Author: Vanessa May

Quick Overview

• Japan Airlines (JAL) underwent a cyber incident that affected both their internal and external systems on Thursday morning.
• Ticket sales for the same day and certain flights were momentarily impacted but have now resumed.
• There was no breach of customer data, and the airline assured that no harm was done by computer viruses.
• The problem originated from a faulty router, which has been resolved.
• ANA Holdings, a rival of JAL, reported no indications of an attack on its systems.
• American Airlines experienced a different technical issue this week, leading to a temporary grounding of flights on Christmas Eve.

Event Details: A Chronology of Incidents

Japan Airlines (JAL) reported a cyber incident on Thursday morning at 7:24 a.m., causing disruptions to both internal and external systems. This incident resulted in notable interruptions, such as the halt of same-day ticket sales and delays in several domestic and international flights. The underlying cause was traced back to a malfunctioning router, which the airline’s IT team addressed swiftly.

Despite the interruptions, JAL confirmed that customer information remained secure, and the incident was not connected to any computer viruses. By the end of the day, services were normalized, and ticket sales resumed.

Competitive Landscape and Industry Perspective

While JAL experienced disruptions, its competitor ANA Holdings reported no problems with its systems. This emphasizes the differing levels of risk among airlines within the same sector. The incident also occurs amidst rising concerns regarding cybersecurity within the aviation industry, where interconnected systems are more frequently targeted by malicious entities.

Separately, American Airlines encountered a technical issue with network hardware earlier this week. This glitch led to an hour-long grounding of all flights on Christmas Eve, affecting numerous passengers. Such occurrences highlight the essential nature of strong IT frameworks for the seamless operation of airlines.

Cybersecurity in Aviation

The aviation industry has emerged as an attractive target for cybercriminals due to its dependence on complex, interconnected IT systems. Disruptions can have far-reaching impacts, affecting everything from flight operations to passenger information. Airlines are making significant investments in cybersecurity protocols to reduce risks, yet the increasing sophistication of cyber attacks necessitates that these defenses are continuously improved.

Experts advocate for regular system evaluations, comprehensive incident response planning, and staff training to help recognize and address potential threats. As airlines shift to digital advancements to elevate customer experiences, securing these systems becomes more crucial than ever.

Conclusion

Japan Airlines has effectively reinstated its systems following a cyber incident that disrupted its flights and ticket sales. The occurrence underscores the susceptibility of airlines to both technical and cyber challenges, highlighting the significance of robust IT systems. While JAL successfully avoided data breaches and virus impacts, the situation serves as a crucial reminder for the aviation industry to strengthen its cybersecurity strategies.

Q&A: Frequently Asked Questions Regarding the Incident

Q: What led to the disruption of JAL’s systems?

A:

The disruption was caused by a malfunctioning router, which impacted both internal and external systems. The IT team resolved the issue the same day.

Q: Was any customer information compromised during the incident?

A:

No, JAL confirmed that no customer data was leaked as a result of the incident.

Q: What effects did the incident have on flights and ticket sales?

A:

Same-day ticket sales were temporarily halted, and several domestic and international flights faced delays. Services resumed once the issue was resolved.

Q: Is this a frequent issue in the aviation sector?

A:

While not a regular occurrence, cyber incidents and technical glitches can happen in the aviation sector due to its reliance on sophisticated IT systems. Such events underscore the necessity for continual investment in cybersecurity.

Q: How does this situation compare to the American Airlines technical issue?

A:

In contrast to JAL’s cyber incident, American Airlines faced a technical issue related to network hardware. Nonetheless, both events caused considerable disruptions, highlighting the vulnerability of airline IT infrastructures.

Q: What measures can airlines implement to avert such incidents?

A:

Airlines can conduct routine system audits, improve incident response strategies, invest in cutting-edge cybersecurity technology, and provide employee training to mitigate risks.

Quick Overview

• Volume-limiting features secure safe listening levels for children (options of 74dB, 85dB, and 94dB).
• Active Noise Cancellation (ANC) diminishes surrounding sound, perfect for travel or concentrated activities.
• Ergonomic design with cushioned earcups and an adjustable headband for extended listening comfort.
• Bluetooth 5.2 and wired options provide flexible use.
• Battery duration: Up to 50 hours without ANC, 35 hours with ANC active.
• Foldable and robust design makes it portable and suitable for everyday use by kids.
• Retail price around A$79.99, representing great value for mid-tier children’s headphones.

Design Features

The iClever BTH20 ANC headphones are designed specifically for kids, showcasing cheerful, vibrant colors such as blue-green and pink with playful cat ear details. The tough plastic build guarantees longevity, while the adjustable headband allows for a snug fit on different head sizes. Soft leather-like padding on the earcups ensures comfort during prolonged listening, which was endorsed by my daughter during our test.

The on-ear structure enables children to have awareness of their surroundings, enhancing safety. The easily accessible controls on the right earcup include a power/play button, volume adjustments, and an ANC switch. Moreover, a 3.5mm audio port and a USB-C charging connection augment its usability.

Performance Overview

Safety is a top priority, and the iClever BTH20 achieves this with three volume-limiting settings: 74dB for quieter places, 85dB for typical use, and 94dB for occasional use in louder environments. These settings meet international safe listening standards for children.

Sound performance is unexpectedly solid for children’s headphones, providing clear, well-balanced audio suitable for music, audiobooks, and learning materials. The ANC function, while not as advanced as those found in premium adult options, effectively dampens surrounding noise, making it beneficial for travel or focused tasks like homework.

Pairing via Bluetooth is effortless, and transitioning between wireless and wired modes is straightforward. With a battery capacity lasting up to 50 hours (ANC disabled) and 35 hours (ANC activated), these headphones are ideal for long trips or daily school activities.

Key Features

• Volume Limiting: Select from 74dB, 85dB, or 94dB for safe audio levels.
• ANC: Diminishes background noise for improved sound clarity without increasing the volume.
• Bluetooth 5.2: Dependable, energy-efficient wireless connection.
• Wired Connectivity: Utilize the 3.5mm audio cable when needed.
• USB-C Charging: Quick and reliable charging.
• Built-in Microphone: Facilitates online classes and hands-free calls.
• Compact Design: Foldable for convenient storage and transport.
• Comfortable Fit: Plush ear cushions and adjustable headband for prolonged use.

Challenges and Potential Enhancements

Although the iClever BTH20 shines in several aspects, there remain some areas for enhancement:

• Haptic Feedback: Providing feedback from buttons could assist younger users.
• Improved ANC: Fine-tuning ANC to block higher-frequency noises would be advantageous.
• Carrying Case: A protective case or pouch would be a valuable addition.
• Increased Colour Variety: Offering more solid colors or designs could appeal to a wider audience.

Price and Where to Buy

In Australia, the iClever BTH20 ANC Kids Headphones are available through online channels such as Amazon, priced at approximately A$79.99. This mid-range pricing makes them a practical option for parents looking for quality and features at an affordable cost.

For further information or to make a purchase, visit the official product page at iClever’s website.

Conclusion

The iClever BTH20 ANC Kids Headphones offer a combination of safety, comfort, and performance in a robust, child-friendly format. With features such as volume limiting, ANC, and impressive battery longevity, they represent a wise choice for parents who value their child’s hearing health. Although there is room for advancements in ANC effectiveness and color selections, the BTH20 distinguishes itself as a commendable mid-range alternative in the Australian market.

FAQs

Q: What makes these headphones appropriate for children?

A:

Essential features like volume-limiting technology, cushioned ear pads, and an adjustable headband provide safety and comfort for kids.

Q: How well does the ANC feature work?

A:

The ANC effectively reduces environmental noise, such as airplane sounds or household disturbances, although it may not be as effective as higher-end adult models.

Q: Is it possible to use the headphones without Bluetooth?

A:

Absolutely, the headphones come with a 3.5mm audio cable for wired connections, allowing them to be used with various devices.

Q: Are they sturdy enough for daily wear?

A:

Yes, the tough plastic design and foldable structure make them ideal for everyday use by children.

Q: What is the battery life like?

A:

The battery performance is impressive, lasting up to 50 hours without ANC and 35 hours with it activated.

Q: Are any extra accessories included?

A:

The headphones come with a USB-C charging cable and 3.5mm audio cable, but a carrying case is not provided.

Q: Where can I find the iClever BTH20 in Australia?

A:

They can be found at online retailers such as Amazon Australia or purchased directly from the iClever website.

Quick Read

• Apple is stepping into Google’s US antitrust trial regarding its supremacy in online search.
• Google compensates Apple about $32 billion each year to keep Google as the default search engine on Safari.
• Apple contends that Google can no longer adequately represent their combined interests because of the trial’s breadth.
• Apple plans to summon witnesses for the trial set for April 2025.
• This case could compel Google to divest Chrome or Android in order to enhance competition.
• Google suggests relaxing agreements with partners but aims to keep ad revenue-sharing arrangements intact.
• This seminal case has the potential to reshape global access to online information.

Apple Joins the Fray in Google’s Antitrust Conflict

Apple has emerged as a key player in Google’s significant US antitrust trial, submitting a motion to engage as a third party. Central to this legal conflict is the lucrative revenue-sharing arrangement between the two tech leaders, where Google significantly compensates Apple to ensure its status as the default search engine for the Safari browser.

With Apple reportedly garnering USD $20 billion (AUD $32 billion) from this collaboration in the past year, the stakes have escalated dramatically. Amidst the US Department of Justice (DOJ) seeking to dismantle Google’s purported monopoly in online search, Apple has claimed that it cannot depend on Google to sufficiently safeguard their shared interests in the courtroom.

Reasons Behind Apple’s Decision

No Intentions to Develop a Competing Search Engine

A surprising aspect of Apple’s court submissions is its acknowledgment that it does not plan to establish a rival search engine, regardless of how the trial unfolds. This stance emphasizes Apple’s dependence on its profitable revenue-sharing pact with Google, which has become a vital source of income for the company.

This decision reveals Apple’s strategic partnership with Google in this domain, even as both firms compete in other areas like mobile hardware and software.

Consequences for Google

Potential Breakup of the Monopoly

The DOJ is exploring strategies that could drastically transform Google’s business framework. Prosecutors are likely to assert that Google’s market dominance in online search hampers competition, advocating severe actions like requiring the sale of its Chrome browser or Android operating system.

Such developments would signify a major shift, redefining not just Google’s operations but also the broader technology landscape. Apple’s participation adds another layer of intricacy to an already formidable case.

Google’s Suggested Changes

To address the DOJ’s apprehensions, Google has proposed relaxing its default agreements with browser developers, mobile device creators, and telecom carriers. However, the tech company has refrained from eliminating its ad revenue-sharing contracts, a crucial issue for the prosecutors.

This initiative reflects Google’s attempt to hold onto its control in the search sector while satisfying regulatory concerns, though it remains uncertain if these actions will be considered adequate.

A Pivotal Case for the Technology Sector

The Google antitrust suit is poised to be one of the most notable legal confrontations in the history of the tech industry. Its resolution could transform how individuals engage with online information, potentially paving the way for new contenders in the search engine arena.

As Apple positions itself as a crucial figure in this legal drama, the implications of the trial are anticipated to reach far beyond the courtroom, impacting consumers, enterprises, and regulatory systems globally.

Summary

Apple’s choice to participate in Google’s antitrust trial highlights the immense stakes involved in sustaining its billion-dollar relationship with the search entity. While Google grapples with the pressure to reshape its business practices, Apple’s strategic actions underscore its dependence on the lucrative revenue-sharing arrangement. The outcome of the trial could yield profound consequences for the technology sector, competition legislation, and the dynamics of online search.

Q&A: Essential Information

Q: Why is Apple joining Google’s antitrust trial?

A:

Apple is getting involved to safeguard its interests in its financial agreement with Google, which it worries may not be adequately defended by Google during the trial.

Q: How much does Apple earn from its contract with Google?

A:

Apple reportedly acquired USD $20 billion (AUD $32 billion) in 2022 from its arrangement with Google to establish it as the default search engine on Safari.

Q: What are the goals of the US Department of Justice?

A:

The DOJ intends to dismantle Google’s control over the online search market, which may involve compelling it to sell its Chrome browser or Android operating system to restore market competition.

Q: Is Apple aiming to develop its own search engine?

A:

No, Apple has confirmed it has no plans to create a competing search engine, irrespective of the trial’s outcome.

Q: What could occur if Google loses the trial?

A:

If Google loses, it may undergo major restructuring, potentially selling key assets like Chrome or Android, along with modifications to its revenue-sharing agreements.

Q: How could this trial affect competition in the tech sector?

A:

The trial could allow more competitors to enter the search engine market, fostering innovation and possibly enhancing services for consumers.

Quick Summary: Important Points

• Victoria is under significant bushfire threat this Boxing Day, with some regions forecasted to exceed 40°C.
• The VicEmergency app delivers immediate alerts, incident maps, and emergency advisories to ensure user safety and awareness.
• Functions like Watch Zones and GPS capabilities provide customized notifications for particular areas.
• Downloading the app is free and crucial for being prepared for fire season.
• Hot, dry, and windy weather forms a precarious setting for bushfires, prominently in areas such as Wimmera and Mallee.
• Make sure the app is downloaded and notifications are activated on your device before Boxing Day.

Boxing Day Fire Dangers Throughout Victoria

As Boxing Day approaches, Victoria is preparing for harsh weather that greatly elevates bushfire risks. The temperature in Melbourne is predicted to reach a searing 39°C, which could set records for the Boxing Day Test cricket match. Northern towns like Mildura and Swan Hill are likely to see temperatures of 42°C, whereas Bendigo may experience 40°C. Central and eastern regions, including Ballarat and Wangaratta, could see temperatures from 38°C to 39°C.

Strong winds combined with humidity below 10% will intensify fire risks, making regions like Wimmera, Mallee, and Northern Country especially at risk. These areas may face catastrophic and extreme fire danger ratings, while South Gippsland and other regions will encounter high fire danger alerts.

The Significance of the VicEmergency App

The VicEmergency app offers more than mere convenience—it’s a vital resource intended to keep you informed amid emergencies. Recent fires, such as the 34,000-hectare inferno in the Grampians and the 22,000-hectare fire near Beaufort, underscore the necessity of remaining updated. These events have prompted evacuations, road closures, and emergency notices, highlighting the demand for trustworthy, real-time data.

This app features a comprehensive range of tools, with live incident maps, personalized Watch Zones, GPS location alerts, and updates on total fire bans. It ensures you’re among the first to learn about emerging emergencies, facilitating prompt and informed choices.

Steps to Download the VicEmergency App

For iOS Devices

Access the App Store on your iPhone or iPad. Search for “VicEmergency” and click Get. Confirm that notifications are turned on in your phone settings for real-time alerts.

For Android Devices

Launch the Google Play Store, look up “VicEmergency,” and press Install. Permit location access for personalized alerts based on your location.

Web App

If you prefer using a web browser, the VicEmergency site provides similar capabilities. Visit https://www.emergency.vic.gov.au/respond for the latest updates.

VicEmergency App Features

Live Incident Map

Monitor real-time updates on current warnings, planned burns, and emergency incidents throughout Victoria. The map symbols identify affected areas.

Watch Zones

Create customized zones to keep tabs on specific locations like your residence, workplace, or vacation spot. Receive tailored alerts for these areas.

GPS Functionality

The app utilizes GPS to pinpoint your location, providing alerts applicable to your surroundings, whether at home or on the go.

Emergency Alerts

Gain access to comprehensive information about bushfires, floods, storms, and other threats through three alert levels: Advice, Watch and Act, and Emergency Warning.

Updates on Total Fire Bans

Stay updated on today’s and tomorrow’s fire ban status to safely plan your activities.

Customized Alerts

Adjust your notification sounds and opt for email alerts to enhance visibility.

Community Safety

Disseminate incident information to friends and family directly through the app to foster community preparedness.

Educational Materials

Access resources on how to respond during emergencies, assisting you and your loved ones in staying safe.

Overview

The VicEmergency app is an essential resource for every Victorian, especially during the peak bushfire season. With predictions pointing to deteriorating conditions on Boxing Day, the app offers timely alerts, critical updates, and safety tools to ensure you remain prepared. Download it today to protect your family and community.

FAQs Regarding the VicEmergency App

Q: Is the VicEmergency app free?

A:

Yes, it is completely free to download and use on both iOS and Android platforms.

Q: Can I access the app without turning on GPS?

A:

Yes, but enabling GPS allows you to receive alerts specific to your location, which is particularly helpful when traveling.

Q: How frequently does the app provide updates?

A:

The app gives real-time updates, ensuring that you are notified of the latest information as soon as it’s available.

Q: Can I track alerts for several locations?

A:

Yes, you can create multiple Watch Zones to receive alerts for various places, such as your home, office, or vacation area.

Q: Does the app include alerts for risks beyond bushfires?

A:

Yes, it provides warnings for various hazards, including floods, storms, and other emergencies.

Q: What can I do to avoid missing notifications?

A:

Ensure notifications are activated in your phone settings and personalize alert tones in the app for better visibility.

Q: Is the app enough for bushfire readiness?

A:

While the app is a vital resource, it should be used alongside other preparedness strategies such as emergency kits, evacuation routes, and gathering information through various channels.

Quick Summary

• A US court has delivered a verdict against Israel’s NSO Group, supporting WhatsApp’s lawsuit regarding spyware misuse.
• The case focuses on NSO’s Pegasus spyware, which was employed for unauthorized monitoring through WhatsApp.
• The court’s decision rejects NSO’s assertion of immunity, holding the company accountable for hacking and contractual violation.
• This ruling opens the door for a trial to assess damages owed to WhatsApp.
• Experts in cybersecurity consider the ruling a pivotal moment for the spyware sector.
• Meta and WhatsApp commit to continuing their efforts for user privacy and combatting illegal surveillance.

Context of NSO Group’s Legal Issues

The NSO Group, based in Israel and renowned for its Pegasus spyware, has faced ongoing scrutiny due to alleged exploitation for surveillance purposes. Marketed primarily for law enforcement efforts against crime and terrorism, this spyware has been linked to various unauthorized monitoring incidents, particularly targeting journalists, human rights activists, and political opponents globally.

In 2019, WhatsApp, a subsidiary of Meta Platforms, initiated legal proceedings against NSO Group, claiming the company exploited a vulnerability in its messaging service. The spyware reportedly compromised WhatsApp’s servers to affect around 1,400 devices, heightening global apprehension about privacy and cybersecurity.

Although NSO contended its tools were intended for legitimate applications, the mounting evidence of misuse has culminated in this historic judicial ruling.

The US Court’s Pivotal Judgment

US District Judge Phyllis Hamilton ruled in favour of WhatsApp, deeming NSO Group liable for unlawful access and breach of contract. The decision dismissed NSO’s claims for immunity under the Foreign Sovereign Immunities Act, and prior appeals to higher courts, including the US Supreme Court, did not succeed.

This judgment sets the groundwork for a trial to determine damages, with WhatsApp seeking recompense for the breach. Will Cathcart, head of WhatsApp, called the ruling a major victory for user privacy, affirming that firms engaged in spyware activities must be answerable for their unlawful conduct.

WhatsApp also reaffirmed its dedication to safeguarding private communications, with a spokesperson expressing appreciation for the global backing in their pursuit of justice.

Consequences for the Spyware Sector

Cybersecurity analysts have hailed the verdict as a monumental change in the spyware sector. John Scott-Railton from Citizen Lab characterized it as a “landmark ruling” capable of redefining accountability in the industry. The ruling confronts the long-standing defense from spyware firms that they bear no responsibility for the actions of their clientele.

By holding NSO accountable, this ruling could inspire stricter monitoring and regulations surrounding the spyware industry, potentially reducing the misuse of surveillance technologies.

Meta and WhatsApp’s Pledge to User Privacy

Meta and WhatsApp have taken an unwavering position against spyware firms, vowing to uphold user privacy and combat unlawful surveillance. Their legal fight against NSO Group highlights the tech corporation’s determination to protect its platforms from being misused.

WhatsApp has reiterated its goal of safeguarding private communications for its users by implementing advanced encryption and various security measures to outpace malicious entities.

Conclusion

The ruling by the US court against Israel’s NSO Group serves as a notable triumph for privacy proponents and a strong admonition to the spyware sector. By holding NSO responsible for hacking and breach of contract, the verdict highlights the necessity of ethical technological applications and the importance of user privacy in the current digital environment. As the case moves forward to a trial for damages, the ramifications for the spyware industry and cybersecurity laws are likely to be extensive.

FAQs

Q: What is the NSO Group recognized for?

A:

The NSO Group is an Israeli cybersecurity company known for its Pegasus spyware, which is sold to law enforcement and intelligence agencies to fight crime and terrorism. However, this tool has been associated with unauthorized surveillance and violations of privacy.

Q: What did the US court decide in this matter?

A:

The US court determined that NSO Group is responsible for hacking and breach of contract in its dispute with WhatsApp. The decision refuted NSO’s claims of immunity and permits the case to advance to a damages trial.

Q: Why is this ruling with significance?

A:

This ruling holds significant weight as it establishes accountability for a spyware firm concerning its actions, contesting the industry’s long-standing assertion that they are not liable for their tools’ usage. It sets a precedent for heightened responsibility within the sector.

Q: What role did WhatsApp play in this case?

A:

WhatsApp, a division of Meta Platforms, brought the lawsuit against NSO Group in 2019, alleging that NSO took advantage of weaknesses in its platform to deploy spyware, thereby jeopardizing the privacy of 1,400 global users.

Q: What functionalities does Pegasus spyware possess?

A:

Pegasus spyware can breach mobile devices to access messages, calls, and other sensitive data. It also has the capability to activate microphones and cameras without user knowledge, rendering it a highly potent surveillance instrument.

Q: How does this ruling affect the spyware sector?

A:

The judgment may result in stricter oversight and regulations governing spyware firms. It sends a compelling message that companies cannot avoid accountability for illegal surveillance practices.

Q: What measures are Meta and WhatsApp undertaking to ensure user privacy?

A:

Meta and WhatsApp are focused on improving user privacy through advanced encryption and proactive legal measures against harmful actors. Their objective is to protect their platforms and thwart exploitation by spyware firms.

Quick Read

• The Digital Transformation Agency (DTA) will meticulously track gifts and hospitality extended by ICT suppliers to government officials throughout the coming year.
• This initiative responds to concerns about supplier influence raised during an investigation involving Salesforce and the NDIA.
• ICT suppliers must now present quarterly reports detailing gifts given and received.
• A new Commonwealth supplier code of conduct is compulsory for vendor contracts with federal entities.
• The Australian Public Service Commission (APSC) will revise and broaden gift declaration and reporting protocols by mid-2025.
• Transparency efforts seek to enhance ethical standards and diminish inappropriate influence in government purchasing practices.

Why the Stricter Regulations on ICT Supplier Gifts?

The Australian government has embarked on a year-long initiative to oversee and restrict the acceptance of hospitality and gifts from ICT vendors directed at public officials. This action follows revelations from the Joint Committee of Public Accounts and Audit regarding the National Disability Insurance Agency (NDIA) receiving gifts from Salesforce during a critical customer relationship management (CRM) undertaking. The gifts were reported to be against Salesforce’s own guidelines and underscored potential vendor influence risks within the federal government.

New Transparency Measures for Supplier Gifts

The Digital Transformation Agency (DTA), in conjunction with the Australian Public Service Commission (APSC), is leading the initiative. Starting April 1, the DTA will assess public disclosures of gifts and benefits on an agency-level basis, concentrating on suppliers with whole-of-government contracts or those on DTA-assembled panels.

Suppliers are obligated to provide quarterly data on all gifts given and received by Australian Public Service (APS) officers. This information will be published and utilized to inform subsequent recommendations to the Joint Committee of Public Accounts and Audit. The initiative will continue until March 31, 2026.

Mandatory Supplier Code of Conduct

Starting July 1, all ICT suppliers entering contracts with federal agencies will be required to comply with a newly implemented Commonwealth supplier code of conduct. This code defines ethical expectations and seeks to standardize procurement procedures throughout the government. Failure to comply may threaten a supplier’s capacity to secure future contracts.

Expanded Reporting Obligations for Public Officials

The Australian Public Service Commission (APSC) will also revise its directives on gift and benefit declarations. A consultation with agencies is scheduled, with updated guidelines anticipated by mid-2025. The new policies will extend mandatory declaration requirements and enhance public reporting responsibilities beyond agency leaders, ensuring greater accountability at all governmental levels.

Summary

This year-long initiative represents a significant advance in promoting transparency and ethical governance in Australia’s public sector. By meticulously monitoring ICT supplier relationships and enforcing stricter reporting standards, the government seeks to protect against improper influence in procurement activities. The establishment of a supplier code of conduct further solidifies the commitment to ethical practices, fostering public trust in government functions.

Questions and Answers

Q: What led the government to initiate this program?

A: The program was initiated in response to findings from the Joint Committee of Public Accounts and Audit, which investigated gifts received by NDIA officials from Salesforce during a significant CRM undertaking. Concerns regarding undue supplier influence prompted a broader examination of ICT vendor relationships with the government.

Q: How will the DTA oversee ICT supplier gifts?

A: The DTA will evaluate public disclosures of gifts and benefits on an agency-by-agency basis and gather quarterly data directly from suppliers on gifts given and received. This information will be published and used to shape future actions.

Q: What constitutes the Commonwealth supplier code of conduct?

A: Implemented on July 1, the code outlines ethical standards for suppliers entering contracts with federal agencies. It aims to ensure uniform procurement practices and holds suppliers accountable for adherence to these standards.

Q: Will the new protocols affect all government agencies?

A: Although the program primarily targets federal agencies, its findings and suggestions could instigate wider policy shifts at state and local government levels.

Q: When will the revised guidelines for gift declarations be enacted?

A: The APSC intends to issue updated gift and benefit declaration guidelines by mid-2025, following consultations with multiple government agencies.

Q: What are the consequences for a vendor breaching the supplier code of conduct?

A: Non-compliance with the supplier code of conduct may result in penalties, including the forfeiture of existing contracts or exclusion from future federal agency procurements.