Nicholas Webb

Nine Improves Customer Insights with Integrated Perspective on Google Cloud Platform

Nicholas Webb on July 26, 2024

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Nine Enhances Customer Insights with Unified View on Google Cloud Platform

Quick Summary

Nine Entertainment centralizes data on Google Cloud Platform
BigQuery essential for managing extensive analytical workloads
Self-service visualizations available for journalists and content developers
Launch of targeted advertising solutions like 9Tribes
Improved content recommendations and ad frequency control

Nine Entertainment’s Data Transformation Journey

Nine Entertainment has undertaken a significant evolution by integrating its various data sources onto the Google Cloud Platform (GCP). Over the last six years, the media powerhouse, which includes Nine Television, Fairfax Media, Macquarie Radio, and Stan, has been actively working to refine its data framework.

Nine develops a single customer view based on GCP foundation

Suzie Cardwell, Nine’s chief data officer.

BigQuery as the Primary Data Warehouse

Chief Data Officer Suzie Cardwell emphasized at the Google Cloud Summit 2024 in Sydney that BigQuery is crucial to Nine’s data strategy. The platform allows for optimal organization and formatting of data for large analytical tasks, delivering the performance necessary for real-time data analysis and activation for marketing, subscriptions, and content optimization.

A Consolidated Customer View

The comprehensive customer view at Nine is supported by a synergy of BigQuery, a customer data platform, and a proprietary identity resolution mechanism. This unified perspective is vital for audience marketing, subscription sales, personalized experiences, and product innovation.

Empowering Journalists and Content Developers

At Nine, journalists, content developers, and programmers utilize self-service visualizations created with Google’s Looker business intelligence platform. These visualizations assist teams in understanding consumer engagement and pinpointing content that drives paywall conversions. Thousands of custom dashboards support daily data-driven decisions that directly influence revenue generation.

Innovative Advertising Offerings

This unified customer perspective also facilitates targeted advertising solutions. The 9Tribes segmentation tool identifies audience segments likely to engage with specific marketing messages. Furthermore, the “audience match” tool allows for data alignment between advertisers and Nine’s first-party audience information, improving customer targeting throughout Nine’s network.

Refined Content and Advertising Strategies

In addition to advertising, the unified customer perspective enhances content recommendations and modifies ad frequencies, ensuring a personalized audience experience. This methodology not only boosts user satisfaction but also maximizes engagement and monetization potential.

Conclusion

Nine Entertainment’s incorporation of its data into the Google Cloud Platform and the use of BigQuery has significantly improved its customer insights. This transformation aids in refining content, marketing, and advertising strategies, enabling teams with real-time data for insightful decision-making. The rollout of tools like 9Tribes and audience match further optimizes audience targeting and engagement.

Q&A Session

Q: What is the key advantage of Nine consolidating its data on the Google Cloud Platform?

A: The key advantage is the capacity to optimally structure and format data for extensive analytical workloads, enabling real-time data analysis and activation across various business functions.

Q: How does the consolidated customer view influence Nine’s marketing and content strategies?

A: The unified view supports audience marketing initiatives, subscription sales, experience personalization, and product development, ensuring customized strategies based on thorough consumer data.

Q: What function do self-service visualizations serve within Nine’s data strategy?

A: Self-service visualizations, created with Google’s Looker platform, empower journalists and content developers to comprehend audience engagement and make data-driven choices to enhance content and revenue generation.

Q: How do Nine’s targeted advertising solutions like 9Tribes function?

A: 9Tribes employs proprietary segmentation to pinpoint audience segments likely to respond to certain marketing messages, while the audience match tool aids in data alignment with advertisers to optimize customer targeting across Nine’s network.

Q: What enhancements does the consolidated customer view bring to content recommendations and ad frequencies?

A: The unified view enables Nine to provide more precise content recommendations and adjust advertisement frequencies, improving user experience and engagement.

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AI: Paving the Way in the New Industrial Revolution

Nicholas Webb on July 25, 2024

AI: Transforming Industries with Innovative Approaches | TechBest

AI: Transforming Industries with Innovative Approaches

Quick Read

The influence of AI on industries is akin to the introduction of electricity.
NVIDIA’s AI Factory initiative seeks to enhance data management and processing.
AI is reshaping job functions and boosting productivity, rather than eliminating positions.
Localized AI applications can markedly enhance safety, particularly in Australia.
Customizable open-source LLMs can be adapted to suit specific industry requirements, lowering expenses.
Key challenges of the AI era include security and energy efficiency.
Accelerated computing, like NVIDIA’s DGX platform, is vital for energy-efficient AI operations.

AI: Vanguard of a new industrial revolution

AI Factory: The Infrastructure of the Modern Era

Marc Hamilton, VP of Solutions Architecture and Engineering at NVIDIA, underscores the significance of their AI Factory concept. It resembles electricity, incorporating inputs like energy and data, and aims to clarify the operations behind AI. The goal is to enhance data management, transport, and processing as we progress in AI technology development.

A New Era of AI Integration

The AI revolution is underway, and its effects are far-reaching. From security to energy requirements and workforce dynamics, the implications are profound. Education is essential to clear up misunderstandings and prepare for the necessary reskilling that will reshape, rather than eliminate, job roles.

Modernising Job Functions

Hamilton points out that AI can elevate productivity across various industries. For instance, real estate agents can leverage AI to quickly produce property listings, saving them hours and allowing them to concentrate on refining the content to attract buyers.

Localized Applications

AI has targeted applications that can enhance safety, especially in Australia. AI in vehicles can monitor drivers for signs of drowsiness or lane departure, which is vital given the long distances among population centres and trucking routes in the nation.

Creating Domain-Specific AI

Hamilton tackles the misconception that building a domain-specific AI necessitates significant resources. With advanced open-source LLMs, businesses can develop or adapt models customized to their unique needs without high costs. A notable example is Bloomberg’s AI system, which excels in addressing finance-related inquiries.

New Paradigms in AI: Security and Energy

The emergence of AI brings forth two pressing issues: security and energy efficiency. Data privacy raises major concerns, particularly for sensitive information that cannot always be stored in connected clouds. More companies are developing their own LLMs for operation in private clouds or on-premises settings.

Enhancing Energy Efficiency

The carbon footprint associated with data centres poses another urgent challenge. Strategies involve exploiting surplus energy for local data centres and employing accelerated computing. NVIDIA’s DGX platform plays a pivotal role in enhancing energy efficiency in data processing by transitioning from CPUs to GPUs and other accelerators.

Summary

AI is transforming industries, reshaping job roles, and introducing new frameworks in security and energy efficiency. NVIDIA’s AI Factory concept strives to streamline data management, making AI more accessible and effective. Localized applications and domain-specific AI models further amplify AI’s advantages, while addressing security and energy challenges is vital for sustainable growth.

Frequently Asked Questions

Q: What does the AI Factory concept entail?

A: The AI Factory is NVIDIA’s initiative to enhance data management, transport, and processing behind AI, paralleling the way electricity operates with inputs and outputs.

Q: How is AI changing job roles?

A: AI boosts productivity by managing routine tasks, enabling professionals to concentrate on more complex aspects of their work, thereby altering job roles instead of eliminating them.

Q: Are there any specific AI applications in Australia?

A: Indeed, in-car AI assistants in Australia can oversee drivers for signs of fatigue or lane drifting, particularly beneficial due to the extensive distances between population centres and trucking routes.

Q: Can smaller companies create their own domain-specific AI?

A: Absolutely, with cutting-edge open-source LLMs, businesses can develop or adjust models tailored to their specific requirements without needing excessive resources.

Q: What are the primary challenges associated with AI?

A: The major challenges include concerns regarding data privacy and the increasing energy requirements of data centres. Tackling these issues is essential for the sustainable progression of AI technologies.

Q: How can energy efficiency be advanced in AI processing?

A: Enhancements in energy efficiency can be achieved by utilizing accelerated computing, such as NVIDIA’s DGX platform, which shifts from CPUs to GPUs and other accelerators for more effective data processing.

“Australian Unboxing & Review: Stoov Homey and Ploov’s Wireless Infrared Heating Devices”

Nicholas Webb on July 25, 2024

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Cozy Up This Winter with Stoov’s Cordless Infrared Heating Devices

Stoov's Wireless Infrared Heating Gadgets

Having sold its products for a decade to more than one million customers throughout the Netherlands, Germany, and the United Kingdom, the Dutch brand Stoov is now introducing its collection of infrared wireless heating devices in Australia. All Stoov heating gadgets are cordless and equipped with a removable Li-ion battery for easy recharging.

Quick Read

Stoov has broadened its reach to Australia, providing cutting-edge infrared heating devices.
The product lineup features heated cushions, seat warmers, seat covers, and an electric hot water bottle.
Stoov items are eco-friendly and constructed from repurposed materials.
Infrared technology can heat up to 42°C, with the option to adjust the intensity levels.
The starting price is $159, with several promotions on offer.
The use of these products is not recommended for individuals with pacemakers, pregnant women, or children under the age of 3 without proper supervision.
Stoov batteries require a unique power adapter; however, additional batteries and covers are available for purchase.

The Stoov Collection: What’s Offered?

The Australian Stoov infrared heating collection features a variety of items intended to provide warmth and comfort.

Ploov: Heated cushions available in dimensions of 45×45 cm and 45×60 cm, ideal for use as a sofa backrest.
Homey: A rechargeable alternative to the conventional hot water bottle.
Large Embrace: A heated throw perfect for camping, outdoor seating, or for use on your office chair.
One option is a heated seat cushion.

Sustainability and Quality

As a certified B Corporation, Stoov takes pride in creating sustainable products using premium materials. Their offerings are designed for durability and primarily made from recycled and recyclable resources, such as recycled polyester (rPET) used in the inner linings and fillings of their cushions.

Heating Technology

Stoov’s infrared technology enables users to select their preferred heat setting (1, 2, or 3) with a peak temperature of 42 degrees Celsius, ensuring safety. This guarantees instant warmth once the device is turned on.

Pricing and Promotions

The starting price for a Homey is $159. The total cost will depend on the fabric, size, and whether you add an extra battery. Right now, you can save $20 by subscribing to the Stoov newsletter and $30 when you buy an additional Stoov product.

Unboxing & Heating Stats

Ploov Cushion – Temperature setting	O	O O	O O O
Temperature	28/32°C	35/39°C	38/42°C
Standard battery	5h	3.5h	2.5h
Big battery	9h	6h	4.5h

Homey – Heating level	O	O O	O O O
Temperature	28/32°C	35/39°C	38/42°C
Standard battery	4h	3h	2h

Guidelines for User Experience and Safety

Over the past few weeks, I’ve been evaluating the Homey hot water bottle replacement (starting at $159) and the Ploov cushion (starting at $174) during the winter season. Both products delivered consistent and comfortable heat, as advertised. Although Stoov’s offerings outshine microwavable heat bags in several aspects, they don’t have the adaptability to contour around specific areas like aching shoulders or necks.

Even though Stoov products undergo safety testing, they are not advised for individuals with pacemakers or for pregnant women. Children under 3 years old should not use Stoov products due to their inability to react to overheating, while children between the ages of 3 and 8 may use them under supervision at the lowest temperature setting.

Batteries and Recharging

The typical Stoov 2600mAh battery, priced at $74, requires approximately 2 hours to fully recharge, whereas the 4500mAh battery, costing $114, takes about 4 hours. Spare batteries and covers can be bought separately. A notable disadvantage is that Stoov batteries are recharged using a proprietary power adapter instead of USB-C PD, meaning that if you lose the adapter, replacing it will cost $39. Furthermore, there is no visual battery life indicator; the only way to know the battery is depleted is when the device unexpectedly stops heating.

Conclusion: Are Stoov Products Valuable?

If you’re interested in warming up without the need to heat an entire room, infrared heating devices from Stoov might be an excellent option. Although they are pricier than standard heat bags or hot water bottles, they provide prolonged warmth and include advanced safety features. The larger Ploov cushion is especially flexible, serving well as a sofa cushion or chair backrest, whereas the Homey might be more attractive to women.

Summary

Stoov’s wireless infrared heating devices have now made their way to Australia after enjoying success in Europe. Emphasizing sustainability and superior quality, these products deliver instant warmth via infrared technology. Despite being more expensive than conventional heating systems, their durability and safety features render them an attractive choice for those seeking additional warmth during colder seasons.

Q&A Section

What kinds of products are available from Stoov in Australia?

A:

Stoov provides an array of infrared heating products in Australia, such as heated cushions named Ploov, an electric substitute for hot water bottles called Homey, a heated blanket known as Big Hug, and a heated seat cushion referred to as One.

Q: What measures do Stoov products take to guarantee sustainability?

A:

Stoov is a certified B Corporation, which signifies they adhere to rigorous criteria for social and environmental excellence. Their offerings are crafted from recycled substances such as recycled polyester (rPET) and are engineered for durability.

Q: Is it safe for everyone to use Stoov products?

A:

Stoov products are not advised for individuals with pacemakers or for pregnant women. Additionally, children under the age of 3 should not use them because of the potential risk of overheating. Children aged 3 to 8 may use them under supervision and at the lowest temperature setting.

Q: What is the lifespan of the Stoov batteries?

A:

The standard 2600mAh battery can last up to 5 hours on the lowest heat setting and requires approximately 2 hours to recharge. The larger 4500mAh battery offers up to 9 hours of usage on the lowest heat setting and needs around 4 hours to fully recharge. Both battery types are available for individual purchase.

Q: Is it possible to determine the remaining battery life?

A:

At present, Stoov products do not feature a visual indicator for battery life. The only way to determine if the battery is depleted is when the device unexpectedly stops heating.

Can Stoov’s infrared devices serve as a substitute for conventional room heating systems?

A:

No, Stoov devices are created to deliver personal warmth but are not meant to

CrowdStrike Plans to Increase Testing for Security Content Updates

Nicholas Webb on July 24, 2024

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CrowdStrike Plans to Increase Testing for Security Content Updates

Quick Read:

A defective update impacted millions of Windows computers.
Additional layers of testing and quality assurance will be introduced.
Introducing a phased deployment strategy.
Customers will have increased control over updates.
A comprehensive root cause analysis will be published by CrowdStrike.

Incident Overview

CrowdStrike, the EDR (endpoint detection and response) provider, has pledged to make substantial alterations after a faulty update caused millions of Windows computers to become unusable. The problem originated from a sensor configuration update that evaded the standard validation processes because of a bug in the content validator.

CrowdStrike promises more testing of security content updates

The vendor revealed that the defective update had passed a validation process that was trusted due to similar checks being successful on four prior occasions this year.

Types of Updates

CrowdStrike regularly provides two kinds of security content configuration files for its Falcon EDR clients: sensor releases and operational speed updates. Sensor releases are subject to thorough quality assurance (QA) and testing, allowing customers to select their preferred version for installation. On the other hand, operational speed updates, utilized by threat detection engineers for telemetry and behavior analysis, undergo less stringent QA and testing.

The Problematic Update

The problematic update was an operational speed enhancement. This update was developed and configured using CrowdStrike’s cloud-based Falcon platform. Although a content validator was in place to review updates before publication, it did not have the extensive quality assurance processes used for sensor releases, resulting in the unintentional distribution of flawed content data.

Planned Improvements

CrowdStrike intends to add more testing layers, such as local developer testing, stress testing, and stability testing, to avoid future issues with these file types. Moreover, they will adopt a staggered deployment strategy beginning with a canary deployment, followed by a gradual rollout of updates to increasingly larger parts of the sensor base.

CrowdStrike will offer customers increased control over how updates are delivered, enabling them to choose specific times and locations for deployment. The company has committed to providing a comprehensive root cause analysis after their investigations are finalized.

Summary

CrowdStrike is enhancing its security update processes following an issue with a recent update that impacted millions of Windows devices. The company plans to introduce more stringent testing phases, carry out phased rollouts, and provide customers with greater control over updates. A comprehensive root cause analysis will be provided soon.

Q&A Section

What led to the Windows computers becoming unusable?

A bug in the content validator allowed a faulty sensor configuration update to skip standard validation checks.

Q: What kinds of updates are delivered by CrowdStrike?

CrowdStrike offers two categories of updates: sensor releases that go through thorough quality assurance and testing, and operational speed updates that concentrate on telemetry and behavior analysis but have less stringent quality assurance.

Q: What enhancements will CrowdStrike make to their update procedure?

CrowdStrike intends to add further testing layers, including local developer testing, stress testing, and stability testing. They will also adopt a staggered deployment strategy and provide customers with increased control over software updates.

Q: Will customers have increased control over upcoming updates?

A: Indeed, CrowdStrike enables customers to choose the timing and location of updates, offering enhanced control.

When can we anticipate the comprehensive root cause analysis?

CrowdStrike has promised to provide a comprehensive root cause analysis after concluding their investigations.

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Australian Police Seize Equipment Used in 318 Million Phishing Texts

Nicholas Webb on July 22, 2024

Large SIM Box Seizure Results in Intensified Efforts Against Phishing Text Messages

A Significant SIM Box Confiscation Results in Increased Efforts to Combat Phishing Messages

Quick Read

Australian authorities confiscate 29 SIM boxes along with thousands of SIM cards.
The operation aims to combat SMS phishing (smishing) attacks.
More than 318 million fraudulent messages were sent from confiscated devices.
Authorities have apprehended six individuals in various locations across New South Wales and Victoria.
Collaborative inquiry conducted by AFP and JPC3.
The ability to stop 4-6 million fake messages every day.

Photo courtesy: Australian Federal Police.

Advanced Smishing Scheme Discovered

Australian police forces have dealt a major setback to cybercriminals by confiscating 29 SIM boxes and thousands of SIM cards during raids across various states, targeting smishing (SMS phishing) activities. These devices had sent more than 318 million deceptive messages, defrauding victims of millions of dollars.

Information About the Raids

The raids occurred in New South Wales (NSW) and Victoria, resulting in the discovery of 26 SIM boxes in NSW and three in Victoria. The devices in NSW had been utilized to transmit more than 318 million messages over a period of several months. Meanwhile, Victorian authorities noted that the confiscated devices in their region were capable of sending hundreds of thousands of malicious texts each day.

Outcome and Arrests

Authorities made six arrests—four in New South Wales and two in Victoria—leading to a variety of charges. The individuals are alleged to have coordinated extensive SMS phishing attacks aimed at Australian mobile users.

Collaborative Actions in Combatting Cybercrime

The inquiry was launched by NSW Police in March but was carried out through the AFP-led Joint Policing Cybercrime Coordination Centre (JPC3). This centre includes all state and territory police organizations as well as the Australian Transaction Reports and Analysis Centre (AUSTRAC).

Expert Commentary

AFP Detective Superintendent Tim Stainton referred to SIM boxes as “inexpensive and harmful devices” employed by criminals to scam numerous victims. He further stated, “Without police intervention, these SIM boxes could collectively keep sending out between four and six million fraudulent messages daily.”

Summary

This extensive operation by the Australian police has delivered a substantial setback to cybercriminals employing SIM boxes for smishing attacks. The confiscation of 29 SIM boxes and thousands of SIM cards has halted the potential dispatch of millions more fraudulent text messages. Joint efforts by various law enforcement agencies have led to six arrests and numerous charges, underscoring the critical role of cooperative approaches in combatting cybercrime.

Q&A Session

Q: Can you explain what smishing is?

Smishing involves sending fraudulent text messages to users in an attempt to deceive them into revealing personal information or clicking on harmful links.

How many fake messages were transmitted by the confiscated devices?

In New South Wales alone, the confiscated devices were used to send more than 318 million fraudulent messages.

How many individuals were apprehended during the raids?

Six individuals were arrested—four in New South Wales and two in Victoria.

Q: Can you explain the Joint Policing Cybercrime Coordination Centre (JPC3)?

JPC3 is a joint effort that brings together all state and territory police forces and AUSTRAC to fight cybercrime in Australia.

Q: What could have been the potential consequences of the seized devices if they had not been intercepted?

The SIM boxes were capable of delivering between four and six million fraudulent messages daily.

Who is Tim Stainton?

Tim Stainton, an AFP Detective Superintendent, offered professional insights on the risks and implications of SIM box devices involved in smishing attacks.

How was the coordination of raids managed across various states?

The raids were organized through the AFP-led JPC3, with the participation of various law enforcement agencies from different states and territories.

Google Unveils AI Advances for US Coverage of Paris Olympics

Nicholas Webb on July 21, 2024

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Google Unveils AI Advancements for US Coverage of Paris Olympics

Google Integrates AI into US Coverage of Paris Olympics

Quick Read

Google collaborates with NBCUniversal to utilize AI for improving the Paris Olympics coverage.
Google will serve as the official AI search partner for Team USA.
NBCUniversal seeks to engage younger viewers through customized recaps powered by AI.
Google’s AI will help commentators clarify sports events and respond to questions.
Comedian Leslie Jones will utilize Google’s Gemini AI model for her commentary.

Google brings AI innovations to US broadcast of Paris Olympics

Collaboration of Artificial Intelligence with Team USA

In a historic development, Google has become the official search AI partner for Team USA, marking the inaugural collaboration between a tech company and the sports nonprofit. This partnership is set to transform the way audiences interact with the Olympic Games, especially in the digital era.

Modernising Olympic Coverage

NBCUniversal, the US broadcaster for the Games, is updating its coverage to appeal to those who don’t watch live TV and younger viewers who prefer watching clips online. This plan includes using advanced AI technologies to create a more engaging and interactive viewing experience.

Personalised AI-Generated Recaps

NBCUniversal has announced plans to introduce personalized AI-generated daily summaries of the competition. These summaries will be narrated by AI representations of famous figures, such as sports commentator Al Michaels. This feature is designed to provide a distinctive combination of familiarity and innovation, attracting a wide range of viewers.

AI-Assisted Commentary

Throughout both daytime and primetime coverage of the Olympics, NBCUniversal’s anchors will utilize Google Search’s AI summaries to respond to inquiries about different sports. For example, they might elucidate the importance of lane assignments in swimming events. This application of AI aims to enhance the broadcast by making it more informative and engaging for the audience.

Leslie Jones and Google’s Gemini AI Model

Comedian Leslie Jones, set to provide commentary in Paris, plans to use Google’s Gemini AI model to master new sports and captivate the audience. This partnership highlights the adaptability and promise of AI in elevating live sports commentary.

Starting Date of the Paris Olympics

The Paris Olympics will commence on July 26. Through these cutting-edge AI implementations, NBCUniversal and Google seek to transform the global audience’s viewing experience.

Summary

Google’s collaboration with NBCUniversal and Team USA brings revolutionary AI enhancements to the US broadcast of the Paris Olympics. Featuring personalized highlights and AI-driven commentary, these technological developments are designed to engage younger viewers and offer a more immersive, interactive viewing experience.

Q: What is the primary goal of incorporating Google’s AI into the Olympics broadcast?

The primary goal is to boost viewer engagement and deliver a more interactive and informative experience by utilizing AI for personalized recaps and real-time responses to sports-related questions.

Q: What are NBCUniversal’s plans for incorporating AI in their Olympic broadcasts?

NBCUniversal plans to utilize AI-generated daily summaries, voiced by virtual avatars of famous figures, and employ Google’s AI technology to help anchors elucidate sports information during live shows.

Q: Who is Leslie Jones and what part will she take on in the coverage?

Leslie Jones, a comedian, will act as a commentator for the Paris Olympics. She plans to utilize Google’s Gemini AI model to acquire knowledge about new sports and provide entertainment for viewers.

Q: When do the Paris Olympic Games start?

The Paris Olympics are set to start on July 26.

Q: What sets apart Google’s collaboration with Team USA?

This represents the initial instance of a technology firm collaborating with Team USA as the official search AI partner, indicating a major advancement in merging technology with sports broadcasting.

Q: By what means does Google’s AI deliver responses during live broadcasts?

Google’s AI summaries create written answers to search inquiries, enabling commentators to offer in-depth explanations without the necessity of visiting website links.

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ANZ Probes Disparities in AI-Assisted Programming Benefits

Nicholas Webb on July 19, 2024

ANZ Explores Disparities in Benefits of AI-Driven Programming

Quick Read

ANZ Banking Group is experiencing inconsistent advantages from AI-assisted pair programming.
The bank is offering targeted training to improve familiarity with GitHub Copilot.
AI-driven code generation is producing more recommendations than engineers are adopting.
Certain specialized teams are not experiencing substantial benefits from incorporating AI.
Despite initial suspicions, the overall quality of the code has improved.

Artificial Intelligence in Software Engineering: Disparate Advantages at ANZ

The ANZ Banking Group embraced GitHub Copilot early on, utilizing the AI-driven coding assistant to support pair programming. After a successful initial trial, access was increased from 150 engineers to 3000. However, the advantages have not been consistently experienced by all team members.

ANZ examines uneven advantages of AI-powered coding

ANZ’s Tim Hogarth.

Uneven Benefits Distribution

At the recent GitHub Galaxy24 event, Chief Technology Officer Tim Hogarth discussed the matter. Hogarth mentioned that although some engineers have rapidly embraced and gained advantages from GitHub Copilot, others are still acclimating to the tool. “We initiated the rollout last year, making it accessible right away to 3000 individuals,” he stated. “We’re promoting onboarding and tracking usage activity.”

Developing Skills to Generate Value

To tackle this gap, ANZ is providing specialized training for GitHub Copilot. “During the proof-of-concept, participants showed enthusiasm for the trial, but not everyone is prepared to adapt,” stated Hogarth. Extra coaching sessions are being offered to assist engineers in forming new habits and seamlessly incorporating AI into their routines.

Specialized Groups and Restricted Worth

Despite these attempts, certain specialized teams have not experienced substantial benefits from utilizing GitHub Copilot. “We need to investigate this further,” Hogarth remarked. “We are uncertain whether it’s due to the technology, the team, or the nature of the problem they aim to address.”

Suggestions for Code: More Possible Solutions Than Approved Ones

Remarkably, GitHub Copilot has produced approximately two and a half times more coding recommendations than what ANZ’s engineers have actually accepted. This challenges the idea that engineers would uncritically adopt solutions generated by AI. “There was a certain ‘mystique’ surrounding Generative AI, where people thought you could simply input your problem and immediately get the perfect answer,” Hogarth elaborated.

Improved Code Quality

Contrary to initial beliefs, the quality of code produced by ANZ has indeed enhanced with the adoption of GitHub Copilot. “We’re discovering that it’s actually superior,” Hogarth affirmed.

Summary

Although the ANZ Banking Group has adopted AI-driven coding tools like GitHub Copilot, the advantages have not been uniformly experienced across its engineering teams. Specialized training and coaching are being offered to assist more engineers in effectively incorporating AI into their processes. Certain specialized teams are still finding it challenging to realize the benefits, and the bank is actively investigating the reasons. In general, despite producing more recommendations than implemented solutions, AI has enhanced the quality of code output at ANZ.

Q: How does ANZ Banking Group implement AI-assisted pair programming?

A:

ANZ Banking Group integrated GitHub Copilot for AI pair programming and increased its deployment from an initial test group of 150 engineers to a total of 3000 engineers.

Q: What causes the advantages of GitHub Copilot to be distributed unevenly at ANZ?

A:

The advantages are not equally distributed since some engineers have greater familiarity with the tool than others. To enhance understanding and utilization, training and coaching sessions are being offered.

Q: In what ways is ANZ tackling the issue of the unequal distribution of benefits?

A:

The bank is providing specialized training and extra coaching sessions to assist engineers in more effectively incorporating GitHub Copilot into their workflows.

Q: Is every team at ANZ gaining the same advantages from using GitHub Copilot?

A:

No, certain specialized teams have not experienced substantial benefits from utilizing the tool. The bank is exploring whether this is attributable to technological challenges, team dynamics, or the specific nature of their issues.

Q: What is the difference between the number of code suggestions generated by GitHub Copilot and the number of suggestions actually accepted?

A:

GitHub Copilot produces approximately 2.5 times more code recommendations than the number that engineers at ANZ actually approve.

Has the quality of code produced at ANZ declined as a result of using AI-powered coding?

A:

The initial concerns that code quality might decline have proven to be untrue. On the contrary, the quality has actually enhanced with the implementation of GitHub Copilot.

GitLab Explores Possible Sale: Implications for the Future

Nicholas Webb on July 19, 2024

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GitLab Explores Possible Sale: Implications for the Future

Quick Read

GitLab, with a valuation of US$8 billion ($11.9 billion), is considering a sale.
The procedure has garnered attention from firms such as Datadog.
GitLab’s stock rose by 7% after reports of a possible sale emerged.
Alphabet possesses a 22.2% voting interest in GitLab.
In 2024, there has been a global increase in mergers and acquisitions within the technology sector.
GitLab boasts more than 30 million registered users and exhibits strong year-over-year revenue growth.

GitLab’s Valuation and Prospective Acquirers

GitLab, a significant entity in the realm of cloud-based software development tools, holds a current valuation of approximately US$8 billion (equivalent to $11.9 billion). The company has started a sale process, drawing attention from multiple industry peers, such as the cloud monitoring company Datadog. However, despite the interest, no immediate agreement is expected, and the transaction might take several weeks to come to fruition.

Market Reaction

After the announcement of the possible sale, GitLab’s stock experienced a notable surge, reaching an increase of up to 11.5%, before settling at a 7% gain. Neither GitLab nor Datadog provided any comments regarding the situation.

Alphabet’s Stake

Alphabet, the parent company of Google, possesses a 22.2% voting share in GitLab via its venture capital division. Despite having this considerable share, Alphabet has not disclosed any intentions regarding the possible sale.

Investment Sentiment

Needham analyst Mike Cikos has consistently regarded GitLab as an appealing acquisition target. Although investors frequently see AWS or Google Cloud as more likely acquisition prospects, Cikos is hopeful about a potential merger between GitLab and Datadog.

Technology Sector Trends

The technology industry has experienced a significant increase in mergers and acquisitions, fueled by progress in artificial intelligence and cloud computing. For example, Alphabet is reportedly in advanced discussions to purchase the cybersecurity startup Wiz for approximately US$23 billion.

GitLab’s Ecosystem and Community of Users

GitLab provides an all-in-one platform that allows development, operations, and security teams to create and oversee software with a unified tool. This platform serves over 30 million registered users and is employed by more than 50% of the Fortune 100 companies.

Remote Operations

Although GitLab’s official headquarters are located in San Francisco, the company functions completely remotely, a trend that has been growing in popularity within the tech sector.

Financial Performance

Although GitLab experienced notable annual revenue growth of 33%, reaching US$169.2 million, and saw its first positive cash flow in the most recent quarter, the company’s shares have lagged behind this year. The share price has dropped by 16%, while the S&P 500 Application Software index has increased by 3%.

Competitive Landscape

One of the difficulties GitLab encounters is setting its prices competitively. The company goes up against Microsoft, which purchased competitor GitHub for $7.5 billion in 2018.

Updates on Leadership and Health

Sid Sijbrandij, the CEO and co-founder who holds 45.51% of the voting stock via dual-class shares, recently revealed that he would be undergoing treatment for osteosarcoma, a type of cancer, for the second time. Despite his health issues, Sijbrandij stays dedicated to his position.

Datadog’s Role

Valued at $44 billion, Datadog provides software that allows tech professionals to collaborate and track their productivity through the cloud. Acquiring GitLab could potentially boost Datadog’s capabilities and strengthen its market position.

Summary

GitLab is considering a sale that has attracted the attention of multiple prospective buyers, among them Datadog. GitLab’s solid user base and impressive financial health make it an appealing target for acquisition. The technology industry is experiencing a rising trend in mergers and acquisitions, fueled by progress in AI and cloud computing.

Q: What is the current market capitalization of GitLab?

GitLab is presently estimated to be worth approximately US$8 billion (AU$11.9 billion).

Who might be potential purchasers looking to buy GitLab?

A: Datadog, a company specializing in cloud monitoring, is one of the main businesses expressing interest.

What is Alphabet’s ownership percentage in GitLab?

Alphabet, via its venture capital division, possesses a 22.2% voting interest in GitLab.

Q: What has GitLab’s financial performance been like in recent times?

GitLab experienced a 33% increase in revenue compared to the previous year, reaching US$169.2 million, and achieved its first positive cash flow in the most recent quarter.

What obstacles does GitLab encounter in the competitive market?

One major difficulty is setting competitive prices for its products in comparison to competitors such as Microsoft-owned GitHub.

What is the total number of registered users on GitLab?

GitLab claims to have more than 30 million users signed up.

What new health information was shared by GitLab’s CEO?

CEO Sid Sijbrandij has announced that he will be undergoing treatment for osteosarcoma again, but he remains dedicated to his responsibilities.

IAG Finds Equilibrium in Data Mesh Endeavor

Nicholas Webb on July 16, 2024

IAG’s Balanced Approach to Data Mesh Deployment

IAG’s Intermediate Approach to Implementing Data Mesh

Quick Read

IAG has been a year into the implementation of a data mesh architecture.
The organization is utilizing Google Cloud and Confluent solutions.
The utilization of real-time data streaming is expanding within IAG.
Google Cloud Platform (GCP) serves as the cornerstone of IAG’s strategic data platform.
Confluent Cloud enables internal use cases for real-time streaming.

IAG’s Path to Implementing a Data Mesh

IAG is one year into adopting a data mesh architecture to further enhance the importance of data in its group operations and transformation initiatives. Burak Hoban, the executive manager of data platforms – data and risk, provided insights during the Confluent Data in Motion Tour 2024 event in Melbourne, expressing that IAG seeks to strike a balance in its data mesh journey.

IAG finds a "middle ground" in its pursuit of data mesh

Burak Hoban from IAG (left) with Rhett Pearson from Confluent (right) on-stage in Melbourne.

“We’ve already put that into practice, and we’re a year into the process,” Hoban mentioned. “My responsibility is to help expedite it.” Two key components of IAG’s data mesh include its strategic data and analytics platform, which utilizes Google Cloud services like BigQuery, alongside Confluent Cloud and connectors.”

Fundamental Tenets of Data Mesh

Data meshes are constructed based on several fundamental principles. These encompass treating data as a product, integrating data into a central repository while maintaining ownership and curation by “the domain team most acquainted” with the dataset, enabling self-service data access, and implementing universal standards for all data in use. Hoban noted that IAG had invested several years in establishing the essential components for a data mesh.

The use of real-time data is increasing.

IAG is beginning to identify more use cases for real-time streaming data throughout the organization. Hoban mentioned that the potential of real-time streaming and business eventing was acknowledged as early as 2017-18. Although some use cases did eventually surface, Hoban admitted that they were “slightly ahead of their time” overall.

Initial streaming implementations were internally constructed and overseen using Apache Kafka. However, as usage escalated, the insurer transitioned to a managed Kafka service via Confluent Cloud. This shift enabled Hoban and his team to collaborate more effectively with internal development and engineering teams, thereby boosting Kafka adoption.

“Kafka is beginning to take on a crucial role in our strategic platforms for the future,” Hoban remarked. He also hinted at a greater utilization of pre-built connectors provided by Confluent to access and stream data from different source systems.

Fully Committed to Google Cloud Platform (GCP)

At a Google Cloud Summit in Sydney in May, IAG’s Executive General Manager of Data, Risk, and Resilience, David Abrahams, shared additional insights about the insurer’s data platform built on GCP. Previously, the insurer had only mentioned its use of GCP in passing and had not discussed its architecture or decision-making process in detail.

“We possess a substantial amount of data that is crucial to our operations; however, due to our legacy systems, this data has become fairly fragmented and isolated,” Abrahams stated. IAG established Google Cloud as the cornerstone of its “strategic data and analytics platform.” This platform now utilizes Google Data Platform for advanced analytics, employing Vertex AI and machine learning on BigQuery.

The outcomes from this platform encompass the capability to craft more personalized experiences for customers and enable business teams to independently launch new models into production without requiring extra technical assistance.

Summary

IAG’s adoption of a data mesh architecture demonstrates its dedication to updating its data operations. Utilizing technology from Google Cloud and Confluent, IAG has established a framework that enables real-time streaming applications and self-service data access. This method improves customer experiences and grants internal teams increased independence in their data processes.

Q&A

A: Could you explain what a data mesh is?

A:

A data mesh is a design strategy that decentralizes data governance by considering data as a product. This allows domain-specific teams to manage and refine their datasets while following common guidelines.

Why did IAG opt for Google Cloud Platform?

A:

IAG selected Google Cloud Platform for its ability to provide a scalable and high-performance solution that could effectively handle its extensive, fragmented, and isolated data. This choice facilitates enhanced analytics and machine learning functionalities.

What function does Confluent Kafka serve in IAG’s strategic plan?

A:

Confluent Kafka enables IAG’s real-time streaming applications. It assists in synchronizing data across business tools, supports customer and policy migration processes, manages payment notifications, and helps develop real-time data products.

How has utilizing a managed Kafka model proven advantageous for IAG?

A:

By utilizing the managed Kafka model via Confluent Cloud, IAG has been able to free up its internal resources. This shift has enabled the team to concentrate on development and engineering activities, thereby increasing Kafka adoption throughout the organization.

Q: What are the advantages of IAG’s strategic data platform?

A:

IAG’s strategic data platform enhances customer experiences through greater personalization, allows business teams to independently deploy new models, and facilitates advanced analytics using Vertex AI and machine learning on BigQuery.

Q: What effect does real-time streaming have on IAG’s operations?

A:

Real-time streaming enables IAG to manage essential functions like generating pricing quotes or issuing policies effectively. Any downtime or problems with Kafka can severely affect these activities, underscoring its crucial importance.

Meta and Vodafone Collaborate to Improve Video Streaming and Network Efficiency

Nicholas Webb on July 11, 2024

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Meta and Vodafone Team Up to Improve Video Streaming and Network Efficiency

Quick Read

Meta and Vodafone enhance video streaming to increase network capacity.
Worldwide mobile data traffic increased by 25% within a year, primarily due to video content.
By the close of 2023, video made up 73% of all mobile traffic.
The collaboration seeks to tackle the significant expenses associated with network upgrades that telecom providers encounter.
Optimization led to a reduction in Meta’s data traffic on Vodafone’s UK network by a small double-digit percentage.
Comparable initiatives are underway with the Spanish telecommunications company Telefonica.

Meta and Vodafone optimise video to boost network efficiency

A surge in video traffic is causing network strain.

The increasing popularity of video content on platforms such as Instagram, TikTok, and YouTube has resulted in a substantial rise in data consumption on mobile networks. Ericsson’s 2024 Mobility Report indicates that worldwide traffic surged by 25 percent during the 12 months preceding the first quarter of 2024, with video content comprising an impressive 73 percent of all mobile traffic by the conclusion of 2023.

Obstacles Faced by Telecommunications Providers

Telecom providers like Vodafone have raised worries about the financial strain of enhancing their networks to handle the growing data usage. They claim that although Big Tech companies gain from these enhancements, they are not paying their fair share of the expenses. Last year, initiatives by the EU to get Big Tech to help fund 5G infrastructure hit a standstill, with minimal prospects of being revived soon.

A Pragmatic Partnership

Vodafone has adopted a “pragmatic approach” in collaborating with Meta to enhance the distribution of video content throughout its European markets. This partnership has resulted in more efficient utilization of existing network resources while maintaining a high-quality viewing experience for users. Alberto Ripepi, Vodafone’s Chief Network Officer, commended Meta’s commitment to improving network efficiency.

Results of the Trial and Upcoming Plans

In a trial carried out in April on Vodafone’s UK network, there was a noticeable reduction in Meta’s data traffic by a low double-digit percentage, which alleviated congestion in high-traffic areas such as shopping malls and transport hubs. Meta’s Vice President of Network Engineering, Gaya Nagarajan, emphasized the company’s dedication to advancing video optimization through collaborations with telecom providers, device makers, and equipment suppliers.

Expanding Collaborative Efforts

Following Vodafone’s lead, Spain’s Telefonica has also revealed its partnership with Meta to enhance video traffic delivery on its networks. These collaborations underscore a rising trend among telecommunications companies to explore innovative solutions that meet the demand for high-quality video streaming while ensuring efficient network management.

Summary

The partnership between Meta and Vodafone represents a crucial move towards tackling the issues caused by increasing video traffic on mobile networks. By enhancing video delivery, both firms are collaborating to provide an improved user experience and reduce network stress. This collaboration could become a template for other telecom providers encountering comparable challenges.

What motivated Meta and Vodafone to work together?

A:

The rising demand for video content on platforms such as Instagram, TikTok, and YouTube has resulted in a substantial increase in data usage on mobile networks. This increased demand has led Meta and Vodafone to work together on improving video delivery to effectively manage network strain.

Q: What effect did the optimization have on Vodafone’s network?

A:

The optimization resulted in a low double-digit decrease in Meta’s data traffic on Vodafone’s UK network during a trial in April. This increased capacity in high-traffic areas like shopping centers and transport hubs.

What importance does Ericsson’s 2024 Mobility Report hold?

A:

Ericsson’s 2024 Mobility Report emphasizes the significant surge in worldwide mobile data traffic, which saw a 25 percent rise over the past year. Additionally, the report observed that video made up 73 percent of all mobile traffic by the close of 2023, highlighting the influence of video usage on network demand.

Why do telecom operators worry about network upgrades?

A:

Telecom providers such as Vodafone are worried about the significant expenses involved in enhancing networks to support the growing data usage. They claim that major technology firms gain from these improvements but do not contribute adequately to the associated costs.

What were the outcomes of the European Union’s initiative for Big Tech to contribute?

A:

The EU’s plan to have major technology firms help fund 5G development encountered setbacks last year. It is unlikely to be reinstated before the year’s end, if it is ever revived.

Q: Are other telecommunications providers partnering with Meta?

A:

Spain’s Telefonica has also revealed its partnership with Meta to enhance the delivery of video traffic on its networks. This indicates an increasing trend among telecom providers who are looking for new methods to manage their networks efficiently.

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