Ex-SA Government CIO Takes on Strategic Tech Position at SA Power Networks

Nicholas Webb on April 1, 2025


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Quick Overview: Important Highlights

  • Dr Eva Balan-Vnuk has been named Chief Digital Officer at SA Power Networks.
  • Previously, she served for an extended period as the Chief Information Officer for the South Australian Government.
  • Balan-Vnuk offers extensive knowledge in digital transformation, data management, and innovation within the public sector.
  • This appointment aligns with SA Power Networks’ initiative to adopt smart grid technologies and enhance digital customer interactions.
  • Recently, SA Power Networks was honored with the Best Energy Project Award at the 2025 TechBest Benchmark Awards.
  • In 2024, Balan-Vnuk was celebrated as Technology Leader of the Year at the same awards ceremony.

Strategic Leadership Transition at SA Power Networks

SA Power Networks, the principal electricity distributor in South Australia, has revealed that Dr Eva Balan-Vnuk will fill the role of Chief Digital Officer. This transition is a significant milestone in the organization’s expansive digital transformation agenda as it looks to modernize its infrastructure and services in response to ongoing changes in the energy sector.

New Tech Leader at SA Power Networks - Former SA Government CIO Joins Utility Giant

(L-R) Andrew Bills and Dr Eva Balan-Vnuk (Credit: SA Power Networks/LinkedIn).

Transitioning from Public Sector Innovation to Energy Evolution

Before her role at SA Power Networks, Dr Balan-Vnuk was the Chief Information Officer for the South Australian Government, where she spearheaded multiple digital transformation projects across various departments. Her initiatives included implementing cloud-first approaches, improving cybersecurity systems, and promoting innovation through collaborations between public and private sectors.

Holding a PhD in innovation and entrepreneurship from the University of Adelaide and a background that includes roles at Microsoft and academia, Balan-Vnuk is a recognized figure in Australia’s tech leadership community. Her new position at SA Power Networks indicates a determined effort by the utility to integrate cutting-edge digital insights into its foundational operations.

Advancing the Smart Grid Revolution

SA Power Networks is making significant investments in smart grid technologies to enhance reliability, efficiency, and sustainability. These initiatives encompass real-time data analytics, sophisticated metering infrastructure, and automation in grid operations. Balan-Vnuk’s proficiency in data-oriented decision-making and digital strategy is anticipated to be pivotal in improving these systems’ functions.

According to CEO Andrew Bills, “Eva brings immense experience in leveraging technology and data to facilitate transformative change. Her vision and expertise will be crucial as we enhance our network through smart grid technology, improve customer experiences via digital platforms, and seek new possibilities in the evolving energy sector.”

Aligning with South Australia’s Energy Aspirations

South Australia is recognized globally for its leadership in renewable energy, with over 70% of its electricity generated from wind and solar sources. SA Power Networks plays a vital role in managing the integration of distributed energy resources (DERs) like solar panels, battery facilities, and electric vehicles into the grid.

With Balan-Vnuk driving digital innovation, the utility plans to enhance its capabilities in DER management, virtual power plants (VPPs), and digital services for customers that enable South Australians to engage more actively in the energy transition.

Acknowledgment and Industry Honors

In 2024, Dr Balan-Vnuk was named Technology Leader of the Year by TechBest during its annual Benchmark Awards, recognizing her notable contributions to innovation in the public sector. This accolade solidified her reputation as one of Australia’s leading technology figures.

Alongside her new position, SA Power Networks recently earned the Best Energy Project Award at the 2025 TechBest Benchmark Awards in Sydney, acknowledging its initiatives in upgrading grid infrastructure and its innovative management of distributed energy resources.

Conclusion

Dr Eva Balan-Vnuk’s shift from being South Australia’s chief government CIO to the Chief Digital Officer at SA Power Networks signifies a significant turning point for the future of the state’s energy landscape. Her appointment highlights the utility’s dedication to digital transformation, smart grid innovation, and enhancing customer-oriented energy services. As South Australia continues to lead in renewables and grid modernization, Balan-Vnuk’s leadership is set to strengthen SA Power Networks’ ability to provide a secure, sustainable, and intelligent energy framework.

Q: Who is Dr Eva Balan-Vnuk?

A:

Dr Eva Balan-Vnuk, the former Chief Information Officer of the South Australian Government, possesses extensive expertise in digital transformation, public sector innovation, and technology leadership. She is currently the Chief Digital Officer at SA Power Networks.

Q: What responsibilities will she hold at SA Power Networks?

A:

In her role as Chief Digital Officer, Balan-Vnuk will steer the company’s digital strategy, supervise the rollout of smart grid technologies, enhance customer-oriented digital platforms, and foster innovation in energy services that align with future demands.

Q: Why does this appointment hold significance for SA Power Networks?

A:

This appointment supports SA Power Networks’ overarching strategy to modernize workflows using technology and prepare for a decentralized, data-centric energy environment. Balan-Vnuk’s expertise is expected to expedite these endeavors.

Q: What are smart grid technologies, and why are they important?

A:

Smart grid technologies utilize digital communication, automation, and real-time data to enhance the efficiency and reliability of electricity distribution. They enable utilities to better manage demand, integrate renewable energy sources, and respond more efficiently to outages.

Q: How does this appointment connect to South Australia’s renewable energy objectives?

A:

With a growing reliance on renewable sources, South Australia’s grid necessitates advanced systems to manage complexity. Balan-Vnuk’s leadership will assist SA Power Networks in the seamless integration of distributed energy resources and fortifying grid resilience.

Q: Has Dr Balan-Vnuk received any accolades for her contributions?

A:

Indeed, she was honored as the Technology Leader of the Year in 2024 by TechBest for her efforts in modernizing government IT systems and promoting digital transformation within South Australia.

Q: What recent recognition has SA Power Networks achieved?

A:

SA Power Networks was awarded the Best Energy Project Award at the 2025 TechBest Benchmark Awards, emphasizing its achievements in implementing advanced energy solutions and infrastructure enhancements.

United Granted Clearance for Departure with Initial Starlink-Equipped Plane in the Air

Nicholas Webb on April 1, 2025


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United Airlines Launches Starlink Wi-Fi on Regional Jets

Quick Overview

  • United Airlines gains FAA approval for its inaugural Starlink-equipped aircraft.
  • Commercial services featuring Starlink Wi-Fi are set to commence in May 2024 on the Embraer 175.
  • United aims to retrofit 40 aircraft each month, with a total of 300 regional jets upgraded by the end of 2024.
  • Starlink internet access will be offered at no charge to MileagePlus members.
  • The expansion is part of a comprehensive strategy to equip over 1,000 aircraft with Starlink connectivity.
  • SpaceX’s Starlink is broadening its presence in the aviation sector, having already partnered with other airlines like Hawaiian Airlines and JSX.
  • Australia’s aviation sector may experience similar enhancements as satellite connectivity becomes a worldwide standard.
United Airlines introduces regional flights featuring Starlink internet service onboard

United Airlines Starts Satellite Connectivity Revolution

United Airlines has officially secured approval from the US Federal Aviation Administration (FAA) to operate its first aircraft integrated with Starlink satellite internet technology. This achievement signifies the start of a new chapter in in-flight connectivity, with the inaugural commercial flight set for May 2024 on a United Express Embraer 175 regional jet.

This authorization, referred to as a Supplemental Type Certificate (STC), is a crucial regulatory milestone that permits the installation of new technologies on certified aircraft. United intends to retrofit 40 regional jets every month, aiming to complete the upgrades for all 300 Embraer 175 planes by the end of 2024.

What Is Starlink and How Does It Operate?

Starlink, managed by Elon Musk’s SpaceX, is a low-Earth orbit (LEO) satellite network that delivers high-speed internet globally. In contrast to conventional geostationary satellites, LEO satellites provide considerably lower latency and higher speeds, making them suitable for real-time uses such as video conferencing and online gaming — including in-flight streaming.

Starlink has already garnered attention in remote and rural areas by supplying essential internet connectivity in locales underserved by traditional service providers. Its entry into commercial aviation marks a substantial advance in widespread acceptance.

No-Cost Wi-Fi for MileagePlus Members

United Airlines is not only adopting new technologies; it’s also transforming how in-flight internet access is offered. The airline has declared that Starlink-powered Wi-Fi will be complimentary for members of its MileagePlus loyalty program. This initiative establishes a new benchmark in customer service, particularly as many leading airlines continue to impose charges for onboard internet.

With performance akin to home broadband, Starlink enables passengers to stream videos, participate in Zoom meetings, or even engage in online gaming — all while flying at 35,000 feet.

Fleet-Wide Starlink Expansion Progressing

United has ambitious goals to integrate Starlink across its extensive fleet of over 1,000 aircraft. The airline is collaborating with the FAA to obtain installation approvals for more than 16 different models of aircraft. This initiative includes both narrow-body and wide-body jets, extending Starlink’s service across both domestic and international flight routes.

United is joining a growing number of aviation partners utilizing Starlink, including Hawaiian Airlines, JSX, and Canada’s WestJet. WestJet began activating Starlink on its fleet in early 2024 and plans to finalize its upgrades by 2026.

Implications for Australian Travellers

While the announcement focuses on a US airline, the implications are worldwide. As connectivity in aviation gains importance, Australian airlines like Qantas and Virgin Australia may soon adopt similar initiatives. Given Australia’s extensive landscape and frequent rural connectivity challenges, satellite-based in-flight internet could significantly enhance customer satisfaction for both domestic and international travelers.

Additionally, Australian technology companies and aviation authorities will closely observe this rollout as they consider similar technologies for local implementation.

Conclusion

United Airlines has made aviation history by being the first airline to gain FAA approval for Starlink-equipped aircraft. Beginning with the Embraer 175 regional jet, the airline aims to upgrade 300 planes by 2024-end and ultimately equip its full fleet. Passengers, particularly MileagePlus members, can anticipate complimentary, high-speed satellite internet while flying. With Starlink’s entry into the aviation sector, the prospect of enhanced in-flight connectivity is becoming tangible — and Australia stands to gain as this technology becomes globally available.

Q: What is Starlink and how does it differ from traditional in-flight Wi-Fi?

A:

Starlink is a satellite internet system designed by SpaceX utilizing low-Earth orbit satellites. Unlike conventional geostationary satellites, Starlink provides lower latency and higher speeds, making it suitable for real-time applications like video calls and streaming. Traditional in-flight Wi-Fi often depends on slower, higher-orbit satellites or ground-based towers.

Q: When will United’s Starlink-equipped flights be available?

A:

The first commercial flight featuring Starlink Wi-Fi is set to launch in May 2024 aboard a United Express Embraer 175. United plans to retrofit about 40 regional jets each month, finalizing 300 upgrades by the end of 2024.

Q: Will passengers have to pay for Starlink Wi-Fi on United flights?

A:

Starlink internet access will be complimentary for MileagePlus members. United has not confirmed whether non-members will incur charges, but this initiative represents a meaningful advance toward making high-speed internet a standard amenity for airline customers.

Q: Is Starlink available on Australian airlines?

A:

Currently, no significant Australian airlines have announced Starlink partnerships. Nevertheless, as global adoption accelerates, it’s likely that airlines such as Qantas and Virgin Australia will investigate similar satellite-based internet solutions soon.

Q: How fast is Starlink internet onboard aircraft?

A:

Starlink can offer speeds ranging from 50 Mbps to 250 Mbps depending on the aircraft and user demand. This is significantly quicker than most existing in-flight Wi-Fi services, providing a near-home broadband experience.

Q: What aircraft models will be upgraded with Starlink next?

A:

United is collaborating with the FAA to acquire approval for over 16 aircraft types. While specific models have not yet been publicly disclosed, both narrow-body and wide-body aircraft are anticipated to be part of the rollout.

Sydney Opera House Presents Vision for Ethical AI Implementation

Nicholas Webb on March 28, 2025


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Sydney Opera House Takes a Measured Approach to Responsible AI Integration

Quick Overview

  • The Sydney Opera House is adopting artificial intelligence (AI) with a careful, risk-aware mindset.
  • Usage of AI will be confined to designated, low-risk sectors and integrated solutions within current systems.
  • Data privacy concerns have prompted a prohibition on external AI applications like ChatGPT.
  • The Opera House employs Oracle systems for budgeting, forecasting, and exploratory predictive analytics projects.
  • There are plans to apply AI to repetitive tasks to enhance efficiency without incurring extra expenses.
  • Universal access to AI tools, including Microsoft 365 Copilot, is not currently viewed as appropriate.

Sydney Opera House’s Strategic Approach to AI Implementation

The Sydney Opera House has unveiled a well-thought-out framework for the integration of artificial intelligence (AI), aimed at improving digital services and operational efficiency while emphasizing data security. At a recent Gartner CFO and Finance Executive conference, Chief Financial Officer Jon Blackburn highlighted how the famed Australian landmark plans to utilize AI responsibly, consistent with its status as a government agency.

Sydney Opera House responsible AI strategy with Oracle

(L-R) Jon Blackburn, CFO at the Sydney Opera House and Shilpa Bhale from Oracle

From Digital Transformation to AI Exploration

Transition from Legacy to Cloud: A Five-Year Progression

The Opera House’s AI vision is built upon the achievements of its five-year digital transformation, which replaced old legacy systems with modern cloud-based solutions. This transition has paved the way for utilizing advanced technologies like predictive analytics and AI.

Oracle Collaboration for Predictive Analytics

At present, the Opera House operates an Oracle-based platform for budgeting and forecasting. It is partnering with Oracle on proof-of-concept projects that integrate predictive analytics, facilitating data-driven decision-making within its operations. These initiatives are intended to help the organization anticipate audience behaviors, optimize resource management, and improve customer experiences.

A Risk-Focused AI Adoption Framework

Protecting Sensitive Organizational Information

Blackburn stressed that the Opera House’s AI strategy is founded on a risk-centric model, prioritizing the protection of organizational data. A major concern is the possibility of sensitive internal data being unknowingly shared through external AI services. To mitigate this, the use of generative AI tools like ChatGPT has been limited internally to safeguard against data vulnerabilities.

Embedded AI Versus Standalone Solutions

The Opera House is receptive to adopting AI functionalities that are integrated within its current software licenses. Blackburn highlighted that solutions incorporated into platforms like Oracle are favored, as long as they do not entail additional costs or introduce new security concerns. This approach guarantees that AI capabilities are implemented in secure environments, minimizing the complexities and risks linked to standalone AI tools.

Targeted AI Licensing for Specific Applications

Concentrated Implementation in Repetitive Activities

Instead of a broad rollout of AI tools across the organization, the Opera House opts for a more focused approach. AI will be licensed and utilized in particular departments or roles where automation can enhance repetitive tasks. This strategy not only promotes cost efficiency but also limits the risk of excessive exposure.

Reasons M365 Copilot Isn’t Appropriate

Blackburn expressed doubts about the deployment of Microsoft 365 Copilot, citing worries regarding its extensive access to organizational data. He remarked that such tools could “access areas that they shouldn’t” when retrieving information or generating outputs. For the Opera House, the priority is to “corral” AI—defining its scope and applying it solely to well-defined use cases.

Responsible AI Practices in the Public Sector

The Opera House’s systematic approach is in line with wider public sector expectations concerning AI implementation in Australia. Government entities are increasingly expected to ensure that AI usage is transparent, accountable, and secure. The Department of Industry, Science and Resources has introduced frameworks like “Australia’s Artificial Intelligence Ethics Framework,” guiding public sector organizations in the ethical adoption of AI.

Conclusion

The Sydney Opera House is adopting a careful, risk-conscious approach to AI integration. Leveraging its recent digital transformation, the organization is exploring AI in a controlled manner, favoring embedded solutions within existing systems and prioritizing data security. By concentrating on specific applications and avoiding widespread deployment, the Opera House exemplifies how Australian organizations can embrace innovation while upholding their fundamental responsibilities.

Q: Why does the Sydney Opera House proceed cautiously regarding AI adoption?

A:

As a government-supported organization, the Opera House prioritizes data security to avert any reputational or compliance challenges. A cautious approach safeguards sensitive data and ensures that AI is employed in a responsible and ethical manner.

Q: Which AI tools has the Sydney Opera House limited?

A:

The Opera House has limited the use of external generative AI tools such as ChatGPT due to worries about data leakage, opting instead for AI solutions that are integrated into existing enterprise systems.

Q: How is the Opera House currently utilizing AI?

A:

It is collaborating with Oracle on exploratory projects involving predictive analytics to improve budgeting and forecasting processes. AI is being assessed for automating repetitive tasks in targeted departments.

Q: Will the Opera House utilize Microsoft 365 Copilot?

A:

No, concerns regarding M365 Copilot’s potential to access sensitive or inappropriate data within the organization have led to the decision not to implement it at this point.

Q: What advantages do embedded AI solutions provide?

A:

Embedded AI solutions allow for greater control, reduced risk, and no extra licensing fees when packaged with existing systems, making them suitable for cautious integration in sensitive environments like the Opera House.

Q: How does the Opera House intend to widen AI application in the future?

A:

The goal is to gradually introduce AI for particular, low-risk applications, especially where it can streamline repetitive tasks. Any expansion will undergo thorough risk and cost-effectiveness evaluations.

Q: What frameworks guide AI practices in Australian public organizations?

A:

Frameworks such as Australia’s Artificial Intelligence Ethics Framework offer guidance on ethical AI use, emphasizing principles like transparency, accountability, privacy, and inclusivity.

Google and Apple Confront EU Regulatory Repression

Nicholas Webb on March 24, 2025


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Fast Overview

  • The EU has brought two charges against Google for violating the Digital Markets Act (DMA).
  • Apple has been instructed to open its ecosystem to allow competitors to connect with iPhones and iPads.
  • Google is accused of hindering app developers from advertising deals outside Google Play.
  • The EU argues that Google unfairly promotes its own services like Google Flights and Google Shopping.
  • Apple is required to ensure interoperability for competing smartphone and accessory manufacturers.
  • Both firms face substantial fines if deemed guilty of non-compliance.
  • Google and Apple contend that the EU’s rules obstruct innovation and diminish user experience.

EU Escalates Enforcement on Google and Apple

EU regulatory scrutiny on Google and Apple

Google Charged with Violations of EU Digital Markets Act

Claims Against Google

The European Commission has filed two counts against Google for transgressions of the Digital Markets Act (DMA), highlighting concerns regarding its app store regulations and search engine methodologies. Authorities claim Google inappropriately limits app developers from directing users to outside platforms for more favorable deals, effectively confining them to Google Play.

Bias in Search Results

Furthermore, Google faces accusations of giving preferential treatment to its own services—such as Google Flights, Google Shopping, and Google Hotels—over competitive offerings in search results. The Commission stresses that this approach hinders fair competition and constrains consumer options.

Google’s Defense

In response to the allegations, Google asserts that the suggested regulatory changes could adversely affect businesses and users. The tech firm argues that modifications to its search algorithms might complicate users’ ability to locate pertinent results, potentially diminishing traffic to European enterprises.

Apple Required to Open Its Ecosystem

Interoperability Requirements

The EU has mandated Apple to permit third-party manufacturers—including smartphone, headphone, and virtual reality headset producers—to seamlessly integrate their technologies with iPhones and iPads. This action aims to promote a more equitable digital marketplace by ensuring that Apple’s devices do not receive unjust advantages over their rivals.

Apple’s Reaction

Apple has condemned the ruling, claiming it will stifle innovation and impose excessive regulatory burdens. The company argues that granting competitors direct access to its ecosystem would compel it to supply features without charge, favoring rivals unfairly.

Implications for Non-Compliance

Punishments and Investigations

Google, which has already incurred fines exceeding €8 billion ($13.7 billion) from the EU for previous antitrust infringements, may face further fines of up to 10% of its global annual revenue if convicted of violating the DMA. At the same time, Apple faces ongoing scrutiny and potential penalties if it does not adhere to the EU’s mandates.

Conclusion

Google and Apple are under intensified examination from EU authorities regarding alleged antitrust infractions. Google is accused of limiting app developers and favoring its own services in search results, while Apple is being compelled to allow interoperability with third-party devices. Both companies argue that these actions obstruct innovation and could adversely affect consumers. If found liable, they may encounter significant financial penalties and enhanced regulatory supervision.

FAQs

Q: What does the Digital Markets Act (DMA) entail?

A: The DMA comprises a set of EU regulations aimed at limiting the influence of large tech firms by ensuring fair competition and preventing monopolistic practices.

Q: What is prompting the EU’s investigation into Google?

A: Google is being scrutinized for allegedly obstructing app developers from guiding users to better deals beyond Google Play and for prioritizing its own services in search outcomes.

Q: What adjustments must Apple implement?

A: Apple is required to enable third-party hardware manufacturers to integrate their offerings with iPhones and iPads and to address interoperability requests from app developers.

Q: How has Google reacted to the EU’s accusations?

A: Google contends that the regulations adversely affect consumers and businesses by rendering search outcomes less relevant and decreasing traffic to European firms.

Q: What sanctions could Google and Apple endure?

A: Google could face fines up to 10% of its global revenue, while Apple risks further inquiries and possible fines if it does not comply with EU guidelines.

Q: What implications does this have for Australian consumers and businesses?

A: Although the regulations pertain to the EU, they may establish a benchmark for stricter oversight in Australia, possibly influencing how tech conglomerates function worldwide.

**Amazon Music Unlimited Now Offers a Complimentary Audible Audiobook Every Month**

Nicholas Webb on March 22, 2025


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Amazon Music Unlimited Now Offers a Complimentary Audible Audiobook Each Month

Quick Summary

  • Amazon Music Unlimited now includes one complimentary Audible audiobook each month.
  • This benefit is accessible in Australia, France, and New Zealand after its initial launch in the US, UK, and Canada.
  • Subscribers can select from Audible’s vast collection of over 850,000 titles.
  • The integration enhances Amazon Music’s extensive catalog of over 100 million songs and ad-free podcasts.
  • Accessible to both individual subscribers and primary family plan members for AUD $12.99 monthly.
  • Users can continue to enjoy their chosen audiobook past the billing period.
  • A new full-cast audio adaptation of the Harry Potter series is expected to launch in late 2025.
  • A possible price rise may be forthcoming for Amazon Music Unlimited.

Amazon Enhances Music Unlimited with Audible Audiobooks

Amazon has revealed a thrilling addition to its Amazon Music Unlimited service, providing subscribers with one free Audible audiobook every month. This feature is presently available in Australia, France, and New Zealand, following its successful introduction in the US, UK, and Canada in late 2024.

Amazon Music Unlimited now includes a monthly free Audible audiobook

What This Means for Amazon Music Users

This integration allows Amazon Music Unlimited subscribers to enjoy a richer entertainment experience, merging music, podcasts, and audiobooks into one subscription. The inclusion of Audible’s library of over 850,000 titles is a substantial enhancement, particularly for fans of both music and storytelling.

Who Can Access the Complimentary Audiobook?

This new benefit is available for individual plan subscribers and primary family plan account holders. Each month, they can choose one audiobook from Audible’s premium selection and continue listening to it even as they roll into the subsequent billing cycle.

Audible’s Extensive Catalogue Now Accessible

Audible is acclaimed for its broad selection of audiobooks, featuring bestsellers, exclusive works, and original content. Notable titles now accessible to Amazon Music Unlimited subscribers consist of:

  • Project Hail Mary by Andy Weir
  • 1984 featuring performances by Andrew Garfield, Cynthia Erivo, and Andrew Scott
  • Can’t Hurt Me by David Goggins

Additionally, Audible has announced an upcoming full-cast audio production of the Harry Potter series, set to launch in late 2025. This announcement is sure to delight fans of the iconic franchise.

How This Influences Amazon’s Streaming Services

Amazon’s initiative to include audiobooks with its music streaming service is a strategic move to increase customer engagement and compete with services like Spotify and Apple Music. Integrating Audible into Amazon Music Unlimited bolsters Amazon’s standing in the streaming landscape, providing a distinctive combination of entertainment choices.

Will There Be a Price Change?

At present, Amazon Music Unlimited is offered at AUD $12.99 per month, with new subscribers qualifying for a three-month free trial. However, given the additional value of a complimentary Audible audiobook every month, some speculate that a price adjustment could occur in the future.

Conclusion

The latest update to Amazon Music Unlimited introduces a complimentary Audible audiobook each month, significantly increasing its appeal for subscribers. Australians can now enjoy a combination of music, podcasts, and audiobooks all within a single subscription. Access to Audible’s extensive library makes this new feature a thrilling advancement for audio entertainment enthusiasts. Although a price increase is currently speculative, the existing offering is an outstanding deal for users.

Q&A: Everything You Should Know

Q: What is the new addition to Amazon Music Unlimited?

A:

Amazon Music Unlimited now provides one free Audible audiobook each month at no extra charge for subscribers.

Q: Who qualifies for the complimentary Audible audiobook?

A:

Individual plan subscribers and primary account holders of family plans can claim one audiobook per month.

Q: Can I retain my audiobook after the month concludes?

A:

Yes, subscribers are able to keep listening to their chosen audiobook even after the next billing cycle commences.

Q: What types of audiobooks are available?

A:

The selection encompasses a wide variety of genres, including bestsellers, Audible Originals, and exclusive titles such as Project Hail Mary and 1984.

Q: Can I listen to multiple audiobooks in a month?

A:

Yes, but additional audiobooks will require an Audible subscription or individual purchases via the Audible app.

Q: Is there a free trial option for new subscribers?

A:

Yes, new subscribers can currently take advantage of a three-month free trial of Amazon Music Unlimited.

Q: Is a price increase expected for Amazon Music Unlimited?

A:

While there has been no formal announcement, the added benefit of a complimentary audiobook may prompt a future price increase.

Q: When will the full-cast Harry Potter audiobooks be released?

A:

Audible has indicated that the full-cast adaptation of the Harry Potter series is slated for release in late 2025.

**Review: Dell UltraSharp 40” 5K Monitor – An Impressive Display You Should Have**

Nicholas Webb on March 16, 2025


We independently review everything we recommend. When you buy through our links, we may earn a commission which is paid directly to our Australia-based writers, editors, and support staff. Thank you for your support!

Quick Overview: Important Highlights

  • Engaging Display: The Dell UltraSharp 40” 5K Thunderbolt Hub Monitor (U4025QW) features a 40-inch ultra-wide curved display with a 2500R curve.
  • Exceptional Graphics: Offers a 5120 x 2160 resolution, 120Hz refresh rate, and an IPS Black panel for rich blacks and impressive contrast.
  • Comprehensive Connectivity: Comes with Thunderbolt 4, USB-C, HDMI, DisplayPort, and a foldable USB hub for effortless device connection.
  • Enhanced Productivity: Supports Multi-Stream Transport (MST), KVM switch, and screen splitting for efficient multitasking.
  • Ideal for Gaming & Creativity: With high colour fidelity (99% DCI-P3 and 100% sRGB), it’s perfect for artists and engaging racing games.
  • High-Quality Construction: Features a height-adjustable stand, VESA mounting compatibility, and integrated speakers.
  • Cost Consideration: This is a premium option, best suited for professionals requiring superior performance.

Dell UltraSharp 40” 5K Monitor: A High-End Display for Experts

The Dell UltraSharp 40” 5K Thunderbolt Hub Monitor (U4025QW) is crafted for power users who seek high-level performance for productivity and entertainment. Its impressive resolution and extensive connectivity make this monitor a formidable contender, offering an unmatched experience for experts, creatives, and avid gamers.

Design and Build Quality

The Dell U4025QW showcases a stylish, contemporary design with a 2500R curve that improves immersion while minimizing eye fatigue during extended use.

For those not acquainted with curvature specifications, a 2500R curve is quite subtle yet effective, allowing for a more comfortable experience on ultra-wide monitors. Flat screens at this size can feel disorienting, as they exceed the natural field of vision. The curved design enhances the visual experience by maintaining a more uniform distance across the display.

This model additionally features a retractable USB hub at the front, which facilitates convenient access to ports. With a total of 10 USB ports—including several USB-C options—it’s incredibly adaptable, allowing users to connect devices and streamline their processes.

The monitor comes with a height-adjustable stand with tilt and swivel functionalities for ergonomic comfort. Alternatively, it supports a 100mm x 100mm VESA mount for customized mounting options.

Performance: A Visual Powerhouse

The UltraSharp 40” 5K Monitor shines in both professional and gaming contexts. With a remarkable 5120 x 2160 resolution and a 120Hz refresh rate, it delivers incredibly smooth visuals, making it perfect for demanding tasks.

The IPS Black panel boosts contrast, providing profound blacks and a 2000:1 contrast ratio. This is particularly advantageous for photo and video editing, where precise colour representation is essential. The monitor achieves 99% of the DCI-P3 colour space and 100% of sRGB, making it highly appealing for creative professionals.

For gaming aficionados—especially those who enjoy racing simulations—the ultra-wide format and high refresh rate create an intensely immersive experience. While competitive gamers might lean towards 240Hz monitors, the U4025QW provides a commendable balance between quality and performance.

Standout Features

Thunderbolt 4 Hub: Facilitates rapid data transfers, video output, and up to 140W power delivery, making it perfect for charging laptops or daisy chaining another monitor.

KVM Switch: Enables smooth control of multiple computers using one keyboard and mouse, an essential tool for professionals managing several systems.

Multi-Stream Transport (MST): Allows internal screen partitioning into virtual displays without needing extra software, enhancing multitasking.

Custom Screen Partitions: Provides various split-screen setups (50/50%, 80/20%, 75/25%) to boost workflow productivity.

HDR Compatibility: Certified for DisplayHDR 600, rendering more vivid visuals, although it doesn’t reach OLED brightness levels.

Integrated Speakers: Dual 9W speakers provide decent sound quality, though serious users might prefer external speakers or headphones for better audio.

Possible Disadvantages

Despite its admirable qualities, the U4025QW has a few drawbacks:

  • Cost: The higher price may make it unaffordable for casual users.
  • Size and Weight: Weighing over 12kg with the stand, it necessitates a spacious desk setup.
  • Auto-Brightness Limitation: The adaptive brightness feature might require enhancements for optimal performance in dim environments.
  • 120Hz Refresh Rate Ceiling: While adequate for most gamers, competitive eSports participants may favor a 240Hz display.

Pricing and Availability

The Dell UltraSharp 40” 5K Thunderbolt Hub Monitor (U4025QW) is currently available for purchase from Dell’s website and select retailers. As anticipated for a high-end display with advanced capabilities, the cost is significant, but its comprehensive features warrant the investment for users needing superior performance.

Final Thoughts

The Dell UltraSharp 40” 5K Thunderbolt Hub Monitor (U4025QW) is an outstanding option for professionals, creatives, and enthusiasts looking for a comprehensive monitor that excels in both productivity and entertainment.

With its immersive ultra-wide screen, high refresh rate, impressive colour accuracy, and versatile connectivity, it ranks among the best monitors available. Although it comes with a premium price, those who can invest in it will likely find it immensely satisfying.

For anyone serious about enhancing productivity and visual quality, this monitor is certainly worth considering.

Q&A: Frequently Asked Questions

Q: Who is the ideal user for the Dell UltraSharp 40” 5K Monitor?

A:

This monitor is perfect for professionals in creative sectors such as photography and video editing, as well as multitaskers needing a high-quality display to optimize productivity. It’s also well-suited for racing simulation enthusiasts due to its immersive ultra-wide format.

Q: Is this monitor suitable for gaming?

A:

Absolutely, the combination of a 120Hz refresh rate and 5K resolution makes it an excellent choice for gaming, especially in immersive genres like racing simulations. However, competitive eSports players might opt for displays with higher refresh rates (240Hz or above).

Q: What are the key features of this monitor?

A:

Notable features encompass 5K resolution, 120Hz refresh rate, Thunderbolt 4 connectivity, a KVM switch for managing multiple PCs, HDR support, and numerous USB-C ports.

Q: How does the 2500R curvature influence usability?

A:

The 2500R curve enhances immersion and reduces eye strain, promoting comfort during extended work periods. It also ensures consistent viewing angles across the ultra-wide display.

Q: Is the premium price justified?

A:

If you require high-end performance for professional tasks, creative endeavors, or immersive gaming, the price is warranted. However, casual users might discover more economical alternatives that still provide solid performance.

Q: Can I use this monitor with a Mac?

A:

Yes, it is fully compatible with macOS, and the Thunderbolt 4 hub makes it a fantastic option for Mac users seeking a high-resolution external display.

Q: Are there built-in speakers?

A:

Yes, it comes with dual 9W speakers, although they are more suited for casual listening. Superior audio quality would come from using external speakers or headphones.

Q: How does it compare with OLED displays?

A:

While the IPS Black panel provides impressive contrast and deep blacks, OLED displays generally offer better HDR performance and true blacks. Nonetheless, OLEDs may suffer from burn-in issues, making the U4025QW a more durable choice for long-term use.

This revised article adopts effective SEO strategies, provides valuable insights, and includes a useful Q&A segment to address common reader inquiries. 🚀

Oracle Projects Robust Long-Term Growth Prospects

Nicholas Webb on March 12, 2025


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Oracle’s Revenue Growth Forecast: Future Earnings Fueled by AI and Cloud Advancements

Oracle expects sustainable cloud and AI-led growth

Snapshot

  • Oracle anticipates a revenue increase of 15% for fiscal 2026 and 20% for fiscal 2027.
  • AI-enhanced cloud offerings are central to Oracle’s growth strategy.
  • The firm is set to double its data centre infrastructure to accommodate rising demand.
  • Oracle has teamed up with OpenAI and SoftBank in a US$500 billion AI collaborative endeavor.
  • Spending on capital this fiscal year is predicted to exceed US$16 billion.
  • Cloud revenue experienced a 23% boost, reaching US$6.2 billion in Q3.
  • The total revenue for the quarter amounted to US$14.13 billion, falling slightly short of analyst predictions.

Oracle’s Revenue Forecast for 2026 and 2027

Oracle has revealed an ambitious revenue growth outlook for the upcoming years, with CEO Safra Catz estimating a 15% rise in fiscal 2026 and an additional 20% increase in fiscal 2027. These estimates exceed analysts’ anticipations and illustrate the company’s confidence in its AI and cloud computing sectors.

Even though Oracle entered the cloud arena later than others, it is rapidly enhancing its services to keep pace with major competitors like Microsoft and Amazon. By incorporating artificial intelligence (AI) into its cloud capabilities, Oracle aims to handle vast data volumes more effectively and attract businesses looking for sophisticated AI features.

Oracle’s Approach to AI and Cloud Growth

Oracle is significantly investing in AI and cloud ecosystems to solidify its market position. Chairman Larry Ellison confirmed that the company is on course to double its data centre capabilities by the end of this year, underscoring that client demand is at unprecedented levels.

A standout initiative is Oracle’s active role in a notable AI joint venture named Stargate. Collaborating with OpenAI (the creators behind ChatGPT) and SoftBank, Oracle has pledged up to US$500 billion (AU$793 billion) to nurture AI innovations in the United States. This substantial funding highlights the firm’s belief in the transformative potential of AI.

Investment and Cloud Growth

In line with its AI and cloud goals, Oracle’s capital expenditures this fiscal year are set to more than double, hitting US$16 billion. This budget is purposed for enhancing its cloud infrastructure to cater to the soaring demand for AI-enabled services.

Cloud computing remains a vital growth engine for Oracle, with cloud revenue rising by 23% in Q3, reaching US$6.2 billion. However, the company’s total revenue for the quarter was US$14.13 billion, slightly below analysts’ forecasts of US$14.39 billion.

Concerns Over AI Overinvestment

While Oracle’s aggressive strategy in AI expansion is commendable, some industry experts express concerns regarding possible overinvestment in AI-ready infrastructure. Rebecca Wettemann, CEO of Valoir, raised issues about whether the demand for AI workloads will justify the extensive investments or if foundational AI models will need to adapt to realize these expenditures effectively.

Regardless of these worries, Oracle remains resolute in its growth plan, with analysts like Gil Luria from D.A. Davidson commending the company’s capacity to grow its cloud sector while providing solid financial projections.

Overview

Oracle’s long-range growth outlook stays positive, supported by robust AI and cloud development initiatives. With strategies to double data centre capabilities and to invest billions into AI resources, the company is positioning itself prominently within the dynamic cloud computing industry. Although concerns regarding overinvestment linger, Oracle’s leadership remains assured that demand will keep increasing, propelling continued growth in the years ahead.

FAQs

Q: What factors are propelling Oracle’s anticipated revenue growth for 2026 and 2027?

A:

Oracle’s revenue growth is largely fueled by its advancements in cloud computing and AI integration. The company is increasing its data centre capacity and establishing strategic partnerships, like the AI alliance with OpenAI and SoftBank, to sharpen its competitive edge.

Q: What strategies is Oracle employing to rival Microsoft and Amazon in the cloud space?

A:

Oracle is distinguishing itself through the integration of AI capabilities into its cloud offerings, enhancing efficiency for extensive data processing. The company is also investing significantly in data centre enhancements and semiconductor advancements to bolster its AI strategy.

Q: Can you explain Oracle’s AI joint venture, Stargate?

A:

Stargate is an AI collaborative effort between Oracle, OpenAI, and SoftBank, with financial commitments reaching up to US$500 billion. This venture aims to push forward AI advancements in the United States while fortifying Oracle’s stance in the AI and cloud computing sectors.

Q: How much is Oracle’s capital spending allocation for this fiscal year?

A:

Oracle’s capital expenditure for the current fiscal year is expected to more than double, reaching US$16 billion. This funding will be directed toward enhancing its cloud infrastructure and accommodating rising AI demand.

Q: What apprehensions exist regarding Oracle’s AI-centric cloud investments?

A:

Certain analysts are concerned that cloud providers, including Oracle, might be overcommitting to AI infrastructure, which could result in underutilized resources if AI usage does not significantly grow. Others argue that AI models may need to adapt for these investments to be economically viable.

Q: Was Oracle able to meet analyst expectations in terms of revenue during the last quarter?

A:

No, Oracle’s total revenue for Q3 was reported at US$14.13 billion, which slightly fell short of the expected US$14.39 billion by analysts. Nonetheless, cloud revenue experienced a substantial increase of 23% to US$6.2 billion.

Q: How might Oracle’s AI investments influence its future growth prospects?

A:

Oracle’s investment in AI is projected to considerably enhance its cloud service capabilities, rendering it more competitive in the cloud market. Should AI adoption continue to rise, these investments could potentially yield significant long-term benefits.

Q: What measures is Oracle taking to address the heightened demand for AI-driven cloud services?

A:

Oracle is doubling its data centre capacity, expanding its cloud infrastructure, and forming valuable partnerships aimed at AI development. These actions are designed to ensure that the company can fulfill the increasing enterprise demand for AI-enhanced cloud solutions.

**Reasons Network Security by Itself Can No Longer Ensure Your Business’s Safety**

Nicholas Webb on March 10, 2025


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Why Conventional Network Security Fails to Protect | TechBest

Brief Overview

  • Conventional network security perimeters are inadequate against contemporary cyber threats.
  • Cybercriminals take advantage of weak passwords and stolen credentials to infiltrate systems.
  • Identity-centric security assures ongoing verification of users, devices, and applications.
  • AI-based security solutions aid in spotting irregularities and bolstering protection.
  • Companies need to reassess their security strategies to address emerging threats.

The Shortcomings of Conventional Network Security

For many years, organizations have depended on network security perimeters—firewalls, VPNs, and endpoint security—to safeguard their digital resources. Nonetheless, cybercriminals have become progressively skilled at overcoming these protections. A single compromised password or incorrectly configured access point can leave an entire organization vulnerable to a catastrophic breach.

The Emergence of Identity-Centric Security

Contemporary cyber threats necessitate a transition from traditional perimeter-based security to identity-centric security. This strategy mandates that users, applications, and devices consistently verify their identity before gaining access to vital business systems. Identity-centric security mitigates the chances of credential misuse, making it more challenging for attackers to take advantage of stolen login information.

The Significance of Identity in Cybersecurity

Identity-centric security emphasizes verifying “who” or “what” is accessing a system rather than merely securing the network itself. This approach includes multi-factor authentication (MFA), single sign-on (SSO), and privileged access management (PAM), which thwart unauthorized access even in cases where credentials are compromised.

AI-Enhanced Cybersecurity: A Transformative Force

As the number of devices and users accessing business systems multiplies, managing security manually has become unmanageable. AI-powered security solutions offer real-time monitoring, anomaly detection, and automated response features to help enterprises stay ahead of cyber threats.

Identifying Anomalies with AI

AI can process extensive volumes of security data to uncover unusual patterns that may signal potential breaches. By utilizing machine learning algorithms, businesses can proactively identify threats before they escalate.

Boosting Efficiency in Cybersecurity Operations

AI alleviates the pressure on security teams by automating policy enforcement, access controls, and security notifications. This empowers businesses to react more swiftly to threats and reduce human error.

The Necessity of Securing the Supply Chain

Modern enterprises depend on a complicated network of suppliers and third-party vendors, many of whom have access to internal systems. Identity-centric security guarantees that external users are properly authenticated and authorized, thereby minimizing the risk of supply chain attacks.

Steps Forward: How Organizations Can Fortify Security

  • Implement multi-factor authentication (MFA) across key systems.
  • Adopt identity and access management (IAM) solutions for user verification.
  • Utilize AI-enhanced cybersecurity tools for real-time threat detection and response.
  • Regularly review and update security policies to tackle emerging risks.
  • Educate employees on password management and phishing attack avoidance.

Conclusion

Traditional network security practices are no longer adequate to shield organizations from contemporary cyber threats. Identity-centric security, paired with AI-enhanced threat detection, is crucial for preventing cyber incidents. Organizations must adopt new security paradigms to protect their digital assets and retain customer trust.

Q&A: Tackling Key Cybersecurity Issues

Q: Why is traditional network security ineffective today?

A:

Cybercriminals have created sophisticated methods to bypass firewalls and other perimeter protections. Phishing schemes, credential theft, and insider threats can swiftly undermine conventional security measures.

Q: How does identity-centric security enhance protection?

A:

Identity-centric security provides continuous verification of users and devices, lowering the risk of unauthorized access. It incorporates multi-factor authentication, privileged access management, and strict access controls.

Q: In what ways can AI contribute to cybersecurity?

A:

AI improves cybersecurity by isolating anomalies, automating Threat responses, and increasing efficiency in security operations. Machine learning algorithms analyze security data to spot potential breaches before they happen.

Q: What actions can businesses take to enhance cybersecurity?

A:

Businesses should introduce MFA, implement identity and access management tools, integrate AI-supported security solutions, and perform routine security audits to stay ahead of cyber threats.

Q: Is AI-based cybersecurity prohibitively expensive for small businesses?

A:

While AI-enhanced security solutions might appear costly, numerous scalable options are available for small enterprises. Cloud-based security platforms can provide budget-friendly AI-powered protection without needing extensive IT infrastructure.

Q: What methods can organizations use to secure their supply chain?

A:

Organizations should enforce stringent identity verification for third-party vendors, limit access to critical systems, and carry out regular security evaluations to ensure compliance with cybersecurity protocols.

Q: What are the most prevalent cyber threats facing businesses today?

A:

Phishing scams, ransomware, credential theft, and supply chain attacks rank among the most common cyber threats. Organizations need to remain alert and adopt proactive security measures to mitigate risks.

Victorian Man Taken Into Custody for Suspected Widespread Mobile Number Porting Fraud

Nicholas Webb on March 8, 2025


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Brief Insight

  • A man from Victoria has been apprehended for allegedly trying to fraudulently transfer 86 mobile numbers to another telecommunications service.
  • The Australian Federal Police (AFP) asserts that 44 of these numbers were successfully moved without the owners’ approval.
  • Scams involving mobile number porting enable criminals to circumvent multi-factor authentication and access confidential accounts.
  • The AFP is conducting an investigation and is actively working to locate affected individuals.
  • Officials have confiscated mobile devices, a desktop computer, SIM cards, and items suspected to be related to drugs from the suspect’s residence.
  • If found guilty, the individual could face a prison sentence of up to 10 years.

Large-Scale Mobile Number Porting Fraud: Overview

A 34-year-old individual from Lynbrook, situated in the southeast of Melbourne, has been arrested for purportedly orchestrating a significant mobile number porting scam. This event, which transpired in July of last year, involved an initiative to port 86 mobile numbers to another telecom provider.

The individual in question reportedly submitted 193 porting requests, with 44 being successfully transferred without the consent of the legitimate owners. An investigation has been initiated by the Australian Federal Police (AFP), who are currently pursuing the identification of affected individuals.

Melbourne man charged with large-scale mobile number fraud

Risks Associated with Mobile Number Porting Scams

Mobile number porting fraud is becoming an increasing concern in Australia. Once a fraudster gains control of a number, they can intercept SMS-based authentication codes required for accessing online accounts, including banking and social media. This enables cybercriminals to override security protocols and potentially pilfer funds or sensitive personal data.

The scam generally involves fraudsters utilizing stolen personal information to request that a victim’s phone number be transferred to a different provider. If successful, the individual loses mobile service access, while the attacker gains control over their accounts.

Detection of the Scam

The telecommunications company involved in this case, which has not been disclosed, identified an unusually high volume of porting requests associated with 86 distinct mobile numbers. Following an investigation, it was determined that many of these requests were unauthorized, prompting them to inform the authorities.

This led the AFP to take action, confiscating multiple mobile devices, a desktop computer, several SIM cards, and items suspected of being related to drug activity from the suspect’s home. These items will be subject to forensic analysis as part of the ongoing investigation.

Efforts by Authorities to Tackle Mobile Fraud

The AFP has been proactive in addressing mobile fraud by fostering increased collaboration with telecommunications companies. Recently, Australian authorities have instituted stricter identity verification protocols to mitigate unauthorized number porting.

In 2020, the Australian Communications and Media Authority (ACMA) implemented regulations mandating that telcos perform multi-step identity verification before approving number transfer requests. Even with these advancements, fraudsters are continually finding ways to exploit the system.

Steps to Shield Yourself from Mobile Number Fraud

With the rise of mobile porting scams, it is vital to take proactive measures to protect your personal information:

  • Activate extra security protocols, like a PIN or password, for number porting requests with your telecom provider.
  • Keep an eye on your mobile service for any unforeseen interruptions, which could be signs of fraudulent porting activity.
  • Opt for app-based authentication instead of SMS-based codes wherever feasible.
  • Regularly assess the security settings for your banking and email accounts.
  • Be cautious when sharing personal information online, as fraudsters frequently use stolen data to execute scams.

Conclusion

The arrest of a 34-year-old man from Victoria underscores the escalating threat posed by mobile number porting scams in Australia. With fraudsters employing these tactics to access sensitive accounts, it is essential for telecom operators, law enforcement, and consumers to remain alert. By adopting stronger security measures and keeping informed, Australians can better shield themselves from falling prey to these intricate scams.

Common Questions

Q: What is mobile number porting fraud?

A:

Mobile number porting fraud takes place when scammers unlawfully transfer a victim’s phone number to another telecom provider without their consent. This enables fraudsters to intercept both calls and SMS messages, including authentication codes for banking and online services.

Q: How can I identify if my number has been fraudulently ported?

A:

Indicators of fraudulent porting may include an unexpected loss of mobile service, inability to make or receive calls, and not receiving anticipated SMS messages. If you notice these problems, reach out to your telecom provider immediately.

Q: What should I do if I become a victim of a mobile porting scam?

A:

Should you suspect your number has been fraudulently ported, contact both your telecom provider and financial institutions without delay. Change passwords for sensitive accounts and report the incident to the Australian Cyber Security Centre (ACSC) or the Australian Federal Police.

Q: Can telecom companies prevent mobile porting fraud?

A:

Yes, numerous telecommunications providers have instituted extra security measures like requiring PINs or multi-step verification for number porting requests. However, fraudsters still find ways to get around these protections, making awareness among consumers crucial.

Q: What consequences do scammers face for mobile porting fraud?

A:

In Australia, mobile fraud is taken very seriously as a criminal offence. Those found guilty of fraudulent number porting may face prison sentences of up to 10 years, contingent on the severity of the offence and the resulting financial damage.

Q: How can I enhance the security of my online accounts?

A:

To boost security, prefer app-based authentication (like Google Authenticator) over SMS codes. Activate two-factor authentication, utilize strong passwords, and routinely refresh your security settings.

Q: Are mobile porting scams becoming increasingly prevalent?

A:

Yes, mobile porting scams have been escalating both in Australia and globally. As cybercriminals grow more sophisticated, it is essential for individuals and organizations to stay updated and take needed precautions to safeguard their personal information.

Q: What should I do if I receive a dubious porting request?

A:

If you receive an unexpected notification regarding a porting request, contact your telecom provider without delay to verify its authenticity. Do not disregard such alerts, as timely action can help avert fraud.

Queensland Transport to Transition from Mainframe as CITEC Withdraws Support

Nicholas Webb on March 6, 2025


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Queensland Transport Transitions to Cloud as CITEC Halts Mainframe Support

Queensland Transport’s IT Transformation: Departing from Mainframe as CITEC Withdraws Support

Queensland Transport transitions to cloud as CITEC support concludes

Quick Overview

  • Queensland’s Department of Transport and Main Roads (TMR) intends to transition from its IBM z16 mainframe to the cloud.
  • This change is prompted by CITEC’s choice to end mainframe support for Queensland’s government entities.
  • TRAILS, the state’s transport registration and licensing system, has operated on a legacy mainframe for three decades.
  • The initiative is in alignment with Queensland’s overall government cloud-first policy.
  • TMR is considering cloud-hosting options in Sydney or Melbourne.
  • The modernization effort aims to lower costs and enhance system adaptability.

Reasons Behind Queensland Transport’s Cloud Migration

Queensland’s Department of Transport and Main Roads (TMR) is hastening plans to shift its primary transport registration and licensing system (TRAILS) from its ageing IBM z16 mainframe. This move is driven by CITEC, the state’s IT service provider, discontinuing support for mainframe hosting for government entities.

CITEC’s Influence on Queensland’s IT Framework

CITEC has been a vital technology provider for Queensland’s public sector, overseeing essential infrastructure like mainframe environments. However, due to diminishing demand for outdated systems and a growing shift toward cloud computing, CITEC has opted to discontinue its mainframe hosting services. This necessitates that agencies such as TMR pursue alternative options to sustain their critical IT functions.

A Legacy System in Need of Update

For thirty years, TRAILS has served as the foundation of Queensland’s transport registration and licensing services. Nevertheless, like many legacy systems, it has become expensive to support and challenging to update. Currently, the system operates using Java, COBOL, and Java Gen, hosted in data centers run by Polaris and iSeek.

Challenges in Upholding Mainframe Systems

Maintaining a legacy mainframe system like TRAILS presents various challenges:

  • Expensive Maintenance: Mainframe systems necessitate considerable investment in hardware and specialized skills.
  • Restricted Flexibility: Modifying or upgrading legacy systems is time-consuming and complicated compared to contemporary cloud-driven solutions.
  • Security Issues: Older mainframes might not comply with current cybersecurity standards, raising the risk of data breaches.

The Journey Towards Cloud Migration

TMR is exploring cloud-hosting solutions to ensure uninterrupted services while embarking on a broader modernization initiative. The department has already migrated several on-premises systems to major cloud vendors such as AWS, Azure, and Oracle, making this transition a sensible step forward.

Cloud Migration Approach

TMR’s cloud migration strategy comprises two primary options:

  • Complete Cloud Transition: Moving TRAILS to a cloud-hosted setting in Sydney or Melbourne.
  • Temporary Mainframe Hosting: Maintaining the system on a mainframe with a new provider for at least five years.

The overarching aim is to modernize both TRAILS and the broader Registration and Licensing Services (RnLS) ecosystem while steering clear of another costly hardware upgrade, currently set for 2028.

Alignment with Queensland’s Cloud-First Strategy

The Queensland government has been vigorously advocating a cloud-first policy for technology infrastructure, prompting agencies to move away from outdated systems. TMR’s initiative to investigate cloud solutions aligns with this wider strategy, ensuring long-term viability and innovation in public sector IT services.

Advantages of Cloud Adoption

  • Scalability: Cloud services allow for dynamic scaling according to demand.
  • Cost Savings: Diminishes the need for costly on-premises hardware and upkeep.
  • Enhanced Security: Cloud providers enforce strong cybersecurity protocols.
  • Better Performance: Accelerated processing times and increased system reliability.

Conclusion

Queensland’s Department of Transport and Main Roads is hastening its departure from legacy mainframe systems as CITEC phases out support. The transition to cloud-based solutions is anticipated to boost efficiency, cut costs, and future-proof the state’s transport registration and licensing framework. With the Queensland government endorsing a cloud-first approach, TMR’s migration strategies fit seamlessly into broader IT modernization objectives.

Q&A: Important Questions Clarified

Q: Why is Queensland Transport moving away from its mainframe?

A:

The transition is spurred by CITEC’s decision to discontinue mainframe support for Queensland government organizations and the need to modernize an outdated IT system.

Q: What is TRAILS, and why does it matter?

A:

TRAILS is Queensland’s transport registration and licensing system, managing vehicle and driver records for the state. It has been operational for three decades.

Q: Which cloud providers is TMR considering?

A:

TMR has prior experience with AWS, Azure, and Oracle and is likely to consider hosting TRAILS with one of these vendors.

Q: What challenges does TMR encounter during this migration?

A:

Primary challenges include ensuring a smooth transition, upholding data integrity, and managing expenses associated with cloud migration.

Q: How will this change benefit Queensland citizens?

A:

A modernized system will enhance service efficiency, reduce downtime, and provide better security for managing transport data.

Q: Will other Queensland government agencies follow this example?

A:

With the state adopting a cloud-first initiative, it is likely that other agencies may soon shift from mainframes to cloud solutions as well.

Q: When is the completion date for the migration?

A:

No specific timeline has been established, but TMR aims to finalize the migration before the upcoming hardware refresh planned for 2028.