Author: Vanessa May

Autonomy alters the risk framework

AI is transforming the software development workflow by enabling autonomous choices, ranging from dependency selection to configuration adjustments. This transition from recommendations to decision-making implies that minor mistakes can swiftly escalate into systemic challenges. Security executives are now grappling with governance issues, requiring them to establish rules and accountability as AI operations may pose substantial risks.

Blast radius expands faster than awareness

Conventional AppSec frameworks struggle against the quickening pace of AI. Vulnerabilities may proliferate prior to their identification, resulting in a visibility deficit at a moment when risk assurance faces intensified scrutiny. Business leaders expect greater risk transparency, compelling security teams to modify their approaches.

Weak AppSec converts automation into risk

AI exposes and worsens pre-existing security vulnerabilities. In the absence of effective AppSec policies and controls, AI acts as a risk exacerbator. Teams frequently encounter difficulties in justifying accepted risks or validating the presence of sufficient protective measures, highlighting governance and control disparities.

Strong AppSec facilitates secure acceleration

To capitalize on the advantages of AI without endangering safety, organizations require strong AppSec foundations. This necessitates a pivot from prevention to control, ensuring that policies can be enforced and systems function within established limits. By embedding security within the development framework, AI-enabled innovation can progress safely and effectively.

Differentiating the approaches

The subsequent table clarifies the distinctions between traditional Application Security and AI Security, illustrating how strong AppSec can manage both standard software risks and those arising from AI-driven development.

The need for mature AppSec in AI security

In the absence of robust AppSec controls, AI systems can rapidly introduce security defects. A deficiency in thorough code scanning and well-enforced policies enables these errors to thrive, potentially escalating into major security incidents. Mature AppSec delivers the essential insight and governance required to employ AI safely and effectively reduce risks.

Maturity is essential for acceleration

AI is redefining software production, and organizations need to evolve their security strategies to keep up. Mature AppSec and AI-centered practices ensure that enhanced speed does not compromise security. By incorporating controls and visibility into the development workflow, AI can serve as an asset instead of a liability.

Conclusion

AI is reshaping software development, providing unmatched speed and effectiveness. Nonetheless, without mature AppSec practices, this acceleration can lead to heightened security threats. By emphasizing control, governance, and visibility, organizations can leverage AI’s capabilities while managing associated risks.

Q: Why is AI seen as a risk multiplier in software creation?

A: AI can intensify existing security vulnerabilities, increasing risks due to its rapid pace and autonomy, particularly in environments where AppSec is underdeveloped or poorly structured.

Q: What are the essential elements of a mature AppSec approach?

A: A mature AppSec approach incorporates enforceable policies, continuous risk assurance, and integrated security practices throughout the software development lifecycle.

Q: How does mature AppSec assist in managing AI-driven development?

A: It offers the necessary controls and insight to ensure AI functions within secure parameters, preventing autonomy from resulting in exposure.

Q: What obstacles do security leaders encounter with AI integration?

A: Security leaders must tackle governance challenges, such as establishing rules, enforcement, and accountability, as AI decisions can lead to considerable risks.

Q: How can organizations prepare their security strategy for AI?

A: By synchronizing governance, visibility, and control with the rapid pace of AI-driven development, ensuring that AppSec practices are robust and adaptable to new AI-related risks.

Quick Overview

• Telstra is vigilantly evaluating its AI investments to confirm that benefits surpass costs.
• The company has recognized 380 AI use cases throughout its operations.
• Focus areas include reducing expenses related to cloud services and software.
• AI has enhanced software development efficiency by 20% through GitHub Copilot.
• Telstra’s Connected Future 30 plan encompasses significant AI integration.
• A collaboration with Accenture seeks to simplify system complexities.
• Telstra reported robust financial results in the first half of 2026.

AI as a Central Strategy

Telstra has embedded AI as a critical component of its strategy, focusing on boosting cost-efficiency and productivity. The technology is widely utilized with 380 identified use cases, impacting areas such as testing, quality assurance, and customer transition processes.

Cost Monitoring

Chief Financial Officer Michael Ackland emphasized the necessity of preventing operating costs from diminishing expected returns. Telstra prioritizes the optimization of software licenses, cloud costs, and payments to AI providers.

Implementation and Advantages of AI

AI has led to a 20% rise in software development productivity via GitHub Copilot. This improvement has empowered Telstra to lessen code maintenance expenses and accelerate product launches, including self-service virtual support solutions.

Connected Future 30 Plan

As a facet of its Connected Future 30 initiative, Telstra has equipped 75% of its workforce with AI tools, and almost 9000 staff members have participated in AI training programs. This strategy also involves a partnership with Accenture to reduce complexity in systems and phase out outdated platforms.

Partnerships and Outsourcing

Telstra intends to outsource 209 positions to India as part of its collaboration with Accenture. CEO Vicki Brady assures that these challenging decisions are designed to provide quicker advantages to both customers and the enterprise.

Financial Results

Telstra reported a 14% growth in cash EBIT and a 10% rise in net profit after taxes for the first half of 2026. The mobile sector led with an EBITDA growth of $93 million, alongside substantial growth in the fixed consumer and small business segments.

Managing Business Complexity

Telstra is tackling business complexity through collaborations with Infosys and Accenture, aiming to streamline enterprise operations and expedite its data and AI development plans.

Conclusion

Telstra’s focus on AI is aimed at achieving a balance between cost efficiency and operational advantages, ensuring sustainable value. While financial outcomes have been favorable, the company remains cautious about rising costs and is dedicated to utilizing technology and partnerships to improve customer experiences and business results.

Questions & Answers

Q: How does Telstra approach AI investment?

A: Telstra is diligently tracking its AI investments to ensure that costs do not exceed benefits, prioritizing the optimization of software and cloud expenses.

Q: What influence has AI had on Telstra’s software development?

A: AI has raised software development productivity by 20% through GitHub Copilot, resulting in lower code maintenance costs and faster product launches.

Q: What entails the Connected Future 30 strategy?

A: The strategy includes equipping 75% of employees with AI tools, training nearly 9000 staff members, and collaborating with Accenture to simplify system complexity.

Q: Why is Telstra outsourcing jobs to India?

A: Telstra aims to outsource 209 roles to utilize Accenture’s resources and expertise, intending to swiftly provide benefits to customers and the organization.

Q: What were Telstra’s financial achievements in the first half of 2026?

A: Telstra recorded a 14% growth in cash EBIT, a 10% increase in net profit after tax, and significant growth in its mobile sector.

Quick Read

• Angus Taylor is the newly appointed Opposition Leader of Australia.
• With his philosophy of “technology not taxes,” Taylor aims to harmonize both conventional and new industries.
• He promotes a minimally invasive regulatory stance on AI and new technologies.
• Advocates for a varied energy portfolio that includes green hydrogen and carbon capture initiatives.
• Prioritizes infrastructure development for electric vehicles instead of direct financial aid.
• Pushes for enhancements in digital infrastructure, particularly in rural locales.
• Aims to strengthen Australia’s gaming and digital market through favorable policies.
• Supports free trade agreements and reduced import restrictions to keep technology costs competitive.

Strategic Vision for AI and Innovation

Angus Taylor has been a longtime supporter of minimal regulations concerning emerging technologies, particularly artificial intelligence. He contends that excessive regulation could impede the innovation essential for economic progress. His guidance is expected to drive the Coalition toward encouraging AI tools that enhance productivity in industries such as agriculture and mining. Nonetheless, tackling ethical dilemmas related to AI remains a significant obstacle.

Renewable Energy and the Technology Not Taxes Principle

During his term as Energy Minister, Taylor demonstrated a commitment to a varied energy mix. He endorses technologies like green hydrogen and carbon capture as part of Australia’s strategy to achieve environmental objectives through engineering solutions rather than financial penalties. His stance indicates a continued backing for gas as a stabilizing fuel alongside renewables.

Electric Vehicles and Transportation’s Future

Taylor’s perspective on electric vehicles has shifted to emphasize infrastructure instead of direct subsidies. His initiatives promote the construction of charging stations via ARENA, aligning with a tech-centric progression to EVs. He underscores the importance of consumer choice and technological preparedness over governmental requirements.

Digital Infrastructure and the NBN

As a representative of a regional constituency, Taylor places a high priority on enhancing digital connectivity outside major urban centers. His vision for the NBN stresses fiscal prudence and productivity for businesses, aiming to close the digital gap by encouraging private sector investment in neglected areas.

Gaming and the Digital Economy

Taylor recognizes Australia’s gaming sector, supported by tax incentives and grants, as a vital area for growth. He perceives it as an essential component of the larger software development ecosystem, with skills transferable to various high-tech fields. His policies are expected to bolster the international competitiveness of Australian studios.

Trade and Technology Policy

Taylor’s economic strategy seeks to mitigate cost-of-living challenges by promoting competition and supply. His energy policies include investigating nuclear technology for affordable energy, while his trade framework is designed to endorse free trade to ensure competitive technology prices.

The Path Forward to the Next Election

Taylor’s leadership will be evaluated based on whether his tech-centric strategies can connect with both the tech community and the general public. His ability to develop a unified alternative to the current administration’s policies will be crucial in the upcoming election. His background in consulting and energy equips him as an effective debater for the Coalition.

Conclusion

Angus Taylor’s role as the new Opposition Leader emphasizes technology-oriented solutions for Australia’s energy and economic issues. His methodology highlights reduced regulation in technology, a varied energy strategy, and infrastructure development for emerging sectors, aiming to reconcile traditional industry demands with advancements in the digital realm.

Q: What is Angus Taylor’s philosophy as Opposition Leader?

A: Taylor is recognized for his “technology not taxes” approach, prioritizing engineering solutions over financial penalties.

Q: How does Taylor aim to support the electric vehicle sector?

A: Taylor promotes the establishment of charging infrastructure via ARENA, focusing on consumer-led transitions instead of direct subsidies.

Q: What is Taylor’s view on renewable energy?

A: He supports a diversified energy portfolio that includes green hydrogen and carbon capture, backing gas as a stabilizing energy source.

Q: How does Taylor intend to enhance digital infrastructure?

A: Taylor seeks to improve connectivity in rural regions while backing the NBN through fiscal responsibility and private sector engagement.

Q: What is Taylor’s stance on AI regulation?

A: He advocates for a light-touch regulatory framework to prevent stifling innovation while also addressing ethical issues and data protection.

Brief Overview

• Wesfarmers is adopting agentic AI to customise retail experiences.
• This effort includes collaborations with Google Cloud and Microsoft.
• Major brands feature Bunnings, Kmart, Officeworks, Priceline, and Blackwoods.
• AI applications cover customer interaction, forecasting, and operational efficiency.
• Partnerships with Microsoft and Google Cloud include tailored AI training initiatives.
• Wesfarmers employs over 118,000 individuals in Australia and New Zealand.

Wesfarmers’ Approach to AI

Wesfarmers is undertaking a transformative strategy to incorporate agentic AI throughout its structure. This initiative aims to customise retail interactions and simplify operational challenges, affecting key brands such as Bunnings, Kmart, Officeworks, Priceline, and Blackwoods. The undertaking includes strategic partnerships with technology leaders Google Cloud and Microsoft, marking a shift towards a more advanced technological retail environment.

Collaboration with Google Cloud and Microsoft

The ASX-listed firm has revealed long-term partnerships with Google Cloud and Microsoft to utilise their agentic AI technologies. These alliances will improve various facets of Wesfarmers’ operations, encompassing customer engagement and design through to forecasting. Google Cloud has initiated a pilot for OnePass customers, enabling conversational searches and shopping across various retail brands.

Enhancements in Retail Through AI

Wesfarmers intends to use Google’s Gemini Enterprise for Customer Experience to create tools that make product discovery easier, deliver pertinent recommendations, and create smooth transitions from search to purchase. Additionally, AI-driven customer support agents will be developed to manage inquiries more effectively. Concurrently, Microsoft’s agentic AI services will enhance internal productivity and supply chain efficiency, along with customer-facing commerce functionalities.

Expanding AI Functionality

The collaboration with Microsoft will considerably expand Wesfarmers’ capabilities with Azure OpenAI, M365 Copilot, and Copilot Studio throughout its retail brands. Wesfarmers aims to more than double its usage of Microsoft 365 Copilot, improving team productivity and operational effectiveness. Custom AI training programs offered by both Google and Microsoft will further enhance the competencies of Wesfarmers’ workforce.

AI Strategy Across Multiple Vendors

By adopting a multi-vendor AI strategy, Wesfarmers mitigates dependence on a single platform, ensuring adaptability and innovation. The company is also working with OpenAI, integrating the ChatGPT Enterprise chatbot across its departments. As one of Australia’s largest private employers, Wesfarmers caters to millions of customers in Australia and New Zealand, using AI to revolutionise its retail operations.

Conclusion

Wesfarmers’ plan to integrate agentic AI throughout its operations represents a critical advancement in enhancing retail customer experiences and operational efficacy. Through strategic partnerships with Google Cloud, Microsoft, and OpenAI, Wesfarmers is poised to transform its approach to customer engagement, forecasting, and internal productivity.

Q&A Section

Q: What is the main goal of Wesfarmers’ AI initiative?

A: The main goal is to tailor retail experiences and lessen operational complexity across its key brands.

Q: With which firms is Wesfarmers collaborating for its AI strategy?

A: Wesfarmers is collaborating with Google Cloud, Microsoft, and OpenAI.

Q: How will AI technology affect the customer experience at Wesfarmers?

A: AI will improve product discovery, offer suitable recommendations, and provide effective customer support via AI agents.

Q: What advantages does a multi-vendor AI strategy provide for Wesfarmers?

A: A multi-vendor approach enables Wesfarmers to utilize a variety of technologies and avoid reliance on a single platform, promoting innovation and flexibility.

Q: How will Microsoft’s AI solutions be applied by Wesfarmers?

A: Microsoft’s AI services will enhance internal productivity, supply chain processes, and customer-facing commerce solutions.

Q: What is the extent of Wesfarmers’ AI-driven pilot initiative with Google Cloud?

A: The pilot initiative permits OnePass customers to conduct conversational search and shopping across multiple retail brands within one platform.

Q: Which operational areas will benefit from Google’s AI capabilities?

A: Google’s AI will aid in decision-making, automate routine activities, and analyse data across operations, marketing, finance, and customer support.

Brief Overview

• Telstra intends to offload 442 tech positions to Infosys.
• 209 further positions in a collaboration with Accenture are impacted.
• This initiative seeks to upgrade offerings for business clients.
• Discussions have commenced with employees affected.
• The union raises issues about skill depletion and data protection.

Telstra’s Alliance with Infosys

Telstra has revealed intentions to transfer up to 442 tech roles to Infosys, as part of a strategy to enhance its services for enterprise and mid-market clients. This choice follows a strategic alliance proposition aiming to develop smarter, more cohesive digital systems. The shift is projected to streamline operations and improve client interactions, though it entails major alterations for the telecom’s workforce.

Discussions with Affected Employees

The telecom has commenced discussions with the staff impacted by this initiative. Most of these positions fall within Telstra’s enterprise services division, which has been undergoing a reorganization. The company has indicated that if the outsourcing proposal goes ahead, some positions will migrate to Infosys, whereas others will be rendered obsolete.

Union Worries

The Communications Workers Union has voiced concerns regarding the offshoring of these positions, characterising it as a “hollowing out” of Australian expertise. The union also pointed out possible threats to data security due to the engagement of overseas personnel. According to the union, the strategy to create a new Australian subsidiary by Infosys seems to be a way to alleviate resistance against offshoring sensitive information.

Broad Implications Across Telstra

This outsourcing not only influences Telstra’s enterprise services but also other sectors of the organization, including its consumer division. The telco’s aim is to optimize operations, cut down on duplicated efforts, and bolster accountability to enhance frontline and customer engagement.

Additional Effects from Accenture Joint Venture

In a related matter, 209 positions in Telstra’s partnership with Accenture are also slated for offshoring. This decision further highlights Telstra’s strategy to utilize global resources to propel its digital transformation goals.

Conclusion

Telstra’s choice to join forces with Infosys and offshore numerous technology roles signifies a considerable transition in its operational approach. While aimed at modernization, this action has triggered concerns surrounding job stability and skill retention within Australia. The company continues to engage with affected personnel and stakeholders to navigate the impending changes.

Common Questions

Q: Why is Telstra offshoring positions to Infosys?

A: Telstra seeks to enhance its enterprise and mid-market services via a strategic alliance with Infosys, involving the offshoring of roles to optimize operations and elevate customer experiences.

Q: How many positions are affected by this action?

A: Around 442 technology roles are anticipated to be offloaded to Infosys, with an additional 209 positions impacted within a joint venture with Accenture.

Q: What concerns have the unions expressed?

A: The union is worried about the loss of skilled jobs in Australia as well as potential data security threats linked to outsourcing to overseas firms.

Q: How is Telstra responding to these concerns?

A: Telstra has initiated discussions with affected employees and is aiming to set up a new Australian subsidiary with Infosys to minimize negative reactions.

Q: What benefits are expected from this outsourcing decision?

A: The outsourcing is anticipated to simplify operations, improve customer experiences, and modernize Telstra’s digital infrastructure.

Quick Overview

• Optus mobile service disruption affects more than 100,000 users.
• Impact is not confined to specific regions or device types.
• Possibly associated with issues related to network equipment.
• Optus is collaborating with Ericsson to fix the disruption.
• Triple Zero emergency calls are not impacted by the disruption.
• Investigation into Optus network disruptions is ongoing.

Understanding the Optus Disruption

Extent and Effect

Optus is facing a large-scale mobile service disruption impacting more than 100,000 users. Early estimates indicated up to 220,000 users were affected, but this figure has now been adjusted to about 115,000, with the problem appearing to lessen. This disruption does not seem to be limited to any particular geographical zone or type of device, making it a challenging situation for the telecommunications provider.

Identifying the Cause and Customer Guidance

The exact cause of the disruption is still unknown, although a problem with network equipment is suspected. Users encountering ‘No Service’ or ‘SOS’ notifications are recommended to reboot their devices to possibly restore functionality. Optus is working alongside its partner, Ericsson, to rectify the situation, and there has been a noticeable decrease in affected users.

Emergency Services Remain Operational

In spite of the interruption, Optus assures that the capability to make Triple Zero emergency calls remains intact. This assurance is significant as there is an ongoing parliamentary inquiry into the Optus network, which includes a critical outage from last September that was associated with fatalities. The findings of this inquiry, initially expected soon, have been rescheduled to March 30 at the request of the chair.

Conclusion

The recent disruption of Optus mobile services has resulted in considerable inconvenience for over 100,000 users across Australia. While the precise cause is still being investigated, the telecom company is actively engaged with Ericsson to address the problem. In the meantime, customers can be reassured that emergency services are still reachable, and further inquiries into the reliability of the Optus network continue.

FAQ Section

Q: How many users were impacted by the Optus disruption?

A: More than 100,000 users were impacted, although the initial count was reported as high as 220,000.

Q: What actions should users take if they face service problems?

A: Users are encouraged to restart their phone if they see ‘No Service’ or ‘SOS’ on their screens.

Q: Is the disruption limited to certain geographic locations or devices?

A: No, the disruption is not restricted to any specific area or type of device.

Q: Are emergency call services affected by the disruption?

A: No, Optus has confirmed that the disruption does not influence Triple Zero emergency calls.

Q: What is thought to be causing the disruption?

A: A network equipment issue is suspected to be the cause, although this has not been confirmed.

Q: Who is Optus collaborating with to resolve the situation?

A: Optus is partnering with Ericsson to tackle and solve the disruption.

Brief Overview

• A 17-year-old sustained severe injuries in a prohibited e-bike collision in Melbourne.
• The e-bike, a Surron Ultra Bee X HP, was not legal for road use, and the rider lacked a license.
• Legal repercussions and financial responsibilities await the young rider.
• Victoria enforces stringent laws concerning e-bikes on public thoroughfares.
• Riders are advised to confirm legality and utilize safety equipment to avert accidents.

The Accident

On 9 February 2026, a 17-year-old operating an unauthorized electric motorbike crashed into a vehicle in Altona North, Melbourne. While trying to overtake stopped traffic, the teenager was thrown off his bike when a car turned in his path. He incurred two fractured legs and a dislocated shoulder. This event, regrettably, emphasizes the risks associated with non-compliant e-bikes on public streets.

Legal and Financial Ramifications

The teenager faces serious legal complications, including possible civil lawsuits for damages, as he was unlicensed and operating an unregistered bike. The repair costs for the involved vehicle might exceed A$20,000, creating a burdensome financial obligation. Courts could impose wage deductions or property seizures to resolve these claims.

E-Bike Rules in Victoria

Victoria permits e-bikes on public roads if they meet certain criteria. Pedelecs are limited to a motor power of 250 watts, offering assistance solely while pedaling, and cease assistance at 25 km/h. Throttle-based models must not surpass 200 watts. Bikes exceeding these specifications are categorized as motor vehicles, necessitating registration and licensing.

Consequences of Non-Compliance

Riding an illegal e-bike may result in fines exceeding $1,000 for using an unregistered vehicle and about $500 for violating public transport regulations. Victoria Police encourage purchasers to confirm legality prior to buying high-powered e-bikes.

Safety and Accountability

The increase of electric mobility should not compromise safety. Riders are urged to understand local laws and wear suitable safety equipment, including helmets and protective attire, to prevent severe injuries. E-bikes are not toys and must be ridden responsibly on public roads.

Conclusion

The recent incident involving a young individual on an illegal e-bike in Melbourne highlights the importance of adhering to local regulations and safety measures. The situation serves as a vital reminder of the dangers and duties linked with electric mobility, encouraging riders to prioritize safety and compliance.

Q: What are the legal standards for e-bikes in Victoria?

A: E-bikes must have a maximum motor power of 250 watts for pedelecs and 200 watts for throttle-controlled models, along with speed restrictions for motor assistance.

Q: What penalties are imposed for operating an illegal e-bike?

A: Penalties can exceed $1,000 for unregistered vehicle operation and about $500 for breaching public transport regulations.

Q: Who is responsible for damages in a crash involving an illegal e-bike?

A: Typically, the unlicensed rider bears personal liability for any civil claims arising from the accident.

Q: Why is wearing safety gear essential when riding e-bikes?

A: Proper safety equipment, including helmets and protective clothing, can significantly reduce the risk of severe injuries in the event of an accident.

Q: How can one ensure that an e-bike is legal for road use?

A: Check the bike’s compliance with local legislation and consult authorities such as VicRoads prior to making a purchase.

For additional details, visit https://transport.vic.gov.au/getting-around/bicycles/electric-bikes