Author: Nicholas Webb

Whitehaven Coal’s Swift IT Overhaul Across Two Mines

Image credit: Whitehaven Coal.

Quick Overview:

• Whitehaven Coal effectively set up IT infrastructures for two newly obtained metallurgical coal mines within a mere six months.
• The acquisition lacked IT systems, compelling Whitehaven to create everything from the ground up.
• DXC Technology and SAP were instrumental in the process, with a collaborative effort of approximately 400 professionals involved.
• The initial phase emphasized essential systems including payroll, HR, finance, and procurement, which were activated on April 2.
• Business continuity planning (BCP) was a significant consideration, ensuring alternate solutions were available if main systems encountered issues.
• Whitehaven is now advancing into the second phase of the initiative, further enhancing their IT system capabilities.

The Challenge: Developing IT Systems from Ground Zero

In early 2023, Whitehaven Coal purchased two prominent metallurgical coal mines—Blackwater and Daunia—from BHP-Mitsubishi Alliance (BMA) in Queensland. The agreement, finalized on April 2, mandated Whitehaven to set up completely new IT systems for the mines within a strict six-month limit.

What intensified the challenge was the absence of any existing IT frameworks in the acquisition. This situation required Whitehaven to commence from scratch, constructing everything from network setups to an ERP system, all while ensuring a seamless transition for hundreds of employees moving from BHP.

Collaboration with DXC Technology and SAP

To tackle this pressing timeline, Whitehaven collaborated with DXC Technology and SAP to lay a solid digital groundwork. DXC contributed about 300 specialists to the initiative, while SAP added another 100, acting as extensions of the Whitehaven IT workforce.

The core IT architecture was based on SAP’s RISE with SAP S/4HANA Cloud, a comprehensive ERP solution designed to streamline crucial functions like payroll, HR, finance, and procurement. This cloud-based system was selected to facilitate scalability and fast deployment, critical given the six-month deadline.

The project was divided into several phases or “releases,” focusing initially on essential systems to simplify the process. The first release, launched on April 2, encompassed vital functions like payroll, financial management, and procurement, ensuring uninterrupted business operations.

Managing Tight Timelines

As noted by Whitehaven’s Chief Information Officer, Nick Zafiris, the stringent deadline was both advantageous and challenging. The fixed April 2 deadline pushed the team to concentrate on delivering “good enough” solutions swiftly rather than striving for flawlessness.

“ERP transformations are often met with skepticism about making them work within the timeline,” Zafiris commented at the SAP NOW A/NZ conference. Despite the intense pressure, the team succeeded in achieving all the major milestones, demonstrating that significant IT transformations can indeed be completed rapidly.

Business Continuity Planning (BCP): Always Have a Backup Plan

A crucial aspect of Whitehaven’s achievement was the strong focus on business continuity planning (BCP). Zafiris and his team ensured that alternative solutions—known as ‘Plan Bs’—were ready to deploy if any critical systems were unable to launch on schedule.

For instance, on April 2, Whitehaven’s network wasn’t fully operational. As a contingency, employees accessed the SAP system via the internet, circumventing the ongoing setup of the internal wide-area network (WAN). This backup plan functioned as a temporary fix for three weeks until the WAN was fully operational.

This comprehensive planning afforded Whitehaven the assurance that they could manage unforeseen challenges without interrupting critical operations, including the payment of staff and suppliers.

Looking Ahead: Phase Two of the IT Build

With the initial phase of the IT transformation accomplished, Whitehaven has embarked on the second phase of the project. While specifics of this phase are still under wraps, it is anticipated to broaden the functionality of the SAP system, possibly incorporating advanced features for maintenance planning and other operational improvements.

Additionally, a remote operations center has been set up in Whitehaven’s Queensland office as a pivotal element of the new infrastructure. This center will enable greater efficiency in overseeing both of the newly acquired metallurgical coal mines.

Summary

Whitehaven Coal’s acquisition of the Blackwater and Daunia mines presented a considerable IT challenge, requiring the company to create a fresh technology environment in just six months. With the assistance of DXC Technology and SAP, Whitehaven successfully activated critical systems on April 2, ensuring uninterrupted operations for both mines. The project’s success was chiefly attributed to careful business continuity planning and the effective implementation of ‘Plan Bs’. As Whitehaven transitions into the second phase of this transformation, it is poised to enhance its operational capabilities further.

Q&A

Q: Why was there a need for Whitehaven Coal to develop new IT systems for the mines?

A:

The transaction from BHP-Mitsubishi Alliance did not have any existing IT systems included, necessitating that Whitehaven create new systems from scratch to handle everyday operations.

Q: What was the contribution of DXC Technology and SAP to the project?

A:

DXC Technology and SAP acted as essential partners, combining forces to bring in a team of about 400 professionals. DXC assisted in implementing the SAP platform, while SAP offered the cloud-based ERP solution (RISE with SAP S/4HANA Cloud) to administer critical functions like payroll, HR, finance, and procurement.

Q: How did Whitehaven maintain business continuity during the transition period?

A:

Whitehaven prioritized business continuity planning (BCP), making certain that backup solutions (‘Plan Bs’) were ready to be deployed if critical systems fell short. For example, employees could reach SAP online while the internal network was still under construction.

Q: What elements were part of the first phase of the IT setup?

A:

The initial phase that launched on April 2 included essential systems like payroll, HR, finance, procurement, and maintenance planning. These functionalities were crucial for the seamless operation of the mines amid the transition.

Q: What are the upcoming plans for Whitehaven’s IT systems?

A:

Whitehaven has entered the second phase of the project, which will enhance the functionality of their SAP system. While specific strategies have not been revealed, this phase is likely to focus on integrating more sophisticated features to bolster mine operations.

Q: How did Whitehaven prepare for potential delays or challenges?

A:

Whitehaven established multiple contingency plans (‘Plan Bs’). For instance, when the network was incomplete on April 2, employees accessed SAP via the internet. These backup plans allowed the mines to maintain operations without significant disruptions.

Q: Why is metallurgical coal important for Whitehaven?

A:

Metallurgical coal is crucial for steel production, making it extremely valuable. Whitehaven also manages thermal coal mines, which are mainly used in electricity generation.

Fetch TV Enhances Its Offerings with DAZN Collaboration, Introducing Exclusive NFL Game Pass for Australia

Fetch TV has made a notable advancement by incorporating DAZN, a worldwide sports streaming service, into its platform. This initiative not only broadens Fetch TV’s already rich sports selections but also introduces exclusive NFL Game Pass coverage to viewers in Australia. The new Fetch Mini G5 is presently the first device to facilitate DAZN, with other Fetch devices anticipated to join soon.

Quick Overview

• Fetch TV integrates DAZN into its platform, increasing the total apps to 23.
• DAZN provides a range of sports content, including exclusive NFL Game Pass access for Australian spectators.
• DAZN subscription options begin at $13.99 monthly, with NFL Game Pass available as an add-on.
• The Fetch Mini G5 currently supports DAZN, with more devices expected to follow.
• Fetch TV’s offerings continue to expand, featuring over 100 channels, streaming apps, and on-demand content.

What Does DAZN Offer for Fetch TV?

DAZN is a sports streaming service delivering live and on-demand content across various sports, such as football, boxing, MMA, basketball, and motorsport. However, its most notable feature for Australian audiences is its exclusive access to the NFL Game Pass.

DAZN presents several subscription options, offering flexibility for diverse sports enthusiasts:

• Monthly Subscription: $21.99 per month
• Annual Subscription: $139.99 annually
• 12-Month Plan: $13.99 per month

Furthermore, DAZN provides a free registration option that allows limited access to selected live events, replays, and highlights, including UEFA Champions League highlights and women’s sports content. For major events like boxing matches, DAZN also has pay-per-view options.

Exclusive NFL Game Pass

One of DAZN’s standout features is its exclusive rights to the NFL Game Pass outside the U.S. This positions it as the preferred platform for Australian NFL enthusiasts. Users can obtain the NFL Game Pass separately or as an addition to an existing DAZN subscription.

The NFL Game Pass is offered at two pricing tiers:

• Weekly Pro: $28.99 per week
• Season Pro: $279.99 for the season

This subscription allows fans to access live streams, replays, highlights, and other NFL materials, making it the most comprehensive NFL package in Australia.

Fetch TV: An Expanding Content Hub

Fetch TV has been continuously broadening its offerings. With DAZN’s inclusion, Fetch now features over 100 channels, 23 streaming apps, and 20 on-demand “channel apps.” Fetch also boasts a movie store with more than 11,000 titles and a TV store with over 100 shows available for purchase.

The new Fetch Mini G5, which provides DAZN support, is already available through various retailers and service providers. Other Fetch devices, including the Mini 4K and Mighty, are expected to incorporate the app shortly.

Fetch TV’s Expansion in Australia

Established in Sydney in 2008, Fetch TV operates as a partnership between Telstra Group and Astro Holdings. With over 600,000 subscribers, Fetch is on track to reach its goal of 1 million subscribers. This growth is being propelled by Telstra’s gradual transition of its Telstra TV customer base to the Fetch platform.

Fetch TV has positioned itself as a premier entertainment hub, merging traditional TV channels with cutting-edge streaming services, providing Australians with more opportunities to enjoy their favorite content.

DAZN: The Global Sports Leader

DAZN has been broadening its international presence and identifies Australia as a crucial growth area. Renowned for its focus on European football, women’s sports, boxing, MMA, and NFL, DAZN continues to establish a niche within the competitive sports streaming market.

Its partnership with Fetch TV grants DAZN a strong presence in Australia, where the demand for both American and European sports is rapidly increasing. With adaptable subscription plans and unique content like the NFL Game Pass, DAZN is set to appeal to a wide spectrum of sports fans across the nation.

Conclusion

Fetch TV’s integration of DAZN is a transformative development for Australian sports aficionados. With exclusive access to the NFL Game Pass and a wide array of other sports offerings, Fetch TV continues to enhance its standing as a leading entertainment platform. The Fetch Mini G5 is presently the only device that supports DAZN, but additional Fetch devices will be available soon.

Q: What is DAZN, and what content can I find on it?

A: DAZN is a global sports streaming service that offers live and on-demand content across multiple sports, such as football, boxing, MMA, motorsport, and basketball. It also provides exclusive NFL Game Pass coverage outside the U.S.

Q: What is the cost of a DAZN subscription on Fetch TV?

A: DAZN has several pricing options, including a 12-month plan for $13.99 per month, a monthly pass for $21.99 per month, and an annual plan for $139.99. The NFL Game Pass can be added at $28.99 per week or $279.99 for the season.

Q: Is DAZN accessible on all Fetch TV devices?

A: DAZN is currently available on the Fetch Mini G5. Support for the Fetch Mini 4K and Fetch Mighty is anticipated soon.

Q: What sports can I access on DAZN with a free account?

A: Free DAZN accounts grant access to select live events, replays, and highlights, including UEFA Champions League highlights and women’s sports content. For a more comprehensive experience, a paid subscription is needed.

Q: Can I purchase NFL Game Pass as a standalone offering?

A: Yes, NFL Game Pass can be bought separately or added to an existing DAZN subscription. It provides complete NFL coverage, including live games, replays, and highlights.

Q: How does Fetch TV compare to other streaming services in Australia?

A: Fetch TV distinguishes itself with a comprehensive entertainment offering, combining over 100 live channels, 23 streaming apps, and on-demand content. With the addition of DAZN, Fetch TV now includes exclusive sports coverage, including the NFL Game Pass, making it an attractive option for Australian viewers.

Will Tesla’s Enigmatic Robotaxi Make Its Debut at the Significant 10/10 Event?

Tesla Gears Up to Introduce a Fully Autonomous Robotaxi

As Tesla attracts global attention, the company is ready to introduce what could be its most groundbreaking endeavor—a self-driving Robotaxi that operates without a steering wheel or pedals. Set for a reveal on October 10, this forward-thinking vehicle is scheduled to be displayed at the Warner Brothers movie lot in Los Angeles, a site that allows for a secure and controlled testing environment.

The project surrounding Tesla’s Robotaxi has been a point of speculation for several years, but this occasion may finally yield tangible evidence that the company is primed to transform the realm of autonomous transportation. Event attendees are likely to catch their first look—and maybe even experience a ride—in this innovative vehicle.

Fully Autonomous Design: Absent of Steering Wheel and Pedals

What distinguishes Tesla’s Robotaxi is the anticipation that it will be a completely autonomous vehicle, crafted without standard controls such as a steering wheel or pedals. This represents a significant evolution from current automobiles, even those equipped with Tesla’s Full Self-Driving (FSD) software, which still necessitate human oversight.

Tesla has been enhancing its FSD software for years, but for the Robotaxi to accomplish its ambitious standards, it must function independently of human input. The company has alluded to this type of vehicle being integral to its vision, and that vision appears to be on the verge of realization.

Restricted Testing at the Warner Brothers Movie Lot

The chosen venue for the event is indicative. The Warner Brothers lot provides a simulated urban landscape where Tesla can exhibit the Robotaxi’s capabilities without the complications of real-world traffic. This environment allows Tesla to display how the vehicle navigates streets, interacts with other vehicles, and avoids obstacles—free from the unpredictability of a real city.

The site’s choice also underscores the hurdles Tesla encounters in securing regulatory approval for the Robotaxi’s operation on public roads. By showcasing the vehicle in a controlled space, Tesla can circumvent some regulatory challenges, at least temporarily.

Is Tesla Conducting Secret Tests of the Robotaxi?

Interestingly, Reddit users have reported that Tesla may have already begun testing the elusive Robotaxi on the Warner Brothers property. The user claims that a vehicle covered in yellow has been observed, along with artificial bumpers and other concealment techniques, suggesting that Tesla is making significant efforts to keep the vehicle a secret until its official launch.

Moreover, numerous Tesla vehicles have been spotted stationed nearby, leading to speculation that they are being utilized for FSD testing in anticipation of the grand reveal. Although this information remains unverified, the sightings have enhanced excitement and intrigue regarding Tesla’s ongoing developments.

The Impact of Full Self-Driving (FSD) Technology

The effectiveness of Tesla’s Robotaxi will significantly rely on the capabilities of its Full Self-Driving (FSD) software. Although FSD is currently accessible in beta to a select group of Tesla owners, it still necessitates human supervision. However, for the Robotaxi to work as intended, the software must attain full autonomy.

Tesla has been developing FSD for several years, and while considerable progress has been made, the technology has not been fully realized yet. The Robotaxi may act as a significant examination of FSD’s potential, with its success or failure carrying considerable implications for the future of autonomous vehicles.

Conclusion

Tesla’s event on October 10 is anticipated to be a pivotal moment in the company’s journey toward fully autonomous transportation. With the expected launch of a Robotaxi that lacks a steering wheel and pedals, this event could usher in a new chapter in mobility. The controlled backdrop of the Warner Brothers movie set presents an ideal environment for Tesla to demonstrate the vehicle’s functions safely. However, the future of the Robotaxi hinges on the finalization of Tesla’s Full Self-Driving software, which must be perfected for it to operate autonomously.

Q: What is the importance of Tesla’s Robotaxi?

A:

The Robotaxi embodies Tesla’s vision for fully autonomous vehicles that can function without human drivers. Success in this initiative could transform public transit and personal transportation, diminishing the need for private vehicle ownership.

Q: Why is the event hosted at the Warner Brothers movie lot?

A:

The film set offers a managed environment similar to urban streets, minus the unpredictability and safety risks of real city traffic. This allows Tesla to effectively demonstrate the Robotaxi’s potential in a safe, manageable setting.

Q: What does Full Self-Driving (FSD) mean, and why is it significant?

A:

Full Self-Driving (FSD) is Tesla’s sophisticated driver-assistance framework that aims to facilitate entirely autonomous vehicle operation. For the Robotaxi to work without human intervention, FSD must be capable of managing all driving responsibilities.

Q: Has Tesla started testing the Robotaxi?

A:

Reports from users on Reddit indicate that Tesla may already be testing the Robotaxi at the Warner Brothers lot under significant disguise. However, this remains unconfirmed, and the company has not officially acknowledged any specifics.

Q: Will the Robotaxi be immediately accessible for public use?

A:

It is improbable that the Robotaxi will be available for public usage right after the event. There are still regulatory and technological barriers to clear before fully autonomous vehicles can function on public roadways.

Q: What implications does this have for the future of transportation?

A:

If Tesla’s Robotaxi is a success, it could herald the onset of a new age in transportation where autonomous vehicles replace traditional cars, decreasing accidents, lowering emissions, and potentially making transport more affordable.

Arlo Security Cameras Now Employ AI to Recognize Individuals by Name

Overview

• Arlo has unveiled Arlo Secure 5, its newest AI-enhanced security system.
• Features now include recognition of people and vehicles, enabling users to identify individuals and cars by name.
• Custom Detection allows users to train the AI to recognize specific objects or scenarios, giving personalized alerts.
• Subscription options begin at $7.99/month, with the Plus plan offering advanced features like 30-day cloud storage and detection capabilities for packages/animals at $17.99/month.
• Arlo Secure 5 minimizes false alarms and enhances user customization, boosting overall home security.

AI-Enhanced Home Security: Arlo Secure 5

As smart homes increasingly gain traction, Arlo is redefining security with its new **Arlo Secure 5** offering. This innovative system utilizes AI to deliver a more personalized and efficient home security experience, empowering users to oversee their security with improved accuracy and less hassle.

Arlo Secure 5 features several AI-driven capabilities that improve user interaction with their home security systems. These functionalities simplify the notification process, lessen irrelevant alerts, and furnish more comprehensive, actionable insights.

Person Recognition

A key highlight of Arlo Secure 5 is **Person Recognition**. This functionality allows users to establish a private database of known faces, permitting the system to recognize particular individuals by name. Picture receiving an alert that not only informs you of someone at your doorstep but also specifies who they are. This feature is especially beneficial for families or those who frequently host guests, delivery personnel, or service workers.

Vehicle Recognition

Another remarkable feature is **Vehicle Recognition**. Arlo Secure 5 can now differentiate between various vehicles, enabling users to know which car has entered their driveway. Whether it’s your own vehicle or that of a familiar visitor, the system can be programmed to recognize and identify specific cars, refining alert accuracy.

Custom Detection

Perhaps the most groundbreaking feature is **Custom Detection**. This functionality allows users to instruct the AI to recognize particular items or scenarios. For example, you can set it to notify you if your garage door remains open or if your pet ventures into a restricted area. This adaptability means that Arlo Secure 5 can cater to the specific security requirements of your household, ensuring you receive the most pertinent notifications.

Subscription Options and Features

Arlo Secure 5 presents a variety of subscription plans, commencing at **$7.99 per month**. For those seeking enhanced features, the Plus plan is available for **$17.99 per month**.

Highlighted Features of Arlo Secure 5 Plans

• View, Save, and Share: Users can access 30 days of video cloud storage, enabling them to view and share events anytime, anywhere.
• Personalized Security: Tools designed to filter out non-essential notifications and establish specific zones for custom alerts simplify security management.
• Faster Response: Enhanced notifications deliver immediate context, allowing users to react more swiftly without needing to open the app.
• Advanced Object Detection: In addition to recognizing people and vehicles, Arlo Secure 5 can also detect packages and animals, providing more comprehensive security coverage.

AI-Enabled Security: The Future of Home Protection

The rollout of Arlo Secure 5 signifies a major advancement in home security technology. By incorporating AI, Arlo not only curbs false alarms but also delivers a degree of personalization that was previously unachievable. This evolution makes home surveillance more intuitive, less intrusive, and significantly more effective.

Whether your concerns involve package theft, unauthorized visitors, or ensuring your garage door stays closed, Arlo Secure 5’s advanced features present a customized solution for every household. Furthermore, the system’s capability to recognize individuals and vehicles by name introduces a new standard of convenience and safety to smart homes.

Safeguarding Privacy and Data

While AI integration is crucial for enhancing home security, Arlo is dedicated to protecting user privacy. With the launch of Arlo Secure 5, the company continues to enforce strict privacy policies, ensuring that your personal information and security recordings are securely stored and accessible only to you.

This dedication to privacy, paired with cutting-edge technology, keeps Arlo at the forefront of the smart home security sector.

Conclusion

Arlo Secure 5 serves as a transformative force in the smart home security landscape. By harnessing advanced AI technology, it offers users a more personalized, efficient, and secure experience. Features like Person and Vehicle Recognition, alongside Custom Detection, diminish false alarms and provide customized alerts. Whether you wish to monitor deliveries, track specific vehicles, or ensure your home’s security, Arlo Secure 5 is engineered to fulfill your requirements.

With appealing subscription plans starting at $7.99 per month, upgrading your home security has never been simpler or more cost-effective. Arlo Secure 5 not only provides peace of mind but also enhances the complete smart home experience.

For further details on how Arlo Secure 5 can safeguard your residence, visit arlo.com.

Frequently Asked Questions

Q: What distinguishes Arlo Secure 5 from earlier iterations?

A:

Arlo Secure 5 brings forward advanced AI capabilities such as Person and Vehicle Recognition, Custom Detection, and enhanced detection features for packages and animals. These enhancements offer a more tailored and precise home security experience compared to previous versions.

Q: How does Person Recognition function?

A:

Person Recognition enables users to create a private library of familiar faces. The system uses AI to identify those individuals by name when they appear on camera, supplying more relevant and specific alerts.

Q: Is Arlo Secure 5 capable of recognizing various vehicles?

A:

Yes, the Vehicle Recognition feature allows users to train the system to discern specific cars. This ensures that notifications are sent when a recognized vehicle arrives at or departs your property.

Q: What is Custom Detection, and how might it be utilized?

A:

Custom Detection permits users to instruct the AI to recognize certain objects or scenarios, such as an open garage door or pets in restricted areas. This feature offers personalized alerts based on your specific security requirements.

Q: What subscription options are available for Arlo Secure 5?

A:

Arlo Secure 5 has subscription plans starting at $7.99 per month. The Plus plan, which includes advanced features such as 30-day cloud storage and additional detection capabilities, is available at $17.99 per month.

Q: How does Arlo Secure 5 ensure my privacy?

A:

Arlo Secure 5 adheres to strict privacy policies, guaranteeing that your information and security recordings are safely stored. You are the sole individual with access to your personal security data, and the system is crafted to maintain your privacy consistently.

Q: Is Arlo Secure 5 compatible with other smart home systems?

A:

Yes, Arlo Secure 5 is designed to work seamlessly with various smart home platforms, including Google Home and Amazon Alexa, for easy integration into your existing smart home setup.

Benchmark Awards: Honouring Security Excellence in Australian Organisations

The Australian cybersecurity environment is progressing swiftly, with organisations from various sectors enhancing their efforts to secure critical data and infrastructure. TechBest is excited to unveil the finalists for the first-ever Benchmark Awards: Security, highlighting the remarkable accomplishments of leaders in this domain. From education to healthcare, finance to government, these individuals and teams are leading Australia’s fight against cyber threats.

Quick Overview

• More than 50 finalists have been revealed across different sectors, such as government, healthcare, retail, and telecommunications.
• The awards will honour the successes of CISOs (Chief Information Security Officers) and CSOs (Chief Security Officers) for their outstanding cybersecurity initiatives.
• Awards will be bestowed on October 16 at the Shangri-La Hotel in Sydney, during a gala dinner and conference event.
• The gathering is supported by prominent cybersecurity firms like AUSCERT, Mimecast, NinjaOne, Skybox Security, and TeamViewer.
• Finalists span a wide range of industries, including education, healthcare, governmental, financial services, energy, and the not-for-profit sector.

Awards to Honour Cybersecurity Excellence

Cybersecurity has transitioned from being solely an IT concern to a vital business requirement. Australian organisations are increasingly focusing on their cybersecurity plans, with leaders taking a key role in protecting essential assets. The TechBest Benchmark Awards: Security aims to acknowledge the contributions of these security professionals who are at the forefront of ensuring the safety of Australian businesses against evolving cyber threats.

Education Sector: Protecting Student Data

With the increase in remote education and cloud solutions, cybersecurity in the education sector has become critically important. The finalists in this area have instituted strong security protocols to secure sensitive student and research information from cyber intrusions.

• Dan Maslin, Group CISO, Monash University
• Derek Winter, CISO, University of NSW
• Glenn Dickman, Director of Cyber Security, Griffith University
• Jan Zeilinga, CISO, James Cook University
• Shireen Syed, CISO, University of Newcastle
• Vanessa Tsaccounis, CISO, University of Wollongong

Healthcare: Safeguarding Patient Data

Healthcare institutions are primary targets for cybercriminals due to the sensitive nature of patient information. The finalists in this segment have excelled in implementing advanced cybersecurity initiatives that uphold data privacy while promoting digital healthcare advancements.

• Peter Croll, CISO, NSW Health
• Mia Al-Sharif, CISO, Ramsay Healthcare
• Marc Reinhardt, Director of Cyber Security & IT Risk, Icon Group
• Nicole Neil, Information Security Director, Seer Medical
• Vijay Narayan, CISO, Mercy Health

Not-For-Profit: Protecting Vulnerable Communities

The not-for-profit sector frequently navigates resource limitations, rendering it particularly susceptible to cyber threats. These finalists have surmounted these hurdles to create solid cybersecurity infrastructures that shield both their organisations and the communities they serve.

• Doug Hammond, CISO, Uniting
• Kat McCrabb, Digital Risk and Security Lead (CISO), Brisbane Catholic Education
• Noel Toal, CIO, DPV Health
• Ross Adam Anicete, Head of Cyber Security and Infrastructure, Fresh Hope Communities

Government: Protecting Public Infrastructure

In a climate where cyberattacks threaten essential services, public sector CISOs play an increasingly crucial role. The finalists in this segment have been vital in crafting resilient cybersecurity strategies that protect public infrastructure and services.

• Andrew Stokes, Deputy CISO, Queensland Government Cyber Security Unit
• David Griffiths, CISO, Northern Beaches Council
• Gabriela Guiu-Sorsa, Principal Advisor, Information Security, Queensland Fire Department
• Leigh Dixon, Director, Cyber Security, Department of the Premier and Cabinet Queensland
• Roxanne Pashaei, CISO, Rural Fire Service
• Shane Moffitt, Former Deputy CISO, Victorian Government
• Travis Hawkins, Deputy CISO, Department of Agriculture and Fisheries (Queensland)

Finance and Professional Services: Securing Financial Assets

Financial organisations are among the most vulnerable to cybercriminal targets. The CISOs and security leaders in this field have been essential in protecting financial systems, customer information, and adherence to strict regulatory mandates.

• Daniel Muchow, Head of Cyber Risk and Security, La Trobe Financial
• Daniela Fernandez, Head of Information Security, PayPal Australia
• David Geber, General Manager, Information Security & Risk, Rest Super
• Edwin Kwan, Head of Cyber Security Advisory, Tyro Payments
• Elaine Muir, Manager, Security Education and Awareness, IAG
• Maria Milosavljevic, Group CISO, ANZ
• Matt Duckworth, Director, IT Risk and Security – Asia Operations, MetLife
• Sam Sala, Head of Cyber Security, RACV
• Sandeep Taileng, Information Security Leader, State Trustees
• Sunil Saale, CISO, MinterEllison
• Dr Tim Nedyalkov, Technology Information Security Officer, Commonwealth Bank

Energy: Securing Critical Infrastructure

As energy companies embrace more digital technologies, the risk of cyberattacks on critical infrastructure has increased. The finalists in this category have proven excellence in fortifying energy grids, maintaining operational resilience, and defending against cyber threats.

• Dune Sookloll, CISO, Horizon Power
• Nathan Morelli, Head of Cyber Security and IT Resilience, SA Power Networks
• Frances Bouzo, CISO, Ampol
• Gijo Varghese, CISO, Endeavour Energy
• Maryam Bechtel, CISO, AGL

Retail: Safeguarding E-Commerce and Customer Information

With the explosive growth of e-commerce, retail cybersecurity has become increasingly critical. The finalists within this category have adopted innovative strategies to safeguard customer data and ensure secure online transactions, keeping digital retail platforms safe and reliable.

• Dieter Schutte, Head of Cyber Security, Super Retail Group
• Mark Nix, CISO, Eagers Automotive
• Meagan O’Mahony, Director of Security, The Iconic
• Peter Sandilands, Information Security Manager, Pickles Auctions
• Stephen Bennett, Group CISO, Domino’s Pizza

Telecommunications: Securing Australia’s Networks

Telecommunications form the foundation of modern connectivity, making the protection of these networks essential for national security. The finalists in this category have led cybersecurity initiatives aimed at safeguarding Australia’s telecommunications infrastructure from new cyber threats.

• Charles Sterner, CISO, AARNet
• Darren Kane, CSO, NBN Co
• Peter James, Director, IT Operations, amaysim

Conclusion

The finalists for the inaugural TechBest Benchmark Awards: Security have showcased substantial leadership and innovation in the cybersecurity realm. These professionals have successfully managed the establishment of strong security programs across multiple industries, from education and healthcare to government and finance. The awards ceremony, scheduled for October 16 at the Shangri-La Hotel in Sydney, will honour these accomplishments and emphasize the vital role of cybersecurity in contemporary business and public infrastructure.

Q&A: Essential Information

Q: What are the TechBest Benchmark Awards: Security?

A:

The TechBest Benchmark Awards: Security aim to honour the contributions of Australian cybersecurity leaders, including CISOs and CSOs, who have executed effective and innovative cybersecurity initiatives across a variety of sectors.

Q: When and where will the awards take place?

A:

The awards will be presented during a gala dinner and

Quick Overview: Essential Points

• Consistent hardware maintenance is vital for optimising cloud strategies.
• Reliable alliances with knowledgeable service providers facilitate seamless cloud migrations and ongoing management.
• Proactive care of hardware can avert expensive downtimes and boost cloud efficacy.
• Diversity and scalability in hardware are crucial for companies utilizing hybrid or multi-cloud setups.

Enhancing Your Cloud Approach through Regular Hardware Maintenance

As more businesses in Australia turn to cloud solutions, there’s a common belief that once the migration to the cloud is complete, concerns regarding physical hardware dissipate. Nevertheless, the truth is that hardware—whether located on-site or in data centres—remains fundamentally important in optimising cloud performance. In the context of today’s hybrid and multi-cloud frameworks, routine hardware maintenance is not only necessary for operational stability but also for maximising the return on cloud investments.

Tim McPherson, General Manager for Sales at Interactive for the Northern Region, highlights that hardware maintenance is essential for a thriving cloud strategy. With the growing variety in cloud infrastructure, organisations require adept partners who can deliver both preventive maintenance and support during migration timelines. This article clarifies why hardware maintenance is crucial and how it can amplify your cloud strategy.

Importance of Hardware in the Cloud

While cloud computing is often viewed as a means to lessen dependency on tangible hardware, cloud infrastructure substantially relies on the physical devices beneath. Regardless of whether you’re operating a private, public, or hybrid cloud architecture, servers, storage units, and network equipment are integral to your cloud setup. Failures or deterioration of these components can result in diminished performance, interruptions, or even data setbacks.

Overlooking hardware upkeep can also lead to rising expenses. Hardware malfunctions might cause unforeseen downtimes, which can be expensive for businesses that depend on continuous availability. Active maintenance guarantees that hardware stays in peak condition, significantly reducing the chances of unanticipated outages and performance slowdowns.

Boosting Cloud Efficacy through Partnerships

Selecting the right technology collaborators is vital for companies striving for optimal cloud operations. Firms like Interactive offer comprehensive hardware support services that go beyond simple break-fix approaches, ensuring active monitoring, repairs, and upgrades. With seasoned partners, organisations can confirm their hardware remains aligned with advancing cloud technologies, thus avoiding expensive disruptions during migration or upgrade processes.

Furthermore, capable partners assist companies in effectively scaling their cloud frameworks. Whether integrating new servers or increasing storage capacity, proper hardware configuration can notably influence cloud effectiveness. This is particularly important for businesses employing hybrid or multi-cloud systems, where a blend of on-site and cloud resources must function together seamlessly.

The Significance of Diversity in Cloud Infrastructure

Cloud infrastructure is becoming increasingly varied, with organisations implementing a combination of public and private clouds, along with on-premises equipment. This diversity empowers companies to create tailored solutions that fulfil their unique needs, but it also adds layers of complexity. To sustain performance across these diverse settings, businesses must ensure their hardware undergoes regular maintenance and updates.

Tim McPherson underscores the necessity of collaborating with knowledgeable partners to navigate this complexity. A business’s agility and responsiveness to shifts in the cloud domain hinge on having the appropriate hardware—and the right professionals to maintain it. Whether during migration phases or routine operations, seasoned partners are essential for ensuring harmonious operation between hardware and cloud systems.

Proactive Maintenance: Avoiding Downtime and Enhancing Performance

The repercussions of hardware malfunctions can be serious, particularly for companies relying on cloud services for essential operations. Downtime can result in lost revenue, negative customer experiences, and harm to a firm’s reputation. Proactive hardware maintenance helps sidestep these issues by detecting potential problems before they result in system failures.

Consistent hardware evaluations, performance diagnostics, and timely upgrades are all part of a strong maintenance plan. With these strategies in place, companies can ensure their hardware is not only dependable but also poised to support future growth in cloud utilisation. Proactive care also prolongs the lifespan of hardware, enabling businesses to maximise returns on their infrastructure investments.

Conclusion

As organisations persist in adopting cloud solutions, the significance of maintaining the hardware that supports these systems cannot be overlooked. Regular hardware management guarantees that cloud environments function smoothly, performance is optimised, and expensive downtimes are avoided. Collaborating with seasoned service providers such as Interactive assists businesses in navigating the difficulties of cloud infrastructure, ensuring scalability, reliability, and long-term success in the cloud. By emphasising proactive hardware management, organisations can optimise the value of their cloud strategies while mitigating risks linked to hardware issues.

Q&A: Commonly Asked Questions

Q: Why is hardware maintenance vital within a cloud setting?

A:

Despite the perception that cloud services eliminate the necessity for physical hardware, the cloud fundamentally relies on servers, storage, and networking devices to operate. Proper upkeep of this hardware is crucial to guarantee that cloud services remain accessible, swift, and reliable. Hardware failures in cloud setups can trigger downtimes, performance shortcomings, and elevated costs.

Q: How does hardware maintenance influence cloud migration?

A:

During cloud migration processes, businesses frequently use a combination of on-site hardware and cloud infrastructure. Ensuring that on-premises equipment is current and operating efficiently can help avoid interruptions and promote a smoother migration experience. Skilled partners can also assist in maintaining hardware compatibility with new cloud frameworks, lessening the likelihood of performance problems.

Q: What role do partners serve in hardware maintenance for cloud strategies?

A:

Technology partners furnish the expertise and resources required to sustain and enhance hardware in cloud environments. They deliver proactive maintenance, repairs, and upgrades, ensuring that hardware remains adaptable to changing cloud solutions. Companies like Interactive support organisations in managing the complexities of hybrid and multi-cloud systems, providing essential assistance during migrations and daily operations.

Q: Can consistent hardware maintenance lower costs?

A:

Indeed, regular hardware maintenance can prevent costly downtimes and diminish the necessity for urgent repairs or replacements. By proactively addressing potential issues, organisations can minimise disruptions to their cloud services and extend the lifespan of their hardware investments, ultimately reducing overall infrastructure expenses.

Q: How frequently should hardware maintenance occur?

A:

The frequency of hardware maintenance is contingent on the specific requirements of the organisation and the hardware in use. However, conducting regular assessments—at least quarterly—is advisable for most businesses. This involves performance testing, hardware evaluations, and updates to guarantee optimal cloud effectiveness and to identify possible issues early.

Entries for the 2025 TechBest Benchmark Awards Are Now Open!

For more than ten years, the TechBest Benchmark Awards have recognised the exceptional accomplishments of technology teams throughout Australia. These awards provide an avenue for organisations to achieve recognition for their dynamism, creativity, and the considerable benefits they offer to government, industry, and consumers.

Quick Overview

• The entry for the 2025 TechBest Benchmark Awards is now live.
• Award categories encompass federal, state, and local government initiatives, along with education, health, finance, and other domains.
• The deadline for entries is Thursday, October 31, 2024, at 11:00 PM AEDT.
• The award presentation will occur on March 27, 2025, at Doltone House, Hyde Park, Sydney.
• One exceptional project will receive the title of Australian Technology Project of the Year.

Honouring Innovation and Excellence

The TechBest Benchmark Awards, which have been held for over a decade, remain a prime vehicle for identifying the noteworthy contributions of technology teams in diverse sectors within Australia. These awards not only recognise innovation but also highlight the tangible effects these projects have on businesses, government functions, and society at large.

Specifically, the awards showcase the transformative power of technology across various industries, addressing key challenges and fostering efficiency and growth. From government entities to major private sector players, the variety of past awardees depicts the extensive range of technological advancements occurring nationwide.

Previous Winners

The awards from last year exemplified the high standard of projects initiated in Australia. Distinguished winners included the Department of Fire and Emergency Services, the Australian Taxation Office (ATO), Monash University, Commonwealth Bank of Australia, and The Salvation Army Australia.

These entities were recognised for their visionary projects that exemplified both technological expertise and significant contributions to the community, industry, and government. A complete photo gallery from last year’s awards presentation can be viewed here.

Categories for the 2025 Awards

The 2025 TechBest Benchmark Awards will include a wide array of sectors, ensuring different industries and fields have a chance to present their prime works. The categories for this year’s awards comprise:

• Best Federal Government Project
• Best State Government Project
• Best Local Government Project
• Best Education Project
• Best Health Project
• Best Finance (and Professional Services) Project
• Best Energy, Utilities, and Electricity Project
• Best Primary Industries (Agriculture, Farming, Fishing, Forestry, and Mining) Project
• Best Retail Project
• Best Not for Profit Project
• Best Telecommunications and Media Project

Additionally, one remarkable project will be recognised with the esteemed Australian Technology Project of the Year award, celebrating a leading initiative that exemplifies technological excellence in the nation.

Entry Deadline

The time for submissions is running out. Interested candidates must submit their entries by Thursday, October 31, 2024, at 11:00 PM AEDT. If you plan to participate, now is the opportune moment to prepare your submission.

To initiate your entry, click here.

Awards Ceremony

The victors of the 2025 TechBest Benchmark Awards will be honoured at a distinguished gala dinner and conference on March 27, 2025, at Doltone House, Hyde Park, Sydney. This gathering will unite industry leaders, innovators, and technologists from across Australia, offering an excellent opportunity for networking and celebrating technological accomplishments.

Overview

The 2025 TechBest Benchmark Awards present a chance for Australian organisations to highlight their most innovative and influential technology initiatives. Spanning a broad range of sectors, the awards accentuate the role of technology in reshaping industries and solving pressing issues. As entries close on October 31, 2024, and the awards ceremony is set for March 27, 2025, it’s the perfect time to begin preparing your submission.

Commonly Asked Questions

Q: Who can enter the 2025 TechBest Benchmark Awards?

A:

The awards are available to organisations and technology teams in Australia from various sectors, including government, education, healthcare, finance, energy, and more. Each category is structured to accommodate a broad spectrum of projects, encouraging any organisation with a noteworthy technology initiative to apply.

Q: What is the deadline for submissions?

A:

The submission deadline is Thursday, October 31, 2024, at 11:00 PM AEDT. All entries must be submitted by this cut-off to be eligible for the awards.

Q: How are winners chosen?

A:

Winners are determined based on the innovation, impact, and value provided by their projects to the sector and community. A panel of industry experts will evaluate all submissions and select winners for each category, in addition to the overall Australian Technology Project of the Year.

Q: What does the Australian Technology Project of the Year award entail?

A:

The Australian Technology Project of the Year award is presented to an exceptional project that demonstrates outstanding innovation, execution, and impact. This award is considered the highest distinction at the TechBest Benchmark Awards.

Q: When and where will the awards presentation occur?

A:

The awards ceremony will take place on March 27, 2025, at Doltone House, Hyde Park, Sydney. The event will feature a gala dinner and a conference, gathering leading industry figures and innovators to celebrate the winners’ achievements.

Q: How can I submit my project for evaluation?

A:

You can commence your submission by clicking here. Ensure to complete all required fields and submit your entry by the deadline of October 31, 2024.

Oracle’s AI-Fueled Cloud Strategy Sparks Remarkable Expansion

Once considered a late entrant to the cloud computing market, Oracle has recently witnessed its stock surge beyond 10 percent, driven by a robust initiative to embed artificial intelligence (AI) within its cloud offerings. This jump in share value is indicative of the increasing appetite for AI-driven products and Oracle’s capability to compete with industry titans such as Amazon and Microsoft.

Quick Read

• Oracle’s stock increased by 10 percent owing to its strong AI incorporation in cloud services.
• The company’s cloud revenue climbed 21 percent in Q1 2023, totaling US$5.6 billion (AU $8.4 billion).
• Nvidia’s AI chips power Oracle’s cloud framework, acclaimed as top-notch in the market.
• Oracle’s alliances with Amazon, Google, and Microsoft reinforce its multi-cloud strategy.
• The firm’s share price has surged over 32 percent in 2023, significantly outperforming Microsoft and Amazon.
• Oracle’s forward price-to-earnings ratio stands at 21.30, in comparison to Microsoft’s 29.81 and Amazon’s 31.50.

Cloud Revenue Enhanced by AI Implementation

Oracle’s recent achievements can be primarily linked to its prompt investments in AI innovations. In a sector largely ruled by strong competitors like Microsoft Azure and Amazon Web Services (AWS), Oracle has successfully established a notable presence by providing AI-augmented cloud solutions.

In its most recent financial disclosures, Oracle announced a 21 percent revenue increase from cloud services, amounting to US$5.6 billion (AU $8.4 billion). This advancement was pivotal in enabling the company to surpass overall revenue projections, culminating in a total of US$13.31 billion for the first quarter.

Analysts from Stifel have noted that Oracle is well-equipped for ongoing growth, attributed to its rising AI infrastructure bookings and strategic collaborations with other cloud entities. These strategic moves have assisted Oracle in reducing the disparity between it and cloud market leaders.

Nvidia-Backed AI Infrastructure

A significant contributor to Oracle’s success in the cloud domain is its partnership with Nvidia, a frontrunner in AI chip technology. Nvidia’s hardware is highly esteemed as the benchmark for AI processing, and Oracle’s utilization of these technologies has endowed it with a competitive advantage.

As AI and machine learning applications rapidly proliferate across diverse sectors, Oracle’s AI-enhanced cloud infrastructure is emerging as the preferred choice for companies aiming to streamline processes, improve data management, and elevate decision-making.

Strategic Cloud Collaborations

Oracle is also broadening its footprint through alliances with premier cloud entities. This week, the firm disclosed a partnership with Amazon Web Services (AWS), following a similar collaboration with Google Cloud earlier in June.

These alliances form part of Oracle’s multi-cloud approach, designed to ease the integration and management of data across various cloud platforms for businesses. Analysts from Bernstein suggest that this cooperation with the “big three” cloud providers (AWS, Google Cloud, and Microsoft Azure) is likely to further enhance Oracle’s cloud revenue and accelerate its growth trajectory.

Stock Performance and Rivalry in the Market

Should Oracle maintain its current momentum, the firm could achieve an additional US$39 billion in market capitalization. As of 2023, Oracle’s stock has escalated over 32 percent, significantly outpacing Microsoft and Amazon, which recorded gains of 8 percent and 15 percent, respectively.

Despite the rapid growth trajectory, Oracle’s stock remains relatively accessible for investors, with a forward price-to-earnings ratio of 21.30. This contrasts with Microsoft’s ratio of 29.81 and Amazon’s 31.50. This indicates that Oracle may serve as an appealing investment option for those looking to benefit from the AI surge without incurring high costs.

Summary

Oracle is generating significant buzz in the cloud computing landscape by merging innovative AI technology into its services. The company has successfully positioned itself as a compelling alternative to Microsoft and Amazon, bolstered by its partnerships with Nvidia and other cloud providers. With a 21 percent uptick in cloud revenue and a share price increase of 32 percent in 2023, Oracle’s prospects appear promising as it continues to harness the AI momentum. Investors and industry observers are encouraged to monitor Oracle closely as it strives to bridge the gap with market leaders.

Q&A

Q: What has driven the recent surge in Oracle’s share price?

A:

The surge in Oracle’s share price, which has exceeded 10 percent, can be attributed to its focused strategy to integrate AI within its cloud services—resulting in strong financial performance, particularly a 21 percent rise in cloud revenue during Q1 2023.

Q: How does Oracle’s cloud services stack up against those of Amazon and Microsoft?

A:

Oracle’s cloud offerings are seen as a more cost-effective solution compared to Microsoft Azure and Amazon Web Services (AWS). Furthermore, Oracle’s AI integration and partnerships with Nvidia provide a competitive advantage in delivering AI-driven cloud solutions.

Q: What significance does Nvidia hold in Oracle’s cloud framework?

A:

Nvidia supplies the hardware that supports Oracle’s AI infrastructure. Its AI chips are recognized as the benchmark in the industry, which enhances Oracle’s capacity to deliver superlative AI-oriented cloud services. This collaboration has become a key differentiator for Oracle’s cloud products.

Q: How have collaborations with other cloud providers influenced Oracle’s growth?

A:

Oracle has established collaborations with cloud powerhouses like Amazon Web Services (AWS), Google Cloud, and Microsoft Azure. These partnerships facilitate multi-cloud solutions, making it simpler for businesses to manage their data across different platforms. This approach has greatly impacted Oracle’s growth in cloud revenue.

Q: How does Oracle’s stock performance in 2023 compare against Microsoft and Amazon?

A:

Oracle’s stock has surpassed both Microsoft and Amazon in terms of growth in 2023, achieving a 32 percent rise compared to Microsoft’s 8 percent and Amazon’s 15 percent. This progress is largely due to Oracle’s robust cloud service performance and effective AI integration.

Q: Is Oracle a viable investment choice in comparison to its competitors?

A:

With a forward price-to-earnings ratio that is lower than Microsoft and Amazon’s, Oracle presents itself as a more affordable investment opportunity. Increased price targets set by analysts reflect confidence in Oracle’s sustained growth, particularly in the realms of AI and cloud computing.

Q: What is the prognosis for Oracle’s cloud business moving forward?

A:

The outlook for Oracle’s cloud business is positive, driven by escalating demand for AI solutions and its strategic alliances with other cloud providers. Analysts at Stifel believe that Oracle’s AI infrastructure bookings will continue to rise, fueling ongoing revenue growth.

NAB’s Drive for Automation: Optimizing IT Operations for Enhanced Effectiveness

National Australia Bank (NAB) has embarked on a prolonged endeavor to refine its IT operations via automation, utilizing the capabilities of Red Hat Ansible along with other innovative technologies. This endeavor is a segment of a larger strategy aimed at boosting efficiency, enhancing security, and facilitating dependable service delivery for customers and staff alike.

(L-R) Enzo Compagnoni from Red Hat and Jason Cooper from NAB.

Quick Overview: Major Insights

• NAB has adopted Red Hat Ansible to broaden automation within its IT framework.
• The institution has associated Ansible with significant cybersecurity solutions like CyberArk and Hashicorp Vault.
• Automation has enhanced operations such as password rotation, certificate oversight, and patch management.
• NAB’s automation efforts have resulted in significant annual cost reductions.
• NAB is investigating advanced functionalities such as event-driven Ansible and Ansible’s generative AI resource, Lightspeed.

The Importance of Red Hat Ansible in NAB’s IT Revamp

As part of its continuous quest to refine its IT operations, NAB has incorporated Red Hat Ansible, an infrastructure-as-code utility aimed at automating functions across IT landscapes. Ansible is vital in simplifying various activities that were once manual, labor-intensive, and susceptible to human mistakes.

At the Red Hat Connect forum in Melbourne, NAB’s Network Application Security and Automation Manager, Jason Cooper, underscored the institution’s progress. “We cannot simply assign more manpower to solve problems,” Cooper shared, emphasizing automation’s role in lowering operational expenses and boosting efficiency.

Automation Across Various Teams

NAB’s automation venture commenced with a substantial emphasis on platform security, Linux patch updates, and disaster recovery automation. Gradually, the institution extended this automation program to various departments, including database administration, digital investigations, and cybersecurity. This cross-team collaboration has been crucial in propelling NAB’s IT transformation.

By integrating systems and processes into a cohesive automation framework, NAB has enhanced the efficiency and quality of its offerings, providing advantages for both employees and clients. The outcome? Quicker and more dependable banking services, with yearly savings amounting to millions.

Security-Oriented Approach to Automation

A distinctive feature of NAB’s automation blueprint is its strong focus on security. By linking Ansible with cybersecurity platforms like CyberArk (for managing privileged access) and Hashicorp Vault (for securing cloud operations), NAB has bolstered its capability to handle essential security activities, such as password updates, certificate management, and patching.

“From a security standpoint, automation is about making processes easier, faster, and more dependable,” stated Cooper. This strategy guarantees that security protocols remain intact while alleviating the burden on IT teams.

Event-Driven Automation for Incident Management

NAB is also delving into the prospects of event-driven Ansible, a functionality that facilitates automated incident response and troubleshooting. This enables the bank to resolve issues promptly, enhancing response times and minimizing interruptions. Based on Red Hat’s insights, event-driven automation can dramatically enhance the efficiency of data collection and problem-solving in intricate IT frameworks.

Future Directions: Configuration-as-Code and Policy-as-Code

In looking forward, NAB has set its ambitions on advancing automation capabilities such as configuration-as-code and policy-as-code. These advancements will improve the bank’s proficiency in managing IT changes and incidents. The bank is currently merging policy-as-code functions with its ServiceNow environment, deploying predefined templates to streamline change management workflows.

The Role of Generative AI: Ansible Lightspeed

In line with its automation strategies, NAB is also embracing Red Hat Ansible Lightspeed, integrated with IBM Watsonx Code Assistant, commonly known as ‘Lightspeed’. This generative AI resource supports the creation of Ansible playbooks, easing the coding process and ensuring adherence to best practices.

Cooper pointed out that his team had previously discouraged the use of platforms like ChatGPT for coding insights; however, with Lightspeed, the bank now benefits from a tailored AI assistant specifically designed for Ansible. This development is expected to further boost the efficiency of NAB’s automation initiatives.

Ensuring Quality in Coding

A notable challenge NAB encountered was the need to ensure that its teams were coding accurately within Ansible. The deployment of Lightspeed addresses this by offering AI-enhanced support, aiding developers in creating playbooks that align with the bank’s high standards for coding precision.

Conclusion

NAB continues to spearhead the adoption of automation technologies to refine and secure its IT operations. By utilizing Red Hat Ansible and integrating it with advanced cybersecurity solutions, the bank has enhanced its operational efficiency, security posture, and service dependability. Moreover, NAB is exploring state-of-the-art features such as event-driven Ansible and AI-driven coding assistants to further elevate its automation proficiencies.

Q: What is Red Hat Ansible, and how is NAB utilizing it?

A:

Red Hat Ansible is an infrastructure-as-code tool designed for automating IT processes. NAB employs Ansible to automate tasks like security patch management, disaster recovery, and incident handling, resulting in improved efficiency and reduced manual effort.

Q: What advantages has automation brought to NAB?

A:

Automation has allowed NAB to streamline its operations, enhancing service delivery speed, security measures, and achieving significant cost savings. By consolidating various systems into a single automation framework, the organization has boosted both employee productivity and client satisfaction.

Q: Which cybersecurity tools are linked with NAB’s automation framework?

A:

NAB has connected Red Hat Ansible with tools such as CyberArk for privileged access management and Hashicorp Vault for securing secrets in cloud environments. These connections provide automated and reliable security solutions for tasks like password rotations and certificate oversight.

Q: What is event-driven Ansible, and how does NAB employ it?

A:

Event-driven Ansible enables automation to be activated by certain events, such as incidents or system failures. NAB utilizes this capability to accelerate its incident response, addressing issues in real-time and resolving them as they arise.

Q: What is Ansible Lightspeed, and why is NAB embracing it?

A:

Ansible Lightspeed is a generative AI tool that aids in crafting Ansible playbooks. NAB is incorporating this technology to ensure accurate coding practices among its teams, helping to standardize procedures and minimize errors during playbook development.

Q: What future automation initiatives does NAB envision?

A:

NAB aims to adopt capabilities such as configuration-as-code and policy-as-code, which will further optimize its change management and incident response processes. The bank is also integrating these features with its ServiceNow platform to facilitate automated policy enforcement.

Speedy Overview

• BP Pulse is providing a 15% discount on EV charging services from September 7th to 9th in celebration of World EV Day.
• Rapid DC chargers can be found along the East Coast of Australia and in Perth, WA, offering power levels up to 75kW.
• Standard charging rates are about A$0.65/kWh, but with the discount, they will be reduced to A$0.5525/kWh.
• This discount presents a notable opportunity for EV users to save money, especially during extended journeys.
• BP Pulse is dedicated to fostering the expanding EV sector in Australia with affordable and accessible charging options.

Join BP Pulse in Celebrating World EV Day with a 15% Charging Discount

World EV Day is nearing on September 9th, and BP Pulse plans to make it memorable for electric vehicle (EV) owners throughout Australia. As part of this worldwide celebration, BP Pulse is offering a 15% discount on all EV charging sessions at their stations from September 7th to 9th. This time-limited offer is a fantastic opportunity for EV drivers to cut down on their charging expenses, whether they’re taking a road trip for the weekend or just commuting to work.

Maximizing the Discount

It’s easy to utilize BP Pulse’s World EV Day promotion. Here’s how to get started:

1. Download and Create an Account: Begin by downloading the free BP Pulse app and setting up your BP Pulse account if you haven’t done so yet.
2. Charge and Benefit: From September 7th to 9th, charge your EV at any BP Pulse site using your BP Pulse account. The 15% discount will be applied to your session automatically.

Finding BP Pulse Charging Stations

BP Pulse charging stations are strategically placed along the East Coast of Australia, including major urban areas such as Sydney, Melbourne, Brisbane, as well as in Perth, WA. These stations come equipped with rapid DC chargers that can offer speeds of up to 75kW. Some locations provide both CCS and CHAdeMO plugs, ensuring compatibility with various EV models.

Plans are already underway to upgrade these chargers to 150kW, enhancing the charging experience for Australian EV owners even further.

Charging Costs

At BP Pulse stations, the typical charging rates sit at around A$0.65/kWh. With the discounted rate for World EV Day, this price reduces to roughly A$0.5525/kWh. For context, charging an average EV battery from 20% to 80% state of charge would approximate A$27. This could enable a Tesla Model 3 Long Range, for instance, to cover about 330 kilometres, resulting in a cost of around A$0.08 per kilometre.

While home charging remains the most economical method—particularly if solar energy is accessible—BP Pulse’s rapid charging stations provide an essential option for those in transit, especially on longer journeys.

BP Pulse’s Dedication to EV Growth

BP Pulse has shown a strong dedication to promoting the shift towards electric vehicles in Australia. By providing cost-effective and accessible charging alternatives, the company is facilitating Australians’ transition to EVs. The World EV Day discount exemplifies BP Pulse’s efforts to make EV ownership more affordable and convenient.

As the electric vehicle industry in Australia expands, initiatives like this are poised to significantly boost the widespread acceptance of electric vehicles nationwide.

Conclusion

BP Pulse is marking World EV Day with a 15% discount on EV charging from September 7th to 9th nationwide. This initiative grants EV drivers a chance to lower their charging costs while highlighting BP Pulse’s commitment to aiding the transition to electric vehicles. With a network of rapid DC chargers along the East Coast and in Perth, BP Pulse is simplifying electric mobility for Australians.

Q: What discount is BP Pulse offering for World EV Day?

A:

BP Pulse is providing a 15% discount on all EV charging sessions at their stations across Australia from September 7th to 9th in honor of World EV Day.

Q: How can I utilize the discount from BP Pulse?

A:

To access the discount, download and register on the BP Pulse app. Then, charge your EV at any BP Pulse location between September 7th and 9th using your BP Pulse account. The discount will be automatically applied to your charging session.

Q: Where can I find BP Pulse charging stations?

A:

BP Pulse charging stations are located along the East Coast of Australia, including cities like Sydney, Melbourne, and Brisbane, and in Perth, WA. These stations feature rapid DC chargers that offer up to 75kW of power.

Q: What are the charging costs at BP Pulse stations?

A:

Charging costs at BP Pulse stations are generally around A$0.65/kWh. With the 15% discount for World EV Day, the cost reduces to about A$0.5525/kWh.

Q: Is BP Pulse planning any upgrades to its charging stations?

A:

Yes, BP Pulse intends to upgrade some of its charging stations to provide speeds of up to 150kW, further improving the charging experience for EV users in Australia.