Optus Names Ex-NBN Co CIO as Fresh Technology Head

Quick Overview

• John McInerney, ex-CIO of NBN Co, has been designated as Optus’ new technology leader.
• Mark Potter will depart from Optus in March after laying a solid technological groundwork.
• The changeover includes a four-month overlap period for a seamless leadership transition.
• McInerney’s skills in digital transformation are anticipated to propel the IT evolution at Optus.
• This marks Optus’ second significant leadership change within a three-month timeframe.
• Recent difficulties for Optus comprise a flawed firewall upgrade connected to failures in emergency calls.

Leadership Transition at Optus

Optus has declared a notable leadership transition with John McInerney taking over as the new chief information officer (CIO), replacing Mark Potter who is set to exit the company by March of the following year. This shift is part of a scheduled leadership change that Optus believes will enhance its technological progress.

Background of John McInerney

John McInerney, who is presently the CIO at OneNZ, is widely recognized for his seven-year role as the group CIO at NBN Co. He also has considerable experience from Telstra, where he served in senior IT leadership capacities for eight years. His appointment is expected to infuse Optus with significant expertise in digital transformation and operational resilience, vital for the company’s ongoing transformation efforts.

Strategic Effects for Optus

Optus CEO Stephen Rue has expressed assurance in McInerney’s capability to lead multifaceted transformation initiatives. This strategic placement aims to refine Optus’ IT skills, in line with their objective of simplifying products, procedures, data, and systems. The leadership transition will feature a four-month overlap to facilitate a seamless handover.

Recent Issues Encountered by Optus

Optus has been facing a series of challenges, including a heavily criticized firewall upgrade that caused emergency call failures associated with at least three deaths. This event highlights the necessity for strong IT leadership, which McInerney is expected to deliver.

Conclusion

The elevation of John McInerney as Optus’ new technology leader signifies a crucial turning point for the company as it pursues its technological upheaval. With his extensive background, McInerney is positioned to implement substantial improvements in Optus’ IT functions, aimed at enhancing customer service and operational productivity.

Q: Who is taking over from Mark Potter as Optus’ CIO?

A: John McInerney, prior CIO of NBN Co, will replace Mark Potter as Optus’ new chief information officer.

Q: What is John McInerney’s professional history?

A: John McInerney served as group CIO at NBN Co for seven years and held senior IT positions at Telstra for eight years. He is currently the CIO at OneNZ.

Q: What issues has Optus experienced lately?

A: Optus has faced backlash for a firewall upgrade that resulted in emergency call failures, emphasizing the need for capable IT leadership.

Q: How does Optus intend to oversee the leadership transition?

A: A four-month transition phase will be in place, allowing McInerney to work alongside outgoing CIO Mark Potter to ensure a smooth transfer of responsibilities.

Q: What skills does John McInerney offer to Optus?

A: McInerney is recognized for his proficiency in digital transformation and operational resilience, which will be essential as Optus streamlines its IT frameworks.

Q: When will John McInerney officially join Optus?

A: John McInerney is slated to join Optus next month, initiating the start of the transition phase.