, helping to shape the future of one of Australia’s prominent online trading platforms.

Conclusion

CommSec, a segment of Commonwealth Bank, is progressing with a significant digital transformation initiative aimed at enhancing its app and website for user-friendliness, personalisation, and global market integration. The company seeks a “mini-CIO” to lead these initiatives, heavily focusing on AI integration to provide customised recommendations and research tools. Recently, CommSec unveiled an international investing platform and is upgrading its app functionalities, which are currently in beta for iOS and will soon be available for Android. The objective is to create a more intuitive and comprehensive trading experience for Australian investors.

Q: What responsibilities will the new “mini-CIO” at CommSec have?

A:

The “mini-CIO” will be in charge of directing the development of CommSec’s digital platforms. This encompasses improving the user interface of the app and website, adding new features, and advancing personalisation via AI integration. The role also includes expanding global market support and ensuring that the digital strategy matches the dynamic needs of investors.

Q: What features are available in the beta version of the CommSec app?

A:

The beta version of the CommSec app, currently accessible on iOS, incorporates features such as portfolio charts that enable users to measure their performance against the ASX 200. It also grants access to watchlists, recent transactions, and market indices, with the Android version set to be launched soon.

Q: In what ways is CommSec employing AI to enhance its platform?

A:

CommSec is harnessing AI to deliver personalised research, recommendations, and guidance to its users. This AI-centric strategy is designed to create a more tailored user experience that assists investors in making informed decisions through insights relevant to their trading behaviour and portfolios.

Q: What implications does the integration of CommSec into the CommBank App 5.0 have for users?

A:

The incorporation of CommSec into the CommBank App 5.0 enables users to access both banking and trading services from one unified platform. However, CommSec will still operate as a separate app and website for those who favour a dedicated trading setup. This hybrid model provides flexibility for diverse user preferences.

Q: Can you explain CommSec’s new international investing platform?

A:

CommSec’s new international investing platform grants users the ability to buy and sell shares on global markets directly via its app and website. This development allows Australian investors to diversify their holdings by accessing international equities, in addition to executing trades on the ASX.

Q: When will the CommSec app launch for Android?

A:

The CommSec app is currently in beta testing for iOS users, with the Android version expected to be available shortly. While an exact release date hasn’t been specified, the launch is anticipated soon as part of the ongoing digital enhancement efforts.

Q: How will AI-driven personalisation benefit CommSec users?

A:

AI-driven personalisation will provide users with customised recommendations, research, and insights based on their trading activities and portfolios. This aims to help investors make more informed decisions, decrease research time, and create a more user-friendly experience. The ultimate goal is to assist users in growing their wealth by delivering actionable and pertinent advice.

QUT Incorporates AI into Ambitious Multi-Year Digital Connections Project

• QUT augments its multi-year digital connections scheme with AI and data-centric tools to enhance student assistance.
• The university employs Salesforce to establish a 360-degree perspective of students, alumni, and potential students.
• AI applications such as Einstein Copilot and Case Classification optimise operations, saving time for frontline staff.
• QUT has unified 24 separate business groups into a single Salesforce organization, boosting efficiency across divisions.
• Accenture partners with QUT to deploy AI features, enhancing service experiences and advising effectiveness.
• Upcoming advancements include real-time voice categorisation and next-best actions to refine case management response.

How QUT’s Digital Connections Program is Advancing with AI

Queensland University of Technology (QUT) has initiated a groundbreaking multi-year venture to transform its digital connections program. This undertaking, launched in 2022, utilises artificial intelligence (AI) and data analytics to refine student support services, ensuring a more tailored and integrated experience for both current and prospective students. The latest stage of this project embeds AI tools to bolster the abilities of the university’s frontline personnel.

Creating a 360-Degree Student Overview with Salesforce

At the heart of QUT’s digital overhaul is Salesforce for Education, a customer relationship management (CRM) solution. The platform delivers a holistic, 360-degree perspective of students, alumni, and prospective students, empowering the university to better handle relationships across critical engagement points. As noted by James Rail, the program director, this CRM infrastructure underpins QUT’s objective to evolve service centres into “experience centres,” thereby enriching the connection and interaction with students.

By the close of 2023, QUT anticipates that all 24 distinct business units will be fully integrated into a unified Salesforce organization. This consolidation will enable more than 750 frontline agents to offer personalised assistance, leveraging over 2 million pieces of consolidated data. The system provides a real-time, detailed view of each student, enhancing engagement and decision-making.

Streamlining Processes and Minimising Complexity

One of the notable advantages of QUT’s Salesforce deployment has been the simplification of its digital landscape. Previously, the university relied on a variety of systems, local databases, and spreadsheets to handle student interactions. Now, these fragmented systems have been merged into a single, more efficient platform. This not only decreases complexity but also boosts operational productivity and data uniformity across departments.

AI-Enhanced Student Support

QUT’s digital endeavour is not merely about establishing a foundation—it’s focused on ongoing innovation. As part of this approach, the university has embraced a range of AI-enhanced tools from Salesforce’s Einstein suite. These tools aim to boost the efficiency of service personnel and elevate the overall student experience.

Key AI tools include:

• Einstein Copilot: Summarises case histories and offers vital insights into student interactions, enabling service staff to swiftly understand and address inquiries.
• Case Classification: Automatically categorises inquiries—often submitted through email or social media—using historical data, thus saving time for agents and improving response precision.
• Article Recommendations: Proposes relevant knowledge base documents to agents, assisting them in answering student queries more effectively.
• Prompt Builder: Facilitates the creation of tailored AI prompts to guide agents in their responsibilities, enhancing productivity.
• Data Cloud: Gathers and analyses data to provide a comprehensive perspective on student interactions, further enhancing personalisation.

These AI tools were swiftly deployed in just four weeks, with contributions from Accenture’s teams located in Sydney, Brisbane, India, and the Philippines. The assimilation of these tools has already produced positive outcomes, particularly in refining case management and augmenting agent productivity.

Future Initiatives: Real-Time Voice Categorisation and Next-Best Actions

As QUT looks to the future, it plans to further enhance its AI and data capabilities. One pivotal advancement is the implementation of real-time voice categorisation, enabling agents to discern the nature of a call in real time. This will facilitate quicker and more precise triaging of inquiries, significantly enhancing response times.

Moreover, QUT intends to roll out “next-best actions,” real-time AI-driven suggestions that will assist agents in responding more proficiently, no matter the complexity of the query. These innovations are anticipated to further elevate the university’s capacity to deliver high-quality, personalised assistance to students.

Conclusion

QUT’s incorporation of AI into its multi-year digital connections initiative marks a considerable advancement in how the university supports its current and prospective students. By harnessing Salesforce’s CRM and Einstein AI tools, QUT has developed a more coherent, effective, and tailored support system. In partnership with Accenture, the university has successfully implemented diverse AI functionalities that enable frontline personnel to provide swifter and more precise responses. With future plans to introduce real-time voice categorisation and next-best actions, QUT is poised to maintain its leadership in digital transformation within the higher education sector.

FAQs

Q: What is the aim of QUT’s digital connections initiative?

A:

The initiative seeks to redefine how QUT engages and interacts with current and potential students by employing AI and data-driven tools to offer personalised, efficient support throughout various stages of the student journey.

Q: In what ways does Salesforce assist QUT in managing student relationships?

A:

Salesforce for Education acts as the primary CRM, creating a 360-degree perspective of students, alumni, and potential students. This enables QUT to manage interactions more effectively and deliver tailored support.

Q: Which AI tools has QUT introduced?

A:

QUT has adopted several AI tools from Salesforce’s Einstein suite, including Einstein Copilot, Case Classification, Article Recommendations, Prompt Builder, and Data Cloud. These tools enhance operations and boost service agent productivity.

Q: How does Case Classification enhance efficiency?

A:

Case Classification automatically categorises inquiries based on historical data, allowing agents to save time and ensuring that cases are prioritised and resolved more quickly.

Q: What are the upcoming developments for QUT’s AI integration?

A:

QUT plans to implement real-time voice categorisation and next-best actions, enabling agents to identify the nature of calls as they occur and receive AI-driven suggestions for optimal responses.

Q: What role has Accenture played in QUT’s digital transformation?

A:

Accenture has been instrumental in integrating AI tools and providing resources from its teams in Sydney, Brisbane, India, and the Philippines. Their collaboration with QUT has facilitated the rapid incorporation of AI functionalities within the university’s digital connections program.

AI in Finance: Significant Insights and Trends Influencing the Sector

Artificial intelligence (AI) is persistently reshaping the global financial sector, including in Australia. As financial entities face a rapidly evolving technology landscape, AI is crucial for enhancing operational proficiency, improving customer experiences, and increasing profitability. This article explores the significant insights and trends influencing AI’s impact in finance.

Quick Overview

• AI is transforming the financial industry by streamlining processes, curbing fraud, and enriching customer experiences.
• Machine learning models are utilized to provide more precise risk evaluations and financial predictions.
• In Australia, the adoption of AI in finance is on the rise, propelled by fintech innovations and regulatory adaptability.
• Ethical issues, like data privacy and biases in AI models, are major concerns for financial organizations.
• AI-enhanced chatbots and robo-advisors are becoming standard in customer service for banks and financial services.

The Significance of AI in Finance

AI is altering the financial landscape by automating a range of processes, from transaction surveillance to credit analysis. In Australia, financial organizations are increasingly incorporating AI technologies to optimize operations and provide more tailored services to customers.

Automation and Productivity

One of the primary benefits of AI in finance is its capacity to automate routine tasks. AI tools are being implemented across various financial services to diminish manual workloads, reduce human error, and enhance overall productivity. Functions such as document authentication, compliance checks, and financial reporting are now managed by AI algorithms, allowing human resources to focus on higher-level analysis and decision-making.

Risk Management and Fraud Prevention

Machine learning (ML) models are pivotal in advancing risk management and fraud prevention capabilities. By processing large volumes of data in real-time, AI can identify irregular patterns that may suggest fraudulent behavior. In Australia, financial institutions are utilizing sophisticated AI systems to scrutinize transactions, enabling quicker and more precise responses to potential fraud situations.

AI-Enhanced Customer Experience

AI is not only revolutionizing backend financial operations but also enhancing client-facing services. The emergence of AI-powered chatbots and robo-advisors has elevated customer service by providing immediate responses to inquiries and offering personalized financial guidance.

Chatbots and Virtual Assistants

In Australia, banks like Commonwealth Bank and Westpac are introducing AI-driven chatbots to manage customer queries. These virtual assistants can answer questions regarding account statuses, process transactions, and even suggest products—all without human involvement.

Personalized Financial Guidance

Robo-advisors are becoming increasingly favored among Australian consumers for delivering affordable, algorithm-driven financial advice. These AI solutions analyze user information to offer customized investment strategies, aligned with individual financial aspirations and risk appetites. As AI systems become more advanced, their capability to provide detailed and precise advice will only enhance.

Obstacles and Ethical Considerations

While the integration of AI in finance brings numerous advantages, it also presents considerable challenges. Ethical concerns regarding data privacy, algorithmic biases, and transparency are essential issues that must be addressed.

Data Confidentiality and Safety

As AI systems heavily rely on data, safeguarding the privacy and security of consumer information is critical. Australian financial institutions are required to adhere to strict data protection laws, and any data security breach could severely harm consumer confidence.

Bias in AI Models

AI algorithms are only as trustworthy as the datasets upon which they are trained. If biased datasets are employed, the AI may yield discriminatory results. This is particularly problematic in domains like credit scoring, where biased AI could unjustly reject loans for specific demographics. Financial entities must rigorously evaluate their AI systems to ensure equity and prevent unintended biases.

The Prospective Landscape of AI in Finance

As we look forward, AI is anticipated to continue shaping the financial sector, with progress in AI-driven analytics, predictive modeling, and blockchain integration. Australian financial institutions that capitalize on AI innovations are likely to be at the forefront of fintech growth in the region.

Notably, the partnership between legacy financial institutions and fintech startups will catalyze the next wave of AI integration in Australian finance. As AI technology becomes more widely available and affordable, we can anticipate further enhancements in customer service, risk management, and financial accessibility.

Conclusion

The incorporation of AI in finance is transforming how Australian financial institutions function. From process automation to enriched customer interactions via chatbots and robo-advisors, AI is set to continue pushing innovation within the sector. Nonetheless, ethical issues surrounding data privacy, bias, and security demand close attention as AI adoption expands. Moving forward, the collaboration between traditional and fintech institutions is expected to shape the forthcoming landscape of AI in the Australian finance sector.

Q: What are the primary advantages of AI in finance?

A:

AI provides a multitude of benefits in finance, including increased operational efficiency, improved fraud detection, personalized customer services, and enhanced risk management. By automating everyday tasks, financial institutions conserve time and decrease human error.

Q: How is AI enhancing customer service in finance?

A:

AI is advancing customer service through technologies like chatbots and robo-advisors. These AI systems can manage a variety of customer inquiries, provide real-time support, and deliver personalized financial advice without needing human involvement.

Q: What ethical issues relate to AI in finance?

A:

Major ethical issues include data privacy, safety, and biases present in AI algorithms. Financial institutions must guarantee that AI systems are transparent, equitable, and secure to uphold consumer trust and comply with data protection laws.

Q: How does AI assist in fraud detection within financial institutions?

A:

AI systems utilize machine learning models to examine transaction data in real-time, identifying unusual patterns that may signify fraudulent activity. This capability enables financial institutions to respond more swiftly and effectively to potential fraud incidents.

Q: What does the future hold for AI in the Australian finance sector?

A:

AI is set to remain integral to the future of Australian finance, with advancements in predictive analytics, AI-enhanced customer service, and blockchain integration. Partnerships between traditional financial institutions and fintech startups will likely drive further AI innovation throughout the sector.

ANZ Bank Enhances Cybersecurity Through Zero Trust and ‘Secure-by-Default’ Framework

Dr Maria Milosavljevic (Image credit: ANZ Banking Group)

Brief Overview

• ANZ Bank is rolling out a cybersecurity plan over three years, centred on Zero Trust and ‘secure-by-default’ concepts.
• The bank’s plan revolves around three main objectives: integrating security, enhancing resilience, and facilitating business change.
• ANZ has participated in organisation-wide cyber drills to prepare for major incidents, pinpointing improvement areas through practical scenarios.
• The Zero Trust approach prioritises rigorous authentication processes, network division, and automated security mechanisms.
• ANZ collaborates with external service providers, regulators, and industry peers to foster joint accountability in cybersecurity.

Zero Trust and ‘Secure-by-Default’: ANZ’s New Cybersecurity Framework

ANZ Bank is embarking on its first year of an ambitious corporate security initiative that emphasizes the integration of strong security measures, resilience building, and fostering innovation within the organization. This is part of a continuous effort to enhance the bank’s cybersecurity infrastructure, with a focus on Zero Trust and ‘secure-by-default’ methodologies.

This groundbreaking approach highlights the necessity for holistic security given the rising sophistication of cyber threats. Dr Maria Milosavljevic, ANZ’s Chief Information Security Officer (CISO), is at the forefront of this project, which received approval from the ANZ Board in early 2024.

Three Key Pillars of Cybersecurity at ANZ

ANZ’s cybersecurity framework is constructed on three essential pillars:

1. **Integrating Security Throughout the Organisation**: Security is no longer tasked to a singular department; it is now a collective obligation among all teams within the bank. This collaborative shift guarantees that security permeates every layer of the organization.

2. **Enhancing Resilience**: ANZ collaborates closely with third-party service providers and regulators to reinforce its defenses against emerging cybersecurity threats. This involves improving contractual arrangements and fostering trustful partnerships.

3. **Facilitating Business Change**: As ANZ adapts to digital transformation, it is crucial that security does not obstruct innovation. The bank seeks to promote rapid yet secure experimentation within its business units, ensuring security acts as an enabler rather than an impediment.

Getting Ready for Cyber Incidents: Practical Simulations

Preparedness for cybersecurity incidents is a primary concern for ANZ. In November 2023, the bank executed an enterprise-wide cyber simulation with prominent decision-makers and implementers. This exercise was modeled on a genuine incident impacting another entity, compelling ANZ to evaluate its readiness for similar issues.

The simulation yielded valuable feedback, enabling the bank to highlight weaknesses in its incident response procedures. Smaller-scale activities have also been implemented across its operations in Australia, New Zealand, and the Pacific regions, along with joint drills with Suncorp Bank, emphasizing the significance of cross-organizational preparedness.

Essential Insights from Cyber Exercises

The cybersecurity drills have highlighted the necessity of:
– **Clarity in Incident Response**: Employees need to know their responsibilities during a cyber incident, including backup plans for key decision-makers who may be absent.
– **Maintaining Operational Continuity**: Incident response strategies should ensure that the right personnel are present and recuperated during an extended crisis.
– **Communication with Stakeholders**: Effective communication strategies are crucial to keep regulators and partners updated as incidents develop.

Building Resilience through Third-Party Collaboration

In today’s interconnected ecosystem, no entity functions in seclusion. Acknowledging this, ANZ is focused on cultivating strong partnerships with its third-party providers and regulators, realizing the significance of a shared accountability model.

Cybersecurity agreements are being meticulously examined to ensure mutual understanding of expectations. However, it’s not solely about contractual details—ANZ is also dedicated to fostering ‘soft relationships’ based on trust and ongoing collaboration. This strategy guarantees that both the bank and its partners are coordinated in protecting sensitive data.

Zero Trust Framework: A Multi-Layered Security Approach

ANZ’s strategy encompasses the application of a Zero Trust framework, a thorough security design that operates on the principle that no entity—inside or outside the network—should be trusted by default. This framework replaces conventional perimeter-focused security models with ongoing verification and segmentation.

Core Elements of Zero Trust at ANZ

– **Enhanced Authentication**: Improved methods, such as multi-factor authentication (MFA), ensure that users are accurately identified before accessing resources.
– **Network Division**: By partitioning the network into smaller, secure segments, ANZ can restrict the proliferation of potential threats.
– **Automated Security Mechanisms**: Shifting from manual to automated verification of security controls enables ongoing surveillance. This provides the bank with real-time insights into its security status and risk levels.

Facilitating Business Change with Security

Security is often critiqued for hindering innovation, but ANZ is striving to alter this perception. The bank has implemented an “experiments at pace” framework that empowers various departments to innovate swiftly while adhering to security requirements.

ANZ is equally devoted to simplifying compliance processes for its employees through user-friendly tools and frameworks. This enables staff to experiment and innovate within a secure context, encountering minimal obstacles.

Conclusion

ANZ Bank is taking decisive actions to advance its cybersecurity framework through a consolidated approach rooted in Zero Trust and ‘secure-by-default’ principles. The bank’s three-year strategy is structured around embedding security across the organization, enhancing resilience against cyber threats, and facilitating business transformation. By participating in hands-on cyber exercises and strengthening collaboration with external partners, ANZ is progressing toward a more secure and resilient financial institution.

Q&A

Q: What is the Zero Trust framework, and why is ANZ implementing it?

A: The Zero Trust framework is a security model that necessitates continuous verification of user identity and device integrity prior to granting network access. ANZ is embracing Zero Trust to bolster its security defenses by operating on the principle that no entity, whether internal or external, can be accepted as trustworthy by default. This reduces risks from both external and internal threats.

Q: How does ANZ’s cybersecurity strategy drive business transformation?

A: ANZ’s strategy includes an “experiments at pace” framework that enables different business units to innovate swiftly and securely. This framework equips employees with tools to self-manage security while exploring new concepts, ensuring a seamless integration of innovation and security.

Q: Why are third-party connections vital in ANZ’s security approach?

A: In a connected framework, third-party providers may introduce vulnerabilities. ANZ is dedicated to solidifying its relationships with third-party providers through clear agreements and trust-building initiatives. This fosters mutual accountability and enhances resilience against cyber threats.

Q: What types of cybersecurity drills has ANZ undertaken?

A: ANZ has engaged in both extensive, organization-wide cyber simulations and smaller, regional drills. These activities are aimed at helping the bank gauge its readiness for cyber incidents and uncover areas needing enhancement. The simulations involve key decision-makers and implementers to ensure preparedness at every level.

Q: How is ANZ planning to incorporate security throughout its organization?

A: ANZ strives to ensure that security is a collective responsibility shared among all business units rather than isolated in a single department. By weaving security into every component of the organization, ANZ guarantees that all employees are accountable and contribute to the overall cybersecurity posture of the bank.

Q: What is the role of automation in ANZ’s security strategy?

A: Automation is a fundamental aspect of ANZ’s security approach. By automating the verification of security controls, the bank can continuously monitor its security status in real-time. This transition from manual to automated procedures enables ANZ to detect and address threats more adeptly, ensuring round-the-clock protection.

Review of Google Pixel 9 Pro Fold: An Impressive Foldable Facing Strong Competition from the XL

Design

The Pixel 9 Pro Fold is a testament to contemporary engineering. At merely 2mm thicker than the Pixel 9 Pro XL when folded, it presents a slender and stylish silhouette. Upon unfolding, it reveals a generous 150.2mm wide display, nearly double that of the Pixel 9 Pro XL’s 76.6mm screen. This added display area, combined with its 2076 x 2152 resolution, provides a near-tablet experience on the go.

For those keen on multitasking, the large screen of the Pixel 9 Pro Fold is perfect for running two applications side by side – a real advantage for efficiency, gaming, and content viewing. The foldable display feels robust, and the hinge mechanism ensures both sections of the phone align neatly when folded, blocking dust or debris from entering. Even with the foldable design, the crease is hardly perceptible during regular usage, unless observed at an angle or when gliding your finger across the surface.

Performance

Driven by Google’s Tensor G4 processor, the Pixel 9 Pro Fold navigates the dual-screen experience effortlessly. I tested numerous apps running concurrently, and the device performed without lag or slowness. The multitasking capability allows for screen splitting and simultaneous app usage, enhancing productivity, though the app-switching interface could be improved. You can establish app pairs for quick access, but altering which app occupies which screen side necessitates a new pairing process, which is somewhat cumbersome.

The gadget transitions between folded and unfolded modes seamlessly. Closing the phone turns off the internal display, while the external screen activates immediately, ensuring you maintain your position across applications.

Features

Camera System

The pixel 9 Pro Fold’s camera configuration is uncompromised by its foldable design. It includes a triple rear camera setup featuring:

– **Wide Camera:** A 48 MP sensor with Quad PD, an ƒ/1.7 aperture, and an 82° field of view for clear landscape photography.
– **Ultrawide Camera:** A 10.5 MP sensor with a 127° field of view and Dual PD autofocus, great for capturing wide-angle images.
– **Telephoto Camera:** A 10.8 MP sensor enabling up to 5x optical zoom and Super Res Zoom up to 20x, perfect for taking pictures of distant objects.

The front camera, a 10 MP Dual PD sensor, ensures clear and sharp selfies and video calls. However, the panorama mode could be improved, showing noticeable stitching artifacts, particularly along straight edges like fences.

Battery Life and Charging

The Pixel 9 Pro Fold boasts over 24 hours of battery life with regular usage, though this is significantly influenced by how extensively the foldable screen is used. The 4,650 mAh battery is satisfactory, yet it tends to deplete faster when the device is open, given its dual displays. Wireless charging is an option, but it is relatively slow, thus for quick recharges, Google’s 45W USB-C charger is recommended.

Dual-SIM Support

As with other Pixel devices, the Pixel 9 Pro Fold supports dual SIMs (one physical SIM and one eSIM). However, a dual eSIM option would have been beneficial, allowing for additional internal space potentially allocated for an increased battery capacity.

Challenges and Potential

Although the Pixel 9 Pro Fold shines in numerous aspects, it still has opportunities for enhancement. App developers must provide better support for foldable displays. Regrettably, certain Google applications, such as Gmail and Calendar, do not yet fully exploit the dual screens, whereas third-party applications like Microsoft Office do. This is a significant oversight, particularly since Google oversees both the hardware and software ecosystems.

Additionally, the absence of filters or classifications within the Play Store to assist users in finding apps optimized for foldable displays is a missed opportunity. Such a feature would have greatly enhanced user experience with foldables.

Pricing and Availability

The Pixel 9 Pro Fold is not budget-friendly, starting at A$2,699 for the 256GB variant and reaching A$2,899 for the 512GB model. For those seeking a premium device that can serve as both a phone and a tablet, it may justify the investment. However, this cost might deter all but the most passionate tech aficionados or professionals who can rationalize the expense through heightened productivity.

The device comes in two shades: Porcelain and Obsidian. It’s advisable to purchase a protective case for such an expensive device, with Google’s official case priced at an additional A$79.99.

Final Thoughts

The Pixel 9 Pro Fold represents a remarkable advancement in technology that hints at the future of foldable smartphones. With its expansive, seamless display, robust performance, and impressive camera system, it serves as a versatile device that can function as both a phone and a tablet. Nevertheless, the steep price and limited app support for dual screens might give some prospective buyers reason to hesitate.

For those seeking a foldable in 2024, the Pixel 9 Pro Fold ranks among the top choices available, but be aware that the software experience has still room to evolve. Android 15 may resolve several of the current limitations, turning it into a more enticing purchase down the road.

Ultimately, if tablet functionality is not a necessity, the Pixel 9 Pro XL might prove to be a more favorable option, providing a more polished experience at a more reasonable price.

Summary

The Google Pixel 9 Pro Fold delivers a near-tablet experience in a sleek, foldable format, backed by the Tensor G4 chipset. Its camera capabilities are strong, and it performs smoothly even with multiple applications in use. However, dual-screen app support is still lacking, and the cost is steep. If you’re in need of a foldable for both work and leisure, it stands out as a worthy consideration; however, for most users, the Pixel 9 Pro XL delivers a comparable experience at a more budget-friendly price.

Q: How does the design of the Pixel 9 Pro Fold compare with other foldables?

A: The Pixel 9 Pro Fold features a smooth, almost imperceptible crease when viewed head-on. Its slender form when folded and expansive display when opened make it a strong contender against other foldables in the market, rivaling devices like the Samsung Galaxy Z Fold6 or OnePlus Open.

Q: Is the camera quality inferior on the Pixel 9 Pro Fold?

A: Not at all. The camera setup closely mirrors that of the Pixel 9 Pro XL and provides stunning images and videos. While the differences may exist, they are minimal, making the Fold a fantastic choice.

NAB Phases Out Tableau Platform in Significant Analytics Transition to Ada

NAB’s Major Transition in Data Analytics: Saying Goodbye to Tableau

The National Australia Bank (NAB) has officially retired its Tableau platform after 11 years of operation, representing a pivotal moment in the bank’s ongoing evolution in data analytics. Tableau, which once supported over 11,000 reports and 4000 users, has now been succeeded by a state-of-the-art data platform called Ada.

NAB’s Chief Data and Analytics Officer, Christian Nelissen, shared the news of the decommissioning via a LinkedIn post, highlighting the platform’s retirement as a critical element in the bank’s evolving data strategy. Tableau reports have either been migrated to the more contemporary business intelligence tool, PowerBI, or have been fully discontinued.

This constitutes the second significant data system retirement by NAB recently, following the discontinuation of its Teradata platform, which had been functioning for 26 years.

What is Ada?

Ada is NAB’s new data platform, engineered to serve as the foundation for its next-generation analytics and data processing capabilities. The bank describes it as “chapter two” in its data evolution, indicating a departure from legacy systems to a more agile, cloud-centric framework.

The Ada platform is established on a powerful tech infrastructure that features:

• Databricks: A frontrunner in unified data analytics, facilitating data engineering, machine learning, and collaborative data science.
• HVR Fivetran: A data integration solution that ensures seamless data flow between platforms.
• PowerBI: Microsoft’s business analytics tool, delivering data visualization and interactive reporting.
• Amazon Web Services (AWS) and Microsoft Azure: Cloud services providing secure and scalable frameworks for data storage and processing.

Transition from Tableau to PowerBI: The Rationale Behind the Change

The switch from Tableau to PowerBI was a strategic choice that aligns with the bank’s move toward a more cohesive and adaptable platform. PowerBI, part of the Microsoft ecosystem, provides enhanced integration with other tools already utilized at NAB, such as Azure and Office 365.

PowerBI also offers a more economical and scalable option for large organizations like NAB. Its capabilities for real-time data visualization enable NAB teams to make quicker, data-centric decisions.

End of an Era: The Retirements of Tableau and Teradata

The retirement of Tableau comes on the heels of NAB’s shutdown of the Teradata platform at the conclusion of 2023. The Teradata system had served the bank for 26 years and was integral to its legacy data setup.

Interestingly, NAB broadcast the Teradata platform’s shutdown to thousands of employees as a symbolic conclusion to an era. In contrast, the Tableau shutdown did not receive a similar level of recognition.

While NAB has not officially commented on the Tableau decommissioning, it is evident that the bank is taking significant strides to modernize its data framework and embrace more advanced technologies.

Conclusion

NAB’s retirement of its Tableau platform is part of a comprehensive strategy to modernize its data analytics ecosystem. The transition to the Ada platform, supported by technologies such as Databricks, PowerBI, and cloud offerings from AWS and Azure, emphasizes the bank’s dedication to agile, data-driven decision-making. This move away from Tableau follows the earlier retirement of its 26-year-old Teradata system, signifying a decisive shift from legacy systems to a more integrated, cloud-first data architecture.

Q&A

Q: What was the significance of NAB retiring its Tableau platform?

A:

The retirement of the Tableau platform is a crucial aspect of NAB’s broader initiative to modernize its data infrastructure. Having been in service for 11 years and supporting over 11,000 reports and 4000 users, its decommissioning marks a transition towards more integrated, scalable, and cost-efficient tools like PowerBI.

Q: Why did NAB opt for PowerBI over Tableau?

A:

NAB selected PowerBI due to its seamless synergy with the Microsoft ecosystem, incorporating Azure and Office 365. PowerBI provides real-time data visualization and is more adaptable and economical than Tableau, making it a superior choice for large enterprises like NAB that prioritize agility and efficiency in data processing.

Q: What is the Ada platform, and why is it significant?

A:

Ada is NAB’s new data platform, designed to underpin the bank’s next-generation analytics and data processing capabilities. Constructed on a modern tech stack that includes Databricks, PowerBI, AWS, and Azure, Ada represents a considerable advancement from NAB’s legacy systems, providing enhanced agility, scalability, and real-time insights.

Q: How does this transition impact NAB’s overall data strategy?

A:

By phasing out older platforms like Tableau and Teradata, NAB is streamlining its data operations and transitioning towards a more agile, cloud-focused data strategy. The implementation of Ada and PowerBI enables the bank to process and analyze data more effectively, ultimately resulting in quicker decision-making and improved customer outcomes.

Q: Was there a significant event for the Tableau decommissioning similar to the Teradata shutdown?

A:

No, while the Teradata shutdown was live-streamed to thousands of employees as a noteworthy event, the Tableau decommissioning did not garner the same level of visibility. Nonetheless, it remains a vital milestone in NAB’s data transformation journey.

Q: What other technologies are part of NAB’s new data infrastructure?

A:

NAB’s updated data infrastructure incorporates Databricks for data analytics and machine learning, HVR Fivetran for data integration, PowerBI for business intelligence, and cloud services from AWS and Microsoft Azure. These technologies work collaboratively to equip NAB with a robust, flexible, and scalable platform for its data requirements.